Project Management Report: QA Higher Education Business Space Project

This project management report analyzes a project undertaken by QA Higher Education to improve the space for business students at its London campus. The report is divided into three tasks: the first task involves creating a project initiation document, including budgetary information, timescales, objectives, approaches, key staff, and stakeholder analysis, along with a work breakdown structure to organize project activities. The second task focuses on developing a risk register to identify and manage potential project risks, and the role of the risk register in the project. The third task explores communication theories and critiques relevant methodologies used in project management. The report provides a comprehensive overview of project management principles and practices, offering insights into project planning, risk mitigation, and effective communication strategies. This project is designed to improve teaching spaces for business students.

PROJECT
MANAGEMENT
1

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
A. Sample project initial document........................................................................................3
B. Work breakdown structure.................................................................................................7
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................11
TASK 2..........................................................................................................................................12
INTRODUCTION.........................................................................................................................12
A. Risk register.....................................................................................................................12
B. Role of risk register in managing project risk..................................................................13
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15
TASK 3..........................................................................................................................................16
INTRODUCTION.........................................................................................................................16
Theories for communication process....................................................................................16
Critique of methodologies....................................................................................................17
CONCLUSION..............................................................................................................................20
REFERENCES..............................................................................................................................21
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INTRODUCTION
Project management can be describe as set of activities that is helpful in managing a
successful project (Braglia and Frosolini, 2014). It is a process as well as method that is required
for accomplish desired goals and objectives. Project management includes various deliverables
that consist of budget as well as timescales practices that is required for managing project. It is
essential that project manager have required skill or capabilities that is helpful in managing
various activities of project. This report includes QA higher education. This university is
conducting a project in which it is improving the space for business students. In this project
manager needs redevelop as well as refurbishment in London campus area. This university is
different arrangement in order to make better teaching space for business students. This report
includes various activities conducted by QAHE in order to manage various activities of project.
It consist of project initiation document that is helpful in conducting project activities in effective
and efficient manner. Various activities of work breakdown structure is also identified. In this
risk management plan is developed for conducting task and activities in effective manner. Apart
from this PRINCE 2 model and Waterfall methodologies is analysed for managing different
activities of project.
TASK 1
A. Sample project initial document
Project initial document can be describe as a scope of project, management as well as
overall success criteria that is required for conducting activities of project management in
effective manner (Bucero and Englund, 2015). This is considered as one of the essential
document that is required for project management as this is the foundation of a project. QA
higher education university is conducting a project in order to enhance the space for its business
students. Project initial document includes various important documents that is required for
stating as well as managing activities of project in effective and efficient manner. These
documents ensure that project manager will be able to successful run as well as complete project
activities with set time. Different elements that is included in project initial documents are
mention below in detail.
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 Budgetary information - This includes the amount of budget that is required by project
manager to conduct project activities in effective manner (Burke, 2013). In this project,
manager as well as QA higher education university is planning to manage different
activities project. In this manager is focusing on refurbishment as well as redevelopment
of its campus that is located in London area. For successful implementing various
activities of project, respective manager have £100k provisional budget. This budgets is
set with the help management department as well as other authorities of QA Higher
University. Timescales – Time scale documentation can be refers as all those aspects that is helpful
in identifying the time duration that is required for managing project activities. This
Higher education university is planning to enhancing the space for student of business
studies and management. Successful completion of this project will help in providing
better teaching facilities to students. Project manager have company this project without
disturbing the teaching timetable of students. This will lead to increase the time in
successful competition of project activities. In this time scale that is required by project
manager is 6 months time duration. Objectives – In this document project manager needs to analyse as well as evaluate the
major aim and objective of conducting respective project activities. The main objective of
this project is to develop or enhancing space for business students in order to provide
better teaching facilities to students (Fleming and Koppelman, 2016). In this project
manager have to conduct its project activities without disruption in the teaching time. Approaches – There are various approaches that is required by project manager in order
to conduct project activities in effective and efficient manner. These approaches will
support project manager to identify as well as analyse various ways that will help in
performing task and activities in appropriate way. In successful completion of project,
manager needs to analyse several ways through which seating arrangement can be
retracted as well as acoustic panel on the wall. This will help in supporting as well as
enhancing space of teaching. Through this project management team can conduct task
and activities in effective manner. Key staff – Key staff that is helpful in managing the activities of project in better way as
well as successful completion of task. HQ higher education university consist of different
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staff member that is teaching students which their full capabilities as well as skills. Key
staff member that is required for completion of different task of project are faculties of
management departments as well as senior staff members (Fortune and et.al., 2011).
With the support of key staff member project manager will be able to manage project
activities successful.
