Comprehensive ICT Project Management Plan for RALS Roistering System

This project management plan outlines the development of the RALS Roistering System (RALS) for Globex, focusing on volunteer and client information management. The project includes defining the Measurable Organizational Value (MOV), scope definition, requirements gathering, and resource allocation. It details deliverables, acceptance criteria, and a comprehensive project plan with Work Breakdown Structure (WBS) and task assignments. The plan also incorporates risk analysis, a quality management plan, and project closure procedures, including evaluation criteria and an annotated bibliography. The project aims to improve Globex's operational efficiency, volunteer coordination, and client interaction through a robust and well-managed ICT system. Financial, customer, operational, strategic, and social impacts are considered, with metrics and timeframes provided for each area. The project covers aspects like system design, implementation, and testing, ensuring adherence to project management best practices.

ICT Project Management
RALS Roistering System

Table of Contents
Part One: MOV - Measurable Organisational Value.................................................................3
Part Two: Define Scope and produce a Scope Management Plan.............................................4
Requirements:........................................................................................................................4
In-scope and Out-scope of project:........................................................................................5
Deliverables:..........................................................................................................................5
Acceptance Criteria:...............................................................................................................6
List of resources:....................................................................................................................6
Part Three: Project Plan.............................................................................................................8
Part Four: Risk Analysis and Management Plan for RALS.....................................................14
Part 5: Quality Management Plan............................................................................................15
Part 6: Project Closure.............................................................................................................16
a. Annotated Bibliography...................................................................................................16
b. Checklist for RALS project..............................................................................................16
C. Evaluation Criteria...........................................................................................................17
Bibliography.............................................................................................................................18

Part One: MOV - Measurable Organisational Value
The customer, operational, social, financial and strategy becomes the desired areas of impact
of the RALS Roistering ticketing system development project. Some of these factors are
discussed below:
Area of
impact
Description Ranking
Financial The money related structure is mainly clarified for doing the
improvements of operations to co-ordinate the advancements and
the suggestions of the consummations of undertaking.
1st
Customer All the customers are comprehended as the framework range to
raise various types of questions that mainly taken account with the
help of general populations in relation to the task created by RALS
and connection of framework.
2nd
Operational Different operational techniques are selected to shape the security
of operations and the settlement of different procedures for doing
the adjustments in association.
3rd
Strategy The strategies are mainly characterized to affect the operations of
venture of RALS by developing different enhanced and successful
operations.
4th
Social Different operational techniques are suggested to build up
operations security and the combinations of procedures.
5th
Better- RALS venture is observed based on the advancement of other framework to expand
the work proficiency with the help of data administration.
Faster- RALS undertaking mainly helps to incorporate all the operations of venture as well
as advancement to expand the speeds of operations.
Rank Impact Metrics Timeframe

1 Financial Revenue, Money, Profit calculation 6 months
2 Customer Clients returning to the association based on the
administrations
2 months
3 Operational Less needed time to finish all types of
hierarchical operations.
2 months
4 Strategy All volunteers needed to be followed due to the
utilization of framework organized by RALS
1 month
5 Social All volunteers maintained the capacity to get
linked with all clients
3 months
Part Two: Define Scope and produce a Scope Management Plan
Scope Definition: The responsibility of RALS system advancement mainly helps to build up
all the operational changes of Globex to follow all volunteer’s and client’s information with
the help of framework that is created.
Requirements: Some of the requirements of project include both project materials and team
to develop all types of project operations. Some of the requirements of resources are listed
below:
Resource Name Type
System Analyst Work
Storage Material
IT Engineer Work
Documenter Work
Wireless routers Material
Project Manager Work
Planner Work

Computer Devices Material
Tester Work
Budgeter Work
Network Components Material
In-scope and Out-scope of project:
The in-scope of project includes:
 Improvement of the RALS Roistering system for doing the business in Globex.
 It also helps to incorporate different information of volunteers counting personal
details, qualifications details an different other additional details
 To assists in the completion of documentations based on both functional as well as
non-functional requirements
 Completion of the project within the time frame of 244 days
The out-scope of project includes:
 Proper training and guidance are provided to all Globex workers
 System maintenance related issues in relation to the data security and service quality
are not mentioned
Deliverables:
Some of the deliverables of RALS Roistering project are listed below:
 To do the proper testing of system, an updated test plan of report must be created
 Documentation of proper budget plan
 Maintain the records of entire developmental phase
 Creation of training manual
 Scope Verification techniques

 Development of exact report based on system requirements
Acceptance Criteria:
Checklist Item Checked
Project Plan Advancement 
Improvised Resource Allocation Plan 
Closing of all associated project documents project charter and initiation
documents

