BMP4006: Recruitment Documents for Travel Consultant, Semester 2

This report outlines the recruitment process for a Business Travel Consultant, created for a Business Management course. It includes a detailed job description and person specification, outlining responsibilities, qualifications, and desired skills. A job advertisement is provided to attract potential candidates, along with a comprehensive recruitment strategy that covers sourcing, selection, and objectives. The report also features a three-month staff development plan for the new employee, focusing on training and skill enhancement. Finally, a rationale is presented to justify the choices made in the design of these materials, emphasizing the importance of attracting qualified candidates and fostering employee growth within the Crystal Travel company. The report is well-structured, including references to support the strategies and decisions made.

BSc (Hons) Business Management
BMP4006 People and Performance
Assessment 2
Recruitment Documents
Semester 2
Submitted by:
Name:
ID:
Contents
1

A job description and person specification for the
Business Travel consultant 3
A job advert to help you in recruiting the Business Travel
consultant 3
A plan outlining your recruitment strategy for obtaining the
best candidate 4
A three-month staff development plan for the new starter
4
Rationale for all the choices that have been made in the
design of the above materials 5
References 7
2

A job description and person specification for the
Business Travel consultant
Job Description
Job Title - Business Travel Consultant
Accountability to - HR Manager
Job Description – Consultant should be responsible for meeting clients and
consult about their needs and requirements related to travel. Suggest them best
suitable travel package according to their budget and capabilities.
Responsibilities -
 They should know and explore the various travel destinations company can
manage to ad them in their services.
 Consultant should know the whether conditions, price included in travel and
other expenses on their packages.
 Business consultant should maintain a healthy relationship to their regular
customers and with new also.
 Consultants are solely responsible for all the arrangements regarding the
travel expenses such as accommodations, ticket booking and other charges
related to travel.
Qualifications -
 Should have minimum experience of 2 years or more as travel consultant.
 Must have knowledge about tourism and travel.
 Candidate should have effective management skills with critical thinking
analyses.
Personal Specification
Significant skills -
 Candidate should have skills to work in team or lead them with good
coordination abilities.
 Should have multiple skills and handle worst situations in effective manner.
 Must have excellent convincing power.
 Candidate should have positive attitude towards the work and should be able
to handle issues and solve them without any hesitation.
Must have skills -
 Motivated towards the work.
 Can manage all the responsibilities relevant to travel packages.
 Candidate should have caliber to learn something new for personal as well
as professional growth.
A job advert to help you in recruiting the Business Travel
consultant
Job Advertisement
Urgently hiring
Crystal Travel company has been searching for business travel consultant
interested person should have knowledge and experience before. Crystal travel
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company requires the following criteria with in the job position that are -
 Must have 2 years experience in a travel company as consultant and handle
the customers grievances effectively.
 Candidate must have information and knowledge about travel sector.
 Candidate should have more focus on needs and requirements of
customers.
 Should be able to work in groups and handle the team of 4-5 candidates at a
time and should be target oriented.
 Applicant should also have effective communication skills.
Applicants who are interested can apply through walk in interviews and can send
their resumes direct on E-mails, selected candidates get the revert via phone calls.
Mail address - [e-mail]
Crystal Travel Company
1-880-153-1620 or 903-759-1620 or [e-mail]
2016 Union Street 161, UK.
For more information visit www.crystaltravel.com
A plan outlining your recruitment strategy for obtaining the
best candidate
Crystal Travel company can set the strategy for recruitment process, some factors
related to this process explained below
Objectives of company – Crystal Travel should first define their goal behind
recruiting strategy (Al-Musadieq and Et. AL., 2018). Company has to increase their
employees which can lead them towards more profitability.
Strategies of sourcing – Crystal Travel company has to chose an effective
way of finding new employee within company with required knowledge and skills
(Mav, 2021). For example, campus placements or job portals are better option to find
right candidate.
Process of selection – Crystal Travel company should involve the presence
of high authority managers in the process of selection.
A three-month staff development plan for the new starter
Months 1 2 3
Strategies Crystal travel should
provide proper
guidance to new
starters and support
them in every work
which could improve
their work efficiency.
Manager should
implement the
training sessions in
order to overcome
the hurdles in
learning new skills
and strategies.
They must examine the
productivity level of
employees then
implement the
development plan
according to their
needs and requirement
to learn new skills.
4

