Analysis of Leadership and Organizational Challenges at Sim's Hardware
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AI Summary
This report addresses the organizational challenges faced by Sim's Hardware, specifically focusing on poor performance, lack of accountability, and communication issues, which significantly impact business revenue. The management's decision to recruit a new CEO is discussed, emphasizing the importance of an effective recruitment process. The report explores various aspects of leadership, including effective communication of organizational goals, establishing linkages between objectives and responsibilities, addressing stakeholder expectations, and developing communication strategies for major incidents. It also covers team building, adapting to technological advancements and globalization, supporting teams through organizational change, portraying a positive image, demonstrating professional competence, and highlighting key leadership strengths such as building trust, effective communication, and ethical conduct. The report provides a comprehensive analysis of the challenges and proposes strategies for improving leadership and organizational effectiveness within Sim's Hardware.

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PROVIDE LEADERSHIP ACROSS THE ORGANISATION
Name of the Student
Name of the University
Author Note
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
Name of the Student
Name of the University
Author Note
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Executive Summary
The paper discusses about the problems faced by Sim’s Hardware regarding poor
performance, lack of accountability and lack in communication. These issues have high
impact on the business revenue. The management of the company analysed the situation and
decided to recruit a new CEO as there was a need of efficient CEO. The recruitment process
is an effective process of attracting large number of proficient candidates for the position.
The purpose of this paper is to understand the issues of Sim’s hardware and solve the issues
effectively.
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
Executive Summary
The paper discusses about the problems faced by Sim’s Hardware regarding poor
performance, lack of accountability and lack in communication. These issues have high
impact on the business revenue. The management of the company analysed the situation and
decided to recruit a new CEO as there was a need of efficient CEO. The recruitment process
is an effective process of attracting large number of proficient candidates for the position.
The purpose of this paper is to understand the issues of Sim’s hardware and solve the issues
effectively.

2
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
Table of Contents
Introduction................................................................................................................................3
Discussion..................................................................................................................................3
References..................................................................................................................................9
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
Table of Contents
Introduction................................................................................................................................3
Discussion..................................................................................................................................3
References..................................................................................................................................9
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PROVIDE LEADERSHIP ACROSS THE ORGANISATION
Introduction
The paper discusses about the problems faced by Sim’s Hardware regarding poor
performance, lack of accountability and lack in communication. These issues have high
impact on the business revenue. The management of the company analysed the situation and
decided to recruit a new CEO as there was a need of efficient CEO. The recruitment process
is an effective process of attracting large number of proficient candidates for the position
(Analoui 2013). The purpose of this paper is to understand the issues of Sim’s hardware and
solve the issues effectively.
Discussion
1. As a CEO, the organisation’s mission, vision, goal, objective, plans and strategies
can be communicated effectively to the stakeholders of the company by –
The CEO must exhibit to have basic understanding of the works of the stakeholders
(they are creditors, directors, employees, government, suppliers, and unions). This
states that the CEO must understand each activities of the company and must
communicate in various languages.
The CEO must understand which format is right for the right audience at the right
time. This shows that the CEO must anticipate the discussion dynamics and must
manage the potential tensions and must schedule the meetings accordingly. The CEO
must possess with effective leadership management strategies that can help the
organisation to segregate the task with proficient people to complete the task at right
time (Anne 2014).
The CEO must influence their team members by introducing an expert engineer to
communicate about the significance of change that need to be enabled in the business.
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
Introduction
The paper discusses about the problems faced by Sim’s Hardware regarding poor
performance, lack of accountability and lack in communication. These issues have high
impact on the business revenue. The management of the company analysed the situation and
decided to recruit a new CEO as there was a need of efficient CEO. The recruitment process
is an effective process of attracting large number of proficient candidates for the position
(Analoui 2013). The purpose of this paper is to understand the issues of Sim’s hardware and
solve the issues effectively.
Discussion
1. As a CEO, the organisation’s mission, vision, goal, objective, plans and strategies
can be communicated effectively to the stakeholders of the company by –
The CEO must exhibit to have basic understanding of the works of the stakeholders
(they are creditors, directors, employees, government, suppliers, and unions). This
states that the CEO must understand each activities of the company and must
communicate in various languages.
