Evaluating Racial Discrimination's Impact at A1 Personnel: A Report

This report investigates the impact of racial discrimination on the productivity of A1 Personnel, a small-scale organization. It begins with an introduction to equality and diversity, defining key concepts and highlighting their importance in the workplace. The report reviews the existing literature on equality, diversity, and racial discrimination, followed by a detailed explanation of the research methodology. The findings include the challenges A1 Personnel faces regarding racial discrimination, such as a lack of understanding of relevant laws and intolerance in the workplace. The report also suggests strategies to overcome these challenges, such as regular communication, implementing anti-racism practices, and raising awareness. The research employs an interpretivism philosophy and case study approach to analyze the issue, aiming to identify the impact of racial discrimination on organizational productivity and propose actionable solutions.

Unit 6: Managing a
Successful Business
Project
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Chapter 1. Introduction....................................................................................................................3
Background of the organisation..............................................................................................3
Review of problem/issue........................................................................................................3
Rationale for selection of topic...............................................................................................3
Chapter 2. Literature Review...........................................................................................................4
Concept of equality and diversity...........................................................................................4
Chapter 3. Methodology.................................................................................................................6
Chapter 4. Results............................................................................................................................9
Chapter 5. Conclusions and Recommendations............................................................................10
Chapter 6. Reflections...................................................................................................................12
REFERENCES..............................................................................................................................14
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Chapter 1. Introduction
Equality ensures that everybody is having access of equal opportunity and not treated or
discriminated differently because of their characteristics. While diversity enforces respecting and
valuing individual from different backgrounds and further place positive values among them by
treating them in an effective manner (Delatolla, 2021). Equality and diversity helps organisation
to promote a workplace culture in which each and every individual get treated according to their
talent. It helps in fostering better productivity as well as efficiency. It is essential for an
organisation to treat all individuals in fair manner and create an inclusive workplace culture.
Company with the help of a sharing equal access opportunity to individual can take advantage of
their skills and talent in a full potential. It will allow organisation to assure or more economic
growth and development. Present report has been conducted on A1 Personnel which is a small
scale organisation. This report has been made upon the aim to evaluate the impact of racial
discrimination which is the major challenge of equality and diversity upon organisational
productivity. Racial discrimination is defined as a practice in which individual get discriminated
on the basis of their skin colour, ethnic origin and other factors. Report includes research
question, objectives, literature review and methodology. In addition to this interview is being
conducted which is further accompanied with conclusion and recommendation to organisation.
Background of company
AI personnel, is operating its business operations with an aim to offer best value to their
consumers by offering them qualitative temporary employees and in a very reasonable price.
This organisation is selected as it is engaged with dealing of employees or candidates at large
scale which lead them to face the impact of racial discrimination
Review of problem/issue
Present report has been conducted on A1 Personnel which is a small scale organisation and
is facing the issue of racial discrimination. It has been observed that it is essential for company
to effectively embrace equality and diversity practices while respecting individual from different
background.
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Rationale for selection of topic
The selection of present research topic is rational as it is related to the key issue which is
commonly faced in corporate sector. It is essential for organisation to ensure that there are equal
opportunities provided to every individual. Organisation is required to provide diversifying
workplace culture and make sure that employees do not get discriminated on any basis. In this is
research investigator effectively conducted in depth evaluation of the challenges of racial
discrimination. This research project plays important role that helps in meeting academic
purpose and educational background of investigator through which for the improvement can
made in competencies and skills.
Research Aim-
“To identify the impact of racial discrimination as the major challenges of equality and
diversity upon productivity of company”. A case study of A1 Personnel
Research Objectives-
 To identify the concept of equality and diversity.
 To evaluate the challenges of racial discrimination that has been faced by company.
 To evaluate the strategies through which A1 Personnel can overcome the challenges of
racial discrimination to maximise productivity.
Research Questions-
 What is theconcept of equality and diversity?
 What are the challenges of racial discrimination that has been faced by company?
 What are the strategies through which A1 Personnel can overcome the challenges of
racial discrimination to maximise productivity?