Rationale for all the choices that have been made in the
design of the above materials
Being an HR manager of Crystal Travel company and to hire new business
travel consultant has many factors involved which can lead to effective hiring of
deserved candidate in company (Merga and Ferguson, 2021). All the above
decisions has been made with common goal of hiring right candidate in business
who can put their own efforts in order to achieve organizational objectives. Crystal
Travel company has to elect a efficient employee which can lead a group of people
and help them in their organisational growth as well as his own. Some of the reasons
has been discussed below in order to justify the above decisions made by HR
manager in recruiting the new business consultant in company.
Manager of Crystal Travel company has to develop their job description which
includes the detailed information regarding the job vacant and help people to
understand the responsibilities of designation (Rodney, Valaskova and Durana,
2019). Job description of business travel consultant has information regarding the
job profile, title, qualities and other requirement of Crystal Travel company. This
description will help many people to better understand the profile of particular job
and the requirement of skills and knowledge that company seeks in applicant. This
method of explaining the requirement of employee in company is cost effective and
does not consume much time of managers. The reason behind choosing this
strategy is that youth is now more available on online job portals and this job
description will work effectively on that platform. Mangers has to do some search
with the other manager to specify the exact type of skills and knowledge required in
candidate. This process of forming a job description help management to work
evenly and help in systematical operation in company.
Job description has its own reasons which has been explained after that
personal specification takes a major step towards the recruiting strategy. This factor
contains the knowledge, skills and abilities to perform a specific task with in the
company (Shahbaz and Et. AL., 2018). This document contains the relevant
information regarding the skills requirement which can help in their job performance
effectively. Through this method of specifying the skills requirement help manager of
Crystal Travel company to find out the best suitable candidate for company. This
strategy could lead them towards the better utilizing their own time with out wasting
time on searching candidate who have relevant skills. This personal specification has
all the details of skills and same will attract the applicants who have relevant skills
this could help managers to not spend much time on filtering their candidates bases
on skills.
After analyzing the skills and other requirement in desired candidate,
company has main focus on advertising their job vacancy in market. Job
advertisement help people to get the information about the vacancy in company and
they can apply if they agree with criteria set by Crystal company (Sidorenko and
Makushkin, 2019). This factor includes the method used by Crystal Travel company
to communicate their requirement of business travel consultant to large number or
people. This advertisement contains the whole information regarding to the job,
responsibilities and who to apply to for the same in company. Crystal Travel would
receive the applications of interested candidates with required skills. This method
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some times can be a time taking procedure in recruiting process. This strategy will
help in attract the attention of large people who has interest in this specific job.
After illustrating the advertising method of job, Crystal Travel company has
decided to explore the different strategies which can be used to fulfill the vacant job
post in company. This method includes the recruitment strategy which will contribute
in hiring process (Spina and Spina, 2022). This strategy can be used by every
company to fulfill their requirement of finding best suitable candidate for company.
Crystal Travel company should consider all the factors that are important in
recruitment process such as customers, their objectives, process of sourcing right
candidate and with selection process. Selecting an appropriate applicant is major
task of Crystal Travel company who can give their best at work place. Management
team has to make sure about the skills among various applicants and had to make
decide which candidate is perfect for the vacant job. Crystal Travel has to consider
the best option available because it affects the working culture as well as growth of
the company.
In last this report evaluates the various tactics to motivate and develop the
staff with in the company. The reason behind increasing the motivation factor among
employees will lead Crystal Travel company to new achievements and overall
growth. Crystal Travel company has many strategies which help them in increasing
the motivation and developing their existing staff for more growth opportunities.
Company has applied different kinds of factor such as training sessions, rewards and
compensating policies also with appreciation post on regular basis of deserving
employees. All these factor will affects the job performance of employees and
managers in positive way. Strategy of increasing the motivation factor in existing
staff would results in high performance level of them. Motivated employees will work
in more effective manner and open the new opportunities of growth in competitive
market.
All the above explanation reflects the reason behind every used technique in
company. Crystal Travel company has many plans and strategies in order to hire
best candidate on post of business travel consultant with efficient skills and
knowledge used as opportunity to grow in market.
References
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Al-Musadieq and Et. AL., 2018. The mediating effect of work motivation on the
influence of job design and organizational culture against HR
performance. Journal of Management Development.
Mav, M., 2021. JOB ADVERTISEMENT–MANAGER, HUMAN RESOURCES
Human Resources Manager.
Merga, M.K. and Ferguson, C., 2021. School librarians supporting students’ reading
for pleasure: A job description analysis. Australian Journal of
Education, 65(2). pp.153-172.
Rodney, H., Valaskova, K. and Durana, P., 2019. The artificial intelligence
recruitment process: How technological advancements have reshaped job
application and selection practices. Psychosociological Issues in Human
Resource Management, 7(1). pp.42-47.
Shahbaz and Et. AL., 2018. irecruit: Towards automating the recruitment process.
In Service Research and Innovation (pp. 139-152). Springer, Cham.
Sidorenko, E.V. and Makushkin, S.A., 2019. Proposals for improving the
organization of staff training. Новое поколение, (19). pp.51-58.
Spina, J.D. and Spina, L.J., 2022. New Considerations for HR Staff Development.
In The New HR. Emerald Publishing Limited.
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