Unit 9: Report on Empowering Disabled and Dementia Patients' Rights
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AI Summary
This report delves into the multifaceted aspects of healthcare concerning disabled and dementia patients. It begins by outlining relevant legislations, sector skills, and organizational policies affecting disabled individuals, including the Rehabilitation Act of 1973 and the Disability Discrimination Act. The report then explores factors impacting the rights, independence, and social inclusion of disabled persons, using a case study of Mr. Taz to illustrate these challenges. Communication strategies between physiotherapy teams and patients are also discussed, emphasizing the importance of clear and effective methods. The report further examines the management of safety and tension for patients with conditions like ADHD, as exemplified by Mr. Harry, and the risks of harm in health and social care for dementia patients, focusing on Mr. Philip. Organizational systems and processes to promote participation and independence in dementia patients are highlighted, including the role of physiotherapy and assistive technologies. The report also addresses policies, procedures, and managerial approaches for risk management within health and social care, encompassing relevant acts and fundamental risk management principles. Finally, it covers current legislations, codes of practice, and policies related to medication handling and administration, providing a comprehensive overview of the critical elements in providing quality care.
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UNIT 9 EMPOWERING
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TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Q.1.Legislations, sector skills and organisational polices affecting a disabled person..........1
Q.2. Factors affecting the rights of a disabled person ( Mr. Taz)...........................................2
Q.3. Factors affecting the loss of independence , non- participation and social exclusion....2
Q.4.Communication between physiotherapy team and Mr.Taz in rights promoting..........3
TASK 2............................................................................................................................................3
Q.5.Managing the tension to enable Mr. Harry to cook safely considering the safety measures.
................................................................................................................................................3
TASK 3............................................................................................................................................4
Q.6. Risk of harm in health and social care for a dementia patient.......................................4
Q.7.Organisational systems and process to promote participation and independence in
dementia patient......................................................................................................................4
Q.8.Policies, procedure and managerial approach to promote the management risk within
health and social care..............................................................................................................5
TASK 4............................................................................................................................................5
Q.9. a. Current legislations, code of practice and policy applied to the handling of medication
................................................................................................................................................5
Q.9.b. Polices and procedures chosen for administration of medicines.................................5
CONCLUSION................................................................................................................................5
References........................................................................................................................................6
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Q.1.Legislations, sector skills and organisational polices affecting a disabled person..........1
Q.2. Factors affecting the rights of a disabled person ( Mr. Taz)...........................................2
Q.3. Factors affecting the loss of independence , non- participation and social exclusion....2
Q.4.Communication between physiotherapy team and Mr.Taz in rights promoting..........3
TASK 2............................................................................................................................................3
Q.5.Managing the tension to enable Mr. Harry to cook safely considering the safety measures.
................................................................................................................................................3
TASK 3............................................................................................................................................4
Q.6. Risk of harm in health and social care for a dementia patient.......................................4
Q.7.Organisational systems and process to promote participation and independence in
dementia patient......................................................................................................................4
Q.8.Policies, procedure and managerial approach to promote the management risk within
health and social care..............................................................................................................5
TASK 4............................................................................................................................................5
Q.9. a. Current legislations, code of practice and policy applied to the handling of medication
................................................................................................................................................5
Q.9.b. Polices and procedures chosen for administration of medicines.................................5
CONCLUSION................................................................................................................................5
References........................................................................................................................................6

INTRODUCTION
There are lots of complexity in health and social care. The report will include Different
policies, procedures, legislations and organisational laws are made in practice to provide better
treatment and facilities to the patients. New efforts are also being made by government and
social services to make it better(Egede-Nissen Sellevold and et.al,2017). Safety measures and
managerial approaches are taken to ensure the safety and well-being of the patients. So many
case studies are being done so that better improvements can be brought into force. All clinical
practices are being improved to maintain a better society where they can live with their own will.
TASK 1
Q.1.Legislations, sector skills and organisational polices affecting a disabled person.
LEGISLATION Rehabilitation act of 1973 ï‚· Discriminatory
employment practices
are prohibited
ï‚· Discrimination in
public services
ï‚· Telephone companies
are required to install
telecommunication
services.
SECTOR SKILLS Social sector
Health sector
Educational sector
Employment and labour sector
NGO Sector
Provides pension, Technical
aids and adaptations.
Provides medical cares and
rehabilitation services
Provides curriculum and
methods of teaching.
Provides vocational services,
employment and local
services.