The CEO must understand which format is right for the right audience at the right
time. This shows that the CEO must anticipate the discussion dynamics and must
manage the potential tensions and must schedule the meetings accordingly. The CEO
must possess with effective leadership management strategies that can help the
organisation to segregate the task with proficient people to complete the task at right
time (Anne 2014).
The CEO must influence their team members by introducing an expert engineer to
communicate about the significance of change that need to be enabled in the business.
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PROVIDE LEADERSHIP ACROSS THE ORGANISATION
The CEO must continuously educate the stakeholders about the consequences of the
changes.
The CEO must build strong relationships with the stakeholders and must build rapport
with them.
2. To establish linkages between organisational objectives, values and standards and
responsibilities of team and individual-
The CEO must manage the staff members and manage the diversity effectively in the
workplace. The CEO must ensure that the diversity policies is revised in regular
intervals so that the organisation can meet the value and moral (McKenzie 2012). The
CEO must be flexible to implement the culture and determine the mission where the
policies may not be flexible and clear.
3. It is significant to address the expectations of the stakeholders in the organisation
because it allows the CEO and other managers to engage with the stakeholder’
expectations and needs for evaluating the action plans that is necessary for the
company to manage the conflicts that arises.
4. The investigation and communication strategy in case of major incidents must state
that before communicating about the incidents, there is a need to decide what all
compose in an incident. A severity system is important to establish as it helps to show
exactly what that incident means (Archer 2013). It is to ensure zero tolerance
communication plan. The incident templates helps to communicate with right way to
the technical managers. By regular updates during an incident can help to
communicate effectively.
5. To build and support teams in the organisation –
By establishing leadership, the employees can have trust on the decisions taken by the
leader and they will work effectively.
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
The CEO must continuously educate the stakeholders about the consequences of the
changes.
The CEO must build strong relationships with the stakeholders and must build rapport
with them.
2. To establish linkages between organisational objectives, values and standards and
responsibilities of team and individual-
The CEO must manage the staff members and manage the diversity effectively in the
workplace. The CEO must ensure that the diversity policies is revised in regular
intervals so that the organisation can meet the value and moral (McKenzie 2012). The
CEO must be flexible to implement the culture and determine the mission where the
policies may not be flexible and clear.
3. It is significant to address the expectations of the stakeholders in the organisation
because it allows the CEO and other managers to engage with the stakeholder’
expectations and needs for evaluating the action plans that is necessary for the
company to manage the conflicts that arises.
4. The investigation and communication strategy in case of major incidents must state
that before communicating about the incidents, there is a need to decide what all
compose in an incident. A severity system is important to establish as it helps to show
exactly what that incident means (Archer 2013). It is to ensure zero tolerance
communication plan. The incident templates helps to communicate with right way to
the technical managers. By regular updates during an incident can help to
communicate effectively.
5. To build and support teams in the organisation –
By establishing leadership, the employees can have trust on the decisions taken by the
leader and they will work effectively.

5
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
By establishing strong relationship with the employees.
To influence and motivate their work with attractive awards.
6. To CEO develops and demonstrate the understanding of ever changing
environment in terms of technological advancement and globalisation. The effects of
technological change in the context of globalisation is to build effective
transformations for the company that can trigger competitive advantage. This
transformations are in terms of maintain production, and to develop new products and
processes (Klettner 2014). The information technologies helps for effective
communication and boosts the operations of the company. The advanced technologies
triggers to achieve the long term productivity and employement. The advancement of
globalization have enhanced the business in greater ways. The innovation is rapidly
achieved and dynamics of technology is also achieved for effectiveness for
competitive advantage.
