BMP4006: Recruitment Strategy & Staff Development Plan - BUNI Travel

This document presents recruitment documents for a Business Travel Consultant position at BUNI Travel Agency, including a job description, person specification, and job advertisement. It outlines a recruitment strategy focused on leveraging referrals and effective use of social media. A three-month staff development plan for new starters is detailed, emphasizing employee preparation, development planning, performance monitoring, and confidence-building. The rationale behind these choices highlights the importance of recruitment and staff development in enhancing organizational success, employee performance, and customer service, referencing the importance of a defined recruitment strategy. The document also includes a PESTLE analysis for BUNI Travel, addressing political, economic, social, technological, environmental, and legal factors. Desklib provides access to similar solved assignments.

BSc (Hons) Business Management
BMP4006
People and Performance
Recruitment documents
2019/2020
Semester 2
Submitted by: IONUT CHIOSA
Name:
ID:
1

Contents
A job description and person specification for the
Business Travel consultant 3
A job advert to help you in recruiting the Business Travel
consultant 4
A plan outlining your recruitment strategy for obtaining the
best candidate 5
A three-month staff development plan for the new starter
6
Rationale for all the choices that have been made in the
design of the above materials (1500 words) 6
References 8
2

A job description and person specification for the
Business Travel consultant
BUNI TRAVEL AGENCY
13, Waterloo Road,SM1 4LS, Sutton England
123456789 [e-mail]
Job Description
Profile
Our company required highly qualified, passionate and talented candidate for the vacancy of
business travel consultant. For applying this type of designation candidate need at least five
years of experience from the previous organization. Candidates also have the potentiality and
smartness for maintaining the workload of organization effectively.
Main purpose and scope of Job
Our main purpose for introducing this profile is to run the activities of whole organization
effectively. When the functions of organization is run in smooth manner then definitely
BUNI travel is able to increase their work efficiency at large scale. In this post candidate also
able to solve the queries of consumers quickly and maintain positive relations with them for
long time.
Job location – London, United Kingdom
Date – 04-06-2022
Position – Business Travel Consultant
Key Responsibilities
 Always provide reliable and accurate data to all categories of customers regarding
their services and products.
 Facilitate response quickly to customers regarding their queries in prompt and
friendly manner.
 Keeping strong positive relations to users in long term which leads to increase profit
margin at maximum level.
Personal Specification
3

Key Competencies  Always facilitates beneficial and
best in class package to users with
affordable budget.
 Increase profit margin or revenue
of organization at maximum level
for long time.
Experience  For this type of designation
candidates need minimum at least
five years of experience
Skills and Ability  Effective communication is highly
essential for handling complicated
situations and users smoothly.
 Effective interpersonal talent is
also mandatory for engaging the
customer's in happy mood.
Qualifications  Candidates must accomplish their
post graduation and graduation
from recognized college in 2021,
2022.
Personal Qualities  Candidate must be a good listener
and also know at least three
languages for handling different
customers easily.
A job advert to help you in recruiting the Business Travel
consultant
We’re HIRING!!
Designation -Business Travel Consultant
For all types of candidates it is a wonderful opportunity in aspect of securing their
career and future growth for long time. In this designation authority is facilitating
full flexibility regarding their targets and time. In our company employees are
treated as a part of our family. Due to this candidate are able to use their own
ideas and creativity in their freely and effectively. According to this profile
candidates are selected in the form of employee on permanent basis.
4

Pay and
Benefits
Contact us
today
The candidate who are interested and want to
apply for this profile send their CV to us as
soon as possible. In this profile candidates
need to come in office according to five days
in a week. Those who do extra work they
will receive extra benefit in form of cash and
others. The last date for submitting this
application is 31 March 2022
Contact us today
The interested candidates can drop there CV
on mail: - [e-mail]
A plan outlining your recruitment strategy for obtaining the
best candidate
 Leverage referrals – When the recruiter appoints the candidate with safety then
vision, mission and objectives of company are easily sustained in long term (Para-
González, Jiménez-Jiménez and Martínez-Lorente, 2021). That means safe recruiting
is highly important firm in aspect of identifying skilled candidate for organization. It
leads to increase their productivity at large scale. In respect of BUNI travel, higher
authority must implement attractive wage and new schemes in their job description.
 Effective use of social media – In context to BUNI travel management must use
various types of apps and software like Naukri.com, Linked Inn effectively. Because
with help of these apps management is able to identify skilled and qualified candidate
for their vacant post in low time. The other advantage for using these apps is that the
recruiter is able to receive the resumes of various candidates quickly.
A three-month staff development plan for the new starter
5

