PPMP20013 Unit Portfolio - Week 7: Quality Assurance and Control

This report, part of a PPMP20013 unit portfolio for Week 7, focuses on defining and applying quality assurance and quality control. It distinguishes between these two crucial quality management processes, highlighting that quality assurance is about preventing defects while quality control is about detecting and repairing them. The report discusses the importance of quality audits, the ISO 9004 standard, and the quality management approach for achieving sustained success. It emphasizes the role of quality assurance inspectors and the use of frameworks like lean and six sigma. The document references key readings, including Smith Chapters 4, 11 & 12, and AS/NZS ISO 9004:2011, to support the analysis. The report also underscores the need for top management's commitment to quality management principles and the adoption of quality management systems to ensure effective resource utilization and customer focus. The report includes relevant lecture slides and a list of cited references to support the analysis.

(Insert Student Name) / (Insert Student Number) - PPMP20013Unit Portfolio for Week 7
Week 7: Define and apply quality assurance and quality control.
Reading samples Learning
outcomes of the
unit
Learnings from your weekly study, experience, this and
prior unit readings and assignments
Supporting
documentation
including any
prior learning
Mandatory Readings
 Smith Chapters 4,
11 & 12;
 AS/NZS ISO
9004:2011;
Optional Readings
 AS 9002-
2000(+A1);
Case Study
 BMD:
Management
Systems;
 BAC: EIS and MDP.
1. Distinguish of
quality
management
processes such as
quality assurance
and quality control
There are two processes into project quality management such as perform
quality assurance and perform quality control. Quality assurance is about the
processes which are required to prevent the defects and control of quality is
measurements to detect and repair of the defects.
Perform quality assurance is concerned with entire process improvements to
make sure that the each time is to be produced which is error free. When
quality of processes along with activities is improved, then product quality is
improved with cost reduction.
Quality audit is a tool which is used into the process. It enables to review the
construction project to evaluate the activities which are taken place. Quality
audits are improvement acceptance of product and improvement of entire cost
quality.
Perform of quality control is required to monitor and control process which is
resulted to determine the quality standards. The process is involved of project
as well as product deliverables throughout project lifecycle.
Quality is requirement and requirements of customer to prevent the defects as
well as substantial variants. The standards are required to follow satisfaction of
the requirements of customers. Quality assurance is focused on prevention of
defects. It ensures that the techniques and processes are designed for project to
implement it. The activities of quality assurance is monitored and verified that
the processes are managed and created project deliverables. Quality control is
focused on identification of defects. It is ensured of approaches, methods as
well as processes which are designed the project. The quality activities are
monitored and verified the deliverables to meet with quality standards.
Lecture slides of Week 7
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(Insert Student Name) / (Insert Student Number) - PPMP20013Unit Portfolio for Week 7
Reading samples Learning
outcomes of the
unit
Learnings from your weekly study, experience, this and
prior unit readings and assignments
Supporting
documentation
including any
prior learning
2. Quality management
approach
3. ISO 9004 standard
Quality assurance inspector pays for the quality assurance and quality control.
They work for company in inspection, testing and sampling of the products for
the defects along with deviations from the project specifications. The inspector
discards that it does not meet with the standards of company.
The quality management approach is used to manage the sustained success of
the organization using AS/NZS ISO 9004:2011 standard. ISO 9004:2011, quality
management is a guide to achieve of sustained success. ISO 9004:2011 provides
of guidelines to enhance ability of the organization to achieve of sustained
success. It is applicable for the organization regards to size in addition to activity.
ISO 9004 is provided of guidance to achieve of sustained success into the
environment based on seven quality management principles. The international
standard is promoted of self-assessment tool to review the maturity level. It
addresses requirements and expectations of interested parties which provide of
guidance for continual improvement into the organizational performance. There
is requirement of top management approaches to adopt of quality management
approaches.
Most of the organization is required of quality management system based on its
principles to make sure about effective use of the project resources, stronger
customer focused, motivation as well as implication of the top management.
The quality management frameworks which are required to support quality are
lean, six sigma and TQM. They set out criteria for the quality management
system which is a standard to be certified.
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(Insert Student Name) / (Insert Student Number) - PPMP20013Unit Portfolio for Week 7
References
Dale, B. G., & Plunkett, J. J. (2017). Quality costing. Routledge.
Konieczka, P., & Namiesnik, J. (2016). Quality assurance and quality control in the analytical chemical laboratory: a practical approach. CRC Press.
Mitra, A. (2016). Fundamentals of quality control and improvement. John Wiley & Sons.
Ross, J. E. (2017). Total quality management: Text, cases, and readings. Routledge.
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