Provides services in local
1
There are lots of complexity in health and social care. The report will include Different
policies, procedures, legislations and organisational laws are made in practice to provide better
treatment and facilities to the patients. New efforts are also being made by government and
social services to make it better(Egede-Nissen Sellevold and et.al,2017). Safety measures and
managerial approaches are taken to ensure the safety and well-being of the patients. So many
case studies are being done so that better improvements can be brought into force. All clinical
practices are being improved to maintain a better society where they can live with their own will.
TASK 1
Q.1.Legislations, sector skills and organisational polices affecting a disabled person.
LEGISLATION Rehabilitation act of 1973 ï‚· Discriminatory
employment practices
are prohibited
ï‚· Discrimination in
public services
ï‚· Telephone companies
are required to install
telecommunication
services.
SECTOR SKILLS Social sector
Health sector
Educational sector
Employment and labour sector
NGO Sector
Provides pension, Technical
aids and adaptations.
Provides medical cares and
rehabilitation services
Provides curriculum and
methods of teaching.
Provides vocational services,
employment and local
services.
Provides services in local
1

communities by different
national and international
programmes.
ORGANISATION
POLICES/ PRACTICES
Disability Discrimination Act
1995, extended in 2005
Medical treatment in UK is
provided fee services to the
patients including wigs and
trusses, wheel chairs, and
hearing aids(Mackelprang and
Salsgiver2016).
Q.2. Factors affecting the rights of a disabled person ( Mr. Taz)
Difficulties and hardships are the unwanted factors that influence everyone. People with
disabilities have more and frequent impact on their lives.
ï‚· An uncomfortable environment that is not accessible for them including mobility
impairment and Mammography.
ï‚· There are lack of relevant assistive technology that may help them properly in
minimizing their disabilities problems.
ï‚· The negative attitude of people towards disable persons.
ï‚· Services and systems are not working properly for them even after the implementation of
polices and practices(Allsop, 2016.).
 Transportation problems – There is lack of proper transportation for people who are not
able to drive because of vision or cognitive impairments. The public transportation are
located at an inconvenient distance.
 Social barriers – people with disabilities are not given job easily.
ï‚· Program mic barriers- Public health or healthcare program for disabled persons are not
provided according to schedule timing, no communications with patients, bad attitudes of
providers.
ï‚· Reasonable accommodations are not given to the qualified disabled person.
Q.3. Factors affecting the loss of independence , non- participation and social exclusion.
Factors that is contributed in loss of independence.
2
national and international
programmes.
ORGANISATION
POLICES/ PRACTICES
Disability Discrimination Act
1995, extended in 2005
Medical treatment in UK is
provided fee services to the
patients including wigs and
trusses, wheel chairs, and
hearing aids(Mackelprang and
Salsgiver2016).
Q.2. Factors affecting the rights of a disabled person ( Mr. Taz)
Difficulties and hardships are the unwanted factors that influence everyone. People with
disabilities have more and frequent impact on their lives.
ï‚· An uncomfortable environment that is not accessible for them including mobility
impairment and Mammography.
ï‚· There are lack of relevant assistive technology that may help them properly in
minimizing their disabilities problems.
ï‚· The negative attitude of people towards disable persons.
ï‚· Services and systems are not working properly for them even after the implementation of
polices and practices(Allsop, 2016.).
 Transportation problems – There is lack of proper transportation for people who are not
able to drive because of vision or cognitive impairments. The public transportation are
located at an inconvenient distance.
 Social barriers – people with disabilities are not given job easily.
ï‚· Program mic barriers- Public health or healthcare program for disabled persons are not
provided according to schedule timing, no communications with patients, bad attitudes of
providers.
ï‚· Reasonable accommodations are not given to the qualified disabled person.
Q.3. Factors affecting the loss of independence , non- participation and social exclusion.
Factors that is contributed in loss of independence.
2
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ï‚· Physical loss - In above case study as it is mentioned that Mr.Taz is suffering from
physical disability and hearing impairment in which a person is not able to do anything
without the help of others.
ï‚· Mental loss- Man is able to asses the things and environmental activities properly.
ï‚· Emotional loss- Person starts feeling frustration and sadness(Baum, 2016).ï‚· Social loss- Loss of contacts and detachment from other persons are occurred.
Factors that are contributed to non-participation- Personal powerlessness is occurred so a man
starts to depend on others.
Social exclusion- Depression is one of the reason that cause the social exclusion. There is no one
to share their joys.
Q.4.Communication between physiotherapy team and Mr.Taz in rights promoting.