Chapter 2. Literature Review
Concept of equality and diversity
As per the view point of Boysen and Chandra,(2021), equality is a practice in which each and
every individual within organisational workplace structure are having equal opportunity and does
not get treated differently on the basis of their characteristics. While on the other hand if it is
talked about diversity it is related to the concept of undertaking account of the difference among
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groups and individuals and further place positive value among those differences
(UNDERSTANDING EQUALITY AND DIVERSITY IN THE WORKPLACE. 2015). It is essential
for an organisation to ensure that individuals with and workplace remises does not get
discriminated on the basis of gender, sexual orientation, disability, religion, belief and other
characteristics. Organisation must ensure that every individual enjoys equal opportunities. It has
been underlined that discrimination play key role that affects productivity and performance of
employees and organisation on simultaneous manner. It place negative perceptions and thoughts
among employees that affect their overall productivity. In addition to this it is essential for
company to celebrate and value diversity within an organisation and promote human rights and
freedoms with dignity and respect (Sukalova and Ceniga, 2021). Along with this company must
also recognise and undertake individual’s different knowledge experience skills and further
encourage the differences. With the help of this company can significantly generate higher level
of productivity among individual. Organisation is required to effectively understand the
importance of equality and diversity and recognise each and every individual difference. It will
not only allow company to encourage higher productivity but father allow them to enhance
productivity of employees (Zaccaroni, 2021). There is different type of acts which is essential for
company to consider such as equality act, disability discrimination act, sex discrimination act,
human right act and racerelation act.
With the help of placing all these laws within organisational workplace premises company can
effectively embrace equal and discrimination free environment. This act also facilitates company
to foster diversity through which company can effectively create a culture that values individual
differences in an effective manner. It not only benefits organisation but also have positive impact
upon individual and society within which company is performing their operations (Colfer, 2021).
Thus, according to the above mentioned analysis it has been identified equality and diversity is
essential for in organisations through which company can generate more competitive
advancements in respective industrial sector. It is essential for company whether it is small or
large to place equality and diversity as the topmost priority, as it will significantly allow
company to have better workplace culture. This will enhance overall productivity and
profitability of organisation and employees in a significant manner.Furthermore, it helps
company to improve productivity and success (Choi, 2021). It also facilitate organisation to
nurture environment and enhance employee retention and satisfaction.
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Challenges of racial discrimination that has been faced by company
According to the viewpoint ofLevrau and Clycq,(2021), there are number of challenges of racial
discrimination that can be faced by an organisation. These challenges not only affect overall
productivity of organisation but also have negative impact upon performance level of employees
at great extent. It has been identified that challenge related to proper understanding of the laws
and right to protect employees is the major challenge that affects company growth and
development. It has been identified that it is essential for company managers to implement all the
legal rights and practices that protects employees from any discrimination practices. It will
significantly lead organisation to make sure that employees does not get disconnected on the
basis of any characteristics (Gropas, 2021). Furthermore it has been identified that it is essential
for company to have proper understanding of principles of equality and non discrimination
practices in order to implement positive workplace culture. Along with is it has been identified
that challenge related to intolerance within workplace also affect performance and satisfaction
level of employees. it is essential for organisation to have tolerance towards employees in order
to implement racial discrimination practices in effective manner. According to the analysis this
has been evaluated that communication also the major challenge of equality and diversity that an
organisation face. It is essential for company to make sure that they communicate individuals
and take regular feedback from them. It helps company to understand their issues and problems
that are affecting them (MacNeily, 2021). Thus, according to the above mentioned analysis it has
been identified that racial discrimination are having number of challenges that not only effective
organisation profitability but also affect satisfaction and moral of employees at great extent. It
further affect company to perform their business operations in an effective manner that have
direct impact on profitability and productivity of organisation.
Strategies through which A1 Personnel can overcome the challenges of racial discrimination to
maximise productivity
According to the viewpoint of Mansouri and Modood,(2021), racial discrimination is a global
issue that affects organisation productivity and performance of employees. It not only affects
employee’s motivational level but also hamper per their performance level. There are a number
of challenges of racial discrimination that organisation face which is essential for them to
overcome. With the help of this company can not only satisfy employees but can also enhance
their productivity alongside with overall productivity level of organisation. It has been identified
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that it is essential for organisation to undertake the advantage of strategy of regular
conversation; it is the first step which is essential for AI personnel to acknowledge, as with the
help of their employees can express themselves towards management. With the help of this
company can respect fully undertake decisions with employees and can provide them protection
related to discrimination practices (Georgiadou, 2021). With the help of regular communication
an organisation can encourage employees to speak up related to racial issues that they are facing.
In addition to this company with the help of undertaking advantage of strategy like implementing
anti-racism in their training values and action can effectively allow organisation to have
healthier, stronger and better workplace environment for employees. It helps in framing positive
relationship with employees that help company to reduce discrimination in an effective manner.
In addition to this AI personnel with the help of taking advantage of spreading awareness can
educate employees and employers about the benefits of anti-racism practices for both
organisation and their performance (Klein, 2021). Company is also required to hold themselves
accountable in order to bring more social awareness in workplace culture associated to racial
discrimination and implement effective practices to overcome them, as it is essential for AI
personnel to cultivate diversity with the help of tackling unconscious biases. With the help of this
organisation can effectively provide better workplace environment to employees.
