ICT Project Management: RALS Rostering System Project
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AI Summary
This project management plan focuses on the development of a rostering system for the Riverina Agricultural and Lifestyle Show (RALS). The plan includes a project overview, measurable organizational value (MOV) assessment, scope management plan, project schedule with a Work Breakdown Structure (WBS), project risk analysis, and a quality management plan. The MOV addresses customer, strategy, social, operational, and financial impacts. The scope details requirements, deliverables, and verification procedures. The project schedule, presented as a Gantt chart, outlines tasks, durations, and dependencies. Risk assessment identifies and mitigates potential risks, while the quality management plan ensures a high-quality system. The project aims to streamline volunteer management, improve operational efficiency, and enhance customer satisfaction. The project is designed to be completed in approximately 223 days, and the budget is estimated to be around four lacs dollars.

Running head: ICT PROJECT MANAGEMENT
ICT Project Management
Name of the Student
Name of the University
Authors Note
ICT Project Management
Name of the Student
Name of the University
Authors Note
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1ICT PROJECT MANAGEMENT
Table of Contents
1.Project overview...........................................................................................................................2
2.0 Measurable organizational value (MOV)..................................................................................2
2.1 Desired area of Impact...........................................................................................................2
2.2 Value of the project plan........................................................................................................3
2.3 Stakeholder involved in the project plan...............................................................................3
2.4 Proper timeframe and metric.................................................................................................4
3. Scope management plan..............................................................................................................5
3.1 Detailed scope of the project.................................................................................................5
3.2 List of resources.....................................................................................................................7
4. Project schedule and WBS...........................................................................................................8
4.1 Project schedule.....................................................................................................................8
4.2 WBS.....................................................................................................................................12
4.3 Milestone of the Project plan...............................................................................................12
5. Project risk analysis and plan....................................................................................................12
5.1 Project assumptions.............................................................................................................12
5.2 Risk Assessment..................................................................................................................14
6. Quality management plan..........................................................................................................18
6.1 Philosophy for delivering a quality system to the client......................................................18
6.2 Quality issues.......................................................................................................................18
Bibliography..................................................................................................................................21
Appendices:...................................................................................................................................23
Appendix 1: Annotated Bibliography........................................................................................23
Appendix 2: Closure checklist...................................................................................................24
Appendix 3: Project evaluation.................................................................................................27
Table of Contents
1.Project overview...........................................................................................................................2
2.0 Measurable organizational value (MOV)..................................................................................2
2.1 Desired area of Impact...........................................................................................................2
2.2 Value of the project plan........................................................................................................3
2.3 Stakeholder involved in the project plan...............................................................................3
2.4 Proper timeframe and metric.................................................................................................4
3. Scope management plan..............................................................................................................5
3.1 Detailed scope of the project.................................................................................................5
3.2 List of resources.....................................................................................................................7
4. Project schedule and WBS...........................................................................................................8
4.1 Project schedule.....................................................................................................................8
4.2 WBS.....................................................................................................................................12
4.3 Milestone of the Project plan...............................................................................................12
5. Project risk analysis and plan....................................................................................................12
5.1 Project assumptions.............................................................................................................12
5.2 Risk Assessment..................................................................................................................14
6. Quality management plan..........................................................................................................18
6.1 Philosophy for delivering a quality system to the client......................................................18
6.2 Quality issues.......................................................................................................................18
Bibliography..................................................................................................................................21
Appendices:...................................................................................................................................23
Appendix 1: Annotated Bibliography........................................................................................23
Appendix 2: Closure checklist...................................................................................................24
Appendix 3: Project evaluation.................................................................................................27

2ICT PROJECT MANAGEMENT
1.Project overview
The paper will explain how Riverina Agricultural ad lifestyle show should be managed.
The show has been organised to demonstrate the lifestyle items as well as the agricultural events.
This show becomes quite popular, and they have expanded their market, that is why the
management team of the show has decided to appoint new volunteers. The volunteers are
required in large number to manage the show. The management team of the Riverina
Agricultural ad lifestyle show has taken several initiatives to manage RALS show. However, the
approaches contain many flaws. For this reason, Globex has planned to design a rostering system
to run the show.
This paper will showcase the management plan, the relevant data associated with the
management plan. The project schedule and the project budget that is required to manage all the
resources for the project will be explained. The project can face several challenges in the
meantime, and all the challenges have been illustrated in the paper. For the RALS project, the
recommendations have been made so that the issues generated can be addressed and those issues
can be solved with ease.
