BCG: Recruitment, Selection, and Induction Processes Report

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This report provides a detailed analysis of recruitment, selection, and induction processes within the Book Cafe Group. The report is divided into two main tasks, with the first task focusing on the current recruitment, selection, and induction practices. It includes an examination of existing policies, best practices, and methods for improving recruitment and selection. The second task covers the planning and execution of these processes, including creating meeting agendas, email communications, HR reports, job descriptions, action plans, advertising strategies, and interview schedules. The report also encompasses the development of training plans and communication strategies to ensure effective staff management and integration. Key elements include a comprehensive understanding of the entire recruitment lifecycle, from initial planning to final employee onboarding. The report emphasizes the importance of strategic planning, effective communication, and adherence to best practices to ensure the successful recruitment, selection, and induction of employees.
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Recruitment Selection
and Induction
Processes
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TASK 1............................................................................................................................................4
TASK 2..........................................................................................................................................11
PART A- PLAN STAFFING........................................................................................................11
Meeting agenda for a meeting to discuss the recruitment, selection and induction needs of the
business for the next 12 months.................................................................................................11
Email to the CEO requesting consultation meeting...................................................................11
HR capability and staffing report..............................................................................................12
Email to the CEO for approval of plan......................................................................................12
Job descriptions.........................................................................................................................12
Meeting agenda for a meeting with the organisations senior managers....................................14
Email to the organisations senior managers..............................................................................14
PART B- CONDUCT RECRUITMENT AND SELECTION PROCESS....................................15
Action Plan................................................................................................................................15
Training Report..........................................................................................................................15
Advertising Plan........................................................................................................................16
CV..............................................................................................................................................16
Short-listing criteria...................................................................................................................16
Interview schedule.....................................................................................................................17
Interview questions....................................................................................................................17
Question form referee................................................................................................................17
Email to shortlisted candidate....................................................................................................17
Interview Script.........................................................................................................................17
Discussion with accessors..........................................................................................................17
Email to unsuccessful candidates..............................................................................................17
Letter to the successful candidate..............................................................................................18
Employment Contract................................................................................................................19
ASSESSMENT TASK 3- Manage staff induction........................................................................20
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TASK 1
1. Policies ans procedures of the Book Cafe group incudes that manager is responsible for
performing major responsibility of recruitment and selection of staff and provide training of
required personnel and other supporting documentations. It includes that HR department will
support role of managers. In this organisation all interviews will be conducted by trained
selection panel.
2. In 2019 recruitment and selection polices of Book Cafe group, advertisement policy for all
vacant and new position will be advertise internally and externally. Where as in year 2000 Book
cafe group recruitment and selection policy includes that all positions will be first advertised
internally for minimum of ten working days unless there is special authorisation form senior
management.
3. The key areas that have been identified in each procedure is that company needs to select and
recruit employees with in two to three weeks maximum. Position analysis will be performed in
all vacant or new positions of the business. Advertisement for selecting candidate will be done
internally and externally.
4. Best practices of recruitment and selection process includes emphasise on culture, track of
candidates information, privacy and security for candidates, social media platforms, use of
correct and optimise recruitment funnel.
Source: 6 Best Practices to Drive Your Recruitment & Selection Process. 2020. Available
through:<https://www.employeeconnect.com/blog/6-best-practices-recruitment-selection-
process/>.
5. There are different ways and approaches that could be consider for providing expert advice or
skills training for improving understanding of current recruitment and selection. Online learning
system and recruiting software. Both of these sources are significant as they are able to provide
expert advice and skills training so that all task and practices related to recruitment and selection
can be improved.
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6.
a) In Books cafe group recruitment and selection method includes posting advertisement for
vacant position. After this company will shortlist the employees and eliminate all those
candidates. Interview will be conducted by head office and reference will be check for selected
employees.
b) Outsourcing refer as the business practices in which company is hiring third party for
performing and conducting different activities of organisation.
c) The purpose of employee contract and industry relation is to develop and create effective and
strong relationship with customers as well as motivating them to work effectively.
d) There are different legislation and regulation that is important for company to consider in
business practices. This includes equality act, human right commission, discrimination act and so
on. All of these act are significant for providing direction to company for successfully
performing recruitment and selection practices.
e) Terms and condition of employment are important as this is significant for directing
employees to work appropriately and accurately with in organisation. This will assist in
maintaining discipline with in company.
f) Psychometric and skill testing programs are effective for successful for recruitment as this will
help recruiter to identify the actual skills and capability of employees so that correct employee
can be selected.
7.
a) Vacant position analysis – Company will provide notice or email to all department of
company for determining requirements. Checklist includes email, notice, conformation form
department manager.
b) Position description – In this HR manager will identify the needs of company and determine
exception form employees for successfully performing business practices. Checklist include
skills, qualification, knowledge of employees.
c) Advertisements and promotion – For placing advertisement and promotion for job vacant
permission for the head department or management needs to be taken. After this strategies will
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be developed for successfully promoting job divertissement. Checklist includes social media, job
role, online portal and so on.
d) Short listing – In this organisation will identify the actual capabilities of candidates and
compare it with the need and requirement of organisation. Short-listing checklist includes
organisation expectation, skill needs and capabilities of employees.
e) Interview preparation – This is complex procedures and in this company will determine the
expert who have potential to take interview and successful analyse the strength or weakness of
candidate. Checklist of interview include communication skill, technical knowledge and other
skills or capabilities.
f) Interviewing applicants – This refer as screening of resume and communicating with candidate
with the motive of gaining in depth detail and information about candidates. Checklist includes
resume checking, matching organisational requirement etc.
g) Reference checks – Organisation will check the reference through which selected candidate
came to know about the vacant job position. Reference check will assist in collecting detail about
background and information about previous working of candidates.
h) Job offer – This is developed after the reference check of employees and selected employees
will be given job offer. Candidate will select the job offer if they want to join company.
