Report: Promoting Positive Behavior in Health and Social Care
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AI Summary
This report examines the promotion of positive behavior within health and social care settings. It begins by discussing relevant legislation concerning restrictive interventions, including the Health and Safety at Work Act 1974, the Mental Capacity Act 2005, and the Police and Criminal Evidence Act 1984. The report then details various interventions aimed at promoting positive behavior, emphasizing the importance of proactive versus reactive strategies and the benefits of a person-centered approach. It also categorizes types of challenging behavior, outlines steps to maintain dignity and respect, and provides methods for measuring individual well-being. The report concludes by reiterating the significance of effective communication and interpersonal skills in managing challenging behavior, with an emphasis on utilizing restrictive interventions as a last resort. Overall, the report provides a comprehensive overview of the strategies and considerations required to foster a positive and supportive environment for patients in healthcare settings.

PROMOTE POSITIVE
BEHAVIOUR
BEHAVIOUR
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Legislation related to restrictive interventions in health and social care..........................1
P2 Interventions to promote positive behaviour in health and social care.............................2
P3 Process of implementation of least restrictive intervention..............................................2
P4 Covered in ppt...................................................................................................................3
TASK 2............................................................................................................................................3
P5 Differentiate proactive and reactive strategies..................................................................3
P6 Importance of a person centred approach when establishing proactive strategies............3
TASK 3 ...........................................................................................................................................4
P7 Covered in leaflet..............................................................................................................4
TASK 4............................................................................................................................................4
P8 Types of challenging behaviour........................................................................................4
P9 Steps taken to maintain dignity and respect of an individual............................................4
P10 Steps to measure well-being of an individual.................................................................5
CONCLUSIONS..............................................................................................................................5
REFERENCES................................................................................................................................6
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Legislation related to restrictive interventions in health and social care..........................1
P2 Interventions to promote positive behaviour in health and social care.............................2
P3 Process of implementation of least restrictive intervention..............................................2
P4 Covered in ppt...................................................................................................................3
TASK 2............................................................................................................................................3
P5 Differentiate proactive and reactive strategies..................................................................3
P6 Importance of a person centred approach when establishing proactive strategies............3
TASK 3 ...........................................................................................................................................4
P7 Covered in leaflet..............................................................................................................4
TASK 4............................................................................................................................................4
P8 Types of challenging behaviour........................................................................................4
P9 Steps taken to maintain dignity and respect of an individual............................................4
P10 Steps to measure well-being of an individual.................................................................5
CONCLUSIONS..............................................................................................................................5
REFERENCES................................................................................................................................6

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INTRODUCTION
The health and social care institutes provides a wide range for supporting and care
individual patient. In order to ensure patients' holistic care needs are met on time, these institutes
interact with them and responsible to work with professionally. They work in diverse
environment which includes patients' residential area, hospitals and community day care, etc.
This assessment has provided what a service provider needs to deal with challenging behaviour
of patients. It has been discussing about legislation which supports use of restrictive
interventions (Carr, A., 2011). These legislation supports usage of restrictive interventions to
understand the behaviour pattern of patients.
TASK 1
P1 Legislation related to restrictive interventions in health and social care
In order to restrict rights or movement of a person having disability, restrictive
interventions are used. These disabilities include chemical restraint and seclusion. There are
many legislation made by government in order to govern the use of force and restrictive
intervention related to Common and Statue law (Duan and et. al., 2014). Following are some
laws that a service provider must know:
Health and safety at work Act 1974: Government has made this law in order to provide
safety of person at work. This law has protect person against risks to health or safety in
connection with his work. It prevents the unlawful acquisition, possessions and use of
dangerous substances at a workplace. Health and safety Act also controls specific emissions into
the atmosphere.
Mental Capacity Act 2005: This law has applied to patients whose age is above 16 years.
It states that if a person having low capacity in making his own decision then treatment and care
provided to him should be least restrictive of his basic rights and freedom.