2.0 Measurable organizational value (MOV)
2.1 Desired area of Impact
Desired area of impact should incorporate:
Customer: Globex’s adopted rostering system can assist in knowing queries of the
customers; also it can lessen the queries that are frequently raised by them.
1.Project overview
The paper will explain how Riverina Agricultural ad lifestyle show should be managed.
The show has been organised to demonstrate the lifestyle items as well as the agricultural events.
This show becomes quite popular, and they have expanded their market, that is why the
management team of the show has decided to appoint new volunteers. The volunteers are
required in large number to manage the show. The management team of the Riverina
Agricultural ad lifestyle show has taken several initiatives to manage RALS show. However, the
approaches contain many flaws. For this reason, Globex has planned to design a rostering system
to run the show.
This paper will showcase the management plan, the relevant data associated with the
management plan. The project schedule and the project budget that is required to manage all the
resources for the project will be explained. The project can face several challenges in the
meantime, and all the challenges have been illustrated in the paper. For the RALS project, the
recommendations have been made so that the issues generated can be addressed and those issues
can be solved with ease.
2.0 Measurable organizational value (MOV)
2.1 Desired area of Impact
Desired area of impact should incorporate:
Customer: Globex’s adopted rostering system can assist in knowing queries of the
customers; also it can lessen the queries that are frequently raised by them.
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Strategy: Globex’s newly built system is helpful to keep each and every detail of the
various customers.
Social: The new system is helpful to establish communications between the clients for
that they can communicate smoothly and efficiently.
Operational: The new rostering system is helpful as it facilitates the storage of the
details of the volunteers in the database; information can be simply acquired from the database
with the aid of the rostering system. Thus the organizations’ operations become easy.
Financial: The rostering system designed by Globex helps in acquiring money quickly
that have been invested in the business to earn profit.
2.2 Value of the project plan
Value of project plan has been illustrated as:
Better: The newly built rostering system assists both the volunteers as well as the
clients. The rostering system offers security to the data currently stored in the database server.
Cheaper: The business operations’ cost can get reduced as a result of the newly designed
rostering system designed by Globex.
Faster: The response time for consumers and response time for the volunteers can get
reduced with the aid of the rostering system.
2.3 Stakeholder involved in the project plan
Stakeholders associated with the project -
Strategy: Globex’s newly built system is helpful to keep each and every detail of the
various customers.
Social: The new system is helpful to establish communications between the clients for
that they can communicate smoothly and efficiently.
Operational: The new rostering system is helpful as it facilitates the storage of the
details of the volunteers in the database; information can be simply acquired from the database
with the aid of the rostering system. Thus the organizations’ operations become easy.
Financial: The rostering system designed by Globex helps in acquiring money quickly
that have been invested in the business to earn profit.
2.2 Value of the project plan
Value of project plan has been illustrated as:
Better: The newly built rostering system assists both the volunteers as well as the
clients. The rostering system offers security to the data currently stored in the database server.
Cheaper: The business operations’ cost can get reduced as a result of the newly designed
rostering system designed by Globex.
Faster: The response time for consumers and response time for the volunteers can get
reduced with the aid of the rostering system.
2.3 Stakeholder involved in the project plan
Stakeholders associated with the project -
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4ICT PROJECT MANAGEMENT
Satisfies by the
CEO
Manages by
Project team
Monitors by
Volunteers
Informs by
Staffs
Interest
Power
2.4 Proper timeframe and metric
Rank Effect Metrics Timeframe
1 Operational The business
operations can take
significantly less time
to finish with the help
of the newly designed
rostering system
3.5 months
2 Strategy The data of the
volunteers can be
tracked with the aid
of the rostering
2.5 months
Satisfies by the
CEO
Manages by
Project team
Monitors by
Volunteers
Informs by
Staffs
Interest
Power
2.4 Proper timeframe and metric
Rank Effect Metrics Timeframe
1 Operational The business
operations can take
significantly less time
to finish with the help
of the newly designed
rostering system
3.5 months
2 Strategy The data of the
volunteers can be
tracked with the aid
of the rostering
2.5 months

5ICT PROJECT MANAGEMENT
system designed by
Globex.
3 Customer The rostering system
is capable to reduce
the response time
1.5 months
4 Social The interaction
between the
volunteers and the
clients
3 months
5. Financial The rostering system
facilitates the
business operations
5 months
3. Scope management plan
3.1 Detailed scope of the project
Detailed scope of project is detailed as-
Requirements: Globex has designed the rostering system to gather the relevant
information related to the volunteers.