 Stakeholder – There are several stakeholder that have impact on performance as well as
activities of project. It is very important for project manager to identify as well as manage
various essential stakeholder of project manager. This will support in completion of
project activities. Key stakeholder of QA higher education is consist of University broad
of director, government, raw material suppliers, head of University, staff member and so
on.
Title of project Launching of an event
Budgetary information The budgets that is provided by Director of QA
higher education university to improve the
space is £ 100k. This is sufficient for project
manager to conduct different activities of this
project as well as provide better space and
facilities for business students
Brief break down of money Human Resources - £ 40
Raw material - £ 30
Equipments - £ 30
Start data 03/02/20
Finish date 28/08/20
Project Sponsor Managing director of the University
Project manager
Objectives The main object of project manager for
conducting project activities is mention below.
 To enhance the space for students for
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better teaching.
 To provide better facilities to business
students in order to enhance their
leaning experience.
Approaches Collection and allocation of all resources as
well as other materials.
Time management approach for proper
execution of all task with in set time.
Development of better strategies in order to
manage task and resources in appropriate
manner.
Stakeholder analysis
Stakeholder Role Position Communication
method
Frequency
QA staff In this role staff
of QA higher
education
university is to
provide support in
issues related to
maintenance.
2 Communication
flow through
proper Email.
As per the
requirement of
staff member
Client Client is the
sponsor of the
project.
1 It includes
meetings and
Emails.
Planned
improvement
notification and
Bi monthly
meeting
Students Student role is to
rescheduling the
classes and they
4 Student can
communicate
though QA staff
As per
requirement
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have limited
access.
member as well
as Emails.
Tutors Their role is in
replanning or
scheduling
classes
3 Communication
through Emails
and staff member.
As required
Suppliers Their roles is to
provide material.
7 Phone and Emails Whenever
required
Government They are
accountable for
accepting the
project
8 Newsletter,
meeting, local
press.
Advance
notification
B. Work breakdown structure
This can be describe as classification of large and complex task and activities in better
manner. Work breakdown structure refers to the method through which project manager is able
to conduct project activities in better and efficient manner (Hanisch and Wald, A., 2011). This
can be represented in the form of tree hierarchical manner in this project manager could
accomplish set goals in time. Work breakdown structure is an important method that will support
is determining the time frame that is required for competition of project task. Project manager of
QA higher education university has classified project management activities into several parts.
Different 20 activities of project management is mention below.1. Market research2. Selection of suitable ideas3. Establish Objective4. Develop plans of activities5. Informing Head authorities6. Communication with staff member7. Design work activities
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8. Collection of resources9. Analysing different alternatives10. Evaluate Decision11. Establishing standards12. Data Collection13. Evaluate Data14. Develop Budget15. Set activities accordingly16. Monitoring activities17. Feedback of staff member18. Managing task19. Taking corrective measures
20. Evaluation of project activities
All of these activities will support in managing project task and activities in effective
manner.
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9

CONCLUSION
From the above report it can be concluded that project management is a crucial process
and it is essential for manager to conduct project task in effective manner. There are various
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project initiation documentation that needs to be managed properly in order to accomplishing
desired goals and objectives.
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REFERENCES
Books & Journals
Braglia, M. and Frosolini, M., 2014. An integrated approach to implement project management
information systems within the extended enterprise. International Journal of Project
Management. 32(1). pp.18-29.
Bucero, A. and Englund, R.L., 2015, October. Project sponsorship: Achieving management
commitment for project success. Project Management Institute.
Burke, R., 2013. Project management: planning and control techniques. New Jersey, USA.
Fleming, Q.W. and Koppelman, J.M., 2016, December. Earned value project management.
Project Management Institute.
Fortune, J. and et.al., 2011. Looking again at current practice in project
management. International Journal of Managing Projects in Business. 4(4). pp.553-
572.
Hanisch, B. and Wald, A., 2011. A project management research framework integrating multiple
theoretical perspectives and influencing factors. Project Management Journal. 42(3).
pp.4-22.
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TASK 2
INTRODUCTION
Risk register is important for managing different risk associated with the project. It is
essential for project manager to maintain a proper risk register in order to perform task in better
manner. In this risk register is developing and different role of risk register is identified.
A. Risk register
Risk register is an effective and useful tool that lead to identification of risk. By develop
risk register project manager of QA Higher education university will be able to determining
various issues associated with management of project (Kerzner and Kerzner, 2017). Risk register
is respect to project management activities of QA Higher education university is mention
below.