Feasible system designing documents 
Organized usage designing documents 
Pre-determined test results 
List of resources:
Resource Name Tasks
Budgeter Analysis of Client’s requirement
Development of project budget
Outsourcing of all used project materials
Computer Devices Installation of different hardware documents
Documenter Preparation of Initiation documents
Project Charter documentation
Preparation of project final documents
Documents review
IT Engineer Increases of Storage
Data Transfer range
Design analysis of ticketing system
User Interface development

Programming and Coding is done
incorporation of ticket system
Hardware components installation
Network Components Installing hardware components
Planner Proper selection of project team
Proper methodology selected
Plan outline developed
Project Manager Doing project feasibility analysis
Requirement Analysis
Project Meetings are organized
Signing off the documents
Plan review
Signing off the documents
Storage Storage is developed
System Analyst Design Platform is selected
Outline for the design is developed
Prototype is developed
Review of the prototype
Simulation of the completed design
Tester Black box testing
UX testing
Operations and tested
white box testing
Wireless routers Hardware components installation
Resource Name Type Initials Std. Rate

Budgeter Work B $60.00/hr
Computer Devices Material C $1,740.00
Documenter Work D $60.00/hr
IT Engineer Work I $95.00/hr
Network Components Material N $970.00
Planner Work P $60.00/hr
Project Manager Work PM $100.00/hr
Storage Material S $2,320.00
System Analyst Work SA $90.00/hr
Tester Work T $85.00/hr
Wireless routers Material W $870.00
Part Three: Project Plan
WBS Task Name Duration Start Finish Predecessors Resource Names Cost
0
Developing
Ticketing
System for
RALS
140
days
Mon
10/2/17
Fri
4/13/18 $99,980.00
1 Initial Phase 17 days Mon
10/2/17
Tue
10/24/17 $11,360.00
1.1
Analysis of
the project
feasibility
3 days Mon
10/2/17
Wed
10/4/17 Project Manager $2,400.00
1.2 Requirement
Analysis 5 days Thu
10/5/17
Wed
10/11/17 2 Project Manager $4,000.00
1.3 Making
Initiation
4 days Thu Tue 3 Documenter $1,920.00

documents 10/12/17 10/17/17
1.4 Charter
documentation 3 days Wed
10/18/17
Fri
10/20/17 4 Documenter $1,440.00
1.5
Project
Meetings are
held
1 day Mon
10/23/17
Mon
10/23/17 5 Project Manager $800.00
1.6 Signing off
the documents 1 day Tue
10/24/17
Tue
10/24/17 6 Project Manager $800.00
M1 Initial Phase
is completed 0 days Tue
10/24/17
Tue
10/24/17 7 $0.00
2 Resource
Accumulation 19 days Wed
10/25/17
Mon
11/20/17 $9,120.00
2.1
Client's
requirement is
analyzed
5 days Wed
10/25/17
Tue
10/31/17 8 Budgeter $2,400.00
2.2 Project team
is selected 7 days Wed
11/1/17
Thu
11/9/17 10 Planner $3,360.00
2.3
Budget for
the project is
developed
4 days Fri
11/10/17
Wed
11/15/17 11 Budgeter $1,920.00
2.4
Outsourcing
of the project
materials
3 days Thu
11/16/17
Mon
11/20/17 12 Budgeter $1,440.00
M2
Accumulatio
n of the
resources
0 days Mon
11/20/17
Mon
11/20/17 13 $0.00
3 Plan Phase 10 days Tue
11/21/17
Mon
12/4/17 $5,760.00
3.1
Plan
methodology is
selected
2 days Tue
11/21/17
Wed
11/22/17 14 Planner $960.00
3.2
Outline for
the plan is
developed
5 days Thu
11/23/17
Wed
11/29/17 16 Planner $2,400.00
3.3 Review of
the plan 3 days Thu
11/30/17
Mon
12/4/17 17 Project Manager $2,400.00

