Human Resource Management: Recruitment, Teams, and Leadership Theory

This report examines human resource management practices within St. Margaret's Nursing Home, focusing on recruitment processes, strategies for building effective teams, and the application of leadership theories. It identifies factors affecting recruitment, including organizational objectives, legislative policies like the Equality Act 2010 and Data Protection Act, and various sourcing approaches. The report discusses Tuckman's theory of team development and strategies for effective teamwork, emphasizing common goals and commitment. Furthermore, it explores leadership theories such as autocratic and democratic leadership, their application in managing working relationships, and the influence of management on individual development. The report concludes that effective recruitment, strategic team building, and appropriate leadership approaches are critical for the growth and success of St. Margaret's Nursing Home. Desklib offers similar solved assignments and resources for students.

MANAGING HUMAN RESOURCE
1

Table of Contents
INTRODUCTION ...............................................................................................................................4
TASK 1 RECRUITMENT PROCESS.............................................................................................4
1.1 Factors that affect the recruitment process of individuals .......................................................4
1.2 Factors of legislative and policy that affect the recruitment process.........................................5
TASK 2 Strategies for building effective team....................................................................................6
2.1 Discuss the theory in relation of team work ...........................................................................6
2.2 Discuss the approach of effective team working .....................................................................7
TASK 3 monitoring and developing the individuals working..............................................................7
Attached in PPT...............................................................................................................................7
TASK 4 Approaches for managing people...........................................................................................7
4.1 Leadership theory applied at workplace ...................................................................................7
4.2 Managing the working relationship .........................................................................................7
4.3 Evaluate own development influence by management .............................................................8
References............................................................................................................................................9
2

3

INTRODUCTION
Managing human resource is the process of managing the employees as assets
of the business. It includes recruitment and hiring, training, motivation, performance
appraisal and many others for the talent acquisition and retention as well. Health and
social care organizations have to recruit highly talented and capable workforce for
rendering the best care services to cure the diseases. The present project report is
based on St Margaret's Nursing Home which aims at delivering best treatment to their
patients. The report will identify various factors that are required to be considered by
the care home in recruitment process. Moreover, the report will also analyse various
strategies to build team-working practices at the workplace. At the end, it will
demonstrates various leadership theories and ways through which individual can be
promoted for the growth.
TASK 1 RECRUITMENT PROCESS
1.1 Factors that affect the recruitment process of individuals
There are various type of factors which are affect the recruitment process of the health and
social care organization these are: organizational objectives, need of the organization, recruitment
cost and financial implications and government policies or rules and regulations. It consist of
internal and external factors which are: supply and market, labour market, image of the employer,
high unemployment rate and many more. These are the major factor that affect the recruitment
process of the management in direct and indirect way(Baum, 2007). Moreover the size of the firm
also the main factor in recruiting process like if the firm planning increases and expand their
business so in this case hiring may be more personnel and effective according to the requirement of
the firm. Recruitment incur the cost of the employer and firm try to employ that candidate which
will bear a low cost of recruitment. Political and social factors directly affect the recruitment
process in the way of physical handicapped, scheduled tribes etc. Union regulation can restrict the
recruitment sources, while social factors include many factors like change in recent market trend,
technology changed moreover it consist demand of the consumer like what is the requirement of the
customers and what type of hospitality they want from the firm. In the recruitment planning process
HR officer have to know the demand and requirement of the customer and St. Margaret's Nursing
Home firm as well, and then design the blueprint to recruit the best candidate for the organization.
4

