Employee Retention: The Impact of Racial Discrimination at Tesco

This research project investigates the influence of racial discrimination on employee retention within Tesco. The report includes an executive summary, methodology, results, and findings derived from a survey of Tesco managers. Key objectives include identifying the importance of employee retention, determining the challenges of racial discrimination in the workplace, and ascertaining the relationship between discrimination and employee retention. The methodology employs a positivism philosophy with a deductive approach, utilizing a case study strategy and a quantitative data analysis method. Findings reveal a negative impact of racial discrimination on employee retention, affecting employee performance and organizational productivity. The study concludes that diversity training, awareness programs, and adherence to the Equality Act 2010 are vital for eliminating discrimination and improving employee morale and retention at Tesco. Recommendations suggest fostering an inclusive environment to enhance employee satisfaction and reduce turnover.

Research Project

Contents
Executive summary.............................................................................................................................3
Methodology........................................................................................................................................4
Results and Findings...........................................................................................................................5
Discussion...........................................................................................................................................16
Conclusion..........................................................................................................................................18
Recommendations..............................................................................................................................19
Reflection............................................................................................................................................19
REFERENCES..................................................................................................................................21

Title: The impact of racial discrimination on the employee retention.
Executive summary
Employee retention can be termed as the efforts made by a business organisation to
provide an environment which encourages the employees to remain associated with the
company and don’t actively seek any other employment opportunity. Employee retention is
vital for maintaining goodwill and reducing the cost incurred in frequent employee training
and development programs by a business organisation. In the following report, effect of
discrimination within the teams which exists due to globalisations and diverse team structures
on employee retention is being determined with the help of information collected using
primary and secondary research method for TESCO Ltd. It has been concluded that
discrimination has a negative impact on the employee retention and reduces the motivation
and morale of the workforce. At last, it has been concluded that with the help of providing
diversity training and monitoring any discrimination within the organisation, the management
of TESCO Ltd. can eliminate the adverse effects of discrimination on employee retention and
improve the goodwill of the company.
Research aim
“To investigate about the influence of racial discrimination over the employee retention
within an organization”. A study on TESCO plc.
Research objectives
 To identify the importance of employee retention for an organization.
 To determine the challenges that racial discrimination brings within the workplace of
TESCO.
 To ascertain the relationship between racial discrimination and affecting employee
retention within TESCO plc.
Research questions
 What is the importance of employee retention for an organization?
 What challenges does that racial discrimination brings within the workplace of TESCO?
 What is the relationship between racial discrimination and affecting employee retention
within TESCO plc.?

Methodology
Research Methodology can be defined as the section of a report which provides vital
information about the different types of tools, techniques and methods which have been used
by the researcher to obtain, gather, present, arrange and analyse useful and relevant
information and draw conclusions and interpretations to accomplish research objectives
(Stoermer, Hitotsuyanagi-Hansel and Froese, 2019). In order to achieve research objectives
under this report, onion framework of research will be implemented which comprises of
different layers that are essential to ensure effective and efficient execution of research in a
systematic manner. The different layers are being explained as follows:
Research Philosophy: In the following report, a positivism philosophy for research is
being considered as it helps in deriving scientific and logical conclusions to determine the
manner in which society operates.
Research Approaches: Inductive and deductive are the two primary approaches under a
research study. In the following research, deductive approach is being followed as it assists in
better analysis of the quantified data.
Research Strategy: It includes the comprehensive manner in which activities under a
research are carried out. For the following research report, experimental and case study
including active research strategy will be used. With the help of these strategies, a survey will
be conducted based on a questionnaire for obtaining information and collecting data.
Research Choice: In the following report, quantitative method of data analysis will be
used which is more effective in presenting the entire information in numerical facts and
figures which also improves the accuracy of conclusions and interpretations based on the data
analysis.
Time Horizon: In the following report, cross-sectional type of time horizon will be
followed as it helps in execution of research study within the time period or duration of time
decided during the initial phase.
Sources of Data Collection: Among the primary and secondary methods of collecting
information and data, secondary method of data and information collection will be used in the
form of books, articles and journals to gather relevant information and improve the research
quality (Jackson and Jackson, 2019). Primary method of data collection will also be used in
the form of a survey conducted through a questionnaire based on sampling method where

respondents are chosen on a probability basis to give equal opportunity for each person to be
selected. In this report, survey is being conducted on the 10 managers of TESCO Ltd.

Results and Findings
Questionnaire
Q1) Do you have any idea about racial discrimination?
a) Yes
b) No
Q2) Does employee retention is important for business organization?
a) Yes
b) No
Q3) What are the importance of employee retention for Tesco?
a) Increase morale
b) Reduce employee turnover
c) Greater productivity
Q4) Does racial discrimination may affect employee performance at workplace?
a) Yes
b) No
Q5) What are the major challenges that racial discrimination brings at working area
of Tesco?
a) Reduce employee performance
b) Arise conflicts
c) Reduce organizational productivity
Q6) In which manner racial discrimination impact on employee retention?
a) Positive
b) Negative
Q7) What are the ways company adopted to remove racial discrimination from
workplace?
a) Spread awareness
b) Implement Equality act 2010
c) Encourage employees
Q8) What benefits Tesco can acquire after removing the racial discrimination from
working environment?
a) Improve employee improvement
b) Motivate workers
c) Reduce conflicts among workers
Q9) What are the effective ways by which Tesco can retain workers for longer period