Police and Criminal Evidence Act 1984: This act establishes a balance between powers
of police and rights of the public. Context of this act in gaining access to an adult who suspected
of being at risk of abuse. According to this act, police has power to enter and search premises
without any type of warrant for save life or prevent serious damage to property (Alfes and et. al.,
2013).
1
The health and social care institutes provides a wide range for supporting and care
individual patient. In order to ensure patients' holistic care needs are met on time, these institutes
interact with them and responsible to work with professionally. They work in diverse
environment which includes patients' residential area, hospitals and community day care, etc.
This assessment has provided what a service provider needs to deal with challenging behaviour
of patients. It has been discussing about legislation which supports use of restrictive
interventions (Carr, A., 2011). These legislation supports usage of restrictive interventions to
understand the behaviour pattern of patients.
TASK 1
P1 Legislation related to restrictive interventions in health and social care
In order to restrict rights or movement of a person having disability, restrictive
interventions are used. These disabilities include chemical restraint and seclusion. There are
many legislation made by government in order to govern the use of force and restrictive
intervention related to Common and Statue law (Duan and et. al., 2014). Following are some
laws that a service provider must know:
Health and safety at work Act 1974: Government has made this law in order to provide
safety of person at work. This law has protect person against risks to health or safety in
connection with his work. It prevents the unlawful acquisition, possessions and use of
dangerous substances at a workplace. Health and safety Act also controls specific emissions into
the atmosphere.
Mental Capacity Act 2005: This law has applied to patients whose age is above 16 years.
It states that if a person having low capacity in making his own decision then treatment and care
provided to him should be least restrictive of his basic rights and freedom.
Police and Criminal Evidence Act 1984: This act establishes a balance between powers
of police and rights of the public. Context of this act in gaining access to an adult who suspected
of being at risk of abuse. According to this act, police has power to enter and search premises
without any type of warrant for save life or prevent serious damage to property (Alfes and et. al.,
2013).
1
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P2 Interventions to promote positive behaviour in health and social care
Interventions are used to improve access to health and social care when a patient is
discharge from hospital (Burford, Lucasse and Hamilton, 2017). Following interventional plan
is used to promote positive behaviour in such a care system:-
Behavioural Intervention Plan in Health and Social Care:-
Specific Goals Proposed
Interventions
Responsible Person Evaluation
Main objective behind
this plan is to enhance
importance of John's
language. Foul
language must be
avoided.
Proposed interventions
in this plan are to
conduct a behavioural
analysis, identification
of all factors and
circumstances that
lead to behavioural
challenges as well as
communications
should be effective.
Persons responsible to
carry out and evaluate
this interventions are
service providers and
social care workers.
Contract forms and
discipline referrals are
common methods used
in this intervention.
P3 Process of implementation of least restrictive intervention
To manage a situation in a peaceful and desired manner it is necessary to utilise the ideal
process of intervention (Interventions to promote positive behaviour in health and social care,
2018). If a situation arise like a patient become aggressive and his behaviour suddenly change
like he start to be biting, scratching and kicking etc. Then it needs to be immediately intervened
so that a situation can be de-escalated. For this, the service user has to exhibit behaviour such
that he can understand and dealt with a situation in an appropriate manner. In order to improve
behaviour of a client the service providers need to follow processes with which least restrictive
practices can be adopted (O’Connor and et. al., 2011). The law which has been made to define
stature of health and safety should be followed in a service industry with minimum force to be
allowed while dealing with patients.
2
Interventions are used to improve access to health and social care when a patient is
discharge from hospital (Burford, Lucasse and Hamilton, 2017). Following interventional plan
is used to promote positive behaviour in such a care system:-
Behavioural Intervention Plan in Health and Social Care:-
Specific Goals Proposed
Interventions
Responsible Person Evaluation
Main objective behind
this plan is to enhance
importance of John's
language. Foul
language must be
avoided.
Proposed interventions
in this plan are to
conduct a behavioural
analysis, identification
of all factors and
circumstances that
lead to behavioural
challenges as well as
communications
should be effective.
