Real Estate: Agency Relationships, Client Service, and Business Dev

This assignment explores key aspects of real estate agency operations, focusing on the benefits of positive internal relationships, strategies for identifying communication gaps, and methods for gathering information to improve client service standards. It emphasizes the importance of analyzing both positive and negative feedback for agency improvement and outlines critical factors to consider when prioritizing property management business development. The analysis covers strategic marketing, securing quality tenants, ongoing maintenance, issue resolution, and legislative compliance, highlighting their roles in achieving business growth and maintaining a competitive edge in the real estate market. Desklib offers solved assignments and resources for students.

REAL ESTATE

TABLE OF CONTENT
1 Explaining the benefits of positive relationships within the agency........................................3
2 Explaining strategies to identify communication gaps within the agency................................3
3 Describing strategies for gathering information by agencies to improve client service
standards......................................................................................................................................3
5 Explaining reason for why should an agency analyse positive and negative feedback............3
8 Explaining factors considering when determining priorities for property management
business development for the agency..........................................................................................3
REFERENCES................................................................................................................................4

1 Explaining the benefits of positive relationships within the agency
There are several kinds of benefits which can be received having positive relationship
within agency that includes gaining effective disclosure of agreement form (Farag, Mallin and
Ow-Yong, 2018.). In addition to this, having flexible schedules, effectual growth opportunity,
clarity of communication, understanding goals in corrective pattern, etc. benefits can be received
via possessing relationship within agency.
2 Explaining strategies to identify communication gaps within the agency
Communications strategies which can be helpful in recognizing gaps include lack of
respect, active listening, emotional intelligence, full disclosure of information, clarity, etc.
characteristics in verbal, non-verbal, written and visual strategies (Balabash and et.al., 2021).
3 Describing strategies for gathering information by agencies to improve client service standards
The effective approaches which can be used by agencies to gather information involves
communicating with email, telephones, messaging, surveying etc. by verbal & written methods
so that lacking areas can be identified (Ali and Anwar, 2021). These all can permit in making
modifications in order to coordinate with client service standards.
5 Explaining reason for why should an agency analyse positive and negative feedback
There are several reasons for which analysing positive & negative feedback is exerted
by agency that includes recognizing lacking areas, implementing quality improving course of
action, good relationship building, overcoming barriers, etc (Antão, Pereira and Ribeiro, R.,
2021).
8 Explaining factors considering when determining priorities for property management business
development for the agency
The crucial factors which are required to be taken into consideration includes for
priorities for property management business development for the agency involves strategic
marketing, securing quality tenants, ongoing maintenance & repairs, issue resolution &
legislative e compliance, etc (Lee, 2021).

REFERENCES
Books and Journals
Ali, B.J. and Anwar, G., 2021. Real Estates Strategies: Analysis of Strategic Management
Practices in Real Estate Companies. Ali, BJ, & Anwar, G.(2021). Real Estates
Strategies: Analysis of Strategic Management Practices in Real Estate Companies.
International Journal of Rural Development, Environment and Health Research,. 5(3).
pp.35-48.
Antão, J., Pereira, R. and Ribeiro, R., 2021. Mobile CRM development for real estate
agents. Property Management.
Balabash, O. and et.al., 2021. Content Strategy in Management of
Communications. Independent Journal of Management & Production. 12(3). pp.s232-
s242.
Farag, H., Mallin, C. and Ow-Yong, K., 2018. Corporate governance in Islamic banks: New
insights for dual board structure and agency relationships. Journal of International
Financial Markets, Institutions and Money. 54. pp.59-77.
Lee, C., 2021. Factors influencing the credibility of performance measurement in
nonprofits. International Review of public Administration. 26(2). pp.156-174.