Public View of Nurses in Singapore: A 2017 Healthcare Report Analysis
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This report investigates the public's perception of nurses in Singapore in 2017, exploring their crucial role in the healthcare system. It provides a historical context of nursing, tracing its evolution and the impact of modern advancements and training. The study examines the significance of nurses in meeting patients' emotional, cognitive, physical, and social needs, along with their role in patient education and health management. The research objectives include determining nurses' culture in handling patients, exploring industry trends, identifying public perceptions, and presenting the impact of these views on healthcare. The methodology involves qualitative research with data collection through focus group discussions and individual interviews, followed by content analysis. The report also addresses ethical considerations, the timeframe for the research, and the resources required. Ultimately, the report aims to compare the public's view of nurses in Singapore with those in other countries and provide insights to improve the nursing profession.

Running head: WHAT IS THE PUBLIC VIEW OF NURSES IN 2017/ SINGAPORE 1
What Is The Public View Of Nurses In 2017/ Singapore
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What Is The Public View Of Nurses In 2017/ Singapore
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WHAT IS THE PUBLIC VIEW OF NURSES IN 2017/ SINGAPORE 2
What Is The Public View Of Nurses In 2017/ Singapore
Introduction
The nurse plays a very crucial role in the medical field since time immemorial and till
date they are still the pillar in the medical field. Initially, they were called the caregivers as they
used to provide the necessary help to their patients and to those who needed their help.
Traditionally, nurses, who were then regarded as matrons and midwifes, were regarded to be
taking care of the patients by giving them the medication and aid they needed (Rossiter & Foong,
1999). Due to the changing times and the growing number of population in many parts of the
world, the nursing field has undergone through a tremendous change in order to cater for their
growing demand (Bidewell & Rossiter, 1998). However, due to the modern scientific
advancements in the medical field, the nursing field has been able to change drastically with the
modern techninicas of handling the patients and different illness. The modern Scientific
advancement have seen the nursing field to be a very important profession by coming up with
training facilities among them being the schools or institutions to train and equip them with the
necessary knowledge and skills (Ten &Yvonne, 2017).
Consequently, the nurses plays a very important role in hospitals because they help the
patients to meet their needs among them being the emotional, cognitive, physical, and spiritual
and the social needs. In addition the nursing care helps in educating and coaching the patients on
how to take care and manage their own health through their healthcare team (AHRQ, 2001).
Nurses should relate well with the patients in a human way, with lots of care and also gently
when administering their services to them and also when handling them. Patients at times may
not be understanding them but it's their role and duty to ensure that they understand and
cooperate well to make the work easier thus saving time and resources to attend other patients.
The Background of the Study
What Is The Public View Of Nurses In 2017/ Singapore
Introduction
The nurse plays a very crucial role in the medical field since time immemorial and till
date they are still the pillar in the medical field. Initially, they were called the caregivers as they
used to provide the necessary help to their patients and to those who needed their help.
Traditionally, nurses, who were then regarded as matrons and midwifes, were regarded to be
taking care of the patients by giving them the medication and aid they needed (Rossiter & Foong,
1999). Due to the changing times and the growing number of population in many parts of the
world, the nursing field has undergone through a tremendous change in order to cater for their
growing demand (Bidewell & Rossiter, 1998). However, due to the modern scientific
advancements in the medical field, the nursing field has been able to change drastically with the
modern techninicas of handling the patients and different illness. The modern Scientific
advancement have seen the nursing field to be a very important profession by coming up with
training facilities among them being the schools or institutions to train and equip them with the
necessary knowledge and skills (Ten &Yvonne, 2017).
Consequently, the nurses plays a very important role in hospitals because they help the
patients to meet their needs among them being the emotional, cognitive, physical, and spiritual
and the social needs. In addition the nursing care helps in educating and coaching the patients on
how to take care and manage their own health through their healthcare team (AHRQ, 2001).
Nurses should relate well with the patients in a human way, with lots of care and also gently
when administering their services to them and also when handling them. Patients at times may
not be understanding them but it's their role and duty to ensure that they understand and
cooperate well to make the work easier thus saving time and resources to attend other patients.
The Background of the Study

WHAT IS THE PUBLIC VIEW OF NURSES IN 2017/ SINGAPORE 3
Following the recent developments and improvements in the nursing field, the research
was conducted with the aim studying and learning on the new nursing methods that were
introduced in the field. It's also due to the view of the public with regard to the nurses, the roles
they play, they significance roles, the public views about them, and also the authority they have
in regard to the healthcare system.Thruough the investigation, it will give an insight view about
the nurses and their roles in their field. Due to the increased demand of the nurses in the dynamic
health sector, the research will also focus on the issues of the public view and attitude to the
nurses, and their response to various circumstances if either wanted their help in one way or
another. It will also depict the picture portrays to the public in their line of duties and
performance (Waters, 2004).
