CPPDSM4080A Real Estate Assessment

This is a comprehensive real estate assessment covering various units of competency under the Certificate IV in Property Services (Real Estate) offered by REINSW. The assessment includes short answer questions, extended response questions, and workplace situation activities. The content covers topics such as legal and ethical requirements of property sales and management, communication with clients, agency operations, tenancy agreements, legislation, trust accounts, and client relations. The assessment also includes practical activities simulating real-world scenarios in a real estate agency setting. The provided solution demonstrates a student's responses to various questions, showcasing their understanding of the subject matter and relevant legislation. The document also includes a student declaration and instructions for submission.

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CPPDSM4080A Work in the real estate industry
CPPDSM4008A Identify legal and ethical requirements of property sales
CPPDSM4007A Identify legal and ethical requirements of property management

CPPDSM3019B Communicate with clients as part of agency operations
STUDENT
DECLARATION
I hereby submit these assessment tasks for the unit listed above and certify
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 that all work contained therein has been completed by me
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 that no part thereof has been completed or copied from any other person
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 I have referenced and/or acknowledged all necessary authors
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 I have kept a copy of my assessments
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 I understand REINSW is not responsible for assessments lost in transit
Y
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 I will resubmit at my own cost and time in the event I do not keep a copy of my
assessment
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 I understand that REINSW will provide my employer upon request, access to my training
records and results (where the employer is funding this learning)
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 I understand that federal and state agencies have the right to access any of my assessment
materials for auditing and monitoring purposes
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 I consent that REINSW may use my de-identified assessment for internal moderation and
validation purposes
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 I understand that if a third party requests my results that REINSW will only do so with
my written permission
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Student Full Name (print)
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Student ID
Contact Number
Home Address
Student Signature Date
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STUDENT INSTRUCTIONS
1. I have read the Student Handbook found at: http://www.reinsw.com.au/Student-
Handbook/default.aspx
2. I will keep my documents safe and secure at all times
3. If I am unclear of any part of this process, I will contact the REINSW Assessment
Centre
Phone: [phone]
Email: [e-mail]
4. I will answer all questions using the Study Guide and/or Information as reference
tool.
Note: the number of lines provided for each response is indicative only and it is not
a requirement that you fill all lines
5. Where necessary, I have attached supporting documents which are clearly identified
in line with the specific question
6. Where required, I have completed any agreements, forms and contracts required for
this assessment. I have done so in FULL and understand that partial completion
will not be accepted
7. I have read, dated and signed the Student Declaration at the front of this Assessment
8. I have authenticated this work is mine and signed each page of this assessment
9. I have taken a photocopy of my completed Assessment and any written
submissions.
Note: REINSW take no responsibility for lost assessments during transit.
10. I will return my completed assessment to:
Post : REINSW House, PO BOX A624, Sydney South, 1235
Email: [e-mail]
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Your Results
If your assessment is found to be not competent, you will be provided with clear feedback on what
additional information is required via the student assessment record form and/or verbally.
 To check the progress of your assessment, you are welcome to call [phone].
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Assessment Information
Assessment for this unit covers the elements and performance criteria for the unit of competency:
 CPPDSM4080A Work in the real estate industry
 CPPDSM4008A Identify legal and ethical requirements of property sales
 CPPDSM4007A Identify legal and ethical requirements of property management
 CPPDSM3019B Communicate with clients as part of agency operations
These units, form part of the CPP40307 Certificate IV in Property Services (Real Estate) under the
Australian Qualification Framework and;
Licensing under NSW Fair Trading.
Assessment structure
 Part A – Short Answer Questions
 Part B – Extended Response Questions
 PART C – Workplace Situation Activities
Performance Criteria and Elements
Every assessment for a Unit of Competency within the Australian Quality Framework (AQF) is
structured around Performance Criteria and Elements. To access the performance criteria and
elements go to www.training.gov.au and search for unit code:
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PART A – SHORT ANSWER
QUESTIONS
For questions in Part A, you will need to provide
answers that directly address the question, you may
answer in point form. Ensure that you answer all parts
of the question.
Question
1
Research and explain the roles and responsibilities of the following agencies
1. Australian Competition & Consumer Commission
2. Real Estate Institute of NSW
3. NSW Fair Trading
4. Australian Securities and Investments Commission
5. Tenants NSW
1. The Australian Competition and Consumer Commission is regarded as independent
common wealth statutory authority who possess the role of enforcing the competition
as well as consumer act 2010. Further it also include range of additional legislation,
promotion of competition, fair trading as well as regulation of national infrastructure
