Analyzing Recruitment and Selection Practices at Happy Life, UK

This report provides a detailed analysis of the recruitment and selection process at Happy Life, a medium-sized retail store in the UK. It covers essential aspects such as job descriptions, person specifications, and job advertisements, while also considering relevant legislation. The report outlines the duties, responsibilities, and key skills required for a Store Manager position at Happy Life, including communication, teamwork, and leadership abilities. Furthermore, it emphasizes the importance of adhering to legal requirements, such as the Data Protection Act, when handling applicant information. The report concludes that effective recruitment and selection practices are crucial for managing a business and achieving operational objectives through skilled and talented employees.

Recruitment and
Selection

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Table of Content
• Introduction
• Description of business
• Job description
• Person specification
• Job advertisement
• Application Form taking into account relevant legislation
• Conclusion
• References

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Introduction
• Managing employees
within a company is
essential because effective
management of
employees will help a
company to achieve their
organisational goals and
objectives.
• One of the best way to
manage employees effective
is to hire talented and skilled
staff members who can have
the capability to understand
their responsibilities toward
organisation.

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Description of business
• The main aim of this organisation is to provide quality
products at reasonable prices to their customers.
• They also aim to gain customer satisfaction through
their effective services and quick respond time.
• The selected business is presented in retailing industry.
Happy Life is the name of the retailing shop which is one
of the most poplar medium sized retailing store in UK..
• It is having good reputation and brand value within the
market.

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Job Description
• Job description is the written
document which consist of description
of general tasks, responsibilities and
duties related to a specific job role
(Facchin, 2021).
• Basically it describe the job and its
characteristics and requirement to
perform the job. It is essential to provide
job description to the candidate during
recruitment and selection process.

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HAPPY LIFE
Job Description
Job title- Store Manager
Main purpose and scope of the job- The main purpose of the job is to manage all managing activities within
the store and run the supermarket activities effectively and ethically within the market.
Job location- Birmingham, UK.
Position in organisation- Happy Life is looking for the store manager who will maintain the decorum of the
store and supervise their employees whether they are resolving their customer's quarries appropriately or not.
Report to- CEO of company
Organisation chart- Store manager is on the second top position of the organisation chart.

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Duties and responsibilities-
 The main responsibility of store manager is to manage all store activities appropriately.
 They are also responsible for hiring new employees for the store in case of requirement or lack of employees by testing
their soft and hard skills appropriately.
 They are also responsible for identifying training needs for their employees.
 To motivate staff members and help them to understand their duties clearly.
 To manage all store activities within a fixed budget which is provided from the headquarter.
 Dealing with customers quarries and complaints in case of a big issue.
 They are also responsible for overseeing price and stock control within the store.
 To conduct meetings on regular basis and communicate to employees.
 To provide safe and hygienic environment for the employees within the store.
 To check whether the display of the store is developed appropriately or not to attract customers.
 To maintain a well working environment and follow all legislation which is made by the government of their nation.

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Key skills required for store manager-
 Communication skill
 Team working skill
 IT skill
 Decision making skill
 Problem solving skill
 Leadership skill
Key competencies required for store manager-
 High confidence
 Resourcefulness
 Commercial awareness
 Enthusiasm
Qualification and other requirements-
 The candidate must complete their graduation from management field with well known university with more than 60% marks.
The candidate must have the experience of at least 3-4 years in the same industry.

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Person specification
• Person specification is document which
describes the qualification, experience,
skills, knowledge and other
requirements for the candidate to
perform the offered job role (Shaban,
2019).
• This document helps to analyse what
key competencies of the individual to
successfully apply for the vacant job

Criteria Essentials Desirable
Skills and
competencies
It is essential to have effective team management
skill, communication skill, IT skill and few others.
It is desirable that candidate must have
communication skill, decision making
skill and problem solving skill.
Qualifications It is essential that individual must be qualifies
from business management course with high
reputed university.
It is desirable that qualification should be
done in any field but the skills which is
required will be seen in the candidate
during interview session.
Knowledge It is important for the candidate to gain
management knowledge, he/she must be aware
about marketing trends and available competition
within the industry.
It is desirable that the candidate must have
the knowledge of different ways of
managing different attitude employees as
well as customers.

Criteria Essentials Desirable
Experience It is essential to have at least 3 year experience
within a same industry.
Can have 5 year experience while working
with similar job.
Special attributes Must have appropriate decision making skill
and ask for employees and record employees
performance on regular basis.
It is desirable that the candidate can have
attribute of employee and customer command
analysis.
Personal qualities Self motivated, flexible, leadership skill. Good sense of humour and can work even
under pressure.

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Job advertisement
• Job advertisement is the document
through which candidates get to know
about the vacant job role and job
position.
• Companies advertise about the vacant
job role through various mediums such
as newspaper, social media contents,
hoardings and few others.