The research will also give views on the expansion of authority and the factors affecting
the public in relation to the nurses, the services they provide with respect to the services offered
to people in other countries and bring out a comparison. From which the outcome will give the
report on which areas to work on and the areas to add more effort, among other things to
compare with other countries in the nursing aspect. Consequently, the literature reviews indicates
that the public’s attitudes towards the nurses or the nursing field depends upon the knowledge
level and the of power of the economy the nurses receive (Ten et al., 2016). In order to improve
the image of the nurses and their profession, its crucial if to undertake higher education and
provided with economic power and also the autonomy to manage the nursing services.
Research Objectives
Following the recent developments and improvements in the nursing field, the research
was conducted with the aim studying and learning on the new nursing methods that were
introduced in the field. It's also due to the view of the public with regard to the nurses, the roles
they play, they significance roles, the public views about them, and also the authority they have
in regard to the healthcare system.Thruough the investigation, it will give an insight view about
the nurses and their roles in their field. Due to the increased demand of the nurses in the dynamic
health sector, the research will also focus on the issues of the public view and attitude to the
nurses, and their response to various circumstances if either wanted their help in one way or
another. It will also depict the picture portrays to the public in their line of duties and
performance (Waters, 2004).
The research will also give views on the expansion of authority and the factors affecting
the public in relation to the nurses, the services they provide with respect to the services offered
to people in other countries and bring out a comparison. From which the outcome will give the
report on which areas to work on and the areas to add more effort, among other things to
compare with other countries in the nursing aspect. Consequently, the literature reviews indicates
that the public’s attitudes towards the nurses or the nursing field depends upon the knowledge
level and the of power of the economy the nurses receive (Ten et al., 2016). In order to improve
the image of the nurses and their profession, its crucial if to undertake higher education and
provided with economic power and also the autonomy to manage the nursing services.
Research Objectives

WHAT IS THE PUBLIC VIEW OF NURSES IN 2017/ SINGAPORE 4
As a team, we will be determining the culture of nurses in handling patients, approach to
different scenarios and service delivery to their clients or patients.
Explore the trends in the nursing industry and try to see the milestone journey it has
covered.
Identity the Public's perception or view of the nurses within Singapore and how it varies
with other countries
Present the impact of the public view of the nurses in the context of healthcare practice
Significance of the Study.
The research will be done with the aim of studying the public views about the nurses and
how they relate with each in one way or the other, comparing them and their performance with
other countries in the same line of profession, the public attitude about the nurses over time in
Singapore.However,despite the retention and the recruitment of the nurses, there seemed to be
the problem of retrenchment and cutting on a daily basis. Publicly, many nurses tend to face
oppositions from people who don’t like their attendance due to differences in religions, genders
or to a larger extent the age of the nurses (Waters, 2004). Some will even face rejection from the
politicians they don’t belong to the same political class thus demotivating them. The study will
also be used to measure the level of competence in the nurses during their service delivery to the
patients (Valizadeh et al., 2014). Additionally, the study will be significant in understanding if
there exists any coordination from the community around the healthcare center in case of an
emergency,investigatinng the factors influencing the choice of selecting the nurses as their
immediate healthcare provider or caregiver, among others (Ipek Coban & Kasikci, 2011).
As a team, we will be determining the culture of nurses in handling patients, approach to
different scenarios and service delivery to their clients or patients.
Explore the trends in the nursing industry and try to see the milestone journey it has
covered.
Identity the Public's perception or view of the nurses within Singapore and how it varies
with other countries
Present the impact of the public view of the nurses in the context of healthcare practice
Significance of the Study.
The research will be done with the aim of studying the public views about the nurses and
how they relate with each in one way or the other, comparing them and their performance with
other countries in the same line of profession, the public attitude about the nurses over time in
Singapore.However,despite the retention and the recruitment of the nurses, there seemed to be
the problem of retrenchment and cutting on a daily basis. Publicly, many nurses tend to face
oppositions from people who don’t like their attendance due to differences in religions, genders
or to a larger extent the age of the nurses (Waters, 2004). Some will even face rejection from the
politicians they don’t belong to the same political class thus demotivating them. The study will
also be used to measure the level of competence in the nurses during their service delivery to the
patients (Valizadeh et al., 2014). Additionally, the study will be significant in understanding if
there exists any coordination from the community around the healthcare center in case of an
emergency,investigatinng the factors influencing the choice of selecting the nurses as their
immediate healthcare provider or caregiver, among others (Ipek Coban & Kasikci, 2011).