Person is mentally and physically disabled so the communications should be slow so that
patients can try to catch their words. Flow chart is used to communicate with them. Clear and
effective communication is transferred to the patients which is helpful in promoting the rights for
patients(Nilsson, Lao and 2015.). Eyes contacts and the clear body languages are used to
understand the feelings. The value of life is made to understand so that patients try to get in
normal condition. They are treated very carefully and softly so that they start to understand the
feelings and emotions. Mr. Taz is suffering from hearing impairment that's why he is given
hearing aids to understand the communications of physiotherapy teams.
TASK 2
Q.5.Managing the tension to enable Mr. Harry to cook safely considering the safety measures.
Mr. Harry is suffering from Attention Deficit Hyperactivity Disorder in which the
symptoms like confusion, memory loss, aggression and disorientation are seen.
During the market place, care takers should talk to him about cooking activities. The patient
must be asked about the choices of food, they are fond of. By providing a good company with
harpy memories and talk, patient will be happier and feel comfortable. Relaxed environment and
emotional support should be provided to them. During the time of cooking , an instrumental
music or songs must be played around the patient . Care takers should goes on talking about the
patient's activities including paintings, watching moves and many more fun activities. Inspiration
3
physical disability and hearing impairment in which a person is not able to do anything
without the help of others.
ï‚· Mental loss- Man is able to asses the things and environmental activities properly.
ï‚· Emotional loss- Person starts feeling frustration and sadness(Baum, 2016).ï‚· Social loss- Loss of contacts and detachment from other persons are occurred.
Factors that are contributed to non-participation- Personal powerlessness is occurred so a man
starts to depend on others.
Social exclusion- Depression is one of the reason that cause the social exclusion. There is no one
to share their joys.
Q.4.Communication between physiotherapy team and Mr.Taz in rights promoting.
Person is mentally and physically disabled so the communications should be slow so that
patients can try to catch their words. Flow chart is used to communicate with them. Clear and
effective communication is transferred to the patients which is helpful in promoting the rights for
patients(Nilsson, Lao and 2015.). Eyes contacts and the clear body languages are used to
understand the feelings. The value of life is made to understand so that patients try to get in
normal condition. They are treated very carefully and softly so that they start to understand the
feelings and emotions. Mr. Taz is suffering from hearing impairment that's why he is given
hearing aids to understand the communications of physiotherapy teams.
TASK 2
Q.5.Managing the tension to enable Mr. Harry to cook safely considering the safety measures.
Mr. Harry is suffering from Attention Deficit Hyperactivity Disorder in which the
symptoms like confusion, memory loss, aggression and disorientation are seen.
During the market place, care takers should talk to him about cooking activities. The patient
must be asked about the choices of food, they are fond of. By providing a good company with
harpy memories and talk, patient will be happier and feel comfortable. Relaxed environment and
emotional support should be provided to them. During the time of cooking , an instrumental
music or songs must be played around the patient . Care takers should goes on talking about the
patient's activities including paintings, watching moves and many more fun activities. Inspiration
3

should be given to them in field of their interests and never try to make them feel that something
is being done forcefully against their will.
TASK 3
Q.6. Risk of harm in health and social care for a dementia patient.
Mr, Philip is suffering from dementia and he has been guaranteed in residential care
home(Golpanian Schulman and et.al ,2016). Elder people are generally abused by the people as
it is observed in above case. Aggressions are shown by the residents in locality. Other risk of
harms including negligent practices, poor service delivery and maltreatment to the patients. The
guaranteed place must have a care taker for patient where they can be looked after in a proper
way. All fitted mats should be removed so that they can move easily in the surrounding. Pulling
back curtains should be arranged to get a natural light into rooms. Simple devices are managed
so that it would be easy for them to operate. Simple signs are put on doors and cupboards to
make them easily recognised by patient. Overall everyone should be treated with dignity and
they are allowed to make their own choices.
Q.7.Organisational systems and process to promote participation and independence in dementia
patient.
Impairments in intellect, language, insight and social skills are occurred in dementia
patients. Physiotherapy is one of the by which independently can be promoted in people with
dementia. Many organisational systems like National Institute For Health and Clinical
Excellence(NICE), Scottish Intercollegiate Guidelines Group (SIGN) are supporting the people
with dementia in health and social care. They are trained to identified the danger signs so that
their mobility can be increased. For their better mobility, active range of movements are
practised to keep their muscles strong and flexible. Balance training is given to improve their
confidence and skills to reduce the risk of falling. Nowadays assistive technologies are used to
improve the condition of dementia patients. These gadgets are employee d to assist the person's
daily needs(EgharevbaIbrahim,2015.). These gadgets are featured by different types of sensors
like automatic light sensors, gate and windows sensors and many more. These are the process
which help them to be independent in their lives.
