Mental Health and Wellbeing of Public Services Workers: Report

This report delves into the crucial aspects of mental health and wellbeing, particularly within the context of public services, with a specific focus on emergency service workers. It begins by establishing the interconnectedness of mental and physical health, emphasizing their reciprocal influence. The report then assesses social and psychological factors that impact the mental wellbeing of emergency service employees, considering societal perceptions and psychological stressors. It reviews the significance of early childhood experiences on mental health and introduces the PERMA model of wellbeing. The report further explores early warning signs of mental stress, and the support structures offered by public service organizations. It identifies interventions to promote healthy stress coping mechanisms, while also examining strategies for building resilience. The role of supervision in supporting the wellbeing of public service workers is discussed, and a personal plan for enhancing mental health awareness and wellbeing is proposed. Overall, the report offers a comprehensive analysis of mental health challenges and provides actionable strategies for promoting wellbeing among public service workers.

Mental Health and
well-being

Contents
INTRODUCTION...........................................................................................................................3
SECTION 1: ..................................................................................................................................3
key relationship between mental and physical health............................................................3
Assess a range of social and psychological factors that impact on mental health and well-
being of an Covid 19 emergency services employee.............................................................5
Review the significance of early experiences in childhood for mental health......................5
PERMA model of well-being ..............................................................................................6
SECTION 2.....................................................................................................................................7
Explore the early warning signs of mental stress in individuals and the support structure
provided by public services organisations..............................................................................7
Identify interventions that can be used to promote healthy methods to cope with stress.....8
SECTION 3: ...................................................................................................................................9
Review strategies that can be used to build resilience in individuals.....................................9
Describe the role of supervision in supporting the wellbeing of public services workers....9
Produce a personal plan to enhance own mental health awareness and wellbeing as a public
services worker.....................................................................................................................10
CONCLUSION ............................................................................................................................11
REFERENCES .............................................................................................................................12

INTRODUCTION
As health is defined as the state of physical, mentally, socially well being. So the mental
health Is Psychological, emotional State of well being. And in another hand, physical health is
the condition of Body to function well in the prospect of Biological and physical activities. Both
the physical and mental health are interrelated in the prospect of Biological (physiological
system) activities of the body as our psychological Activities or reaction Is depending on the
hormonal secretion from the organs of our body (Hiscock, H. 2018). Emotional behavior also
depends on physiology system of the body, Because the person can react to the different
situation by the help of hormones decreased by body organs. Here in this report, we are going to
concern the physical and mental health of Covide 19 emergency service workers who take life
into the risks for solving the emergency problems. This report involves the consideration of
different prospects of mental and physical health about emergency services workers. Such as the
key relationship between the mental and physical health, range of social and psychological
factors that impact on mental health and wellbeing importance of childhood awareness about
mental health, early Warning of mental stress, intervention and strategies to improve mental
stress disorders.
SECTION 1:
key relationship between mental and physical health
Physical and mental health are vice-versa for each other. They effect each other in the
state of we’ll functioning. As it already considered in the above introduction. Mental health is
the ability of individual to react and manage the different situation of live, through which a
person can act, feel, observe (Shavitt, S., Cho, Y.I. 2016) . It is the state of mind where the
person can, think and work mentally to be happy in their life, it can be also known as the
problem solving capability of individual, way of feeling etc. While the physical health is the
ability of body to perform different activities of daily life, such as eating, workout, office work,
hygiene maintenance etc. So both the mental and physical health are interrelated by physiology
system. Along with this both terms of health are interrelated to perform action, to do activity’s,
for example our mental health help to plan the strategy to get successful in life and to perform

