Project Management Plan: Quality Standards for a Talent Contest

This project management plan outlines the quality management strategies for a talent contest, drawing inspiration from events like "America's Got Talent." It emphasizes the critical role of quality in ensuring the success of such events, encompassing both musical and sports talent. The plan defines the project's scope, identifies key stakeholders such as marketing, procurement, stage management, and sound system management, and establishes metrics for quality management. It details quality requirements and standards for both products (e.g., stage lighting, sound systems) and processes (e.g., procurement, participant recruitment, and TV airing). Quality assurance focuses on maintaining process quality through continuous assessment and weekly evaluations, while quality control emphasizes the quality of products, with specific measures for items like mixers, microphones, and advertising materials. The plan includes quality assurance and control logs for tracking and ensuring adherence to quality standards, aiming to deliver a high-quality and well-organized talent contest.

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STUDENT NAME:
REGISTRATION NUMBER:
UNIT CODE:
UNIT TITLE:
NAME OF SUPERVISOR:
DATE DUE:
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Table of Contents
INTRODUCTION.................................................................................................................................2
QUALITY MANAGEMENT APPROACH...............................................................................................2
QUALITY REQUIREMENTS / STANDARDS..........................................................................................3
QUALITY ASSURANCE......................................................................................................................4
QUALITY CONTROL..........................................................................................................................5
QUALITY CONTROL MEASUREMENTS..............................................................................................6
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INTRODUCTION
This project management plan describes management of quality standards in the the talent
contest such as “America got talent”. Quality is very integral to the success of any talent contest
whether its musical talent or sports talent. This therefore makes it very important to manage the
quality of the event to ensure high quality. The events need to be highly organized and
monitoring and evaluation strategies put in place in order to ensure everything goes on as
planned to ensure that the desired quality is met. The scope of the project is defined and the
necessary stakeholders are identified. Different stakeholders will have different roles to play and
they include marketing of the talent contest,procurement of materials,make up and
fashion,photography, stage management and management of the sound systems (Biafore &
Stover, 2012).
QUALITY MANAGEMENT APPROACH.
The quality management of the talent contest involves the setting of product and processes
standards and identifying measurement methods for the standards set. The following are the
metrics for managing quality of the talent contest.
Metrics will include:
 Schedule
 Resources
 Cost
 Manufacturer specification
 Performance level of products
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QUALITY REQUIREMENTS / STANDARDS
The quality management plan of the talent contest involves planning for ensuring quality of both
products and processes.The framework for quality standards on products is developed by the
project team while incorporating the opinions of various other stakeholders. The quality of
products needed to make the contest successful such as stage lighting,speakers and sound
systems,quality of clothes for contestants and any other products are defined in the framework
(Nohe, 2009).
The quality standards for processes need to be layed down in the project time line and the key
performance indicators identified. The processes that may take place in the talent contest include
procurement,recruitment of participants,recruitment of judges for the competition and airing of
the program on live TV and other methods that may be deemed appropriate.
Product Quality:
The quality standards for all the products used in the talent contest will be identified by the
project team. A research on the basic quality standards that are necessary for occurring out such
a project will be done to help give the project team detailed information which they can use for
decision making. The other major talent contest of similar scope will be identified and
information on products used that ensured the project achieved its objectives and that the
products used were of optimum quality (Kloppenborg, 2015).
Process Quality:
Processes are very crucial in a project of a big scope like the “America got talent”. The quality of
this processes is even more important since the project is almost entirely all abut processes and
activities (Rose, 2014). It is important for processes to be of high quality so that the activities can
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be undertaken successfully. The project team will seat and identify all the processes that need to
be undertaken at each stage of the project from the beginning to the end. The team members
then develops quality standards for each product depending on the various variables they will
have identified as crucial (Basu, 2012).
QUALITY ASSURANCE
Quality assurance focuses on quality of processes that will be maintained throughout the project. Continuous
assessment and evaluation of the standards of quality for both products and process will be done at intervals of one
week. The current standards of quality of processes is compared to what was planned and then corrective action can
be taken (Wilson, 2015). The quality standards of processes is monitored on a weekly basis to ensure that everything
in the talent contest goes on as planned.
Process Action Acceptable Process
Standards
Process Phase Assessment Interval
Carrying out auditions - < creating awareness
on the date of audition
for at least 2 weeks
- Candidates must get
an average of at least 6
points out of 10 to
qualify for the next
level of competition
Auditioning Weakly
Procurement - < procurement should
be done by the project
team and should be
according to the
procurement After every two
weeks
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project budget
- Review of inventories
and identification of
reliable suppliers
Designing and outfits
for participants
- < 6 designers to be
chosen to design
clothes for
participants.
- Designing and
dressing of judges by
different 2 other
fashion experts
Designing and make
up
Daily
QUALITY CONTROL
Quality control focuses on the quality of products used in the talent contest. The project team manager designs the
quality control measures that will ensure the standards of quality set are met throughout the project. The products
bought for use in the project will be assessed to identify whether or not the quality standards for all products has
been met.
Product Physical/Performance
Standards
Quality Assessment
Activities
Assessment Intervals
3 mixers and 10 high
voltage public address
- 2400 volts speakers Lab testing and
manufacturers manual
Before purchase
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systems -3.5 Amp output
Digital audio music
mixers
assessment
Brochures,posters and
advertising banners
- the brochures should
be printed on a water
proof A5 size papers
and should be
appealing and colorful
- Posters of A3 size
with graphics depicting
the activities of the
contest
Physical assessment Every audition
event/activity
ICT tools - High tech ear
microphones
- desktop computers
High speed internet
Lab testing and
physical assessment
Everyday before the
events
QUALITY CONTROL MEASUREMENTS
The quality control measures are the methods that will be used to measure the standards of
products so that they can be compared with what was planned. Quality control measures are
different for each category of products to be used in the project (Australia & Blanton, 2015).
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The relevance and effectiveness of the marketing message is measured by how precise and
convincing it is to the target audience. If the actual measurement do not meet the expected
standards,corrective action needs to be taken to ensure the standards are improved (Tomczyk,
2013).
Quality Assurance Log
Trial
#
Date Process
Measured
Required
Value
Actual
Measured
Acceptable?
(Y/N)
Recommendation Date
Resolved
Quality Control Log
Cable
#
Date Item
Measured
Required
Value
Actual
Measured
Acceptable?
(Y/N)
Recommendation Date
Resolved
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SPONSOR ACCEPTANCE
Approved by the Project Sponsor:
___________________________________________ Date:____________________
G.Gujer
References
Australia, C. L., & Blanton, S. (2015). Information Technology Project Management.
Basu, R. (2012). Managing quality in projects. Burlington, Vt: Gower
Biafore, B., & Stover, T. (2012). Your Project Management Coach: Best Practices for Managing
Projects in the Real World. Hoboken: John Wiley & Sons.
Kloppenborg, T. J. (2015). Contemporary project management: Organize, plan, perform.
Nohe, M. (2009). Implementation of quality control measures in project management and its
impact on customer satisfaction. München: GRIN Verlag GmbH.
Rose, K. (2014). Project quality management: Why, what and how
Wilson, R. (2015). Mastering project time management, cost, control, and quality management:
Proven methods for controlling the three elements that define project deliverables.
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Tomczyk, C. A. (2013). Project manager's spotlight on planning. San Francisco, Calif: Jossey-
Bass.
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