Persons responsible to
carry out and evaluate
this interventions are
service providers and
social care workers.
Contract forms and
discipline referrals are
common methods used
in this intervention.
P3 Process of implementation of least restrictive intervention
To manage a situation in a peaceful and desired manner it is necessary to utilise the ideal
process of intervention (Interventions to promote positive behaviour in health and social care,
2018). If a situation arise like a patient become aggressive and his behaviour suddenly change
like he start to be biting, scratching and kicking etc. Then it needs to be immediately intervened
so that a situation can be de-escalated. For this, the service user has to exhibit behaviour such
that he can understand and dealt with a situation in an appropriate manner. In order to improve
behaviour of a client the service providers need to follow processes with which least restrictive
practices can be adopted (O’Connor and et. al., 2011). The law which has been made to define
stature of health and safety should be followed in a service industry with minimum force to be
allowed while dealing with patients.
2

P4 Covered in ppt
TASK 2
P5 Differentiate proactive and reactive strategies
Proactive strategies Reactive strategies
These strategies are designed to
evaluate or anticipate possible
challenges.
Companies which are using proactive
strategies got a better chance to seize
and retain the initiative (Dort, S.V.,
Coyle, Wilson and Ibrahim, 2013).
Proactive strategies are proved better in
area of quality control.
Thus, these strategies are used to
eliminate such challenges which
regards to behaviour of an individual.
These strategies respond to only
unanticipated event.
Using reactive strategies allow a
company to make its own decision.
Therefore, these strategies are superior
than proactive ones.
In area of quality control, approach of
this strategy has proved its weaknesses.
These strategies come into its existence
after activity of an individual is
performed.
P6 Importance of a person centred approach when establishing proactive strategies
The main aim of person centred approach is to take children and young people in centre
of planning and decision which may affect them. It is essential for all healthcare systems to adopt
this approach. It will help these institutions in paying consideration on needs and desires of
individuals. Person centred approach is also helpful in planning and executing the action plans
for future use. This plan helps in eliminating the eruption of challenging behaviour as well as
provide services to patients in a desired manner (Foreman and Arthur-Kelly, 2017). These future
plans provides a specific direction to young children who cup with challenging behaviour
problems that lead them on right path. This planning also ensures that a service user is catered by
3
TASK 2
P5 Differentiate proactive and reactive strategies
Proactive strategies Reactive strategies
These strategies are designed to
evaluate or anticipate possible
challenges.
Companies which are using proactive
strategies got a better chance to seize
and retain the initiative (Dort, S.V.,
Coyle, Wilson and Ibrahim, 2013).
Proactive strategies are proved better in
area of quality control.
Thus, these strategies are used to
eliminate such challenges which
regards to behaviour of an individual.
These strategies respond to only
unanticipated event.
Using reactive strategies allow a
company to make its own decision.
Therefore, these strategies are superior
than proactive ones.
In area of quality control, approach of
this strategy has proved its weaknesses.
These strategies come into its existence
after activity of an individual is
performed.
P6 Importance of a person centred approach when establishing proactive strategies
The main aim of person centred approach is to take children and young people in centre
of planning and decision which may affect them. It is essential for all healthcare systems to adopt
this approach. It will help these institutions in paying consideration on needs and desires of
individuals. Person centred approach is also helpful in planning and executing the action plans
for future use. This plan helps in eliminating the eruption of challenging behaviour as well as
provide services to patients in a desired manner (Foreman and Arthur-Kelly, 2017). These future
plans provides a specific direction to young children who cup with challenging behaviour
problems that lead them on right path. This planning also ensures that a service user is catered by
3
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multi-disciplinary teams, accurate recording of incidents for future references etc. to give
structure, direction and support young children.
TASK 3
P7 Covered in leaflet
TASK 4
P8 Types of challenging behaviour
Behavioural challenges can be categorised in following ways:
Self-injury: In this type of challenging, a patient behaves in most disturbing and
devastating way. His behaviour includes rubbing, scratching and head banging mostly (Wong,
and Cheng, 2013).