8.
Communication Plan
Key Messages
What are we communicating and why?
Organisation is developing new and different policies for enhancing recruitment and selection
practices. This is significant for providing information to all employees for successfully
performing recruitment and selection practices.
What are the benefits to managers, staff and the organisation?
Manager will be able to select correct and accurate employees who have required skills to
perform task.
Employees will be benefits by improving required skills as well as develop their
capabilities.
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Organisation will be able to successfully accomplish and attain desired goals and
objectives.
How will it affect each stakeholder group?
This will affect the different decision and actions of stakeholder group.
Key
Stakeholde
r
Communicatio
n Objective
Communicati
on Medium
Date Person responsible
Owner To provide
correct
information for
better decision
make
Email 01/10/20 Human resource manager
Manager To increase their
contribution in
recruitment and
selection process
Face to face
meeting
01/10/20 Human resource manager
Employees To increase their
information
regarding
recruitment and
selection process
Internal Email 03/10/20 Respective department Manager
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Key
Stakeholde
r
Communicatio
n Objective
Communicati
on Medium
Date Person responsible
Governmen
t
To provide
correct
information
about polices of
business
Formal
documentation
s
05/10/20 Organisation representative
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9.
Training Plan
Purpose of training: The purpose of providing training is to increase capability and
potential of manager regarding recruitment and selection practices
Date/Time: 15/10/20
Responsible: Human Resource Manager
Objectives of training: The objective of training is to enhance skills
and potential of manager for successful
conducting recruitment and selection practices
so that organisation can hire correct employees
Outline how the training will meet the identified
needs
The training program will be taken by experts
in their fields which is significant for providing
more accurate data and information. This will
assist in improving information of managers
for effectively perform recruitment and
selection process.
Materials and resources needed: Learning material, Power point, trainer,
classroom, projector, marker, white board.
Other requirements: Refreshment and wash room facilities
Cost: 1500$
Time Presentation/Description for
each section of planned
training
Outcome Method of
delivery (e.g.
classroom, on
the job)
Materials and
resources
required
Facilitator
responsible
9.30
am
Information about recruitment
and selection
To increase
knowledge
about
recruitment
and
selection
Classroom Power point Trainer
11:00:
00
Different methods of
recruitment and selection
Understand
ing about
different
methods
Classroom Power point Trainer
2.00P
M
Benefits of recruitment and
selection
Increase
informatio
Classroom Power point Trainer
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n about
recruitment
and
selection
4.00
PM
Procedures of recruitment and
selection
Proper
informatio
n about
Classroom Power point Trainer
10.
Recruitment and selection is complex process and it will assist in influencing and
attracting candidates.
This is significant for determine the capabilities of candidates and selecting the most
suitable employees with in organisation.
Internal source of recruitment includes promotion, transfer, demotion.
External source of recruitment includes online portal, divertissement, campus placement,
social media.
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TASK 2
PART A- PLAN STAFFING
Meeting agenda for a meeting to discuss the recruitment, selection and induction needs of the
business for the next 12 months.
Date: 01/10/2020
Location: Book Cafe Group (Headquarters)
Open meeting-Respective chairman Mr. BCG Jim Murphy and all the attendees.
Agenda item- The agenda of this meeting is to discuss about the human resource need
for business for next 12 months.
General business items- The business is expanding and leading towards growth which
raises the need for development and conducting recruitments for fulfilling company's HR
needs.
Close meeting-Thank you all we'll be meeting next time for discussing the further steps
to be taken for effective recruitment.
Email to the CEO requesting consultation meeting
TO: Jim Murphy <jimmurphy@gmail.com>
CC: BOD
SUBJECT: Requesting this consultation meeting
Dear sir,
I am writing this mail for seeking permission to conduct a consultation meeting in regards to the
recruitment and selection for future agendas of company and employee needs. This meeting will
last for around 1 Hour. The meetings agendas are attached below in the mail.
With regards,
Mr. ABC
HR Manager
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HR capability and staffing report
Identification of needs or gaps- Book Cafe Group is expanding and with the new tender
company needs around 156 new employees.
Identification of key stakeholders and specialists- The key stakeholders are the
existing employees and staff members.
Current status of recruitment and selection processes- The current recruitment and
selection is efficient but it will be needing more improvements and updates.
Recommendations for improvements- The recruitment process has to be updated and
new ideas or ways or conducting the hiring process has to be involved.
Email to the CEO for approval of plan
TO: Jim Murphy <jimmurphy@gmail.com>
CC: BOD
SUBJECT: Requesting this consultation meeting
Dear sir,
The email is in regards for seeking your approval for continuing with the HR capabilities and
staffing report plan developed and attached in the mail below. Please the review the plan
provide us further instructions for the same.
With regards,
Mr. ABC
HR Manager
Job descriptions
JOB DESCRIPTION
Organisation Name: BCG
Post: Cafe Manager
Roles and Responsibilities
Manage the book cafe.
Required Qualification
Management degree of renowned university.
JOB DESCRIPTION
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