7. To support work team through organisational change, the CEO must develop a plan
for survival of business. This involves innovation and analyse the changing market
demands. The CEO must collect the feedback and acknowledge the feedback. This is
to address new ideas, employees’ concerns and suggestions. The leaders must use
their emotional intelligence to determine the changes to be introduced within the
process. The people working in a business environment have different perception and
may react differently. The leader is responsible for identifying the change and the
team member’s needs to be instrumental for adopting new process efficiently. This is
to sustain the morale of the organisation (Kim 2015). To support the work team, it is
essential to delegate the task. An individual leader is unable to implement the change
thus it is essential to delegate the task with the individuals and efficiently complete
the task through them within specific time limit.
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
By establishing strong relationship with the employees.
To influence and motivate their work with attractive awards.
6. To CEO develops and demonstrate the understanding of ever changing
environment in terms of technological advancement and globalisation. The effects of
technological change in the context of globalisation is to build effective
transformations for the company that can trigger competitive advantage. This
transformations are in terms of maintain production, and to develop new products and
processes (Klettner 2014). The information technologies helps for effective
communication and boosts the operations of the company. The advanced technologies
triggers to achieve the long term productivity and employement. The advancement of
globalization have enhanced the business in greater ways. The innovation is rapidly
achieved and dynamics of technology is also achieved for effectiveness for
competitive advantage.
7. To support work team through organisational change, the CEO must develop a plan
for survival of business. This involves innovation and analyse the changing market
demands. The CEO must collect the feedback and acknowledge the feedback. This is
to address new ideas, employees’ concerns and suggestions. The leaders must use
their emotional intelligence to determine the changes to be introduced within the
process. The people working in a business environment have different perception and
may react differently. The leader is responsible for identifying the change and the
team member’s needs to be instrumental for adopting new process efficiently. This is
to sustain the morale of the organisation (Kim 2015). To support the work team, it is
essential to delegate the task. An individual leader is unable to implement the change
thus it is essential to delegate the task with the individuals and efficiently complete
the task through them within specific time limit.
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PROVIDE LEADERSHIP ACROSS THE ORGANISATION
8. The steps to be taken to portray a positive image of the organisation in media and
community are as follows-
Be sincere towards the work
Be very helpful to address the issues of the company and environment
By maintaining organisational culture, the organisation can build positive image for
the company.
9. To demonstrate personnel and professional competence-
On- the – job learning is an important method to develop competency (Lam 2012).
By participating in new projects in workplace.
By providing training programs to the employees the proficiency will be enhanced
and competency will be increased.
By analysing some other measures to increase the competency by the leader is
important.
By pursuing doctoral course in the professional course.
10. The strength and capabilities can be explained by-
a. The ability to build trust, confidence and respect- by praising the co- workers
the trust for the leader is established, they build a positivity in the work environment
and builds respect for the work and towards higher managers.
b. The ability to positively role behaviours such as effective communication and
consultation- by effective communication, the employees can build trust in the
workplace. The consultation for the activities can help the employees to improve their
efficiency.
c. The ability to be flexible and adaptable- this approach helps the managerial
activities to be flexible and adaptable by adopting to any kind of change. The changes
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
8. The steps to be taken to portray a positive image of the organisation in media and
community are as follows-
Be sincere towards the work
Be very helpful to address the issues of the company and environment
By maintaining organisational culture, the organisation can build positive image for
the company.
9. To demonstrate personnel and professional competence-
On- the – job learning is an important method to develop competency (Lam 2012).
By participating in new projects in workplace.
By providing training programs to the employees the proficiency will be enhanced
and competency will be increased.
By analysing some other measures to increase the competency by the leader is
important.
By pursuing doctoral course in the professional course.
10. The strength and capabilities can be explained by-
a. The ability to build trust, confidence and respect- by praising the co- workers
the trust for the leader is established, they build a positivity in the work environment
and builds respect for the work and towards higher managers.
b. The ability to positively role behaviours such as effective communication and
consultation- by effective communication, the employees can build trust in the
workplace. The consultation for the activities can help the employees to improve their
efficiency.
c. The ability to be flexible and adaptable- this approach helps the managerial
activities to be flexible and adaptable by adopting to any kind of change. The changes
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PROVIDE LEADERSHIP ACROSS THE ORGANISATION
can be the rules and regulations or adopting any new strategy for competitive
advantage.