of time?
a) Rewards
b) Training and development
c) Provide proper guidance
Q10) Is Equality Act 2010 is effective for eliminating racial discrimination at working
area?
a) Yes
b) No
Q11) Suggested the ways by which company can enhance their employee retention at
working area without any kind of discrimination.
Data Sheet
Q1) Do you have any idea about racial discrimination? Frequency
a) Yes 6
b) No 4
Q2) Does employee retention is important for business
organization?
Frequency
a) Yes 7
b) No 3
Q3) What are the importance of employee retention for Tesco? Frequency
a) Increase morale 4
b) Reduce employee turnover 3
c) Greater productivity 3
Q4) Does racial discrimination may affect employee
performance at workplace?
Frequency
a) Yes 8
b) No 2
Q5) What are the major challenges that racial discrimination
brings at working area of Tesco?
Frequency
a) Reduce employee performance 4
b) Arise conflicts 4
c) Reduce organizational productivity 2
Q6) In which manner racial discrimination impact on Frequency

employee retention?
a) Positive 3
b) Negative 7
Q7) What are the ways company adopted to remove racial
discrimination from workplace?
Frequency
a) Spread awareness 5
b) Implement Equality act 2010 3
c) Encourage employees 2
Q8) What benefits Tesco can acquire after removing the racial
discrimination from working environment?
Frequency
a) Improve employee improvement 4
b) Motivate workers 3
c) Reduce conflicts among workers 3
Q9) What are the effective ways by which Tesco can retain
workers for longer period of time?
Frequency
a) Rewards 5
b) Training and development 3
c) Provide proper guidance 2
Q10) Is Equality Act 2010 is effective for eliminating racial
discrimination at working area?
Frequency
a) Yes 8
b) No 2
Theme 1: any idea about racial discrimination.
Q1) Do you have any idea about racial discrimination? Frequency
a) Yes 6
b) No 4

6
4
a) Yes b) No
Interpretation: From the preceding graphical representing it can be analysed that racial
discrimination is one of the major issues that faced by company. In this, employees are
discriminated on the basis of skin colour or ethical origin. Along with this, individual can
discriminate as per refusing to do business with socialise and also share resources with people
of certain group. In this regard, 6 out of 10 respondents are aware and familiar with this
theme and on the other side rest of 4 participants are not agree with this statement.
Theme 2: Employee retention is important for business organization.
Q2) Does employee retention is important for business
organization?
Frequency
a) Yes 7
b) No 3
7
3
a) Yes b) No

Interpretation: Every business organization wants to retain their workers by providing them
better training and development activities, rewards, extra benefits and many more. With the
help of this, company can improve overall performance of company. In context to this, 7
people think that employee retention is crucial for business to accomplishing their positive
brand image at market place. On the other side, rest of 3 participants are not familiar with this
statement.
Theme 3: The importance of employee retention for Tesco.
Q3) What are the importance of employee retention for Tesco? Frequency
a) Increase morale 4
b) Reduce employee turnover 3
c) Greater productivity 3
4
3
3
a) Increase morale b) Reduce employee turnover
c) Greater productivity
Interpretation: Employee retention is one of the effective activities through which firm can
established its positive brand image by reducing its employee turnover. In this, 4 people think
that retention of employees may assist in increasing their morale to execute their
performance. Along with this, 3 participants share their views that it also supports in reducing
employee’s turnover and rest of 3 respondents said that it contributes in increasing
productivity level of the workers and company as well at market place.
Theme 4: Racial discrimination may affect employee performance at workplace.
Q4) Does racial discrimination may affect employee
performance at workplace?
Frequency
a) Yes 8
b) No 2

8
2
a) Yes b) No
Interpretation: From the discussed graphical representation it can be evaluated that racial
discrimination is a major challenge for company because in which employees get
discriminated as per their colour. This is the reason that workforce may reduce their positive
performance at working area. As, 8 participants think that racial discrimination is directly
affect the employee’s performance because they fail in managing positive relation. On the
other side, 2 respondents are not agreeing with this theme.
Theme 5: Major challenges that racial discrimination brings at working area of Tesco.
Q5) What are the major challenges that racial discrimination
brings at working area of Tesco?
Frequency
a) Reduce employee performance 4
b) Arise conflicts 4
c) Reduce organizational productivity 2

4
4
2
a) Reduce employee performance b) Arise conflicts
c) Reduce organizational productivity
Interpretation: Racial discrimination is a biggest concern for business organization as it
affects the overall performance of company along with its workforce as well. In includes
various challenges that reduce positive performance of company. In this, 4 people think that it
may reduce the employee’s performance at workplace, 4 respondents said that it also arises
conflict among workers within the business organization. On the other hand, rest of 2
participants said that it reduces organizational productivity level.
Theme 6: Racial discrimination impact on employee retention.
Q6) In which manner racial discrimination impact on
employee retention?
Frequency
a) Positive 3
b) Negative 7