Health and Social Care Quality: Policies, Barriers, and Outcomes

This report delves into the critical aspects of quality within the health and social care sector. It begins by defining quality and its significance to both service users and external stakeholders. The report then explores key elements such as benchmarking and performance indicators, essential for evaluating and enhancing service delivery. It examines how policies and procedures, along with adequate resources, contribute to improved outcomes. Furthermore, the report identifies potential barriers within health and social care, including organizational structure and interpersonal dynamics, and their impact on service effectiveness. The conclusion underscores the importance of external agencies in maintaining high standards. References from relevant sources are provided to support the analysis.

Managing Quality in
Health and Social
Care
(TASK 2)

Table of Content
• Introduction
• Standard which present in health and social care
organisation
• Implementing quality in health and social care
• Potential barriers in health and social care
• Conclusion
• References

Introduction
 Quality is an important element of Health and Social
Care services as well as a concept with different
perspectives and interrelations
 It is significant to H&S care users and external
stakeholders.

Standard which present in health and
social care organisation
Benchmarks: It is a quality system is benchmarking which
work on compare and implement basis. It is required to
compare your organization quality and care with other
competitive organization.

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Performance indicators: For evaluating performance level,
Whitechapel Hospital require to determine the KPI (Key
performance indicators). This tool assist in analysing the
business success and development. It is important for the
NHS to identify employees performance in an effective
and efficient manner.

Implementing Quality In Health And
Social Care
Policies and procedures: These are identifies in different
document of legal authority and their direction can also
set best things which is informed via regulations.
Resources: Efficient and proper number of employees
assist to render higher and important quality services are
given on time.

Potential Barriers In Health And Social
Care
Internal Barrier:
 Organisational Structure:
 Interaction between people:
Impact of the barriers are quite obvious, as
employees does not observe satisfied and
motivated while working in the NHS and
rendering effective services to the patient’s.

Conclusion
From the above mentioned report, it can be determined
that heath is very important part of the every person.
In order to maintain service standard and quality in
H&S care, external agencies play an essential and
vital role in such matter.

References
Damron, W.S. and Damron, W.S., 2013. Introduction to animal
science: global, biological, social, and industry perspectives.
Insel, P., and et. al., 2011. Core concepts in health.
Moorhead, S.A., and et. al., 2013. A new dimension of health care:
systematic review of the uses, benefits, and limitations of
social media for health communication. Journal of medical
Internet research. 15(4).

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