Quality Management Analysis: Roles, Plans, and Operational Aspects

This assignment delves into the multifaceted realm of quality management within project contexts. It begins by identifying the pivotal roles of project stakeholders in ensuring quality, emphasizing their responsibility for development criteria and functional improvements. The assignment then explores the components of a comprehensive quality management plan, detailing its significance in effective project administration and lifecycle management. It further outlines four common features shared by both project and quality management, including planning, assurance, control, and improvement. The discussion extends to quality planning, its role in systemization and achieving desired project outcomes, and the main areas of focus for quality management, such as customer focus, leadership, and process approach. The assignment also considers aspects of an organization's operational environment relevant to quality planning. It defines quality assurance and its importance to project management, including factors that can be audited as part of a quality assurance audit. Finally, it examines the processes used to assess project quality, including plan quality, perform quality assurance, and perform quality control.

Activity 1
1. What roles do project stakeholders play in quality management?
Project stakeholders are responsible for the major criteria of development and the implication of
the supportive development for the project activities. The project stakeholders are responsible for
the deployment of the improved functional development. The stakeholders help in the analysis of
the improved quality management that can be implied for carrying out the management of the
project scope development.
Project stakeholders sort the business procedure required for the actualization of the project
operations. The various types of stakeholders such as lenders, chiefs, financial specialists,
government, proprietors, representatives, unions, providers, and groups are helpful for the
specific system development for the project activities.
2. What can quality management plan encompass?
The quality management plan can be developed for the deployment of the effective project
administration and the arrangement of the project operations. The main reason behind the
deployment of the quality management is deployment of the project lifecycle. The portrayal of
the procedures and techniques would be implied for the development of the improved functional
analysis.
The quality management plan can be employed for the building of the steps and methods of the
quality delivering process in the organization. The factors leading to the quality management are,
 Arrangement of the quality is guaranteed
 Characterization of the processes for quality monitoring

 Characterization of processes for quality confirmation
 Characterization of exercises for quality control
 Characterization of the principles for adequate quality activities
3. List and describe the four common features of both project and quality management?
The principle segments of the quality management are,
1. The quality management plan would be formed in the planning phase of the project lifecycle
and the project would allow the integration of the improved facilities for the development of the
improved project integration management. The quality management standards would be aligned
to the inner and outer side of the relevant project environment for incorporating the smart project
operations. The roles and duties of the quality management are aligned with the management of
the impressive project integration management. The roles and duties of the project incorporation
would be aligned with the management of the specific system integration.
2. Quality assurance is applied for the development of the improved functional analysis as it
audits and incorporates the key device required for the quality confirmation and development.
The quality confirmation can be utilized for the controlling if the quality in the project activities
and it would ensure that effective project plan is formed. The quality assurance is implied for the
management of the improved activities of the project. The measure of the affective agreed plans
and forms would help in the recognition of the territories and catching of the lessons for the
project activities. The quality assurance would allow the management of the non-compliance
development of the project operations.

3. Quality control can be resulted with the improved testing and examination of the operations
for confirming the project activity takings. The deliverables fit of the deployment of the project
activities would allow the management of the project integration operations. The formation of
the profound system development would also help in overcoming the possibility of the profound
system management of the fluctuated processes utilized for the deployment of the improved
functional analysis. The quality control is implied for the formation of the proper execution and
development of the operations. The quality control strategy is applied for the formation of the
remedial activities.
4. Quality improvement is helpful for listing the facilities of the operations and ensuring that
smart functional development is implied. The formation of the quality management is formed for
the enhancement of the administrations for the project execution. The alignment of the constant
orderly methods for securing appropriate quality management is helpful for the management of
the project activities. The Six Sigma, TQM or total quality management, and other benchmarks
tools for the industry can be used for the improvement of the quality. The quality management
provides an enduring method of staying connected and focused in the project needs and
objectives.
4. What is quality planning?
The quality planning is helpful for the development, systemization, and characteristics of the
project principles along with the inclusion of the project director for the fruitful completion of
the project activities. Some norms would be used for achieving the desired project outcomes by
the help of the quality planning. The managers would consider the management of the improved

functional operations and operating the performance of the project analysis and management of
the operations.
The quality planning would help in deciding the extent of the project measured and its
measurement for the project is successful. The fulfilment of the project would allow the
integration of the project from start to finish. The planning of the operations would allow the
management of the operations and it would allow the development of the profound development
of the activities.
5. What are the main areas of focus for quality management?
The quality management focuses on the following eight areas,
(1) Customer focus: The customer focus is the primary factor of the quality management
operations. The project management deals with the development of appropriate outcomes from
the application of the proper project results. The project outcomes are always focused on the
needs and requirements of the customers and involved stakeholders.
(2) Leadership: Leadership management is a very crucial factor for the quality management as it
would ensure that the stakeholders of the project and the project team members are working on
the same page. The management compiles some principles and to form the appropriate operation
structure so that everyone can form equal interest in the project.
(3) Involvement of individuals: The involvement of the individuals is implied for the
management of the effective project integration management. The development of the operations
would imply the management of the improved functional analysis. The involvement of the
individuals is formed for securing the development of the improved functional development.