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WHAT IS THE PUBLIC VIEW OF NURSES IN 2017/ SINGAPORE 5
Research Design
The research design refers to the strategy that will be chosen to integrate different
components of the study in a harmonized and logical way to ensure that the will effectively
present or address the research problem; it will constitute the blueprint for collecting, measuring
and analyzing the data. The team will be divided into groups of 4 so that they may collect
sufficient data and they will be distributed at different place in the compound of the hospital, in
the premise itself, at the entrance and some will be in the neighborhood bordering the hospital.
The teams will use different methods to collect data like preparing questionnaires, recoding the
views or data among other methods that seems to be appropriate to the team. The research will
adopt qualitative methods which incorporates different approaches that guide the data collection
stage (Bryman, 2006).
Collection of data refers to the gathering or putting together of the ideas, facts and
samples on targeted variables in an established systematic fashion, recorded from the ground or
field. There are several ways of collecting data among them being conducting of interviews,
collecting samples, filling of the questionnaire among others:
Participants.
During the process of collecting the data, the team will have a chance to have interview at
least 100 individuals who will be within one of the general hospitals in the country and the
visitors on that day so that the research team will have a lot of views and data that will be
resourceful to them among them being the nurses as they will play a very important part in our
research.
Data Collection
Research Design
The research design refers to the strategy that will be chosen to integrate different
components of the study in a harmonized and logical way to ensure that the will effectively
present or address the research problem; it will constitute the blueprint for collecting, measuring
and analyzing the data. The team will be divided into groups of 4 so that they may collect
sufficient data and they will be distributed at different place in the compound of the hospital, in
the premise itself, at the entrance and some will be in the neighborhood bordering the hospital.
The teams will use different methods to collect data like preparing questionnaires, recoding the
views or data among other methods that seems to be appropriate to the team. The research will
adopt qualitative methods which incorporates different approaches that guide the data collection
stage (Bryman, 2006).
Collection of data refers to the gathering or putting together of the ideas, facts and
samples on targeted variables in an established systematic fashion, recorded from the ground or
field. There are several ways of collecting data among them being conducting of interviews,
collecting samples, filling of the questionnaire among others:
Participants.
During the process of collecting the data, the team will have a chance to have interview at
least 100 individuals who will be within one of the general hospitals in the country and the
visitors on that day so that the research team will have a lot of views and data that will be
resourceful to them among them being the nurses as they will play a very important part in our
research.
Data Collection

WHAT IS THE PUBLIC VIEW OF NURSES IN 2017/ SINGAPORE 6
Group or focus discussions-this is an interactive session or discussion comprising a
group of 6 to 8 members pre-selected and led by a trained moderator and focuses on
specific set issues, i.e. the nurses perception in a local hospital, whose aims to collect a
wide range of views within a period of 45-60 minutes, creating an environment where
each participant feels comfortable while expressing views. The method highlights on its
key characteristic, i.e. focus on specific issues using an interactive discussion between the
nurses and the group member(s).The participants in the group can raise an issue like the
effects of delaying the delivery of healthcare facilities like the medications, where upon
other members can may challenge it and it may lead to justification of the issue. It’s a
good method as it can be used as social mirror (Bryman, 2006).
Individual interviews.
In this method, the interview will conducted by interviewing one individual from the
hospital so that to have their say, as an individual, unlike the group using the face-to-face method
where the information will be collected in details, clarifications made, and also different methods
will be used to collect data among them being the face-to-face videotape using the smartphones,
voice recording, skyping among others. The place chosen should be clean, quiet and free from
distractors like noise, people interference so as to facilitate effective interviewing process,
recording the correct information so that it will used during analyzing it.During the interview
process, if the same information will be repeated twice or many times, then it will be discarded
in order to avoid repeating the same point or issue while analyzing the data (Nigel & Christine,
2010).
Data Analysis
Group or focus discussions-this is an interactive session or discussion comprising a
group of 6 to 8 members pre-selected and led by a trained moderator and focuses on
specific set issues, i.e. the nurses perception in a local hospital, whose aims to collect a
wide range of views within a period of 45-60 minutes, creating an environment where
each participant feels comfortable while expressing views. The method highlights on its
key characteristic, i.e. focus on specific issues using an interactive discussion between the
nurses and the group member(s).The participants in the group can raise an issue like the
effects of delaying the delivery of healthcare facilities like the medications, where upon
other members can may challenge it and it may lead to justification of the issue. It’s a
good method as it can be used as social mirror (Bryman, 2006).
