Impact of Race Discrimination on Employee Productivity Project

This project investigates the impact of race discrimination on employee productivity within organizations, using Amazon as a case study. It aims to determine areas of race discrimination, assess its effects on employee productivity, and identify ways to mitigate the issue. The research includes a literature review on workplace racial discrimination, its effects on employee morale, and strategies for creating a more inclusive environment. The methodology utilizes a research onion framework, employing an interpretivism philosophy, inductive approach, and qualitative research choice. Data collection involves questionnaires, secondary data from books, journals, and online articles. The project addresses ethical considerations like anonymity, informed consent, and confidentiality, with a focus on ensuring a diversified workforce and implementing non-discriminatory policies. The project also outlines potential limitations such as time constraints and provides a detailed research approach including sampling techniques and data analysis methods.

The impact of race
discrimination on
employees productivity in
any company

Project Title
The title for this project is “The impact of race discrimination on employees productivity in an
organisation.” A case on Amazon
Aims & Objectives
Aim:-
The research aim mainly present the intention behind conducting a research along with the area
on which it is to be performed by summarising the whole study area within single sentence. The
research aim for current investigation is mentioned below:
To determine the impact of race discrimination on employees productivity within an
organisation. A case on Amazon.
Objectives:-
The research objectives are one which is basically formed by dividing the aim into several
different area so that overall regarding a particular study area can be performed in effective
manner by considering each and every aspect of investigation. It support in providing direction
to researcher regarding the area which it is to consider so that appropriate findings can be
performed. Following are the research objective fro current project,
 To determine areas on that race discrimination is based in an organisation.
 To determine the impact of race discrimination over employees productivity in Amazon
 To ascertain the ways that Amazon use for reducing the issue of race discrimination.

Relevance to professional or Academic field/ Literature review
Relevance
 The proposed research will support in creating the understanding regarding the race
discrimination and several areas that cover under it. This will contribute toward
enhancing the academical knowledge of students as they get aware about the

discrimination practices that are mainly identified at workplace so that their career won't
get affected by these. In addition to this it also hold professional advantage as by
considering the information provided in this research will be used by several other
organisation in order to determine the impact of race discrimination and ways to remove
them.
 This research will help in developing knowledge toward kind of discrimination
performed within the an organisation and negative influence it have over the culture as
well as employees working within the organisation. In addition to this research would
also present a new understanding regarding the factors that can be consider to minimize
racial discrimination.
 Background of research:- Race discrimination is the major issues that restrict an
organisation to operates its business in effective manner as it directly influence the
activities performed by employees. This is so because it negatively affect the
organisational culture and also demoralise the employees which restrict them to perform
well and result of which the employee's productivity get affected. For performing this
investigation Amazon will be taken into consideration which is a larger multinational E-
commerce organisation, engaged in offering range of food items from grocery item to
lifestyle products etc.
 Rationale:- The main aim behind conducting this project is to enhance the knowledge
of researcher regarding the impact of race discrimination over employee's productivity
and manner in which it is helpful in achieving organisational success. Additionally, it
also support in keeping the organisations aware regarding major issues that they may
face if race discrimination is being performed within their organisation.
Literature review:
 Areas on that race discrimination is based in an organisation :- According to the
view point of Triana, Jayasinghe and Pieper, 2015 race discrimination occurs at
workplace when an individual is treated different as per their perceived race or
ethnicity. It is also performed as per the skin colour that an individual have. Hence
when an individual is treated less favourably as compare to another person within a
similar situation because of their race or descent then it is classed as racial
discrimination. These kind of discrimination occurs directly when an employer target