(4) Process approach: The management had set some specific project goals for integrating the
management of the profound system development and operations. The process management is
implied for forming the development of the effective management process. The development of
the project integration would allow the formation of the specific modification and analysis.
(5) Systems approach: The formation of the system approach is formed for securing the
deployment of the project in an integrated and improved project management. The system
development for the project would allow the management of the profound system development
method. The deployment of the system development would allow the analysis of the obstruct
project analysis.
(6) Continual change: The continual change is deployed for forming the management of the
improved system development and the analysis of the effective project operations. The continual
change implication is helpful for carrying out the management of the obsolete project
management approach. The continual change is helpful for carrying out the management of the
supportive development.
7) Factual way to deal with basic leadership: The factual way for leading the project with the
basic leadership structure would help the organization in carrying out the system development
approach. The basic leadership for the project is helpful for carrying out the analysis of the
authentic development factor and the alignment of the project.
8) Mutually helpful provider connections: The mutually helpful provider connection in the
project is helpful for the deployment of the improved functional development. The reliance
association is helpful for the formation of the common advantage of the project integration

management. The formation of the project is helpful for overcoming the probability of the
significant worth of the project.
6. What aspects of an organisation’s operational environment should be considered in quality
planning?
The project operation management is the process of forming a multi-disciplinary turf for pointing
out the issues of the operations and carrying out the activities smoothly. The two most significant
benefits of using the operation management are the provision of benefit or item and offering of
the item for administration and offering of the administration or item. However, the operation
management focuses on the development of the capacity for building administration or item. The
operation management allows the managers to apply ideas for advancing and building profits by
lessening the costs and meeting the client’s needs, along with upgrade item quality, and
enhanced benefit to the client.
7. What is quality management plan?
The quality management plan is helpful for overcoming the satisfactory level of development
and carrying out the analysis of the improved operations. The major characteristics of the quality
management plan are satisfactory level of values which is ordinarily characterized by the client.
It depicts the guarantee of the project for the prospect level of the work forms and deliverables
values. The quality management secures,
- Project outcomes are formed so that it can be settled by the alignment of the improved
project integration management

- Project working operations are developed effectively and it is timely reported to the
required person
- The project is also liable for forming the recognition and remedial of the non
conformances by the suitable processes
Quality management is helpful for arranging the specific and improved project deliverables. The
quality control exercises are helpful for controlling the screen operations and the alignment of
the improved quality support. The quality management is helpful for ensuring that the project
deliverables are meeting and the benchmarks are achieved. The use of the quality deliverables
are helpful for shifting the processes, overseeing the deliverables, and ensuring that the project
scope is being taken care of.
The concise similarity between the quality management plan and quality administrations are
given as,
 Quality benchmarks
 Quality destinations
 Quality instruments
 Quality parts and obligations
 Key venture deliverables and procedures to be checked on for acceptable quality level
 Plan for announcing quality control and confirmation issues
Activity 2

8. Describe quality assurance and why it is important to project management.
Quality assurance is applied for the development of the improved functional analysis as it audits
and incorporates the key device required for the quality confirmation and development. The
quality confirmation can be utilized for the controlling if the quality in the project activities and
it would ensure that effective project plan is formed. The quality assurance is implied for the
management of the improved activities of the project management. The measure of the affective
agreed plans and forms would help in the recognition of the territories and catching of the
lessons for the project activities. The quality assurance would allow the management of the non-
compliance development of the project operations. The quality assurance is helpful for ensuring
that the project deliverables are meeting and the benchmarks are achieved. The use of the quality
assurance is helpful for shifting the processes and overseeing the deliverables.
9. List five factors that can be audited as a part of quality assurance audit.
Quality assurance audit is applied for the development of the improved functional analysis as it
audits and incorporates the key device required for the quality confirmation and development.
The measure of the affective agreed plans and forms would help in the recognition of the
territories and catching of the lessons for the project activities. The quality assurance audit would
ensure that the project deliverables are meeting and the benchmarks are achieved. The quality
audits comprise of,
- Conformance to plan
- Conformance to standards and benchmarks
- Governance and basic leadership

