This report delves into Whirlpool's purchasing and procurement strategies, examining the evolution of its supply chain management. It outlines the concept of supply chain management, its components, and the challenges Whirlpool faced, particularly after the merger with Maytag. The report highlights the drivers of change, including improvements in order processing, cost reduction initiatives, and the adoption of software. It details the benefits derived from these changes, such as increased customer satisfaction, accountability, and cost reduction. The report also discusses Whirlpool's strategy, which focuses on understanding customer needs, identifying trade partner priorities, benchmarking against competitors, and anticipating future requirements. Furthermore, it analyzes demand, capacity, scheduling, and inventory challenges, suggesting solutions like the use of artificial intelligence and time limiting to achieve the goal of delivering products within 48 hours. The report concludes with a discussion of the company's success factors and the steps taken to meet customer demands efficiently.
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