and employee of racial group. This is mainly occurs when the working environment is
consistently hostile, degrading or offensive to that particular employees. But on the
other side, discrimination performed indirectly among the employees when the neutral
job polices exclude people belongs to minority and not for the reason that is related with
job ie. they get a bias behaviour from workplace over their common rights. These all
leads to racial discrimination and it occurs because people measures the employees that
belongs to culture which is different from others over separate parameter and develop a
perception about them. As a result of which they started considering these factor in
order to criticise and discriminate them at workplace and in term of several actions that
are performed with the organisation. This all contribute toward influencing other to
perform things in same manner as a result of which people belongs to different racial
have to face the negative behaviour of order employees and criticism which restrict
them to stay and work over a particular place for longer period of time.
 The impact of race discrimination over employees productivity in Amazon:- As per
the view point of Dobbin, Schrage and Kalev, 2015 the race discrimination is usually
contain such conduct where people belongs to different racial are being criticised and
discriminated by another people at workplace. As a result of which it creates negativity
at workplace and leads to increase in dissatisfaction, dispute, absenteeism, turnovers,
lack of operational efficiency etc. issues get arises. This in turn directly affect the
performance as well as productivity of employees as they get dissatisfied with the
negative behaviour that they are facing which make it difficult for them to survive at
workplace. This in turn create a sort of anxiety, nervousness among the employees who
get racial discriminated and they won't be able to perform their operations well. In
addition to this they also find difficulty in enhancing their skills and capability as they
don't get adequate chance to learn those things and perform accordingly. As a result of
which they won't become able to perform their operations in effective manner along
with the required standards. Hence, the racial discrimination performed at Amazon
brings up negative impact over the employees as their morale and confidence is
dropping out which not let them to perform work in certain direction. This in turn also
affect their productivity as people won't be able to perform their operations in effective

manner as racial discrimination increasing the absenteeism as well as error in operations
as a result of which productivity as well as quality of operations get reduced.
 The ways that Amazon use for reducing the issue of race discrimination:-
According to the view of Gaertner and Dovidio, 2014, race discrimination is consider to
be a major issue which affects the performance of employees and their productivity
within workplace. This in turn affect the performance of organisation at marketplace as
lack of productivity results into dissatisfaction among the customer in term of their
unfulfilled expectation that they hold toward the organisation. In order to maintain the
quality in term of its operations as well as productivity it is crucial for Amazon to
ensure that their employees must remain satisfied and motivated within the workplace
so that operations must be perform in effective manner toward the accomplishment of
organisational goals. Hence, Amazon adopt several ways through which racial
discrimination can be avoided within the organisation. Among them, Amazon put
emphasis toward maintain a diversified workforce so that larger number of people be
able to work together and learn to respect other culture. This in turn not only help in
bringing new or innovative ideas but also support in bringing coordination among
employees. In addition to this it also focuses toward forming policies that includes the
guidance related with the non-discriminatory Acts so that proper working policies can
be formulated that results into ethical practices. These policies also support the
employees in creating trust toward the management in context of treatment they will get
at workplace. This is because formation of policies ensure that the employees will be
treated equally and will get bias behaviour from the management in term of the
opportunity as well as actions that will they experience at workplace.
References
Triana, M. D. C., Jayasinghe, M. and Pieper, J. R., 2015. Perceived workplace racial
discrimination and its correlates: A meta‐analysis. Journal of Organizational Behavior. 36(4).
pp.491-513.
Dobbin, F., Schrage, D. and Kalev, A., 2015. Rage against the iron cage: The varied effects of
bureaucratic personnel reforms on diversity. American Sociological Review. 80(5). pp.1014-
1044.
Gaertner, S. L. and Dovidio, J. F., 2014. Reducing intergroup bias: The common ingroup

identity model. Psychology Press.
Research Approach or Methodology
Research methodology is that sections of an investigation which contains a detail about the type
of tools and techniques that must be used in order to gather, evaluate, interpret and conclude the
information in effective manner toward the accomplishment of research aims and objectives. In order to achieve the research aims and objective, a framework of research
methodology will be taken into consideration named as research onion which support
the investigator in selecting the appropriate set of methods, tools and technique in order
to collect, interpret and analyse the information effectively. This model consists of
several layers among them each layer describe about some method or factor to guide the
researcher over its operations. These layers can be understand with the help of
following point,
◦ Research philosophy:- There are mainly two type of philosophies that get used
within an investigation such as interpretivism and positivism. In order to provide
information appropriately using the view point of several authors, interpretivism
philosophy will be used which help in making critical evaluation over the view point
of several authors regarding the racial discriminations within Amazon.
◦ Research Approach:- For gathering the data in effective manner research approach
will be used i.e. inductive or deductive. Among which the inductive approach will
be used as it provide an opportunity to perform in-depth evaluation over the
information available within the support of proposed aims and objective so that
information can be provided in right manner which leads to accomplishment of
research aims and objectives.
◦ Research choice:- There are basically two type of investigation method that can be
adopted that are qualitative and quantitative method of investigation. Among which
the qualitative method of investigation will be used for performing this research as it
make use of several theoretical framework and concepts which support in
conducting and presenting the information detailed as per the objectives that are
developed within investigation.
◦ Time Horizon: It is an essential tool within an investigation that support a
researcher in determining the time period taken by set of activities throughout the