Individual interviews.
In this method, the interview will conducted by interviewing one individual from the
hospital so that to have their say, as an individual, unlike the group using the face-to-face method
where the information will be collected in details, clarifications made, and also different methods
will be used to collect data among them being the face-to-face videotape using the smartphones,
voice recording, skyping among others. The place chosen should be clean, quiet and free from
distractors like noise, people interference so as to facilitate effective interviewing process,
recording the correct information so that it will used during analyzing it.During the interview
process, if the same information will be repeated twice or many times, then it will be discarded
in order to avoid repeating the same point or issue while analyzing the data (Nigel & Christine,
2010).
Data Analysis

WHAT IS THE PUBLIC VIEW OF NURSES IN 2017/ SINGAPORE 7
After the whole process of interview is over and the required information is gathered, it
will be combined, analyzed and the required data to will be prepared.Anlysis involves putting
together the points, facts, issues and actions which will give the data required. Content analysis
will be adopted in this study and involve careful scrutinization of the points, in the order of
priority and weight so that the data given out will be presented to give the required information
from the whole process to be used for decision making.
Ethical Implications
The data, facts, the recorded voices, video clips and questionnaires filled are not to be
used or exposed to the public or to those who are not responsible for them. Its therefore ethical to
ensure that the management who wanted the research done to ensure that all the evidence and
facts are stored where unauthorized persons cant access them. Moreover,its ethical to ensure that
all the participants are assured of their security because at one time during the process of
collecting data, they might have given out secrets about a private or government institution.
Time frame.
The time frame for the research will be one month so that the research team can compete
the task at their convenient time. The time will be distributed as follows per week:
Week One-It will involve establishing the case study topic so that all the requirements to
conduct the study are ready, the place of conducting the research and the acquisition of
the permission from the management of the place to be visited.
Week Two-It will involve the beginning of the research, collecting all the necessary data
from the targeted group, i.e. the nurses and the involvement of the public. It will be the
time to wind up the research and returning to the management.
After the whole process of interview is over and the required information is gathered, it
will be combined, analyzed and the required data to will be prepared.Anlysis involves putting
together the points, facts, issues and actions which will give the data required. Content analysis
will be adopted in this study and involve careful scrutinization of the points, in the order of
priority and weight so that the data given out will be presented to give the required information
from the whole process to be used for decision making.
Ethical Implications
The data, facts, the recorded voices, video clips and questionnaires filled are not to be
used or exposed to the public or to those who are not responsible for them. Its therefore ethical to
ensure that the management who wanted the research done to ensure that all the evidence and
facts are stored where unauthorized persons cant access them. Moreover,its ethical to ensure that
all the participants are assured of their security because at one time during the process of
collecting data, they might have given out secrets about a private or government institution.
Time frame.
The time frame for the research will be one month so that the research team can compete
the task at their convenient time. The time will be distributed as follows per week:
Week One-It will involve establishing the case study topic so that all the requirements to
conduct the study are ready, the place of conducting the research and the acquisition of
the permission from the management of the place to be visited.
Week Two-It will involve the beginning of the research, collecting all the necessary data
from the targeted group, i.e. the nurses and the involvement of the public. It will be the
time to wind up the research and returning to the management.
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WHAT IS THE PUBLIC VIEW OF NURSES IN 2017/ SINGAPORE 8
Week Three-It will involve the combining of all the data, facts and evidence through
careful and thorough analysis so that the required information is put together as required
by the management.
Week Four-It will involve the presentation of the results or outcome from the just
concluded research. The presented information will be used in drawing up a conclusion
so that decision making will follow.
Resources.
These refers to the things that will be required in order to facilitate the completion of the
research process. These resources will be provided by the management or the one responsible for
the research. They include:pens,notebooks,smartphones for video recording, voice recorders,
cameras incase pictures are required, finances to cater for
travelling,accommodation,refreshments,and guider in case the research team is not familiar with
the research area.
Week Three-It will involve the combining of all the data, facts and evidence through
careful and thorough analysis so that the required information is put together as required
by the management.
Week Four-It will involve the presentation of the results or outcome from the just
concluded research. The presented information will be used in drawing up a conclusion
so that decision making will follow.
Resources.