d. The ability to ensure consultation and participation in decision making in line
with the risk management plans- the risk management plans helps to strengthen the
activities to lower the level of risk in the process. The consultation can help the
process to evaluate the minimum area of change that can be implemented for the
changes to be done to avoid risk.
e. The ability to ensure decision making takes into account needs and
expectations of both internal and external groups- this approach helps to visualise
the view points from both internal and external groups. These groups helps to
showcase all the alternative solutions that can help the company for growth. The
internal and external groups mainly analyses the issues faced by the company and
they help in decision making process.
f. The ability to empower the team and individuals- the team and individuals must
be motivated so that they can do the work effectively and efficiently. The ability to
empower the team and individual is by providing with proper training program that
can enhance their skills and knowledge about that particular task (Day 2013). The
empowering can strengthen the work environment and enhance the work efficiency to
present the work accurately and quickly.
g. The ability to create and maintain a positive work environment- the need of
maintaining the work environment is essential as to minimise the conflict that can
arise due to lack of following the rules and regulations of the company. To create a
positive work environment, the manager must practice motivational activities and
understand the needs and issues of employees that can help the employee to build
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
can be the rules and regulations or adopting any new strategy for competitive
advantage.
d. The ability to ensure consultation and participation in decision making in line
with the risk management plans- the risk management plans helps to strengthen the
activities to lower the level of risk in the process. The consultation can help the
process to evaluate the minimum area of change that can be implemented for the
changes to be done to avoid risk.
e. The ability to ensure decision making takes into account needs and
expectations of both internal and external groups- this approach helps to visualise
the view points from both internal and external groups. These groups helps to
showcase all the alternative solutions that can help the company for growth. The
internal and external groups mainly analyses the issues faced by the company and
they help in decision making process.
f. The ability to empower the team and individuals- the team and individuals must
be motivated so that they can do the work effectively and efficiently. The ability to
empower the team and individual is by providing with proper training program that
can enhance their skills and knowledge about that particular task (Day 2013). The
empowering can strengthen the work environment and enhance the work efficiency to
present the work accurately and quickly.
g. The ability to create and maintain a positive work environment- the need of
maintaining the work environment is essential as to minimise the conflict that can
arise due to lack of following the rules and regulations of the company. To create a
positive work environment, the manager must practice motivational activities and
understand the needs and issues of employees that can help the employee to build

8
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
trust and confidence (Dartey-Baah 2015). This can help to unite the employees to
work in a team and develop positive work environment.
h. The ability to encourage the team and individual to develop innovative
approaches- the innovative approaches helps the company for competitive advantage.
The encouragement of employees by appreciating their work helps to boost their
efficiency. The innovation helps to compete in the international market business. This
enables the company with new strategic aspects that can formulate the innovation.
i. The ability to model the ethical conduct and encourage others to behave
ethically- the ethical aspects must be maintained to increase the value and to enable
the work environment with sophisticated work activities. This can help to make the
employees understand the ethical aspects to cope up in the international market
business.
j. The ability to use appropriate interpersonal and leadership styles- the
leadership styles helps to analyse the critical situation and act according to the
situation. The ability of the leaders can be evaluated through their leadership styles.
This helps to analyse the leaders of the company to have effective working style.
k. The ability to embrace, resource and effectively implement improvements to
organisational and work culture- it helps to improve the organisational culture to
achieve the goals effectively. The strength is that if the resources are evaluated
properly then the cost of the company can be maintained. By introducing new
resources to the company can help to trigger the competitive advantage of the
company (Hogg 2013).
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
trust and confidence (Dartey-Baah 2015). This can help to unite the employees to
work in a team and develop positive work environment.
h. The ability to encourage the team and individual to develop innovative
approaches- the innovative approaches helps the company for competitive advantage.
The encouragement of employees by appreciating their work helps to boost their
efficiency. The innovation helps to compete in the international market business. This
enables the company with new strategic aspects that can formulate the innovation.
i. The ability to model the ethical conduct and encourage others to behave
ethically- the ethical aspects must be maintained to increase the value and to enable
the work environment with sophisticated work activities. This can help to make the
employees understand the ethical aspects to cope up in the international market
business.
j. The ability to use appropriate interpersonal and leadership styles- the
leadership styles helps to analyse the critical situation and act according to the
situation. The ability of the leaders can be evaluated through their leadership styles.