Physical aggression: In this challenge, patients causes physical harm to others. Person
having such a disability feels impulsive and unable to control his behaviour. His behaviour
include to hit, push and kick others.
Verbal aggression: It is the most aggressive behaviour of a patient. It refers to
destructive forms of communication which include attempt attacks on character, competent and
on appearance.
P9 Steps taken to maintain dignity and respect of an individual
While dealing with behavioural challenges of an individual, it is necessary for all service
providing institutions to maintain dignity and respect of individual (Batt-Rawden and Tellnes,
2011). Steps undertaking in this are:
They must assess situations first before getting involvement in such circumstances.
They should behave and act calmly while dealing an adverse situation.
In order to enhance the activities of participation, they should provide individuals with
their comfort zone.
Effective communication skills should be used while interacting with individuals.
4
structure, direction and support young children.
TASK 3
P7 Covered in leaflet
TASK 4
P8 Types of challenging behaviour
Behavioural challenges can be categorised in following ways:
Self-injury: In this type of challenging, a patient behaves in most disturbing and
devastating way. His behaviour includes rubbing, scratching and head banging mostly (Wong,
and Cheng, 2013).
Physical aggression: In this challenge, patients causes physical harm to others. Person
having such a disability feels impulsive and unable to control his behaviour. His behaviour
include to hit, push and kick others.
Verbal aggression: It is the most aggressive behaviour of a patient. It refers to
destructive forms of communication which include attempt attacks on character, competent and
on appearance.
P9 Steps taken to maintain dignity and respect of an individual
While dealing with behavioural challenges of an individual, it is necessary for all service
providing institutions to maintain dignity and respect of individual (Batt-Rawden and Tellnes,
2011). Steps undertaking in this are:
They must assess situations first before getting involvement in such circumstances.
They should behave and act calmly while dealing an adverse situation.
In order to enhance the activities of participation, they should provide individuals with
their comfort zone.
Effective communication skills should be used while interacting with individuals.
4
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To calm down aggressive behaviour of a person, the social isolation and irritable factors
should be eliminated.
P10 Steps to measure well-being of an individual
Service provider can use following steps in order to measure well-being of an individual
who cup up with incident of challenging behaviour:-
They can use Life Space Interview that gives an opportunity to analyse the incident with
individual after a period of calm (Buendía Eisman and et. al., 2013).
To assist with process, a service provider should:-
1. Isolate the individual
2. Explore view of individual
3. Share his (service provider)view
4. Connect events of individual with other ones
5. Plan the way of alternatives that might be put into place
6. Enter the normal routine
CONCLUSIONS
On examining this unit, it has been concluded that in health and social care institutions,
restrictive interventions should be used as a last resort. In order to manage challenging behaviour
of individuals, a service provider must have good communication and interpersonal skills. It has
also concluded in this unit, the way to apply restrictive interventions governing by legislation. It
has also enhanced the importance of person centred approaches. These approaches are able to
respond in ensuring dignity and respect to be maintained throughout and after an incident.
5
should be eliminated.
P10 Steps to measure well-being of an individual
Service provider can use following steps in order to measure well-being of an individual
who cup up with incident of challenging behaviour:-
They can use Life Space Interview that gives an opportunity to analyse the incident with
individual after a period of calm (Buendía Eisman and et. al., 2013).
To assist with process, a service provider should:-
1. Isolate the individual
2. Explore view of individual
3. Share his (service provider)view
4. Connect events of individual with other ones
5. Plan the way of alternatives that might be put into place
6. Enter the normal routine
CONCLUSIONS
On examining this unit, it has been concluded that in health and social care institutions,
restrictive interventions should be used as a last resort. In order to manage challenging behaviour
of individuals, a service provider must have good communication and interpersonal skills. It has
also concluded in this unit, the way to apply restrictive interventions governing by legislation. It
has also enhanced the importance of person centred approaches. These approaches are able to
respond in ensuring dignity and respect to be maintained throughout and after an incident.