those strategies it need to take help of physical health. More relationship of physical and mental
health is explaining below.
Factors Mental health Physical health
Physiology It’s a physiological system,
such as the organ system
which sicrate the hormone.
which aid to the correct
mental reaction. Who are the
important for the
accomplishments of mental
decision, physical activities
(Ohrnberger, J. 2017).
As Physical health is the
state of healthy body so
if our body hygiene is
maintained and all the
nenutrients having with
diet. it's finally result in
the Healthy
physiological System. so
if the physiological
system work perfectly it
will secret the right
amount of hormones for
the different mental
activities. once the
mental dcision is taken
by the individual it aid to
act for physical
activities.
Health
Disorders
In the prospect of health
disorder mental and physical
health are voice versa for
each other. physical inactivity
Leads towards mental
disorder for example If the
individual Can’t work proper
physically, then it causes a
workload and mental stress.
If the individual is
suffering from metal
disorder then leads
towards the cronice
physical Disease such as
hypertension cause,
higher blood pressure,
which finally results in
the disability of fast
running.
Physical
activities
Mental state take the decision
in the mind.
Physical body follow
those decision to perform
the activity.
Emotional
activities
When a person face the
mental stress and some
problems which hurts the
more then it comes in form of
ters (Rubenstein, L. 2018).
If the individual Cry and
feel helpless then he
needs the physical
support, Sometimes the
single hug of family
members remove the
some emotional
problems.

Assess a range of social and psychological factors that impact on mental health and well-
being of an Covid 19 emergency services employee.
Now at the present time due to the pandemic situation of corona virus everyone is facing
financial problem, fear of infection, fear of death and so on (Martínez-López, J.Á. 2020). But the
worst situation of covide 19 is for emergency service workers who are facing the social and
psychological factors which causes the mental health illness.
Social factors: Society is the community of people where we live, and every society
posses their own sets of norm and culture. society is the part of live because we enjoy our live in
between them. But for the Covide 19 emergency service worker society shows their own sets of
perception. some encourage them, some discriminate them from society, some shows the Threat
perception for health care workers and all this thing causes the mantel illness of emergency
service workers.
Psychological factors: Own thinking and fear perception of health care workers impact
their mental health. As no one is aware about the corona and it is very new for everyone but its
effects such as death is the factor which creates the psychological perception for it. This is true
that in some cases it causes death and in some cases patient get cure, it is very normal to feel
stressful for that situation because we are human and this is the life threatening disease.
Meantal Health Social factors Psycological factors
all these factor
causes the depration,
anxiety, insomnia,
frustation anger and
so on.
social inequality, threat
perception of society.
Fear of infection, fear of
patient health, fear of family
health, fear of death
Review the significance of early experiences in childhood for mental health.
Mental health awareness is about, telling everyone its importance, then introducing them
with the types of mental health illness, then providing them the knowledge of precautions and
the treatment for mental health illness (Ornell, F., Schuch, J.B. 2020). It is important to provide
early childhood awareness about the mental health, so that can can get open up to talk about it
without wear. It involves the children’s awareness about, domestic violence, social violence,
educational stress, work stress, harassment and how to deal with it, how to shear it.
Significance of early mental health awareness

To promote positive youth development: Mental health awareness make the children’s
strong and help them to grow with the effective mental health management skills so that they can
manage them self along with the others in the society. Children’s get aware about that what is
right and what is wrong so that they can live the valuable life by helping other and by ignoring
the bad thing in life.
Sharing of the mental stress: Early childhood mental health awareness help the
individual to disclose their problem without any fear so that, doctor, organization and family can
help them out from that stressful problem.
Aid to take the right treatment: Mental health make the individual aware about all the
metal health precautions and treatment and in the case of mental stress a person can use it
(Maciaszek, J., Ciulkowicz, M. 2020).
PERMA model of well-being
This model is involving the five elements of well-being and happiness and that is positive
emotion, engagement, relationship, meaning,accomplishment. This model is develop by the
American psychologist Martin seligman. After the development of this model objective was to
identify the elements of healthy and happy life. So with this model psychologist believe that
these are the five important element which have to be mange in order to well-being and healthy
life satisfaction. Elements of the model in context to its effect on the management of public and
social worker is given below.
Positive emotion- According to this model positive thinking is something, or the first
important element which can aid to manage the happy and healthy life. So people should try to
support each other for having the positive emotion rather then the negative. In context to the case
of emergency care workers, this element has to be manage in their life by themselves and their
authority's motivation.
Engagement- Second element of the these well-being model is engagement of the people
to positive things, which can make them happy. Such as in the case of emergency care workers
they have to be engage with some enjoyment and positive activities after their work. So this can
help in the removal of stress and make them feel good.
Relationship- This is the third factor of the well-being, that is the positive relationship
satisfaction. This helps the workers to be happy with their family and remove their work stress