4
is being done forcefully against their will.
TASK 3
Q.6. Risk of harm in health and social care for a dementia patient.
Mr, Philip is suffering from dementia and he has been guaranteed in residential care
home(Golpanian Schulman and et.al ,2016). Elder people are generally abused by the people as
it is observed in above case. Aggressions are shown by the residents in locality. Other risk of
harms including negligent practices, poor service delivery and maltreatment to the patients. The
guaranteed place must have a care taker for patient where they can be looked after in a proper
way. All fitted mats should be removed so that they can move easily in the surrounding. Pulling
back curtains should be arranged to get a natural light into rooms. Simple devices are managed
so that it would be easy for them to operate. Simple signs are put on doors and cupboards to
make them easily recognised by patient. Overall everyone should be treated with dignity and
they are allowed to make their own choices.
Q.7.Organisational systems and process to promote participation and independence in dementia
patient.
Impairments in intellect, language, insight and social skills are occurred in dementia
patients. Physiotherapy is one of the by which independently can be promoted in people with
dementia. Many organisational systems like National Institute For Health and Clinical
Excellence(NICE), Scottish Intercollegiate Guidelines Group (SIGN) are supporting the people
with dementia in health and social care. They are trained to identified the danger signs so that
their mobility can be increased. For their better mobility, active range of movements are
practised to keep their muscles strong and flexible. Balance training is given to improve their
confidence and skills to reduce the risk of falling. Nowadays assistive technologies are used to
improve the condition of dementia patients. These gadgets are employee d to assist the person's
daily needs(EgharevbaIbrahim,2015.). These gadgets are featured by different types of sensors
like automatic light sensors, gate and windows sensors and many more. These are the process
which help them to be independent in their lives.
4

Q.8.Policies, procedure and managerial approach to promote the management risk within health
and social care.
The complexity associated with health care services should not be taken lightly by the risk
management. The European Convention ON Human Rights into domestic law for whole UK was
brought on 2 October 2000. The Disability Discrimination Act 1995 and 2005 taken into
consideration for the equality of all disabled persons. The Mental Capacity Act 2005 came into
force to protect those people who are not able to take their own decisions. One more important
act was passed in 1998 that is called the Data Protection Act for the security of all personal
informations of an individual. Fundamentals of risk management should be known to the people
working in social and health care(ThwalaPréatand Csaba and 2017.). Many other procedures and
approaches should be employed like :
ï‚· Working with service users and cares
ï‚· Individual practice and team work should be done
ï‚· Regular training related with the risk management assessment should be provided
5
and social care.
The complexity associated with health care services should not be taken lightly by the risk
management. The European Convention ON Human Rights into domestic law for whole UK was
brought on 2 October 2000. The Disability Discrimination Act 1995 and 2005 taken into
consideration for the equality of all disabled persons. The Mental Capacity Act 2005 came into
force to protect those people who are not able to take their own decisions. One more important
act was passed in 1998 that is called the Data Protection Act for the security of all personal
informations of an individual. Fundamentals of risk management should be known to the people
working in social and health care(ThwalaPréatand Csaba and 2017.). Many other procedures and
approaches should be employed like :
ï‚· Working with service users and cares
ï‚· Individual practice and team work should be done
ï‚· Regular training related with the risk management assessment should be provided
5
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TASK 4
Q.9. a. Current legislations, code of practice
and policy applied to the handling of
medication
Controlled drugs are prescribed medicines
which are usually used with additional safety
precautions. There are legal requirements for
the storage, administration, records and
disposal of controlled drugs. Misuse of Drugs
Act Regulations 2001 are amended. Staff
training is also a part of handling medication.
The social care services should take advice
from pharmacist. Medicine are given to cure or
prevent diseases, not to punish the control
behaviours.
Q.9.b. Polices and procedures chosen for
administration of medicines.
Medicines administration is one of the
important handling measure which are
performed to maximise the health benefits and
avoid the causing harm. Medicines should be
identified correctly, route of administration
must be appropriate and quantity of medicines
should be measured properly(Reucrof and
Scott ,2015.). There are many types of routes
of administration like oral, rectal, intravenous,
intramuscular topical and sub cutaneous.
CONCLUSION
In this context various policies, legislation, practices and organisational systems are
described. Management risk and their approaches with new practices and legislations are
mentioned here. Along with these few case studies related to concerned diseases and their health
measures programmes including the medication safety and handling are described above. Routes
of administration and storages of medicines with code of practice is also mentioned here.