This helps to analyse the leaders of the company to have effective working style.
k. The ability to embrace, resource and effectively implement improvements to
organisational and work culture- it helps to improve the organisational culture to
achieve the goals effectively. The strength is that if the resources are evaluated
properly then the cost of the company can be maintained. By introducing new
resources to the company can help to trigger the competitive advantage of the
company (Hogg 2013).
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PROVIDE LEADERSHIP ACROSS THE ORGANISATION
References
Analoui, B.D., Doloriert, C.H. and Sambrook, S., 2013. Leadership and knowledge
management in UK ICT organisations. Journal of Management Development.
Anne Loewenberger, P., Newton, M. and Wick, K., 2014. Developing creative leadership in a
public sector organisation. International Journal of Public Sector Management, 27(3),
pp.190-200.
Archer, D. and Cameron, A., 2013. Collaborative leadership: Building relationships,
handling conflict and sharing control. Routledge.
Dartey-Baah, K., 2015. Resilient leadership: A transformational-transactional leadership
mix. Journal of Global Responsibility, 6(1), pp.99-112.
Day, C. and Sammons, P., 2013. Successful leadership: A review of the international
literature. CfBT Education Trust. 60 Queens Road, Reading, RG1 4BS, England.
Edwards, G. and Gill, R., 2012. Transformational leadership across hierarchical levels in UK
manufacturing organizations. Leadership & Organization Development Journal, 33(1),
pp.25-50.
Hankinson, G., 2012. The measurement of brand orientation, its performance impact, and the
role of leadership in the context of destination branding: An exploratory study. Journal of
marketing management, 28(7-8), pp.974-999.
Hogg, M.A., van Knippenberg, D. and Rast III, D.E., 2012. The social identity theory of
leadership: Theoretical origins, research findings, and conceptual developments. European
Review of Social Psychology, 23(1), pp.258-304.
Kim, W.C. and Mauborgne, R., 2014. The four pillars of blue ocean leadership. Blue Ocean
Leadership Series, pp.1-4.
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
References
Analoui, B.D., Doloriert, C.H. and Sambrook, S., 2013. Leadership and knowledge
management in UK ICT organisations. Journal of Management Development.
Anne Loewenberger, P., Newton, M. and Wick, K., 2014. Developing creative leadership in a
public sector organisation. International Journal of Public Sector Management, 27(3),
pp.190-200.
Archer, D. and Cameron, A., 2013. Collaborative leadership: Building relationships,
handling conflict and sharing control. Routledge.
Dartey-Baah, K., 2015. Resilient leadership: A transformational-transactional leadership
mix. Journal of Global Responsibility, 6(1), pp.99-112.
Day, C. and Sammons, P., 2013. Successful leadership: A review of the international
literature. CfBT Education Trust. 60 Queens Road, Reading, RG1 4BS, England.
Edwards, G. and Gill, R., 2012. Transformational leadership across hierarchical levels in UK
manufacturing organizations. Leadership & Organization Development Journal, 33(1),
pp.25-50.
Hankinson, G., 2012. The measurement of brand orientation, its performance impact, and the
role of leadership in the context of destination branding: An exploratory study. Journal of
marketing management, 28(7-8), pp.974-999.
Hogg, M.A., van Knippenberg, D. and Rast III, D.E., 2012. The social identity theory of
leadership: Theoretical origins, research findings, and conceptual developments. European
Review of Social Psychology, 23(1), pp.258-304.
Kim, W.C. and Mauborgne, R., 2014. The four pillars of blue ocean leadership. Blue Ocean
Leadership Series, pp.1-4.
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PROVIDE LEADERSHIP ACROSS THE ORGANISATION
Klettner, A., Clarke, T. and Boersma, M., 2014. The governance of corporate sustainability:
Empirical insights into the development, leadership and implementation of responsible
business strategy. Journal of Business Ethics, 122(1), pp.145-165.