Chapter 3. Methodology
Research methodologies are termed as technique and tool that investigator undertake in
order to gather reliable and authentic information and data associated to the topic. It is important
for an investigator to undertake advantage of most effective research methodologies in order to
conduct research with the help of the integrated information (Estaugh, 2021). In terms the
present research investigator with the help of taking advantage of research onion which is an
effective framework will conduct research in an effective manner. It helps investigator to a sure
success of research with more efficiency.
Research philosophies –
Research philosophy is defined as a belief about the manner in which data is required to be
analysed, collected and utilised. It is essential for investigator to undertake advantage of best
research philosophy according to the topic in order to accomplish research objectives in an
effective way (Henderson and Bhopal, 2021). There are mainly two forms of research
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philosophy out of which it is essential for investigator to undertake effectiveresearch philosophy
according to topics. In terms with present research investigator with the advantage of
interpretivism philosophy will gather, analyse and use data and information effectively. Main
reason behind selecting this research philosophy is to conduct research with the help of
evaluating information in -depth manner. With the help of this method investigating generate
primary data that helps in enhancing validity of research, as in this information is collected with
honesty and trustworthiness. With the help of this research philosophy investigator can integrate
human interest into research and can effectively conduct research.
Research Approaches –
Research approaches are defined as procedure and plan to conduct research in an
effective manner. With the help of this investigator can engage in the process of effective data
collection and analysis and interpretation. With the advantage of taking best research approach
researcher can enhance understanding of the topic (Gümüş, Arar and Oplatka, 2021). Deductive
and inductive are two types of research approaches. In terms with present research investigator
will be help of inductive research approach to effectively investigate present issue in an effective
manner. Main reason behind selecting this research approach is that it allows investigator to
conduct research by generalizing information in effective manner. With the help of this
researcher can effectively evaluate data and can further undertake decisions in effective manner.
In addition to this it has been determined that inductive approach is flexible that allows
investigator to effectively conduct research with the help of inductive elevation of data and
information.
Research strategies –
Research strategy is defined as step by step plan of action that provides investigator and
effective direction to utilise effort and thought in order to conduct research in a systematic
manner. With the help of this investigator can produce quality results and can further assure
success of research objectives.
Research Choice –
In order to conduct certificate a manner it is essential for investigator to undertake
advantage of best research choice as it is having direct and indirect impact upon research
objectives (Robertson, 2021). Quantitative and qualitative are mainly two forms of research
choice in order to conduct present research analysis researcher will undertake use of qualitative
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research choice. Main reason behind selecting this research choice is that it allows investigator to
understand attitude and perception of respondents in an effective manner. It also allows
researchers to provide insight that are specific to an industry and facilitate investigator to have
in-depth and detailed analysis of feelings thoughts and behaviours. Furthermore, it has been
underlined that qualitative data also facilitated investigator to encourage discussion that help in
accomplishing research with more effective data and information. In order to conduct present
research investigator will take advantage of interview in order to determine viewpoint and
perception of individual. It helps in gathering first hand data in a reliable justifiable and authentic
manner.
Time horizon –
It is defined as the time frame in which investigator is required to accomplish research
objectives of research in an effective manner. Longitudinal and cross sectional are two forms of
time horizon. In order to conduct present research analysis research will undertake advantage of
longitudinal time horizon, as it will help investigator to accomplish research in an effective
manner. By undertaking advantage of this time horizon researcher aim towards accomplishing
research in proper time frame, it help investigator to effectively evaluate data in specific time
period.
Data collection –
It is defined as a strategy in which investigator evaluate and identify data in an effective
manner. It is essential for investigator to undertake advantage of suitable data collection methods
or techniques in order to conduct research with authenticated and reliable data sources. Primary
and secondary or two forms of data collection methods (Shodiq and Madjid, 2021). In context
with present research investigator will undertake advantage of both primary and secondary data
analysis. In context with primary method investigator will select 5 respondents of organisation
out of the whole workplace. Present company is small scale organisation, thus with the help of
interview method researcher determine their perception towards the topic. While in context with
secondary research method researcher will take advantage of different data collection sources
like books, journal articles magazine and more. It has been identified that main reason behind
undertaking advantage of primary and secondary data collection method is that it helps
investigator to gather first hand information through which they can take unbiased and reliable
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information and data. While in terms with secondary data collection method, investigator aim
towards having in-depth evaluation of selected research topic from different type of sources.