The three months staffing development is basically a method which is used by organization
for enhancing performance of their employees effectively. In this method basically four step
are involved which is described below -
 Prepare an employee – In this step management of BUNI travel is providing
complicated or challenging task to their employees. Due to this the overall growth and
mental ability of the employee's are highly increased within low time. But the main
purpose for providing this type of task to the employees is to create value in their job
role and responsibilities.
 Plan development function – In this stage organization is providing advanced
training to all categories of employees regarding their job roles and responsibilities
(Roels and Staats, 2021). With help of facilitating advanced training employees of
BUNI travel is able to handle or solve the complicated problems easily within low
time. In context to BUNI Travel management must facilitate three months advanced
training to their workers. Due to this the resources of organization are utilized in
optimized manner.
 Performance monitoring – In context to BUNI travel management is highly
responsible for supervising or tracking the performance of every workers ineffective
manner. In this stage after the training of three months period management finally
take a decision that which employee is talented or beneficial for organization.
 Increase confidence - It is the last step and in this stage management finally
facilitates financial benefits and appreciation to their workers for the outstanding
performance.
Rationale for all the choices that have been made in the
design of the above materials
From the analysis of above information it concludes that recruitment and three-
months staffing development plan both are important for increasing the success rate of
organization effectively. Regarding recruitment it assist the organization for selecting
talented employees quickly. With help of recruitment strategy organization is able to sustain
their performance at higher rate for long time. The main benefit for utilizing this strategy is
that here duties and responsibilities are clearly defined for the workers. Due to this they are
able to do their job role in systematic and effective manner. With help of having clear
description of job employees are able to do their task with full passion and interest and also
6

accomplish the task in smart manner. At the time of recruiting it is important for BUNI travel
that they must mention decent and attractive package to their in their job description. In
aspect of three months development plan it plays the highly important role for increasing the
productivity and work efficiency of organization (Jackson, 2019). With help of advanced
training session employees easily received different types of benefits in aspect of increasing
their passion and confidence in their job roles effectively. Due achieving these type of
knowledge the effective performance and productivity level of organization is easily
sustained in long term. In third with help of this method company easily improved the skills
of employees strongly. After the evaluation of above information, it concludes that concept of
above mentioned strategies plays essential part for sustaining the goodwill of organization in
long term. Due to the effective use of this plan workers easily complete their task in proper
manner. With help of this plan workers effectively received beneficial and meaningful
knowledge regarding various equipment's and systems.
Both elements are also important for solving the queries of customers in time. With
help of above mentioned elements the talent and capability of workers are easily increased.
After the evaluation of above information, it concludes that concept of above mentioned
strategies plays essential part for sustaining the goodwill of organization in long term.
The recruitment strategy is a part of the complex war for talents. The company with the
defined recruitment strategy has the advantage. The company knows what recruitment
sources are key pipes delivering job candidates to the organization. According to above it is
also determined that without the proper development employees company is not able to run
their activities in smooth manner. Both elements are also important for solving the queries of
customers in time. With help of above mentioned elements the talent and capability of
workers are easily increased. Due to this the overall revenue and goodwill of travel agency is
effectively increased for long time.
7

References
Para-González, L., Jiménez-Jiménez, D. and Martínez-Lorente, A.R., 2021. The link between
people and performance under the EFQM excellence model umbrella. Total Quality
Management & Business Excellence, 32(3-4), pp.410-430.
Roels, G. and Staats, B.R., 2021. OM Forum—People-Centric Operations: Achievements and
Future Research Directions. Manufacturing & Service Operations
Management, 23(4), pp.745-757.
Jackson, M.A., 2019. Accessing the Neighbourhood: Built Environment Performance for
People with Disability. Architecture_MPS.
Feng, J. and Lu, S., 2019, June. Performance analysis of various activation functions in
artificial neural networks. In Journal of physics: conference series (Vol. 1237, No. 2,
p. 022030). IOP Publishing.
Upadhya, S.S. and Cheeran, A.N., 2018. Discriminating Parkinson and healthy people using
phonation and cepstral features of speech. Procedia computer science, 143, pp.197-
202.
Lorraine James, B. and Saville-Smith, K., 2018. Designing housing decision-support tools for
resilient older people. Architectural Science Review, 61(5), pp.305-312.
Chen, X., Gao, H., Zou, Y. and Lin, F., 2020. Changes in psychological wellbeing, attitude
and information-seeking behaviour among people at the epicentre of the COVID-19
pandemic: a panel survey of residents in Hubei province, China. Epidemiology &
Infection, 148.
Bawack, R.E., Wamba, S.F. and Carillo, K.D.A., 2021. Exploring the role of personality,
trust, and privacy in customer experience performance during voice shopping:
Evidence from SEM and fuzzy set qualitative comparative analysis. International
Journal of Information Management, 58, p.102309.
Wynen, J. and Kleizen, B., 2019. Improving dynamics or destroying human capital? The
nexus between excess turnover and performance. Review of Managerial
Science, 13(2), pp.303-325.
8

Appendix
A PESTLE analysis for BUNI Travel
POLITICAL- In today's situation of politics which is happening in UK it is becoming very
difficult to operate business by the companies as there are so many rules and regulations
which they have to follow and if they ignore it then the administration may take actions
against them.
ECONOMICAL- It mainly focuses on the rates of exchange which the organization deals.
So organization have to update with the ever changing rates for effective functioning of
trading operations of organization.
SOCIAL- It mainly aims on the consumers tastes change and preferences also culture in the
society. Organization must try to fulfil the needs and demand of every segment of society for
success in business.
TECHNOLOGICAL- Organization must try to increase the technology for providing
consumers with better experience and support. Technology adaptation reduces the chance of
mistakes and provides appropriate results.
ENVIRONMENTAL- Organization must take steps for decreasing the activities of pollution
and mainly focus on sustainability of company. It will create a positive effect on image of
organization.
LEGAL- Organization must aim at completing the legal aspects which are applicable on
them as it will reduce the risk of uncertainty.
9