Qantas Airline Business Environment Analysis Report - Semester 1, 2024

This report provides an analysis of Qantas Airlines, focusing on its business environment and market position. It begins with a brief overview of the company, including its founding, key hubs, financial performance, and market share. The report highlights the airline's contribution to the Australian economy and its commitment to customer satisfaction. The report includes details on the company's history, its current operations, and its future goals. The report also touches upon the subsidiaries of the company, and its importance in the aviation industry. The report uses data from 2019 and 2020 to show Qantas's performance. The report is a concise overview, highlighting key aspects of the airline's business.

Running Head: Business Environment
BUSINESS ENVIRONMENT

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Business Environment
I would like to work in Qantas Airlines in the future. This company was founded in
1920. It operates from different hubs, which includes Brisbane, Sydney and Melbourne
airport. Other essential hubs of this company include Adelaide and Perth airports. In 2019,
turnover of the company is $17966 million (Qantas.com, 2019). Total number of employees
who work in this company is 26150. Fleet size of this airline company is 132, which provide
service to different parts of Australia and other countries. Different subsidiaries of the
company include Qantas holidays, Jetstar airways, snap fresh and others.
This is the largest company in the Airline industry of Australia. The airline industry of
Australia is effectively contributing to the country’s economy. In 2018, the estimated value of
the contribution of this industry was approximately $18.42 billion. Headquarters of this
company are situated in Mascot, Sydney, Australia. This company is running their flights in
different national and international destinations. It consists of about 65% of domestic market
share (Qantas.com, 2020). Moreover, 14.9% of all the consumers use this airline service of
the firm for travelling domestically and internationally. In 2020, this company is celebrating
100 years of their business. Since the beginning of their journey, they are improving their
service quality with the passage of time to ensure higher level of customer satisfaction. This
company values their employees and a good working environment is there for the employees
of Qantas. Working with this company can help me to share the pride of Qantas and this
company may help me to develop more professional skills.

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Business Environment
Reference list
Qantas.com. (2020). About us. Retrieved on 14th March 2020, from:
https://www.qantas.com/in/en/about-us.html
Qantas.com (2019), Annual report, retrieved on 15th march 2020, from
https://investor.qantas.com/FormBuilder/_Resource/_module/doLLG5ufYkCyEPjF1t
pgyw/file/annual-reports/2019-Annual-Report-ASX.pdf