for the welfare of Australians (Australian Competition and Consumer Commission,
2017). Its primary responsibility is to make sure that individual and business follow
Australian competition, fair trading as well as consumer protection laws.
2. Real estate institute possess the role towards making sure that agent is up to date with
all the regulation that exists in their state or territory. Further its responsibility is to
examine that agents are upholding greater standards of ethics in real estate.
3. The role of NSW Fair trading is to safeguard the rights of all the customers as well as
offers advice to the organization and trader regarding fair and ethical practice. It
possess the responsibility towards disclosing the vendor bids, development of several
guidelines etc.
4. This agency has role to contribute towards Australia's economic reputation as well as
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well being through making sure that financial market within Australia are fair as well
as transparent. Moreover it has responsibility to supervise operators of financial
markets, regulators of clearing as well as settlement facilities and of financial market
participants.
5. Tenants NSW possess the role towards making sure that needs of tenants are complied
with and agreement is followed in an effective manner. Further their responsibility is to
check whether tenant is involved in fair practices.
Question
2
In property management there are a number of different types of tenancies other than
residential. Give an overview of another type of tenancy and explain the tenancy
agreement that would be signed.
There are four types of tenancies that includes Assured Shorthold tenancies, excluded
tenancies, assured tenancies as well as regulated tenancies.
 Assured Shorthold tenancies: Tenancy can be considered AST when it presents that
property is privately rented, and it is the main accommodation.
 Excluded tenancies: It is one in which tenant lodge with the landlord and share rooms
with them such as kitchen as well as bathroom.
 Assured tenancies: Such tenancy agreement presents increase in protection from
eviction (Jennings, 2013).
 Regulated tenancies: It includes applying fair rent that is established by valuation
office agency.
 Service tenancy: It implies for the one when employer provides employee with the
land for living. Such kind of agreement is signed at the time of employment contract
and ends on retirement, termination whether it is voluntarily or by the company.
 Boarding houses: In such case, tenant occupies a room as compared to the whole
property. Hence, in boarding house, all the tenants share kitchen, garden and other
additional facilities offered by landlord.
There are different tenancy agreement which needs to be signed as it set out the role
and responsibilities of landlord and tenant which they have on one another and over the
property.
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Question
3
Research the specific legislation that applies the following types of tenancies:
 Residential Tenancy
 Retail Tenancy
Give an overview of the main legislative requirements of each; eg: disclosure to
tenants, rent increase, term of agreement.
Residential tenancies act 2010: Covers the people who are renting home in residential park.
It requires copy of residential tenancy agreement, a condition report that is accomplished by
landlord or agent as well as NSW Fair trading new tenant checklist
Retail leases Act 1994: Requires copy of lease and retail tenancy guide that can be provided
at negotiation stage (Gregory and Chase, 2008).
Question
4
1. What are the responsibilities of a property manager to the landlord in relation to
maintaining the condition of the property?
What are the responsibilities of the property manager to the tenant, whilst the tenant
is occupying the property
1. The responsibility of the property manager towards the landlord with respect to
maintenance of condition of property is towards hiring someone who can check for leaks,
shovel snow and remove trash that assist in keeping the property condition appropriate.
2. According to the laws and legislation, property manager has accountability to ensure
proper and high level of property maintenance. Thus, property manager is required to fulfill
such responsibility when tenant occupying the property.
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Question
5
Your Landlord contacts you to ask for the phone number of his tenant, he is going to
install new carpet in the lounge room and needs access for the tradesman to give a
quote. He is very insistent that he must get access asap.
1. What will you do?
What legislative requirements will affect your decision?
1. Being property manager, property manager is required to get consent of landlord before
the installation of any equipment. Hence, whether landlord is required to take permission
from tenant in relation to the installation of carpet or not is highly influenced from the
aspects mentioned in tenancy agreement.
2. The legislation in relation with the privacy is influenced in this as it is important for the
property manager to ask tenant in situation of sharing his contact detail with landlord. This
is not being complied with such case as the landlord possess urgent requirement and want
immediate access as he wants to install carpet in the rented property. This has greater
impact on the decision on the property manager (Davenport and Dobbs, 2006).
Question
6
Choose one of the Divisions in Part 3 Rights and obligations of landlords and
tenants from the Residential Tenancy Act and summarise what the Division refers
to.
Ensure that you include the responsibilities of both the tenant and landlord.
There is presence of several divisions under Part 3 that is Rights and obligations of
landlords and tenants from the Residential Tenancy Act. The one chosen is division 7 that is
security and safety of the residential premises. It includes the responsibilities of both
landlord and tenant. Landlord has the responsibility to provide locks and other security
devices (Marron and Gill, 2003). Along with this tenant is responsible for changes of the
locks and other devices of security. The copies of changed locks and other security devices
has to be provided to other party is also the responsibility of tenant. The section also covers
the remedies for security of residential premises.
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