STAT6000: Survey Design for Public Health - Community Health Service

This assignment presents a survey designed to explore the demographic characteristics of individuals within the catchment area of a local community health service. The methodology section discusses the identification and contact of two distinct groups: those who utilize the service and those who do not. It explores potential sources of population data, such as community residence databases, and analyzes the advantages and disadvantages of using such sources. The assignment outlines a random sampling method to prevent bias and the process for recruiting participants. The questionnaire includes questions about demographics, health status, awareness and usage of the health service, accessibility, affordability, and satisfaction levels. The collected data is intended for representation in a spreadsheet format to simplify visualization, analysis, and interpretation.

Running Head: A SURVEY ON HEALTHCARE SERVICE RESPONSE
A SURVEY ON HEALTHCARE SERVICE RESPONSE
Name of the Student:
Name of the University:
Author Note:

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A SURVEY ON HEALTHCARE SERVICE RESPONSE
Part 1
The main objective is to design a short telephonic survey to observe the demographic
characteristics of people in the catchment of a local community health service. It is also required
to distinguish between the groups using the healthcare service and not using the service.
To conduct the survey, a locality that actually have community health service for the
residents should be taken as the population (Nardi, 2015). There are various sources of
population data such as telephone directory of the locality, census data and local health centre
data and so on. Since, the survey is based on phone calls, it is desired to use the phone directory
for selecting the population. The telephone directory will provide the numbers of the local people
for the survey. Then a sample can be taken from this population based on the survey (Wolf et al.
2016). It is most appropriate to use random sampling for selecting the sample in order to prevent
bias. Although random sampling is the best way for selecting a sample, it suffers from some
disadvantages (Sharma, 2017). It may happen that the sample could not contain some particular
information about the population which should be considered. Further, it may include some
information which are irrelevant to the study. These difficulties can be reduced if sample size is
enough large to represent each characteristics of the population.
After selecting the sample, the next task is to form a convenient questionnaire. It should
be noted that the questionnaire must be relevant, easy to understand and must not contain any
dual-meaning question (Patten, 2016). Once the questionnaire is formed, the survey can be
conducted to extract information from the local people. Then the collected data can be
represented in a spreadsheet form to simplify the way of visualizing, analysing and interpreting
the data.

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A SURVEY ON HEALTHCARE SERVICE RESPONSE
References
Nardi, P. M. (2015). Doing survey research. Routledge.
Patten, M. L. (2016). Questionnaire research: A practical guide. Routledge.
Sharma, G. (2017). Pros and cons of different sampling techniques. International journal of
applied research, 3(7), 749-752.
Wolf, C., Joye, D., Smith, T. W., & Fu, Y. C. (Eds.). (2016). The SAGE handbook of survey
methodology. Sage.

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A SURVEY ON HEALTHCARE SERVICE RESPONSE
Part 2
1. What is your gender?
Male
Female
Others
2. What is your age bracket?
Less than 18years
18-30 years
30-50 years
Over 50 years
3. Are you suffering from any disease currently? If yes, please mention the disease.
Yes
No
Mention the disease:________________
4. Have you heard about the community health service?
Yes
No
5. What is the approximate distance of the health care centre from your house?
Less than 5 km
5-10 km
10-15 km
Above 15 km
6. How often you visit the community healthcare centre?

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A SURVEY ON HEALTHCARE SERVICE RESPONSE
Never
Rarely
Occasionally
Frequently
Always
7. Do you get an appointment easily whenever you need?
Never
Rarely
Occasionally
Frequently
Always
8. Do you have easy access to the medical specialist you need?
Never
Rarely
Occasionally
Frequently
Always
9. Do you think that the treatment provided by the centre is affordable?
Strongly disagree
Disagree
Neutral
Agree
Strongly agree

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A SURVEY ON HEALTHCARE SERVICE RESPONSE
10. How much you are satisfied with the treatment provided by the health centre? Please give
your feedback.
Very much disappointed
Disappointed
Neutral
Satisfied
Very much satisfied
Feedback:_______________________________________________________________