6
Q.9. a. Current legislations, code of practice
and policy applied to the handling of
medication
Controlled drugs are prescribed medicines
which are usually used with additional safety
precautions. There are legal requirements for
the storage, administration, records and
disposal of controlled drugs. Misuse of Drugs
Act Regulations 2001 are amended. Staff
training is also a part of handling medication.
The social care services should take advice
from pharmacist. Medicine are given to cure or
prevent diseases, not to punish the control
behaviours.
Q.9.b. Polices and procedures chosen for
administration of medicines.
Medicines administration is one of the
important handling measure which are
performed to maximise the health benefits and
avoid the causing harm. Medicines should be
identified correctly, route of administration
must be appropriate and quantity of medicines
should be measured properly(Reucrof and
Scott ,2015.). There are many types of routes
of administration like oral, rectal, intravenous,
intramuscular topical and sub cutaneous.
CONCLUSION
In this context various policies, legislation, practices and organisational systems are
described. Management risk and their approaches with new practices and legislations are
mentioned here. Along with these few case studies related to concerned diseases and their health
measures programmes including the medication safety and handling are described above. Routes
of administration and storages of medicines with code of practice is also mentioned here.
6

REFERENCES
Books and Journals
Allsop, J., 2016. Health policy and the NHS: towards 2000. Routledge.
Baum, F., 2016. The new public health (No. Ed. 4). Oxford University Press.
Egede-Nissen, V., Sellevold, G. S., and .et.al.,, 2017. Ethical and cultural striving: Lived
experiences of minority nurses in dementia care. Nursing ethics. 24(6). pp.752-
766.
Egharevba, H. O., Ibrahim, J. A. andet.al., 2015. Integrating traditional medicine practice into
the formal health care delivery system in the new millennium–the Nigerian
approach: a review. Int J Life Sci. 4(2). pp.120-8.
Golpanian, S., Schulman, I. H. and et.al., 2016. Concise review: review and perspective of cell
dosage and routes of administration from preclinical and clinical studies of stem
cell therapy for heart disease. Stem cells translational medicine. 5(2). pp.186-191.
Mackelprang, R. W. and Salsgiver, R., 2016. Disability: A diversity model approach in human
service practice. Oxford University Press.
Nilsson, N., Lao, Y.,and et.al., 2015. Medication discrepancies revealed by medication
reconciliation and their potential short-term and long-term effects: a Norwegian
multicentre study carried out on internal medicine wards. Eur J Hosp
Pharm. 22(5). pp.298-303.
Oliver, M., 2017. Defining impairment and disability. Disability and Equality Law, p.3.
Reucrof, G. and Scott, T., 2015. Human Resources: A Practical Guide.
Thwala, L. N., Préat, V. and Csaba, N. S., 2017. Emerging delivery platforms for mucosal
administration of biopharmaceuticals: a critical update on nasal, pulmonary and
oral routes. Expert opinion on drug delivery. 14(1). pp.23-36.
7
Books and Journals
Allsop, J., 2016. Health policy and the NHS: towards 2000. Routledge.
Baum, F., 2016. The new public health (No. Ed. 4). Oxford University Press.
Egede-Nissen, V., Sellevold, G. S., and .et.al.,, 2017. Ethical and cultural striving: Lived
experiences of minority nurses in dementia care. Nursing ethics. 24(6). pp.752-
766.
Egharevba, H. O., Ibrahim, J. A. andet.al., 2015. Integrating traditional medicine practice into
the formal health care delivery system in the new millennium–the Nigerian
approach: a review. Int J Life Sci. 4(2). pp.120-8.
Golpanian, S., Schulman, I. H. and et.al., 2016. Concise review: review and perspective of cell
dosage and routes of administration from preclinical and clinical studies of stem
cell therapy for heart disease. Stem cells translational medicine. 5(2). pp.186-191.
Mackelprang, R. W. and Salsgiver, R., 2016. Disability: A diversity model approach in human
service practice. Oxford University Press.
Nilsson, N., Lao, Y.,and et.al., 2015. Medication discrepancies revealed by medication
reconciliation and their potential short-term and long-term effects: a Norwegian
multicentre study carried out on internal medicine wards. Eur J Hosp
Pharm. 22(5). pp.298-303.
Oliver, M., 2017. Defining impairment and disability. Disability and Equality Law, p.3.
Reucrof, G. and Scott, T., 2015. Human Resources: A Practical Guide.
Thwala, L. N., Préat, V. and Csaba, N. S., 2017. Emerging delivery platforms for mucosal
administration of biopharmaceuticals: a critical update on nasal, pulmonary and
oral routes. Expert opinion on drug delivery. 14(1). pp.23-36.
7
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