Quantitative Research in Healthcare: Study of Patient Satisfaction

This report examines the application of quantitative research in healthcare settings, specifically focusing on its role in improving patient satisfaction and healthcare outcomes. The assignment highlights how quantitative methods, such as statistical analysis of patient surveys and questionnaires, are utilized to assess and enhance various aspects of healthcare delivery. The report discusses the importance of quantitative research in areas like pain management, where patient feedback is crucial for evaluating the effectiveness of treatments and services. The study emphasizes the significance of data-driven insights in identifying areas for improvement within healthcare facilities, ensuring better patient care, and optimizing operational efficiency. The report concludes with a discussion of the impact of quantitative research on the overall quality of healthcare, emphasizing the need for continuous evaluation and improvement based on empirical evidence and patient feedback. References from sources like BMJ Quality & Safety are included to support the findings.

Use of quantitative research design to improve quality in care and health
outcomes
Diverse research methods in the healthcare industry are employed for improving customer
satisfaction, patient disease prevention and safety facilities. Quantitative research is being
used by hospitals which gives a fair idea of scope for improvement in a hospital setup.
Statistical, numerical or mathematical findings are provided for quantitative studies
(Shoyana, 2011). However, the ultimate success depends on the perspective of the patients
and the behavioural pattern of the healthcare professionals in general in the context of the
organisation. There are many different methods to conduct quantitative research based on
marketing ideas that enhance services and behavioural impacts in medical institutions. Pain
management is one of the areas of interest. Health facilities know that many of their clients
who require services suffer from pain or discomfort. By using quantitative studies for patient
investigations, physicians can find out how happy they are with their service.
At the time of entry and release from hospital a pain and discomfort study may be carried out
among patients. The study includes a questionnaire, and these questions are to be answered
by patients without hesitation or prejudice. The findings of the study are fed into a computer
and evaluated statistically in order to understand the cause of the problem if any, the areas of
concern and suggestions for improvements of the facilities including quality of the healthcare
professionals.
The pain and discomfort study can offer the healthcare professionals as well as the hospital
management an idea of how the patient feels about the service given by the healthcare
professionals, whether their concerns are given due importance, whether the facilities in the
hospital need improvement and what is the level of service compared to other hospitals
(Quantitative Research Helps Improve Healthcare Facilities 2015).

References
Quantitative Research Helps Improve Healthcare Facilities. (2015). Retrieved from
https://www.new-perspectives.net/quantitative-research-improves-healthcare-
facilities/
Shojania, K. (2011). BMJ Quality & Safety: new opportunities for better, safer
healthcare. BMJ Quality & Safety, 20(4), 291-292. doi: 10.1136/bmjqs.2011.052233