Strategic Analysis and e-Portfolio for Price Waterhouse Coopers (PwC)

This e-portfolio presents a strategic management analysis of Price Waterhouse Coopers (PwC) Australia, addressing key aspects of its operations and strategies. The analysis begins with an examination of PwC's value chain, including primary and support activities, and explores the impact of disruptive technologies like AI and the Internet of Things on its operations. The document then delves into PwC's business-level strategies, emphasizing its inclusive culture and digital advancements for collaboration and customer engagement. Furthermore, it evaluates the corporate-level strategies, such as superior operations management and digitization, and identifies areas for improvement. Finally, the e-portfolio assesses the company's performance evaluation tools, like Enterprise Performance Management, and methods used to monitor and measure its strategic success. The analysis incorporates various references and a strategy canvas map to provide a comprehensive overview of PwC's strategic approach.

Running head: STRATEGIC MANAGEMENT
Strategic Management
Name of the student
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1STRATEGIC MANAGEMENT
Week 9
Answers)
Value chain refers to set of the activities which is performed by a firm for delivering
valuable product or a service within the market. The primary activities in relation to Price
Waterhouse Coopers (PwC) Australia relates to inbound logistics, operations, outbound
logistics and the marketing. The support activities in relation to PWC Australia that provides
support to that of primary activities are that of procurement, development in technology along
with human resource management (Pwc.com.au 2019). PWC Australia makes use of supply
chain system that is block chain powered that has helped in transforming the supply chain
activities in relation to PWC Australia. Disruptive technology is indicative of new technology
that disrupts the existing technology and makes it obsolete. Disruptive technology can be
applied to hardware, software along with networks. The disruptive technology being utilised
by PWC Australia is in relation to artificial intelligence that helps the company in making
decisions regarding future infrastructure investment. PwC makes use of Internet of Things
that has played an important role in changing that of transport service provision. An example
of disruptive technology being utilised by PwC Australia is that of experience pertaining to
virtual reality that helps in giving the company better understanding pertaining to
technologies. The impact of technology on the company are seen to be in relation to operating
cost, communication, productivity along with collaboration. An exponential organization is a
company the output of which can be stated to be disproportionately large owing to some kind
of organizational characteristics (Doz 2017). An exponential organization leverages the
information technologies so that can provide superior experience to the consumers. PwC
makes use of cloud computing that proves to be instrumental in enhancing the performance of
the firm. PwC will survive in the next five years as it makes use of virtual reality that can
help the company in the arena of technology forecast.

2STRATEGIC MANAGEMENT
References
Doz, Y.L., 2017. Strategic management in multinational companies. In International
Business (pp. 229-248). Routledge.
Pwc.com.au (2019). PwC Australia. [online] PwC. Available at: https://www.pwc.com.au/
[Accessed 11 Jan. 2019].

3STRATEGIC MANAGEMENT
Week 2
Answers)
PwC Australia makes use of business level strategies that helps the company in rising
above the competitors. PWC Australia fosters flexible mind set in the people that helps in the
creation of an agile workforce. PwC Australia emphasizes on maintaining an inclusive
environment and the firm has raised awareness in relation to mental health along with well-
being. Social mobility initiatives have been taken recourse to by PwC Australia that has
played an important role in recruiting a diverse workforce. PWC believes in diversity along
with inclusion that helps in inspiring other people. The company respects and values the
differences that exists among people as the company is well aware of the fact that people
from various backgrounds can help in bringing profits for the organization (Wheelen et al.
2017). The business level strategy that is implemented by PwC Australia is in relation to
creating an inclusive culture that can play an important role in making the people flexible that
can increase their adaptability. PwC makes use of digital advancements that can play a
significant role in fostering collaboration in between the employees, clients along with the
commercial partners (Meyer, Neck and Meeks 2017). PwC makes use of mobile technology
that helps in engaging the customers as the business strategy. PWC also takes recourse to data
mining along with analysis that helps in giving the company with an edge above the
competitors. The technological innovations can help in increasing the operational efficiency
of the company that can provide superior experience to customers. It plays crucial role in
transforming the cost structure that helps in aligning the business with the operating models
that helps in delivering of stakeholder value. It helps the company in the generation of new
revenue stream from that of the existing or the new customers. The digital technology utilised
by PwC helps in the expansion of the company and increasing the efficiency of operations of
the company.