Lam, C.S. and O'Higgins, E.R., 2012. Enhancing employee outcomes: The interrelated
influences of managers' emotional intelligence and leadership style. Leadership and
Organization Development Journal, 33(2), pp.149-174.
Macdonald, I., Burke, C. and Stewart, K., 2018. Systems leadership: Creating positive
organisations. Routledge.
McCauley, C.D. and McCall Jr, M.W., 2014. Using experience to develop leadership talent:
How organizations leverage on-the-job development. John Wiley & Sons.
McDermott, A.M., Keating, M.A., Leggat, S.G. and Balding, C., 2013. Achieving
organisational competence for clinical leadership. Journal of health organization and
management.
McKenzie, J. and Aitken, P., 2012. Learning to lead the knowledgeable organization:
Developing leadership agility. Strategic HR Review, 11(6), pp.329-334.
Mittal, S. and Dhar, R.L., 2015. Transformational leadership and employee creativity:
mediating role of creative self-efficacy and moderating role of knowledge
sharing. Management Decision, 53(5), pp.894-910.
Nelsey, L. and Brownie, S., 2012. Effective leadership, teamwork and mentoring–Essential
elements in promoting generational cohesion in the nursing workforce and retaining
nurses. Collegian, 19(4), pp.197-202.
Spicker, P., 2012. “Leadership”: a perniciously vague concept. International Journal of
Public Sector Management, 25(1), pp.34-47.
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
Klettner, A., Clarke, T. and Boersma, M., 2014. The governance of corporate sustainability:
Empirical insights into the development, leadership and implementation of responsible
business strategy. Journal of Business Ethics, 122(1), pp.145-165.
Lam, C.S. and O'Higgins, E.R., 2012. Enhancing employee outcomes: The interrelated
influences of managers' emotional intelligence and leadership style. Leadership and
Organization Development Journal, 33(2), pp.149-174.
Macdonald, I., Burke, C. and Stewart, K., 2018. Systems leadership: Creating positive
organisations. Routledge.
McCauley, C.D. and McCall Jr, M.W., 2014. Using experience to develop leadership talent:
How organizations leverage on-the-job development. John Wiley & Sons.
McDermott, A.M., Keating, M.A., Leggat, S.G. and Balding, C., 2013. Achieving
organisational competence for clinical leadership. Journal of health organization and
management.
McKenzie, J. and Aitken, P., 2012. Learning to lead the knowledgeable organization:
Developing leadership agility. Strategic HR Review, 11(6), pp.329-334.
Mittal, S. and Dhar, R.L., 2015. Transformational leadership and employee creativity:
mediating role of creative self-efficacy and moderating role of knowledge
sharing. Management Decision, 53(5), pp.894-910.
Nelsey, L. and Brownie, S., 2012. Effective leadership, teamwork and mentoring–Essential
elements in promoting generational cohesion in the nursing workforce and retaining
nurses. Collegian, 19(4), pp.197-202.
Spicker, P., 2012. “Leadership”: a perniciously vague concept. International Journal of
Public Sector Management, 25(1), pp.34-47.

11
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
Wilkinson, J. and Kemmis, S., 2015. Practice theory: Viewing leadership as
leading. Educational Philosophy and Theory, 47(4), pp.342-358.
Woods, P.A. and Woods, G.J., 2013. Deepening Distributed Leadership: A democratic
perspective on power, purpose and the concept of the self. Leadership in Education (Vodenje
v vzgoji in izobraževanju), 2, pp.17-40.
PROVIDE LEADERSHIP ACROSS THE ORGANISATION
Wilkinson, J. and Kemmis, S., 2015. Practice theory: Viewing leadership as
leading. Educational Philosophy and Theory, 47(4), pp.342-358.
Woods, P.A. and Woods, G.J., 2013. Deepening Distributed Leadership: A democratic
perspective on power, purpose and the concept of the self. Leadership in Education (Vodenje
v vzgoji in izobraževanju), 2, pp.17-40.
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