M3 Plan is
completed 0 days Mon
12/4/17
Mon
12/4/17 18 $0.00
4 Design Phase 16 days Tue
12/5/17
Tue
12/26/17 $11,520.00
4.1
Design
Platform is
selected
1 day Tue
12/5/17
Tue
12/5/17 19 System Analyst $720.00
4.2
Outline for
the design is
developed
3 days Wed
12/6/17
Fri
12/8/17 21 System Analyst $2,160.00
4.3 Prototype is
developed 7 days Mon
12/11/17
Tue
12/19/17 22 System Analyst $5,040.00
4.4 Review of
the prototype 2 days Wed
12/20/17
Thu
12/21/17 23 System Analyst $1,440.00
4.5
Simulation of
the completed
design
3 days Fri
12/22/17
Tue
12/26/17 24 System Analyst $2,160.00
M4 Complete
design is formed 0 days Tue
12/26/17
Tue
12/26/17 25 $0.00
5 Implementatio
n Phase 52 days Wed
12/27/17
Thu
3/8/18 $45,420.00
5.1 Storage is
developed 10 days Wed
12/27/17
Tue
1/9/18 26 IT Engineer,
Storage[1] $9,920.00
5.2 Transfer of
the data 5 days Wed
1/10/18
Tue
1/16/18 28 IT Engineer $3,800.00
5.3
Design
analysis for the
ticket system
4 days Wed
1/17/18
Mon
1/22/18 29 IT Engineer $3,040.00
5.4 Development
of User interface 6 days Tue
1/23/18
Tue
1/30/18 30 IT Engineer $4,560.00
5.5
Coding and
programming is
done
12 days Wed
1/31/18
Thu
2/15/18 31 IT Engineer $9,120.00
5.6
Integration of
ticket system
with storage
8 days Fri
2/16/18
Tue
2/27/18 32 IT Engineer $6,080.00
5.7 Installing 7 days Wed Thu 33 IT Engineer, $8,900.00

hardware
components 2/28/18 3/8/18
Computer
Devices[1],
Network
Components[1],
Wireless
routers[1]
M5
New System
installed in
Globex
0 days Thu
3/8/18
Thu
3/8/18 34 $0.00
6 Testing Phase 20 days Fri
3/9/18
Thu
4/5/18 $13,600.00
6.1 Black box
testing 5 days Fri
3/9/18
Thu
3/15/18 35 Tester $3,400.00
6.2 UX testing 5 days Fri
3/16/18
Thu
3/22/18 37 Tester $3,400.00
6.3 Operations
and tested 5 days Fri
3/23/18
Thu
3/29/18 38 Tester $3,400.00
6.4 white box
testing 5 days Fri
3/30/18
Thu
4/5/18 39 Tester $3,400.00
M6
Results of
tests are
compiled
0 days Thu
4/5/18
Thu
4/5/18 40 $0.00
7 Documentatio
n Phase 6 days Fri
4/6/18
Fri
4/13/18 $3,200.00
7.1 Making final
documents 3 days Fri
4/6/18
Tue
4/10/18 41 Documenter $1,440.00
7.2 Review of
documents 2 days Wed
4/11/18
Thu
4/12/18 43 Documenter $960.00
7.3 Signing off
the documents 1 day Fri
4/13/18
Fri
4/13/18 44 Project Manager $800.00
M7 Project is
closed 0 days Fri
4/13/18
Fri
4/13/18 45 $0.00