5

REFERENCES
Books and Journals
Buendía Eisman and et. al., 2013. An Internet‐based programme to promote adequate UV
exposure behaviour in adolescents in Spain. Journal of the European Academy of Dermatology
and Venereology. 27(4). pp.442-453.
Batt-Rawden, K. and Tellnes, G., 2011. How music may promote healthy behaviour.
Scandinavian journal of public health. 39(2). pp.113-120.
Wong, E. M. and Cheng, M. M., 2013. Effects of motivational interviewing to promote weight
loss in obese children. Journal of clinical nursing. 22(17-18). pp.2519-2530.
Foreman, P. and Arthur-Kelly, M., 2017. Inclusion in Action with Student Resource Access 12
Months. Cengage AU.
Dort, S.V., Coyle, J., Wilson, L. and Ibrahim, H.M., 2013. Implementing the World Report on
Disability in Malaysia: A student-led service to promote knowledge and innovation.
International journal of speech-language pathology. 15(1). pp.90-95.
O’Connor and et. al., 2011. Predictors of positive development in emerging adulthood. Journal
of youth and adolescence. 40(7). pp.860-874.
Burford, J., Lucassen, M. . and Hamilton, T., 2017. Evaluating a gender diversity workshop to
promote positive learning environments. Journal of LGBT Youth. 14(2). pp.211-227.
Duan and et. al., 2014. Character strength-based intervention to promote satisfaction with life in
the Chinese university context. Journal of Happiness Studies. 15(6). pp.1347-1361.
Alfes and et. al., 2013. The link between perceived human resource management practices,
engagement and employee behaviour: a moderated mediation model. The international journal
of human resource management. 24(2). pp.330-351.
Carr, A., 2011. Positive psychology: The science of happiness and human strengths. Routledge.
Online
Interventions to promote positive behaviour in health and social care, 2018. [Online] Available
Through <v.uk/government/uploads/system/uploads/attachment_data/file/300293/
JRA_DoH_Guidance_on_RP_web_accessible.pdf>
6
Books and Journals
Buendía Eisman and et. al., 2013. An Internet‐based programme to promote adequate UV
exposure behaviour in adolescents in Spain. Journal of the European Academy of Dermatology
and Venereology. 27(4). pp.442-453.
Batt-Rawden, K. and Tellnes, G., 2011. How music may promote healthy behaviour.
Scandinavian journal of public health. 39(2). pp.113-120.
Wong, E. M. and Cheng, M. M., 2013. Effects of motivational interviewing to promote weight
loss in obese children. Journal of clinical nursing. 22(17-18). pp.2519-2530.
Foreman, P. and Arthur-Kelly, M., 2017. Inclusion in Action with Student Resource Access 12
Months. Cengage AU.
Dort, S.V., Coyle, J., Wilson, L. and Ibrahim, H.M., 2013. Implementing the World Report on
Disability in Malaysia: A student-led service to promote knowledge and innovation.
International journal of speech-language pathology. 15(1). pp.90-95.
O’Connor and et. al., 2011. Predictors of positive development in emerging adulthood. Journal
of youth and adolescence. 40(7). pp.860-874.
Burford, J., Lucassen, M. . and Hamilton, T., 2017. Evaluating a gender diversity workshop to
promote positive learning environments. Journal of LGBT Youth. 14(2). pp.211-227.
Duan and et. al., 2014. Character strength-based intervention to promote satisfaction with life in
the Chinese university context. Journal of Happiness Studies. 15(6). pp.1347-1361.
Alfes and et. al., 2013. The link between perceived human resource management practices,
engagement and employee behaviour: a moderated mediation model. The international journal
of human resource management. 24(2). pp.330-351.
Carr, A., 2011. Positive psychology: The science of happiness and human strengths. Routledge.
Online
Interventions to promote positive behaviour in health and social care, 2018. [Online] Available
Through <v.uk/government/uploads/system/uploads/attachment_data/file/300293/
JRA_DoH_Guidance_on_RP_web_accessible.pdf>
6
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