- Independence and substantial procedures
- Maintenance of project records
10. What processes can be used to assess project quality?
Project quality management is implied for the effective and improved project integration
management. The project quality management has three factors or processes for performing on
the projects namely plan quality, perform quality assurance, and perform quality control.
Plan Quality: The Plan Quality has included the improvised quality that is required for the
project operations as well as the project outcome product. The achievement of the project quality
factors and the prerequisites are dependent on the quality plan. The incorporation of the quality
management plan would help in forming the improved quality plan and measurement for the
quality agendas. The plan quality is also helpful for process improvement plan.
Perform Quality Assurance: The quality assurance is helpful for the project analysis to find about
the adequate nature of the project operations. The probability of the occurrence of the expected
project deliverables would be consolidated by the use of the quality management plan. The
handling of the agendas and the audits are helpful for forming the accurate and improved project
quality assurance.
Perform Quality Control: The quality control is helpful for fixing the development of the
improved functional development so that the quality control activities are formed for the
enhancement of the administrations for the project execution. The alignment of the constant
orderly methods for securing appropriate quality management is helpful for the management of
the project activities.

11. Describe the tools and techniques that can be used in the process of assessing quality
control?
The tools and techniques of cause and effect diagram, run chart, Pareto diagram, control graphs,
histograms, flow charts, and scatter diagram are explained below,
1. Cause and effect diagram: The cause and effect diagram looks similar to a fish bone diagram
due to its appearance as a fish bone. The diagram is basically a tools used for performing an
analysis on any type of problem that needs to be solved. The tool is named as cause and effect
because of its functionality being similar to the words used. The tool analyzes a problem and
sorts out the reason for the occurrence of the event and the issues that could arise from the
problem. The diagram has been named as Ishikawa diagram too.
2. Run Chart: The run chart is one type of chart diagram consisting of graphs that are least
difficult in understanding. The run chart provides a graphical demonstration of the data over the
period of time. The graph only considers a single data chart for the development of the graph.
The run chart is helpful for generally utilizing the medium to little organization measurement.
The project administrator is helpful for the management of the improved fundamental
development of the operations and the alignment of the improved functional analysis.
3. Pareto diagram: The Pareto chart is helpful for forming the representation of the improved
analysis model for the development of the specific and consistent development model. The graph
represents a histogram for the issue and its reoccurrence. The time frame for which the problem
would be occurred is shown in this graph. The graph is a bar graph that outlines the occurrence
frequency by the tallness in the graph for demonstrating the issues that are happening.

4. Control graphs: The control graphs are more likely to use the statistical sampling methodology
for the development of the improved project operations. The administration of the sampling data
in a project is identified for the administration of the practical and excess costs of the projects.
The identification of the nature of the management or outcome is not feasible and it makes it
impossible for keeping vigilant on all factors. The use of the control graphs are helpful for
ensuring that the probability analysis of the factors are aligned so that the users can get the
appropriate benefit of rectification of the error of the sample size.
5. Histograms: Histogram is another type of bar chart that can be deployed for ensuring that the
data is practically sorted within the operations of the project. The chart is obliged for showing
the variables for the causes of the problems. The representation of the issue segment of the
project would be done based on time frame. The graph is a bar graph that outlines the occurrence
frequency by the tallness in the graph for demonstrating the issues that are happening.
6. Flow charts: The flow chart is practically used for demonstrating a well ordered system in a
step by step method for the achievement of the answers of the project. The alignment of the
improved project analysis would help the business development and formation of the improved
project activities. The flow chart uses the planning and archiving of the complex program for the
development of the chart diagram.
7. Scatter Diagram: Scatter diagram is helpful for overcoming the probability of the marking the
bar diagram for plotting the independent variable for comparison at the X-axis and dependent
variable for comparison at Y-axis. The scatter diagram would be helpful for concealing the
diagram even at the absence of control parameter. The outcome can be negative, positive, or null.
12. What are metrics as they relate to quality management?

The quality metrics is implied for the development of the improved operational processes as the
project would comprise of effective quality control strategy. The alignment of the measurement
value for the project is done for the analysis of the improved system development. The analysis
of the project on the basis of industry, topography, and organization have tend to form the
following metrics for project management,
- Cost of quality
- On time
- Equipment effectiveness
- Percentage of product in compliance
13. What methods can be used to record and act upon a quality audit?
The quality audit is helpful for fixing the development of the improved functional development
so that the quality control activities are formed for the enhancement of the administrations for the
project execution. It helps in realizing whether the project is carrying out the processes,
operations, and organizational compliance.
The audits are helpful for confirming the change request deploy corrective actions, and
identification of the probable defects and their solutions. The methods of recording and acting
upon the quality audit are,
1. Conformance to plan: Tests whether the process executes the plan for eliminating the
efficiencies owning to this factor