Sampling:
It is defined as a process in which investigator undertake use of small sample size out of
the whole population. It has been identified that it is not possible for investigator to evaluate
larger population sizes. Thus, in order to conduct research with appropriate information and data
researcheris required to select bestsampling method according to selected topic. Probabilistic and
non-probabilistic data sampling are two form of sampling method. In context with present
research investigator will undertake advantage of non probabilistic sampling method in order to
acquire information from them. In this investigator select sample size of 5 respondents those who
are employees of company. As the project is on discrimination, the selected respondents are the
employees of A1 Personnel who may or may not face discrimination. It has been identified that
primary reason to select employees as respondent is that they have effective knowledge related to
the selected topic. It helps researcher to conduct research in an effective way with the help of
evaluating viewpoint and perception of respondents.
Q1: What is your view point of concept of equality and diversity?
Q2: What are the ways through which organisation can promote inclusion and diversity in
workplace structure?
Q3: What experience do you have while working with individuals of different background?
Q4: What do you think about the racial discrimination practices prevailing inAI personnel?
Q5: How racial discrimination can be overcome? Tell some strategies?
Q6: Which racial discrimination challenge did you face in the organisation that impacts on your
performance?
Chapter 4. Results
Q1: What is your view point of concept of equality and diversity?
Respondent 1: According to me equality ensures equal rights as well as opportunities for each
and every individual and diversity is respecting individuals from different background. In
addition to this it also foster workplace productivity and efficiency in effective manner I
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Respondent 2: As per my view point, equality is related to removal of barriers and provide fair
as well as equal opportunities to everyone. While, diversity is defined as a process of valuing
differences among people.
Respondent 3: Equality states being equal in which people get equal opportunities. While on the
hand, diversity means treatment of individuals from different background on same manner.
Respondent 4: As per me opinion, equality is embracing equal opportunities for all individuals
while diversity is respecting their differences.
Respondent 5: According to me equality and diversity is being aware about indirect
discrimination.
Q2: What are the ways through which organisation can promote inclusion and diversity in
workplace structure?
Respondent 1: As per my opinion organisation with the help of developing a culture of fairness
and inclusion can promote diversity and inclusion in workplace structure. It is essential for
organisation to remove barriers of equality and diversity in order to provide equal opportunity to
every individual.
Respondent 2: According to my perception, company with the assistance of offering diversity
and equality inclusion training can promote inclusion and diversity.
Respondent 3: Ensuring equal opportunities in one the most effective strategy that will allow
company to promote diversity and inclusion. Equality and Diversity plays essential role for
organisation as it helps them to promote work culture that effectively value talent beyond
discrimination.
Respondent 4: By enabling each and every individual equal right and opportunity.
Respondent 5: As per my opinion, organisation can effectively promote inclusion and diversity
in workplace structure with the help of empathic leadership and encouraging sense of
belongingness among individuals.
Q3: What experience do you have while working with individuals of different background?
Respondent 1: While working with individuals of different individual creativity fosters in an
effective manner.
Respondent 2: As per my experience working with individuals of different background
improves performance and knowledge and skills.
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Respondent 3: There is significant increase in productivity while performing work with other
individuals with different background.
Respondent 4: More innovation facilitates by performing roles and responsibilities with other
individuals.
Respondent 5: According to my experience, there is significant flow of information, ideas and
knowledge while performing roles and responsibilities with individual of different background.
Q4: What do you think about the racial discrimination practices prevailing in AI
personnel?
Respondent 1: Racial discrimination practices within AI personnel affect overall productivity of
company.
Respondent 2: Performance and productivity of employees get affected at greater extent
Respondent 3: In AI personnel racial discrimination practices affects motivation level of
employees.
Respondent 4: Due to racial discrimination practices there is negative impact of workplace
productivity of company.
Respondent 5: According to my view point racial discrimination is affecting morale and
motivation level of employees.
Q5: How racial discrimination can be overcome? Tell some strategies?
Respondent 1: Racial discrimination can be overcome with the help of ensuring regular
communication with employees and employers. It is one of the most important strategies that
allows organisation to facilitate equal opportunities to all.
Respondent 2: With the help of embedding anti-racism in organisation values, training and
actions organisation can overcome the challenges of racial discrimination in a well define and
effective manner.
Respondent 3: By spreading awareness and educating individuals within organisation related to
the benefits of equality and diversity.
Respondent 4: By cultivating diversity and tackling unconscious bias company can effectively
overcome racial discrimination. It is one of the most effective strategy that allows organisation to
provide equal opportunities to all.
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