project while performing research activities. For this Gantt chart will be used as an
effective graphical presentation tool that support an investigator to complete each
activity in pre decided time period.
◦ Research design: There are mainly three type of research design such as
descriptive, exploratory and experimental. Among them descriptive research design
will be adopted for this project as it allow in-depth presentation of information to
make the data more clear and understanding.
◦ Sources of data:- The data is mainly gathered from two sources such as primary and
secondary where primary information will be collected with the help of
questionnaire while secondary information will be gathered using books, journals
and online articles by performing literature review.
◦ Data collection technique:- Several kind of data collection techniques used within
an investigation such as observation, questionnaire, interview etc. For this project
questionnaire will be taken into consideration.
◦ Sampling:- A procedure for sampling includes random, systematic, stratified and
judgement sampling. For this research, stratified and judgemental random sampling
will be taken into consideration as it help in ensuring equal representation of
identified segment. In this project sample size of 50 respondents will be taken into
consideration.
◦ Research ethics:- This investigation will be performed while ensuring all the ethical
consideration such as anonymity, informed consent and confidentiality so that most
accurate and reliable information can be presented with the help of investigation.
◦ Research limitation:- The major limitation that the investigator may face while
performing the investigation is limited time period. As the time provided fro
performing the investigation is very much limited and may also affect the several
activities that investigator have to perform for accomplishing its research goals.
◦ Reliability and validity:- The reliability and validity of research mainly depend over
the sources that are used for gathering information. Here questionnaire is used to
gather the information which sets the criteria over which respondents have to give
their view and thus it support in gathering appropriate information which is reliable
and valid as per investigation requirement.

 For accomplishing the research objectives in effective manner t is crucial to present the
data which support in fulfilling the requirement of information in effective manner. In
order to perform this it is crucial to the researcher that it must use adequate sources
through which information must be gathered. There are basically two type of source of
data such as primary and secondary which support in gathering the information in
relation with the topic of concern. In order to perform this investigation effectively both
the method of data collection will be used. Among which secondary information will be
gathered from the data which is already get published and gathered by another
researcher before. This data will be gathered from sources like books, journals, articles
etc. and will be presented in the form of literature review. On the other side primary
information will gathered fresh information with the help of questionnaire in which
respondents are selected using random sampling method as it help in avoiding the bias
behaviour in term of selecting respondents. The respondents fro this investigation will
be 50 employees.
Ethical Issue
The major areas of investigation over which the ethical concern may arise is that authenticity
and reliability of data. Hence in order to deal with this, researcher will gathered the secondary
information in context of research topic from those articles which get published appreciated by
several institution so that the information presented will be more accurate and reliable. As this
would be the most accurate and true information regarding the research topic which support in
accomplishing the research topic. In addition to this for ensuring the reliability of the
information presented the data will be gathered from the sources which provided latest
information. Another ethical concern that may arise among people can be related with the
informed consent to the participant of investigation. In order to ensure that such ethical issue
may not arise in future the researcher sent a consent form to the respondents with the
questionnaire so that they remain clear about all the information and norm of participation to
work ethically.
Expected Outcome

The outcome of proposed research will brings up information regarding the negative outcome
that company is facing due to race discrimination and manner in which it is affective the
productivity of employees. Despite of this it will also present information regarding the
measures that Amazon must consider in order to reduce such practices. Additionally it also help
the researcher in personal development by providing them an opportunity to enhance their
researcher skills and capability which support in performing the investigations effectively by
properly implementing the tools and techniques in right manner. This support in gathering,
arranging and presenting the information in more meaningful manner which further contribute
toward extracting the most positive outcome that help in achieving the research aims and
objectives. Despite of this it also support the researcher in enhance knowledge toward the
workplace issues that may arise due to race discrimination so that they can deal with such
issues in future.