Effective Recruitment and Selection Practices at Just Eat It

This report provides an overview of the recruitment and selection process at "Just Eat It," a medium-sized restaurant chain. It details the importance of recruitment and selection within human resource management, emphasizing how effective processes lead to hiring the best candidates. The report includes a job description for a waiter/waitress position, outlining responsibilities such as taking orders, serving meals, and handling customer inquiries. Furthermore, it presents a job specification, highlighting essential skills like sharp memory, active listening, punctuality, and flexibility. The report also features a job advertisement for the waiter/waitress position, specifying requirements such as communication skills, relevant experience, and a customer-focused attitude. The conclusion emphasizes the significance of well-defined job descriptions and specifications in attracting and hiring suitable employees, ensuring clarity on expectations and roles.

INDIVIDUAL
RECURITMENT AND
SELECTION

Contents
 Introduction
 Description of the business
 Job Description
 Job Specification
 Job Advertisement
 Job Application Form
 Conclusion

Introduction
 Recruitment and selection is the one of the most useful element of
human resource management. Recruitment is the process of analysing
the interested employees for the specified job.
 If this process happens smoothly, it will the firms to get the best
candidates for the job. Selection of employees starts after the recruitment
process ends, it depicts an exact number of candidates that has passed all
the stages to get the job(Das, R., 2021).
 The main purpose of this presentation is to develop the understanding of
the procedure of recruitment and selection.
 This presentation also includes about the job description that defines the
specific type of job and the qualification that are required to get selected
for that job.
 At the last a job advertisement for the same requirement of the job for a
medium sized restaurants. The name of the company is Just Eat It.

Description of the business
 Just Eat It is a small private limited company and its parent organisation
is situated in 70 Chesterton Road, Cambridge CB4 1EP England. The
subsidiary of this company is situated in all over the Europe but the major
profit comes from the England.
 It provides a great number job openings such as chefs, managers, waiters,
delivery person and other required manpower to run a restaurant.
 The organizational structure of this firm is simple, the head of a
restaurant is the owner, after that the managers handles all the work and
distribute the various types of work to their workers such as chefs,
waiters or delivery person.
 Apart from this they have receptionist who have to handle the customers
by solving their queries at the entrance gate of restaurant only and human
resource managers whose work is to recruit the best candidates for the
job(He, Y. and Makarchev, N., 2019).

Job Description
A waiter or waitress is the job profession who serve the customers at the tables of hotels,
restaurants and cafes. The main onus of a waiter or waitress is to note down the orders, serve
the ordered meals and prepare the bills after the customers has finished their meals. They are
also responsible for raising the questions to customers that if they are satisfied with the
provided service or not and Did they want some extra help from the restaurant or cafe. The
different types of duties and responsibilities perform by a waiter or waitresses is given below
:-
• To take and note down the meals and beverages orders from the customers and give the
same order to the kitchen staffs.
• Deliver the noted down meal to the customers when the meal is ready to eat.
• To give some suggestion about the menu items to the customers and inform them about
the special dishes of the restaurant(Namulindwa, C., 2019).
• To regularly check that the customers are satisfied with the meal and to check that if they
needed any extra meal between eating their meals.
• Prepare the bill for the customers and provide them when they ask for it.
• To check the tables that they are properly cleaned and ready for the customers.
• To properly address the customers to their table and escort them after they finished their
meals.
• To take the amount bill and make ensure that the correct amount is paid by the
customers.

Job Specification
It is the list of skills, education and experience a candidate require to apply for a
specific job. It is mainly a document of the skills that a employee must have to be
qualified for the job(Nazla, N., Damayanti, F. and Hendriyani, C., 2021). So, when a
candidate read this document, he or she can get a knowledge that they are eligible or
not for the job. Job specification of a waiter must have the following the qualities that
are discussed below :-
• Sharp memory :- It is one of the most important skill that a waiter must have
because sometimes the waiter has to take a lot of orders from the various customers
and communicate the same order with the kitchen staff. So, for not having any
mistakes in providing the right meal to right customers the waiter needs to have a
sharp memory.
• Active listening :- The most significant quality of a waiter is to have a listening
skills. Due to this, it helps the waiter to have a knowledge about the extra meals
and beverages that the customers ordered in between eating their main course.
• Punctuality :- It is must needed quality that a hotels or restaurants wants for in the
waiter because it reflects the discipline of the waiter towards the work.
• Flexibility :- Sometimes the waiter has to combat various types of things at the
same time. So, he or she needs to be flexible and prepared to do multi task at one
time

Job Advertisement
Waiter / Waitress
Cambridge, London
Up to £20000.00 per annum + Extra benefits
Just Eat It
We are looking for a waiter or waitress to join at the best restaurant chain that is Just
Eat It. The working days is from Monday to Friday and the candidate have to work
in a team and report to the head of waiter or waitress(Silva, J.M. and Bravin, A.A.,
2018). To be considered as a candidate the following criteria should be fulfilled :-
• Must have an excellent Communication Skills
• Must have worked in a similar role for minimum 6 months
• Must have a flexibility to do various kinds at a single point of time.
• Should be customer focused with a positive attitude
• Must have done a course of hospitality.
What we can offer is given below :-
• Working experience for the future growth of your career in this field.
• Salary and incentives according the work done by the candidate

Job Application Form
Name
Address
Pin-code:
Mobile number:
Email ID:
Gender:
Qualification:
Experience

Conclusion
From this presentation, it has been analysed that making a job description and specify the job roles
is vital process of human resource management. This process helps in recruiting the desired
candidates for the job. Job advertisement helps the company to create awareness about the job
openings(Sołek-Borowska, C. and Wilczewska, M., 2018). The procedure of hiring the right people
should be perform in various stages to ensure that the best employees are hired for the job. Job
description and specification are designed in such a way that it covers around all the details to make
it clear in the brain of employees that what is expected from them.