ID Task
Mode
WBS Task Name Duration Start Finish Predecessors Resource Names Cost
0 0 Developing Ticketing
System for RALS
140 days Mon 10/2/17 Fri 4/13/18 $99,980.00
1 1 Initial Phase 17 days Mon 10/2/17 Tue 10/24/17 $11,360.00
2 1.1 Analysis of the project
feasibility
3 days Mon 10/2/17 Wed 10/4/17 Project
Manager
$2,400.00
3 1.2 Requirement Analysis 5 days Thu 10/5/17 Wed 10/11/17 2 Project Manager $4,000.00
4 1.3 Making Initiation documents4 days Thu 10/12/17 Tue 10/17/17 3 Documenter $1,920.00
5 1.4 Charter documentation 3 days Wed 10/18/17 Fri 10/20/17 4 Documenter $1,440.00
6 1.5 Project Meetings are held1 day Mon 10/23/17 Mon 10/23/17 5 Project Manager $800.00
7 1.6 Signing off the documents1 day Tue 10/24/17 Tue 10/24/17 6 Project Manager $800.00
8 M1 Initial Phase is completed0 days Tue 10/24/17 Tue 10/24/17 7 $0.00
9 2 Resource Accumulation 19 days Wed 10/25/17 Mon 11/20/17 $9,120.00
10 2.1 Client's requirement is
analyzed
5 days Wed 10/25/17 Tue 10/31/17 8 Budgeter $2,400.00
11 2.2 Project team is selected 7 days Wed 11/1/17 Thu 11/9/17 10 Planner $3,360.00
12 2.3 Budget for the project
is developed
4 days Fri 11/10/17 Wed 11/15/17 11 Budgeter $1,920.00
13 2.4 Outsourcing of the
project materials
3 days Thu 11/16/17 Mon 11/20/17 12 Budgeter $1,440.00
14 M2 Accumulation of the resources0 days Mon 11/20/17 Mon 11/20/17 13 $0.00
15 3 Plan Phase 10 days Tue 11/21/17 Mon 12/4/17 $5,760.00
16 3.1 Plan methodology is selected2 days Tue 11/21/17 Wed 11/22/17 14 Planner $960.00
17 3.2 Outline for the plan is
developed
5 days Thu 11/23/17 Wed 11/29/17 16 Planner $2,400.00
18 3.3 Review of the plan 3 days Thu 11/30/17 Mon 12/4/17 17 Project Manager $2,400.00
19 M3 Plan is completed 0 days Mon 12/4/17 Mon 12/4/17 18 $0.00
20 4 Design Phase 16 days Tue 12/5/17 Tue 12/26/17 $11,520.00
21 4.1 Design Platform is selected1 day Tue 12/5/17 Tue 12/5/17 19 System Analyst $720.00
22 4.2 Outline for the design
is developed
3 days Wed 12/6/17 Fri 12/8/17 21 System Analyst $2,160.00
23 4.3 Prototype is developed 7 days Mon 12/11/17 Tue 12/19/17 22 System Analyst $5,040.00
24 4.4 Review of the prototype2 days Wed 12/20/17 Thu 12/21/17 23 System Analyst $1,440.00
25 4.5 Simulation of the
completed design
3 days Fri 12/22/17 Tue 12/26/17 24 System Analyst $2,160.00
26 M4 Complete design is formed0 days Tue 12/26/17 Tue 12/26/17 25 $0.00
27 5 Implementation Phase 52 days Wed 12/27/17 Thu 3/8/18 $45,420.00
28 5.1 Storage is developed 10 days Wed 12/27/17 Tue 1/9/18 26 IT Engineer,Storage[1] $9,920.00
29 5.2 Transfer of the data 5 days Wed 1/10/18 Tue 1/16/18 28 IT Engineer $3,800.00
30 5.3 Design analysis for the
ticket system
4 days Wed 1/17/18 Mon 1/22/18 29 IT Engineer $3,040.00
31 5.4 Development of User
interface
6 days Tue 1/23/18 Tue 1/30/18 30 IT Engineer $4,560.00
32 5.5 Coding and
programming is done
12 days Wed 1/31/18 Thu 2/15/18 31 IT Engineer $9,120.00
33 5.6 Integration of ticket
system with storage
8 days Fri 2/16/18 Tue 2/27/18 32 IT Engineer $6,080.00
34 5.7 Installing hardware
components
7 days Wed 2/28/18 Thu 3/8/18 33 IT
Engineer,Computer
Devices[1],Network
$8,900.00
35 M5 New System installed
in Globex
0 days Thu 3/8/18 Thu 3/8/18 34 $0.00
36 6 Testing Phase 20 days Fri 3/9/18 Thu 4/5/18 $13,600.00
37 6.1 Black box testing 5 days Fri 3/9/18 Thu 3/15/18 35 Tester $3,400.00
38 6.2 UX testing 5 days Fri 3/16/18 Thu 3/22/18 37 Tester $3,400.00
39 6.3 Operations and tested 5 days Fri 3/23/18 Thu 3/29/18 38 Tester $3,400.00
40 6.4 white box testing 5 days Fri 3/30/18 Thu 4/5/18 39 Tester $3,400.00
41 M6 Results of tests are compiled0 days Thu 4/5/18 Thu 4/5/18 40 $0.00
42 7 Documentation Phase 6 days Fri 4/6/18 Fri 4/13/18 $3,200.00
43 7.1 Making final documents3 days Fri 4/6/18 Tue 4/10/18 41 Documenter $1,440.00
44 7.2 Review of documents 2 days Wed 4/11/18 Thu 4/12/18 43 Documenter $960.00
45 7.3 Signing off the documents1 day Fri 4/13/18 Fri 4/13/18 44 Project Manager $800.00
46 M7 Project is closed 0 days Fri 4/13/18 Fri 4/13/18 45 $0.00
Project Manager
Project Manager
Documenter
Documenter
Project Manager
Project Manager
10/24
Budgeter
Planner
Budgeter
Budgeter
11/20
Planner
Planner
Project Manager
12/4
System Analyst
System Analyst
System Analyst
System Analyst
System Analyst
12/26
IT Engineer,Storage[1]
IT Engineer
IT Engineer
IT Engineer
IT Engineer
IT Engineer
IT Engineer,Computer Devices[1],Netwo
3/8
Tester
Tester
Tester
Tester
4/5
Documenter
Documenter
Project Manager
4/13
S T T S M W F
Aug 20, '17 Nov 19, '17 Feb 18, '18 May 20, '18