Risk ID Risk
Statemen
t
Probabili
ty of
occurren
ce
Cost
Impact if
occur
Overall
risk score
Risk
response
Probabili
ty of
Occurren
ce
Cost
impact if
occurs
Overall
risk score
1 Resource
risk
Likely High 20 Gather
appropria
te
resources
Fairly
Likely
Medium 11
2 Budget
risk
Very
Likely
Very
High
20 Determin
e budget
and cost
effectivel
y
Very
Likely
High 6
3 Docume
ntation
risk
Unlikely Low 10 Properly
manage
documen
ts
Likely low 12
4 Integrate Likely High 10 Take Fairly High 7
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d risk correct
decision
Likely
5 Operatio
nal risk
Fairly
Likely
High 8 Properly
manage
all task
Likely Very
High
5
6 Skill risk Likely Low 8 Enhance
skills and
capabiliti
es
Fairly
Likely
Low 6
7 Contract
risk
Fairly
Likely
Low 8 Develop
better
contract
Unlikely Very
Low
3
8 Schedule
risk
Likely Low 8 Identify
and
schedule
appropria
te time
Likely Low 8
9 Quality
risk
Fairly
Likely
High 8 Set
quality
standards
Fairly
Likely
Low 6
10 Legal
risk
Likely Low 8 Follow
all rule
and
regulatio
n
Likely Low 4
B. Role of risk register in managing project risk.
Risk management plan can be describe as set of activities that needs to be identified as
well as managed by project manager. It is significant for manager to develop and create a
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successful risk management plan in order to conduct project activities in appropriate manner
(Kerzner, 2013). Risk register play a crucial role in managing as well as implementing project
task and activities in effective manner. It has been identified that there are various types of risk
that is associated with respective project plan. It is essential for manager to manage these risk in
appropriate time. So that project task could be effective and efficient managed as well as desired
targets is also accomplished. Role of risk register in risk management plan as well as project
management is given below.
 Risk register is helpful in providing complete as well as appropriate information to
project manager. This will support in analysing as well as identifying different activities
that could have negative impact on project activities.
 This play important role in analysing as well as evaluating qualitative as well as
quantitative risk analysis.
 Risk register support project manage to develop an impactful risk management plan in
order to accomplish set goals.
 Through this risk management plan can be effectively created by project manager as well
as successful conducting project activities.
 Risk register will lead to reduce the native impact of various internal and external factor
from project management activities.
 Role of risk register includes monitoring as well as controlling of risk process in order to
get positive outputs.
Thus, there are several negative impact that could be faced by project manager when they
will not be able to identify risk as well as resolve it in effective manner (Meng, 2012). When
project manager of QA higher education is not capable to identify and analyse risk that is
associated with project will have to faced several issues. The major challenges that occur is last
running of project, overspent of budgets, poor implementation of task and activities as well as
failure of project.
CONCLUSION
As per the above analysis of risk register will lead to have significant impact over risk
management plan as well as determining various risk related to project. This is very helpful in
managing different risk of project as well as performing task in better manner.
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REFERENCES
Books & Journals
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Kerzner, H., 2013. Project management: a systems approach to planning, scheduling, and
controlling. John Wiley & Sons.
Meng, X., 2012. The effect of relationship management on project performance in
construction. International journal of project management. 30(2). pp.188-198.
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TASK 3
INTRODUCTION
Communication is important part of the organisation and it helps in flow of message in
better and accurate manner. In this mathematical theory of communication is identified and
different methodologies.
Theories for communication process
Communication process can be describe as an effective process which consist of two or
more member. It is considered as two way process in which one person convey their thoughts
and ideas to other person (Meredith and Mantel, 2011). The major components of
communication includes sender, encoding, communication channel and so on. This is a dynamic
process of transmitting a message from one person to another. QA higher education needs to use
effective communication channel in order interact with sponsors as well as take better decisions.
A Mathematical Theory of Communication
This theory is developed in 1948 by Claude E. Shannon and it is considered as Shannon
Weaver model of communication. This theory is developed to enhance the interaction between
receiver as well as sender. Communication process consist of various elements that will lead to
have impact communication process as well as transmission of message in effective manner.
This theory includes various sources of information, transmitter, noise as well as channel by
which information is being sent to particular destination. Various elements of mathematics
theory of communication are describe below. Sender – This can be describe as a way in which team of QA higher education
communicate with stakeholder as well as convey thoughts and ideas. Encoding – It refers to the non verbal method of communication through body gestures,
signs as well as symbols. In this step sender will encode their message in effective
manner so that receiver understand the information (Ramazani and Jergeas, 2015). QA
Higher education needs to use appropriate skills and other competencies in order to
influence receiver. Message – In this step encoding will be completed and sender will sent their message to
intent to communicate with stakeholder. Project management team of QA higher
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education can convey message through verbal, non verbal as well as oral and written
manner. Communication channel – There are different communication channel that could be
used by QA higher education company. In this recipient communication channel is used
by respective university to covey ideas. Decoding – In this step receiver have to decode the message sent sender in order to
understand the message. By decoding the message receiver will be able to determine the
message. Receiver – This refers to the a person who will receive the message. In this case
stakeholder are the person who will receives the message which is send by project team
of QA higher education. Noise – This is considered as disturbing element in the communication process. In this
case there are various factors that is affecting communication process (Walker, 2015).
