Report: Fair Treatment in Public Services and Discrimination

This report delves into the critical importance of fair treatment within public services, highlighting the detrimental effects of discrimination based on various factors such as race, gender, and sexual orientation. It examines specific case studies, including the Stephen Lawrence case and instances of discrimination within police forces, to illustrate the prevalence and impact of both direct and indirect discrimination. The report also addresses institutional racism, the Equality Act's protected characteristics, and the significance of diversity within public services. It concludes by emphasizing the need for adherence to human rights principles to ensure equitable treatment for all employees and service users. The report draws on various sources to support its findings and provide a comprehensive overview of the topic, offering valuable insights into the complexities of fair treatment in public settings.

Fair treatment in Public
services
TASK 1

Topics to be discussed
 Case studies related to discrimination
 Police and their cases of discrimination
 Institutional racism
 Immigration diversity in the service

Introduction
 Fair treatment in public services is vital to society
 Practice of no equality among people
 Studying case studies for discrimination and its
effects.
 Organizational policies to support effective
treatment

Discrimination
 An just and prejudicial treatment
 Individual treated on various discrinimation basis
 Direct discrimination is when prospective employee is
treated less favourably
 Indirect discrimination when people are at disadvantage
by the employer.

Case studies on Discrimination
Stephen and Lawrence case
 It has been witnessed in public services that female
candidate is denied from job even though she has the
requisite qualification.
 Murder of Stephen Lawrence is an example of Direct
Discrimination where a racially motivated attack was
carried out on him and justice took almost 20 years in spite
of available evidences

Case studies on Discrimination (Cont..)
Case of Black police officer who fought against race
dicrimination
The promotion was hampered on the basis of his black
colour.
When the PC raised concerns with his superiors they
were not taken seriously and his complaints were brushed
off as trivial.
tribunal ruled that the Zimbabwe-born officer was
unlawfully discriminated against on grounds of race.

Police and cases of discrimination
Case of black police officer discriminated against
Metropolitan police
Metropolitan Police discriminated against a black female
officer because of her race and sex.
Judgment issued by the panel which heard the case found
that the Met “directly discriminated” against Ms Howard
“on the grounds of sex and race” .
It concluded that her superior Acting Inspector Dave
Kelly subjected her to “a course of conduct which was
detrimental to her.

Police and cases of discrimination
(Cont..)
Police Community Discrimination Case
Paul (Police Community Support officer) has witnessed
another team for about four months.
Colleagues felt his behaviour as unacceptable and
offensive. He used to crack racist jokes.

Institutional discrmination
 Lawrence case was an example of institutional
discrimination
 No arrests were made until over two weeks after the
killing.
 Luke Knight were charged with murder but the charges
were dropped citing insufficient evidence.
 After that subsequent charges were dropped by stating the
reason being no satisfactory evidence available.
 It took 20 years to convict the two of the perpetrators.

Statistics from Lawrence case on
discrimination
 Number of black people in leading roles in Cameron's
Britain has been reduced.
 It is still only halfway where 28 or 4% of the 650 total
number of MPs at a time when Britain's minority ethnic
groups make up 9% of the population.
 Progress has undoubtedly been made since 1993 when
the proportion of minority ethnic officers was stuck at
only 2%.
 That is a total of only 6,664 officers out of 134,101
officers across England and Wales and some officers
still complain about specialist squads where black or
Asian people are said not to fit.

Diversity in service
Gay
In context of public services, the individuals have faced
discrimination in terms of:
 Unfair staff conduct
 Miscommunication of information
 Lack of evaluation on basis of skills
 Not being promoted
It has been found that gay and transgender employees have
faced discrimination in public services as compared to
other groups.

Diversity in service
(Cont..)
Female
It has been witnessed in public services that female
candidate is denied from job
It is irrespective of her requisite qualification.
For an example; Murder of Stephen Lawrence is an
example of female Discrimination.

Protected Characteristics of equality act
Age - refers to a person belonging to a
particular age
Disability – unable to carry out normal day-to-
day activities due to physical/mental
impairment
Gender reassignment –transition from from
one gender to another.

Marriage and civil partnership also includes
same-sex couple marriage.
Pregnancy and maternity - Pregnancy is
expecting a baby. Maternity is period after
the birth, and is entitled to maternity leave.
Race - group of people defined by race, colour
and nationality Religion and belief
Sex – male/female
Sexual orientation -attraction towards
own/opposite sex

Conclusion
 In a nutshell, fair treatments at the workplace or at any
public care service centres plays very dominant role.
 Making discriminations with employees and service
users on grounds of age, caste, creed and colour does
not support organization's growth.
 Following practices guided by human right act will
provide benefit to the company to avail fair treatment
within the public service.

Bibliography
 http://www.theguardian.com/law/2015/sep/22/woman-awarded-
184000-in-uks-first-caste-discrimination-case
 http://www.invo.org.uk/wp-content/uploads/2012/10/
INVOLVEDiversityandInclusionOct2012.pdf
 https://www.gov.uk/discrimination-your-rights/what-you-can-do
 http://www.independent.co.uk/news/uk/crime/black-police-officer-
wins-her-discrimination-case-against-metropolitan-police-
9577648.html
 http://www.theguardian.com/uk/2013/apr/22/stephen-lawrence-
murder-changed-legal-landscape

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