by spending the quality time with them. So they have to be supported by the organisation to have
time for their family.
Meaning- This is the fourth element of the well-being model, and that is about meaning
of the life and their role in the others life. People should be encourage to be happy and value
their life. By helping them to understand their role in as a living person and as a emergency care
worker. People should know about their importance as a person, so that they can be happy with
positive objective of life.
Accomplishment- This is the last element of the happiness, according to which people
should know about their accomplishment and they should be encourage for their works. Through
this people get motivated and happy for their life. So in the case of emergency care worker they
can encourage them and remove their stress by understanding the result of their work role
accomplishment. Such as in the case of COVID 19 emergency care worker, they should motivate
themselves and feel happy for saving the life of others.
SECTION 2
Explore the early warning signs of mental stress in individuals and the support structure
provided by public services organisations.
Early signs and symptoms of mental illness
Rapid heart rate: If the person heart beat is continuously getting increased then this can be a
symptom of mental illness along with some other Sirius disease (Serafini, G. 2020).
 Muscles tensions: This can be also a sign of mental stress, because when our brane faces
the psychological stress then our organ system secrete muscles contraction hormones. So
that’s how its leads the muscles tension.
 Headaches this is the most common symptoms of stress, it’s a sign of anxiety.
 Tremors: shaking of our body parts, kind of vibration in the body is the symptom of
mental stress
 Feeling fear: If the person feel fear of everything at every time then this can be early
symptoms of mental stress.
 Anger and frustration: This sign is very common for every one because if the person
faces the mental stress then this stress comes out in the form of anger and frustration and

if the individual is showing higher frustration then it can be a sign of serious mental
stress.
 Confused: Once the person started facing the metal stress and they can’t manage it, then
the mind of individual can’t take the right decision and get confused (Sheehan, M.C. and
Fox, M.A., 2020). this can also be a sign of mental stress. lose of scene, if person start
taking the nonsense decision and talk abnormal, then this can also be a sign of stress.
irritating behaver, once the person stared getting irritate for their responsibility and not
behave good with others so this can also be sign of mental stress.
Public service organization support structure for health care emergency workers of
covide 19
 Communicate effectively: Support structure of health organization involves the
multiple supporting strategy and the effective communication is one of them, health
care organization understand the problems and queries of employees by effective
talking so that they can further provide the help (McClellan, C. 2017).
 Information support: This is the most important support which is needed by the
emergency service worker, as corona is new for every one so they are not aware
about it and they need the information related to the problem management
techniques so that they can work effectively, by solving all the emergency
problems.
 Encourage them to express their feeling: Organization give them a chance to
share their feeling and encourage them to share their problem bout any fear.
 Psychological fair stage: Health organization provide the one call, psychologist
staff and other information facilities on call, so that ESW can share their problem
and get motivated by support staff (Boysen, G.A., Wells, A.M. 2016).
Identify interventions that can be used to promote healthy methods to cope with stress.
For emergency service workers of corona virus intervention which help them to get cope
up from that stress are explain below.
Psychological support: Give facility them a psychiatrist support at hospital, and if they
possess any symptom, them provide them treatment.
Regular monitoring of staff member wellbeing: Regular analysis of employees’
psychological condition. should be done in order to support them.

