University Project Management: Housing Complex Refurbishment Report

This project management report focuses on a housing complex refurbishment project. It begins with an introduction outlining the project's scope, which involves renovating the exterior and interior of an old building with attached shops and residential towers. The report then details a comprehensive project plan, including a stakeholder analysis to identify key individuals and their roles, a decision-making guide for project managers, and a stakeholder engagement matrix to assess commitment levels. A communication matrix is developed to facilitate information flow among stakeholders, and a project meeting plan is proposed for weekly discussions. The report emphasizes the importance of stakeholder management and effective communication for the project's success, providing matrices and plans to classify and allocate duties to stakeholders to achieve project goals. The document concludes with a bibliography of cited sources.

Running Head: PROJECT MANAGEMENT
Project Management
Name of the Student
Name of the University

1PROJECT MANAGEMENT
Table of Contents
Introduction..........................................................................................................................2
Project Plan..........................................................................................................................2
1. Stakeholder Analysis...................................................................................................2
2. Decision Marking Guide of the Project.......................................................................5
3. Stakeholder Engagement Matrix.................................................................................6
4. Communication Matrix................................................................................................7
5. Project Meeting Plan....................................................................................................8
Conclusion...........................................................................................................................9
Bibliography......................................................................................................................10

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Introduction
The topic that has been chosen for the following project is housing complex
refurbishment project. For making it safe for the people to live in the house, the walls will be
renovated and the interiors will be redesigned. Some shops are attached on the ground floor and
three residential towers (each five storeys) are present in the housing complex. The building
needs renovation both in the exterior as well in the interiors as the building is very old. The
project was thus proposed by the residents as well as the owner of the building who decided on
recruiting contractors for refurbishing the building totally. The project will require several
stakeholders and a good project plan is required.
A suitable plan for the refurbishment of the house has been developed in the report as
well as stakeholder analysis. Communication matrix and stakeholder matrix have been developed
simultaneously.
Project Plan
1. Stakeholder Analysis
For any project, one of the most important part of it is stakeholder analysis which is
utilized to understand the prospective individuals and the role that they will be playing in the
project course. For the course of the project, it also helps to define the stakeholder’s designation.
The project stakeholder management has a focal idea that proposes that the supervisors of the
project should allocate and appoint duties to the stakeholders which will help them to show their
commitment for the project. There lies another stakeholder management issue which shows that
as the directors of the project has limited access to some resources of the project, the

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stakeholders of the project should take charge and manage the budget allocation as well as the
entire payment of the project.
Project Stakeholders
Affected by Internal External
Project Process Building Owner
Shopkeepers in the Building
of the Rental Shops
Residents
Neighbors
Tax Office
Municipal Corporation
Nearby Clubs
Contractor
Project Result Residents
Shopkeepers in the Building
of the Rental Shops
Families and friends of the
residents
Shop clients
To determine the roles that will be played by the stakeholders, prioritization and
stakeholder identification is necessary. The following matrix utilizes some elements which are
external that may affect or may not affect the following project. As all the activities of the
stakeholders can be summed up in a normal document table, they are very important aspects for
any stakeholder table. The overall benefits and interests of the stakeholders are also determined
by the matrix present in the project.

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Matrix for Stakeholder Prioritization and Identification
Stakeholder Stakeholder Stakeholder Stakeholder
What is
Necessary
Owner Residents Contractor Municipal
Corporation
Power Yes Yes No Yes
Interest No Yes Yes No
Influence Yes Yes Yes No
Impact No Yes Yes No
Urgency No Yes No No
Legitimacy Yes No No Yes
TOTAL Yes – 3, No – 3 Yes – 5, No – 1 Yes – 3, No – 3 Yes – 2, No – 4
Priority Medium High Medium Low
Project Stakeholder Matrix is used to prepare management plan for stakeholder or the
total project plan which is made on a particular topic. It is an advanced matrix that is usually
used to determine the support strategy as well as the project interests which needs to be
implemented during the project course. The stakeholder management needs that the organization
wants to consider its position with the stakeholders as the details and corporate heading are set
properly. The showcasing methodology needs to be strengthened to as well as the firm
destination which would help it to be more successful. Advertisers will be able to take up
procedures which would help them to make promoting system that incorporates all the issues and
worries of the stakeholders. This can be done by making the advertiser consider who the
different stakeholders are and how they are linked with the firm.

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Project Stakeholder Matrix
Stakeholder Interest in Project Priority Support/Mitigation
Strategy
Building Owner Building Renovation Key Project authorization
Residents Room renovation Key Prepare Possible
Modifications list
Shopkeepers for
Attached Shops
Shops renovation Key Preparing Possible
Modifications list
Contractor Renovation Process
execution
Key Project execution
Municipal
Corporation
Earning money from
License Grant
Other Grant License in
Exchange of Revenue
Tax Office Earn Taxes from the
Refurbishment
Key Against Sufficient
Tax, allow Project
Residents’ Friends
and Families
Newly Furbished
House visit
Other Offer Ideas
Shop customers Refurbished Shops
visit
Other Offer Ideas
2. Decision Marking Guide of the Project
The following table consists of the decision market guide of the project. This will assist
managers of the project to assign duties of the project and determine the window of
communication for the prospective stakeholders to discuss the solutions regarding the project.

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Project Decision Making Guide
Person When
Building Owner When the building becomes not suitable to
reside
Residents When room refurbishment is necessary
Attached Shop’s shopkeepers When they will require to refurbish the shops
Contractor project active, Contract signed
Municipal Corporation Project active, submitted Permission request
Tax Office During the entire project
Friends and Families of residents During execution
Shop’s customers During execution
3. Stakeholder Engagement Matrix
The level of determination in executing and managing the project by the stakeholders are
analyzed by the following matrix. The matrix can also reveal information about those
stakeholders who are trying to resist the project.
Unaware Resistant Neutral Supportive Leading
Building
Owner
C D
Residents C D
Attached
Shop’s
C D

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shopkeepers
Contractor C D
Municipal
Corporation
C D
Tax Office C D
Friends and
Families of
the residents
C D
Shops of the
customers
C D
4. Communication Matrix
For determining all the stakeholders that are linked to the project, the communication
matrix is necessary. The matrix is useful for allocating all the duties that are necessary for
carrying the project to the prospective stakeholders and helps to assort the project who are
capable of running the project. The mode of communication which is used by every stakeholder
related to the project are mentioned in the communication matrix. For demanding the changes
and modifications related to the project, several modes of communication can be used such as
verbal, financial reports and documented reports.
Stakeholder Learn From Share With Timing Method Owner
Building
Owner
Building
Condition
Damage /
Condition
When
Needed
Self
Inspection
Self

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details
Residents Room
Condition
Detailed
Condition
Weekly Self
Inspection
Building
Owner
Shopkeepers
for Attached
Shops
Shop
Condition
Detailed
Condition
Weekly Self
Inspection
Building
Owner
Contractor Requirements Project
Requirements
Daily Daily
Meetings
Lead of the
project team
Municipal
Corporation
Permissions
and licenses
Revenue Biweekly Financial
Reports
Building
Owner
Tax Office Taxation
Policy
Tax Monthly Financial
Reports
Building
Owner
5. Project Meeting Plan
For holding a meeting among all the stakeholders for discussing the different topics, a
project meeting plan is held in every week. Other topics such as extra requirements and progress
of the project are also discussed. In the given table, a project meeting plan has been proposed.
Project Team______________
Date_________
Time___________
Place_____________