There are different types of noise such as encoded signals, crowd noise, thunder and
many other. This will lead to have negative impact on communication process.
 Feedback – This is can be refers as the last step of communication process. It is essential
for QA higher education team to receive a proper feedback as this will lead to
communication of whole communication process.
Critique of methodologies
Agile methodology
This can be consider as an effective process of managing different activities of project. In
this project manager needs to break different activities of project into several parts or stages in
order to accomplish desired goals. This model involve constant collaboration with stakeholder as
well as focus on continuous improvement of project activities. This is an effective methods of
project management that is helpful in seeking alternatives of liner project management. Agile
methodologies includes a proper process such as defining, developing, release and evaluate. This
process will help in successful managing different activities of project.
Strengths
 Agile methodologies is helpful in providing effective solution to issues which is related
to project management activities.
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 This model in very flexible as well as adaptable to changes in environment. This will lead
to completion of different task in successful manner.
 The methodologies is supportive in managing as well as developing of high quality
product and services of project.
Weaknesses
 In Agile methodologies less importance in given to documentation and it make harder to
remember documents. This will lead to have negative impact over project management
activities.
 This is more time as well as cost consuming for project manager and team to complete
task and activities.
Waterfall methodology
This methodology is a linear management approach of project which consist requirement
of stakeholder as well as customers. In this project manager will focus on identifying as well as
analyse different factors or requirement of key stakeholder and clients in order to take better and
efficient decision. Waterfall model is developed in 1970 and developer of this model was
Winston W. Royce. This model process includes various phases such as requirement, design,
implementation, verification as well as maintenance. This is considered as an effective method
for managing as well as developing process for accomplishing set goals. QA higher education
university will be appropriate able to match with the requirement of its stakeholder in effective
manner.
Strength
 This model is very simple to understand as well as easy to use. So Waterfall methodology
will be help project manager of QA higher education in to implement project task and
activities in effective and efficient manner.
 This methodology is very easy for manager of respective university and it has specific
deliverables as well as process of review. Waterfall model includes different clearly defined stages that will lead to smooth
functioning of project.
Weaknesses
 Waterfall model includes high amount of risk as well as uncertainties. This can have
negative impact on overall performance of project activities.
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 It is very difficult for project manager to measure the process of project plan at each
stage.
PRINCE 2 Methodology
This can be describe as a project in controlled environment model and this is helpful in
identifying different elements that will support in taking better and effective decisions. PRINCE
2 model is an effective approach or a process which focus on controlling as well as organizing
various activities of project. This consist of seven major principles that will help in conducting
project activities in better or appropriate manner. QA higher education university can use these
model in order to manage different activities of project in appropriate manner. Seven principle of
PRINCE 2 to model is mention below.
1. It is essential that project is justified
2. Learning of team at every stage
3. Clearly defining role and responsibilities to other
4. Planning at every stage
5. Management by exception
6. Constant focus on quality of work7. the approach of tailored at every project
Strength
 This model is based on the best practices of project management. So this will be
supportive in managing different activities of project in better and effective manner. PRINCE 2 model is widely known as well as used in different parts of the world. This
model is easy to understand as well as apply in different project activities.
Weaknesses
 This model in not adoptable as well as appropriate for small projects.
 PRINCE 2 model has few tools and techniques as well as does not cover soft skills.
Thus, after analysing as well as evaluating different methodologies of project
management it has been determined that PRINCE 2 model will be more effective for QA higher
education University. This model will lead to provide proper guidelines as well as framework to
project manager. So that they can effectively control and manage activities.
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CONCLUSION
As per the above report its can be determined that communication process includes
various steps that is helpful in conveying as well as transmitting information to other person.
Apart from this there are different methodologies such as Agile, Waterfall as well as PRINCE 2
model.
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REFERENCES
Books & Journals
Meredith, J.R. and Mantel Jr, S.J., 2011. Project management: a managerial approach. John
Wiley & Sons.
Ramazani, J. and Jergeas, G., 2015. Project managers and the journey from good to great: The
benefits of investment in project management training and education. International
Journal of Project Management. 33(1). pp.41-52.
Walker, A., 2015. Project management in construction. John Wiley & Sons.
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