4STRATEGIC MANAGEMENT
Figure: Strategy Canvas Map of PwC
Source: Created by the author
Sustainable Strategy that
reduces footprint
Creation of exceptional
insight
Develop the diverse talent
Understanding needs of
clients
Innovation in technology
Financial Capital
Human Capital
Intellectual Capital
Natural Resources
Physical Assets
Sustainable Strategy that
reduces footprint

5STRATEGIC MANAGEMENT
References
Meyer, G.D., Neck, H.M. and Meeks, M.D., 2017. The entrepreneurship‐strategic
management interface. Strategic entrepreneurship: Creating a new mindset, pp.17-44.
Wheelen, T.L., Hunger, J.D., Hoffman, A.N. and Bamford, C.E., 2017. Strategic
management and business policy. pearson.

6STRATEGIC MANAGEMENT
Week 11
Answers)
The corporate level strategy in relation to PwC Australia is the implementation of
superior operations management that plays crucial role in improving supply chain of the
organisation. Digitisation is used by the company that has helped in evolving the traditional
process of supply chain and it has paved the way for the creation of connected ecosystem.
Analytics is made use of by the company that has helped company in rising ahead of
competitors. Operational excellence helps the business in performing optimally that can help
the firm in achieving the strategic objectives. A strategy that has not been pursued by PwC is
in relation to innovation that can help the company in successfully optimising the product.
PwC can work along with the partners along with market players that can help the company
in creating a dominant position within the Australian market. The end to end process of the
company can be improved that can help the brand in spreading its influence in the market.
The corporate level strategy of the company can be integrated into the global market by
taking recourse to that of business process reengineering (Bettis et al. 2015). This radical
process can prove to be effective in designing the core process that can help PwC in
spreading influence in that of the global sphere. It can help the company in bringing about
innovation and improve the selected measures in a dramatic manner. Business Process
engineering can help PwC in identifying the bottlenecks pertaining to operations management
and make the changes pertaining to the specific functionalities (Peng 2017). Business process
engineering can prove to be useful in looking at every system in relation to the company that
can help the company in carrying out the process of engineering in a more efficient manner.
It can be instrumental in increasing profitability of the enterprise and serve the needs of the
customer. It can help in the rethinking of the existing process that can help in bringing about
improvements in the operation of the company.

7STRATEGIC MANAGEMENT
References
Bettis, R.A., Gambardella, A., Helfat, C. and Mitchell, W., 2015. Qualitative empirical
research in strategic management. Strategic Management Journal, 36(5), pp.637-639.
Peng, M.W., 2017. Cultures, institutions, and strategic choices: Toward an institutional
perspective on business strategy. The Blackwell handbook of cross‐cultural management,
pp.52-66.

8STRATEGIC MANAGEMENT
Week 12
Answers)
PwC can make use of evaluation tools that can help the company in monitoring the
strategy. Enterprise Performance Management can act as the evaluation tool that can help in
translating the strategy of the company into that of the measurable indicators along with
targets. It can help in taking care of the fact that there is people aligned across the enterprise
and the key result areas of the individuals can be aligned to the objectives of the company.
Reward along with mechanism of a company can help in encouraging behaviours that can
contribute to that of overall strategy of organisation. This can help in ensuring that the
company works in a co-ordinated manner that can help in contributing to that of overall
success of the organization. Enterprise performance management can prove to be effective in
creating accountability that can help in enhancing business performance across that of the
organization (Akter et al. 2016). It can help in the aspect of weekly along with monthly
reporting that can help in adjusting the business objectives along with forecast. PwC can
make use of assets minus liabilities methods that can help in evaluation of performance of the
business. The stocks, bonds, intellectual property, land along with buildings of the company
can be compared to the expenditure made by the company which can help in evaluating the
strategy of the company. The key performance indicators of PwC can be looked into that can
help in ascertaining the strengths and the weakness of the company. PwC can use the balance
sheet formula that can help in displaying the details that are included within balance sheet. It
can help in understanding the financial health of the company in a holistic manner that can
help in assessing the profits made by the company (Pisano 2015). This process can be useful
in understanding relationship in between the financial statements that can help in monitoring
the company.

9STRATEGIC MANAGEMENT
References
Akter, S., Wamba, S.F., Gunasekaran, A., Dubey, R. and Childe, S.J., 2016. How to improve
firm performance using big data analytics capability and business strategy
alignment?. International Journal of Production Economics, 182, pp.113-131.
Pisano, G.P., 2015. You need an innovation strategy. Harvard Business Review, 93(6), pp.44-
54.