In scope and out scope:
In scope: In scope of the project incorporates
system designed by
Globex.
3 Customer The rostering system
is capable to reduce
the response time
1.5 months
4 Social The interaction
between the
volunteers and the
clients
3 months
5. Financial The rostering system
facilitates the
business operations
5 months
3. Scope management plan
3.1 Detailed scope of the project
Detailed scope of project is detailed as-
Requirements: Globex has designed the rostering system to gather the relevant
information related to the volunteers.
In scope and out scope:
In scope: In scope of the project incorporates
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Designing a rostering system to carry out the business activities.
Helps in managing all the detailed information of the volunteers and it contains
the qualification details as well as the personal details of the volunteers.
The functional project requirements, as well as the non-functional requirements,
can be documented with the aid of rostering system designed by Globex.
The rostering system facilitates the completion of the project in the given time of
223 days.
Out scope: Out scope of project incorporates
The workers cannot be trained appropriately.
Maintenance is related with the service quality.
Deliverables: The project deliverables involve-
Report’s test plan must be documented to test the system
To prepare documentation that gives an overview of all the development phase associated
with the project.
To prepare documentation for the project budget.
To provide a proper report that is designed on the basis of system requirements.
Procedures to verify the scope of the project.
To provide reports on the basis of the project system requirements.
Scope verification procedure: The project scope is necessary to meet the deliverables of the
project. The project scope is beneficial to know the clients' requirements in details. The project
scope is essential to solving the queries that have been raised by the clients.
Designing a rostering system to carry out the business activities.
Helps in managing all the detailed information of the volunteers and it contains
the qualification details as well as the personal details of the volunteers.
The functional project requirements, as well as the non-functional requirements,
can be documented with the aid of rostering system designed by Globex.
The rostering system facilitates the completion of the project in the given time of
223 days.
Out scope: Out scope of project incorporates
The workers cannot be trained appropriately.
Maintenance is related with the service quality.
Deliverables: The project deliverables involve-
Report’s test plan must be documented to test the system
To prepare documentation that gives an overview of all the development phase associated
with the project.
To prepare documentation for the project budget.
To provide a proper report that is designed on the basis of system requirements.
Procedures to verify the scope of the project.
To provide reports on the basis of the project system requirements.
Scope verification procedure: The project scope is necessary to meet the deliverables of the
project. The project scope is beneficial to know the clients' requirements in details. The project
scope is essential to solving the queries that have been raised by the clients.
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3.2 List of resources
Varied list of resources -
Material resources: The successful completion of the project requires numerous
technical means; it contains the operating system, secondary storage, the display adapter and
others.
Human resources: The project needs to be finished in the scheduled time and the
stakeholders who are responsible to carry out the business operations are a developer, tester,
system analyst, risk manager, project manager, requirement analyst and executive sponsor.
Resource
Name Type Material
Label Initials Group Max.
Units Std. Rate Ovt. Rate Cost/Use Accrue
At
Base
Calendar
Developer Work D 100% $72.00/hr $0.00/hr $0.00 Prorated Standard
System
Analyst Work S 100% $89.00/hr $0.00/hr $0.00 Prorated Standard
Project
Manager Work P 100% $97.00/hr $0.00/hr $0.00 Prorated Standard
Accountant Work A 100% $83.00/hr $0.00/hr $0.00 Prorated Standard
Tester Work T 100% $69.00/hr $0.00/hr $0.00 Prorated Standard
Risk Manager Work R 100% $67.00/hr $0.00/hr $0.00 Prorated Standard
Requirement
Analyst Work R 100% $77.00/hr $0.00/hr $0.00 Prorated Standard
Executive
Sponsor Work E 100% $78.00/hr $0.00/hr $0.00 Prorated Standard
4. Project schedule and WBS
4.1 Project schedule
Task Name Duration Start Finish Predecessors
RALS Rostering System 223 days Wed 12/27/17 Fri 11/2/18
Project specifications 23 days Wed 12/27/17 Fri 1/26/18
Carry out feasibility study 7 days Wed 12/27/17 Thu 1/4/18
3.2 List of resources
Varied list of resources -
Material resources: The successful completion of the project requires numerous
technical means; it contains the operating system, secondary storage, the display adapter and
others.
Human resources: The project needs to be finished in the scheduled time and the
stakeholders who are responsible to carry out the business operations are a developer, tester,
system analyst, risk manager, project manager, requirement analyst and executive sponsor.
Resource
Name Type Material
Label Initials Group Max.