These refers to the things that will be required in order to facilitate the completion of the
research process. These resources will be provided by the management or the one responsible for
the research. They include:pens,notebooks,smartphones for video recording, voice recorders,
cameras incase pictures are required, finances to cater for
travelling,accommodation,refreshments,and guider in case the research team is not familiar with
the research area.

WHAT IS THE PUBLIC VIEW OF NURSES IN 2017/ SINGAPORE 9
References
AHRQ(Agency for Health Care Research and Quality),2001.Quality Interagency Coordination
Task Force (QuIC),Fact Sheet, AHRQ Publication No.00-P027,Rockville,MD; Agency
for Healthcare Research and Quality, http:/www.ahrq.gov/qual/quilfact.htm (accessed
April 2, 2010).
Ben et al. (2013). Views of the Israeli public on expanding the authority of
nurses. Journal of Nursing Management, 21(2), 351-8.
Bidewell, J., Rossiter, J., (1998). Non-English speaking background high school students'
attitudes towards the nursing profession. Journal of Advanced Nursing, 27(3), 604-613.
Bryman,A.,(2006) ‘Integrating quantitative and qualitative research : How is it
done?’.Qualitative research, 6(1): 97-113.
Ipek Coban, G.& Kasikci, M. (2011). Development of the Attitude Scale for Nursing
Profession. International Journal of Nursing Practice, 17(5), 518-524.
Nigel K.& Christine H., (2010). Interviews in Qualitative Research.
File:https:/books.google.co.ke/books?isbn
Ten H.& Yvonne C., (2017). Nursing students' changing orientation and attitudes towards
nursing during education: A two year longitudinal study. Nurse Education Today, 48, 19-
24.
Rossiter, J.& Foong, A., (1999). Attitudes of Hong Kong high school students towards the
nursing profession. Nurse Education Today, 19(6), 464-71.
Ten H., et al. (2016). Predicting factors of positive orientation and attitudes towards
nursing: A quantitative cross-sectional study. Nurse Education Today,40, 111-117.
References
AHRQ(Agency for Health Care Research and Quality),2001.Quality Interagency Coordination
Task Force (QuIC),Fact Sheet, AHRQ Publication No.00-P027,Rockville,MD; Agency
for Healthcare Research and Quality, http:/www.ahrq.gov/qual/quilfact.htm (accessed
April 2, 2010).
Ben et al. (2013). Views of the Israeli public on expanding the authority of
nurses. Journal of Nursing Management, 21(2), 351-8.
Bidewell, J., Rossiter, J., (1998). Non-English speaking background high school students'
attitudes towards the nursing profession. Journal of Advanced Nursing, 27(3), 604-613.
Bryman,A.,(2006) ‘Integrating quantitative and qualitative research : How is it
done?’.Qualitative research, 6(1): 97-113.
Ipek Coban, G.& Kasikci, M. (2011). Development of the Attitude Scale for Nursing
Profession. International Journal of Nursing Practice, 17(5), 518-524.
Nigel K.& Christine H., (2010). Interviews in Qualitative Research.
File:https:/books.google.co.ke/books?isbn
Ten H.& Yvonne C., (2017). Nursing students' changing orientation and attitudes towards
nursing during education: A two year longitudinal study. Nurse Education Today, 48, 19-
24.
Rossiter, J.& Foong, A., (1999). Attitudes of Hong Kong high school students towards the
nursing profession. Nurse Education Today, 19(6), 464-71.
Ten H., et al. (2016). Predicting factors of positive orientation and attitudes towards
nursing: A quantitative cross-sectional study. Nurse Education Today,40, 111-117.

WHAT IS THE PUBLIC VIEW OF NURSES IN 2017/ SINGAPORE
10
Waters, F(2004). As others see us: The public's view of nurses is often based on outdated
stereotypes. But what do other professions make of modern nurses?(Nursing the
Future). Nursing Standard, 18(51), 14.
Waters, A. (2004). People are confused about nurses' image, poll shows. Nursing Standard
(through 2013), 18(17), 5.
Valizadeh, L. et al. (2014). The image of nursing, as perceived by Iranian male
nurses. Nursing and Health Sciences, 16(3), 307-313.
10
Waters, F(2004). As others see us: The public's view of nurses is often based on outdated
stereotypes. But what do other professions make of modern nurses?(Nursing the
Future). Nursing Standard, 18(51), 14.
Waters, A. (2004). People are confused about nurses' image, poll shows. Nursing Standard
(through 2013), 18(17), 5.
Valizadeh, L. et al. (2014). The image of nursing, as perceived by Iranian male
nurses. Nursing and Health Sciences, 16(3), 307-313.
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