Psychological care principle and first aid training: The appropriate training of the
psychological first aid should be given to every member of staff (Murthy, R.S., 2020). So that
they can help each other to cope up from stress.
SECTION 3:
Review strategies that can be used to build resilience in individuals.
Strategy’s which can be help to get recover from the mental stress of corona virus are
explain below.
Avoids media and news related to stress full things: This is one of the best strategy in
order to prevent the mental stress of corona (Pahayahay, A. and Khalili-Mahani, N., 2020).
Because news can be a rumours which can just work as stress causing factors, so avoid watching
news and other stress full story’s.
Do not share your work details: Don’t share your duty with the others, because they
will start you treating on the basis of your work and then it works as stressful factor. so for
getting recover from stress don’t shear anything. Religious Coping: this thing helps to get
recover from stress because trust towards the good help to reduce the stress. Feel it as same as
the regular emergency problem- most of the research articles collected the information of health
care workers that how the cop up from this stress, and they said that feeling this as other
emergency problem help them to get overcome from the stress of health danger (Man, M.A.,
Toma, C. 2020).
Describe the role of supervision in supporting the wellbeing of public services workers.
The role of health care organization supervision to support the wellbeing of their
employees are as follow.
 provide Emotional support: It’s a responsibility of organization to provide the
emotional support to their workers, by talking with them, shearing their problems,
motivating them for work (Chodkiewicz, J. 2020). If supervision give them that support
it makes the workers feel batter.
 Provide the instrumental support: Providing the all required instruments at time in
appropriate quantity is the role of supervision, so that heath care worker accomplish all
the test and treatment effectively (Wallace, C.L. 2020).

 Make the influencing Work-family management system: It’s a responsibility of
organization supervision to make effective shifts for every team. by taking care of their
family so that they can spend their time with family and make their mood light.
Produce a personal plan to enhance own mental health awareness and wellbeing as a
public services worker.
Personal Care to enhance the own mental health.
Important elements to be
mange
At hospital At home
Hygiene As a health care worker you
are highly at risk so you have
to manage you proper
hygiene in order to avoid the
infection for yourself and for
others too. do proper
sensitization so that it aid to
reduce stress of infection.
Before entering to the home
take your clothes out, take
bath and then enter to the
home (Lambley, S., 2019).
Work out In the hospital we can do
some meditation and some
pranayama. because it helps
to maintain the heart beat and
reduces the stress.
Meditation, yoga is the key
physical activities which help
us to reduce our mental stress,
take deep breathing do yoga
for healthy and stress free life.
Healthy food Healthy food is the basic need
for healthy live. It aids
maintain physical and mental
health. proper sensitization
then takes the proper diet at
work place timely, to reduces
the weakness and to provide
the internal strength to our
mind and whole body.
At home after proper
sanitization take every
nutritious meal, by seating
with the family.
Positive thinking Think positive to reduce the
stress, by imagining the
happiest think that we want in
our life just imagine good.
Think positive sit with your
family tall about the, positive
story’s and spend a quality
time.
Some mood lightning
activity
Do some mind freshening
activities, such as play some
mobile game, and do gossips
with the colleagues to reduces
the tension of corona.
Watch movies with your
family, play some indoor
game, in order to avoid that
worst situational stress.

Grab a emotional
support
Share your problem and point
of view to your colleagues’
seniors, get in contact with
the organization
psychological first stage
support.
Share the problems of each
other and encourage each
other at the family.
Take a break Take some break from work
and spend your time with
family (Sewell, K.M., 2018).
Give your time to your
family, so that they can shear
their problems.
Give rest to yor body
and mind
Take rest break at work place Take a proper sleep.
CONCLUSION
From the above study it has been concluded that mantel and physical health are
interrelated to each other, so it is important to manage both by managing the right lifestyle. such
as healthy food, avoid bad habits, regular exercise and so on in order to maintain mantel and
physical health. Due to the pandemic covide 19 every one is surfing from mental health. Mostly
emergency service workers are facing social and psychological factors, such as fear of self-
safety and family safety, social inequality, threat perception of society, which causes the mental
stress. So it’s a responsibility of health organization to provide the effective support (emotional
and informational support) to their emergency service workers. It has been also analysed that the
early childhood metal health awareness work as strength for ESW, they have to make their own
mental health management plan, by including enjoyable activity, healthy food, complete sleep.
Effective self-health care plan aid to recover from metal stress.

REFERENCES
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