Units Std. Rate Ovt. Rate Cost/Use Accrue
At
Base
Calendar
Developer Work D 100% $72.00/hr $0.00/hr $0.00 Prorated Standard
System
Analyst Work S 100% $89.00/hr $0.00/hr $0.00 Prorated Standard
Project
Manager Work P 100% $97.00/hr $0.00/hr $0.00 Prorated Standard
Accountant Work A 100% $83.00/hr $0.00/hr $0.00 Prorated Standard
Tester Work T 100% $69.00/hr $0.00/hr $0.00 Prorated Standard
Risk Manager Work R 100% $67.00/hr $0.00/hr $0.00 Prorated Standard
Requirement
Analyst Work R 100% $77.00/hr $0.00/hr $0.00 Prorated Standard
Executive
Sponsor Work E 100% $78.00/hr $0.00/hr $0.00 Prorated Standard
4. Project schedule and WBS
4.1 Project schedule
Task Name Duration Start Finish Predecessors
RALS Rostering System 223 days Wed 12/27/17 Fri 11/2/18
Project specifications 23 days Wed 12/27/17 Fri 1/26/18
Carry out feasibility study 7 days Wed 12/27/17 Thu 1/4/18

8ICT PROJECT MANAGEMENT
on the basis of manual system
Business requirements
detection 6 days Fri 1/5/18 Fri 1/12/18 2
SRS documentation
preparation 5 days Mon 1/15/18 Fri 1/19/18 3
Meeting arrangement 5 days Mon 1/22/18 Fri 1/26/18 4
Milestone: Completing
specifications 0 days Mon 1/15/18 Mon 1/15/18
Development team selection 23 days Mon 1/15/18 Wed 2/14/18
Vendor selection 13 days Mon 1/29/18 Wed 2/14/18 5
Development history check
of the vendors 8 days Mon 1/15/18 Wed 1/24/18 6
Task scheduling 6 days Thu 1/25/18 Thu 2/1/18 9
Budget required for the
development 8 days Fri 2/2/18 Tue 2/13/18 10
Milestone: Team selection
completion 0 days Mon 1/15/18 Mon 1/15/18
Designing phase 69 days Wed 2/14/18 Mon 5/21/18
Improving module to
manage the volunteers 23 days Wed 2/14/18 Fri 3/16/18 11
Developing the first
prototype 13 days Mon 3/19/18 Wed 4/4/18 14
Initiating system
installation 19 days Thu 4/5/18 Tue 5/1/18 15
Analysing system needs 14 days Wed 5/2/18 Mon 5/21/18 16
Milestone: Design phase
completion 0 days Mon 1/15/18 Mon 1/15/18
System implementation
system 35 days Tue 5/22/18 Mon 7/9/18
Varied business goals
development 15 days Tue 5/22/18 Mon 6/11/18 17
Modifying system that has
been implemented 10 days Tue 6/12/18 Mon 6/25/18 20
appropriate hardware and
software resources usage 10 days Tue 6/26/18 Mon 7/9/18 21
Milestone: System
implementation system
completion
0 days Mon 1/15/18 Mon 1/15/18
Testing phase 25 days Tue 7/10/18 Mon 8/13/18
Test cases and test plan
recognition 8 days Tue 7/10/18 Thu 7/19/18 22
Detailed testing of
developed system 9 days Fri 7/20/18 Wed 8/1/18 25
on the basis of manual system
Business requirements
detection 6 days Fri 1/5/18 Fri 1/12/18 2
SRS documentation
preparation 5 days Mon 1/15/18 Fri 1/19/18 3
Meeting arrangement 5 days Mon 1/22/18 Fri 1/26/18 4
Milestone: Completing
specifications 0 days Mon 1/15/18 Mon 1/15/18
Development team selection 23 days Mon 1/15/18 Wed 2/14/18
Vendor selection 13 days Mon 1/29/18 Wed 2/14/18 5
Development history check
of the vendors 8 days Mon 1/15/18 Wed 1/24/18 6
Task scheduling 6 days Thu 1/25/18 Thu 2/1/18 9
Budget required for the
development 8 days Fri 2/2/18 Tue 2/13/18 10
Milestone: Team selection
completion 0 days Mon 1/15/18 Mon 1/15/18
Designing phase 69 days Wed 2/14/18 Mon 5/21/18
Improving module to
manage the volunteers 23 days Wed 2/14/18 Fri 3/16/18 11
Developing the first
prototype 13 days Mon 3/19/18 Wed 4/4/18 14
Initiating system
installation 19 days Thu 4/5/18 Tue 5/1/18 15
Analysing system needs 14 days Wed 5/2/18 Mon 5/21/18 16
Milestone: Design phase
completion 0 days Mon 1/15/18 Mon 1/15/18
System implementation
system 35 days Tue 5/22/18 Mon 7/9/18
Varied business goals
development 15 days Tue 5/22/18 Mon 6/11/18 17
Modifying system that has
been implemented 10 days Tue 6/12/18 Mon 6/25/18 20
appropriate hardware and
software resources usage 10 days Tue 6/26/18 Mon 7/9/18 21
Milestone: System
implementation system
completion
0 days Mon 1/15/18 Mon 1/15/18
Testing phase 25 days Tue 7/10/18 Mon 8/13/18
Test cases and test plan
recognition 8 days Tue 7/10/18 Thu 7/19/18 22
Detailed testing of
developed system 9 days Fri 7/20/18 Wed 8/1/18 25
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Information system detailed
analysis of the data that has
been accumulated
7 days Thu 8/2/18 Fri 8/10/18 26
Documentation results 1 day Mon 8/13/18 Mon 8/13/18 27
Milestone: Granting test
results to clients 0 days Mon 1/15/18 Mon 1/15/18
Risk management phase 32 days Tue 8/14/18 Wed 9/26/18
Risk identification detection 11 days Tue 8/14/18 Tue 8/28/18 28
Project risks impact
assessment 9 days Wed 8/29/18 Mon 9/10/18 31
Mitigating the project risks 5 days Tue 9/11/18 Mon 9/17/18 32
Analysing impact of risk
registering 7 days Tue 9/18/18 Wed 9/26/18 33
Milestone: Clients’ risk
document acceptance 0 days Mon 1/15/18 Mon 1/15/18
Project Closure 27 days Thu 9/27/18 Fri 11/2/18
Rostering system functions
detailed evaluation 15 days Thu 9/27/18 Wed
10/17/18 34
Product rollout 12 days Thu 10/18/18 Fri 11/2/18 37
Milestone: Completing the
phase of project closure 0 days Fri 11/2/18 Fri 11/2/18 38
Information system detailed
analysis of the data that has
been accumulated
7 days Thu 8/2/18 Fri 8/10/18 26
Documentation results 1 day Mon 8/13/18 Mon 8/13/18 27
Milestone: Granting test
results to clients 0 days Mon 1/15/18 Mon 1/15/18
Risk management phase 32 days Tue 8/14/18 Wed 9/26/18
Risk identification detection 11 days Tue 8/14/18 Tue 8/28/18 28
Project risks impact
assessment 9 days Wed 8/29/18 Mon 9/10/18 31
Mitigating the project risks 5 days Tue 9/11/18 Mon 9/17/18 32
Analysing impact of risk
registering 7 days Tue 9/18/18 Wed 9/26/18 33
Milestone: Clients’ risk
document acceptance 0 days Mon 1/15/18 Mon 1/15/18
Project Closure 27 days Thu 9/27/18 Fri 11/2/18
Rostering system functions
detailed evaluation 15 days Thu 9/27/18 Wed
10/17/18 34
Product rollout 12 days Thu 10/18/18 Fri 11/2/18 37
Milestone: Completing the
phase of project closure 0 days Fri 11/2/18 Fri 11/2/18 38
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Figure 1: Gantt chart
(Source: Created by author)
Figure 1: Gantt chart
(Source: Created by author)

11ICT PROJECT MANAGEMENT
4.2 WBS
Figure 2: Work Breakdown Structure
(Source: Created by author)
4.3 Milestone of the Project plan
WBS Task Name Expected Date
0 RALS Rostering System Wed 12/27/17
1 Project specifications Wed 12/27/17
2 Team selection completion Mon 1/15/18
3 Design phase completion Mon 1/15/18
4 System implementation system completion Mon 1/15/18
5 Granting clients’ risk document Mon 1/15/18
6 Completing phase of project closure Fri 11/2/18
4.2 WBS
Figure 2: Work Breakdown Structure
(Source: Created by author)
4.3 Milestone of the Project plan
WBS Task Name Expected Date
0 RALS Rostering System Wed 12/27/17
1 Project specifications Wed 12/27/17
2 Team selection completion Mon 1/15/18
3 Design phase completion Mon 1/15/18
4 System implementation system completion Mon 1/15/18
5 Granting clients’ risk document Mon 1/15/18
6 Completing phase of project closure Fri 11/2/18
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