Recruitment is the main process of the organization so that it have to be very effective and also the
economy affect the recruitment process of the firm so considered the economy factor as well in the
process of recruiting. Major issue faced by the firm is the competitors in this factor recruitment
policy of the competitor directly affect the policy of firm what they have decide and followed.
1.2 Factors of legislative and policy that affect the recruitment process
In the recruitment process legislative and policy are the main factors in which management
have to know the rules and regulations of the home country London like what type of policy they
have followed in the recruiting process. As per the stated scenario, nursing home is facing issues
from high staff turnover due to favouritism, unjust treatment, low pay, poor working conditions and
many others. In order to overcome these issues, there are following legislations that needs to be
adhere by the St. Margaret's Nursing Home, while recruiting and hiring any candidate, presented
underneath:
Equality Act, 2010: Equality is the main factor that needs to be followed in selection
process and its aim to provide equal opportunities to each individual. Positive approach of diversity
is allow to select the best individual for the process and allow to grab the opportunities. Being
Anti-discrimination policy: Anti Discrimination policy consist age, disability, industrial
activity, marital status; these factor directly affect the employment of the firm, HR management
have to follow the anti discrimination policy so that they can recruit more candidate for their firm.
They have to make sure that their selection processing is more effectual in compare with the other
nursing home processes.
Health and Safety at Workplace: According to this law, it is the responsibility of St.
Margaret's Nursing Home's HR professional to follow health & safety standards and maintain
effective working conditions for the employees to safeguard against possible risk. It will allow staff
to carry out their responsibility effectively. Safety of the employees and customer is also very
important in the workplace and they should provide best kind of hospitality to their customers so for
that they improve the growth of the firm.
Data protection Act: In accordance with the legislations, it is the duty of nursing home to
maintain privacy and confidentiality of the information of all the applicants involved in the hiring
and selection process
1.3 Evaluation of different approaches in the selection of best candidate for the firm
There are various types of approaches in the selection process and different sources like
internal sources, external sources and third party sources.
Internal sourcing: In this internal source processing there are many ways to hire a best
5

candidate for the because in the internal source of the hiring process best thing is that there no
training is needed for the process and it is also a loyal and parity among the team members.
External sourcing: It is the main factor in the selection process of St. Margaret's Nursing
home in which HR search the best candidate through the external recruitment tools like different job
boards, advertisements, or publication and announcements. Employment exchange is the set up
which is affiliated to the government and in this section they exchanges the unemployed people and
maintain their record and names in their databases.
Candidate selection: In this process there is main focus on the pre-interview process like
candidate have to assure their quality and knowledge about the Nursing home. Candidate selection
is the process in which HR look up for the quality of the applicant and then they hire the best
candidate for their organization and it is the main approach in the selection of best candidate.
TASK 2 STRATEGIES FOR BUILDING EFFECTIVE TEAM
2.1 Discuss the theory in relation of team work
St. Margaret's Nursing home is that type of firm where the team work is considered as a
strong factor to improve the business growth of it. Team exist where each member work together to
achieve their common goal while some teams are highly formal at the workplace an on the other
hand there are teams which follows the informal rules like constantly changed and based on
interpersonal relationship. There are different ways which are followed by the firm which are
discussed below:
Hierarchy: It is the main structure followed by the St. Margaret's Nursing home and it is
the formal behaviour of the team work in which employees are directed by the higher authorities of
the management. In this structure they followed the rules and regulation set by the management and
behave formally. An informal groups there is no major effect of higher authorities or in this section
people come together and interact regularly with the team member so it would be effective for them
or firm as well(Becker and Huselid, 2006).
Now discussing the TUCKMAN'S theory for team work; In this theory there are 4 stages
which have to follow by the St. Margaret's Nursing home firm which are: forming, storming,
norming, performing. Forming states that member of the team come together and discuss the task
and make the strategy accordingly. Storming stage is figure out the the interpersonal issues like
polarization and conflicts. After these stages move towards the Norming stage in which team
member understand each other and move gradually. Performing states that each team member
comfortable with each other and work efficiently(Lewis and Heckman, 2006).
6

2.2 Discuss the approach of effective team working
Team-working is the main aspect for the growth improvement of the St. Margaret's Nursing
home and various strategies used for the approach of effective team working like common goal,
clarity goal, commitment, work as a team and play as a team. Moreover for effective team working ,
mainly focus on the common goal achievement and team-working is the ordinary factor which plays
a significant role in the growth of the firm(Sun, and Aryee, 2007.). Understanding of the thoughts of
each member of the team and also clarity is must about the allotted task. Commitment is the main
factor in which each team member have to discuss their thoughts with the team members. Effective
team working also includes that each team member know the crises of the health and care firm so
that they discuss their task accordingly and work efficiently. Apart from that it must be clear that
each team member do what they do best for the firm and how it would be helpful for the growth of
the organization.
TASK 3 MONITORING AND DEVELOPING THE INDIVIDUALS
WORKING
Attached in PPT.
TASK 4 APPROACHES FOR MANAGING PEOPLE
4.1 Leadership theory applied at workplace
At the St. Margaret's Nursing home workplace leadership theory includes various factors
like autocratic, democratic and more. In autocratic theory all the task and procedures handled by the
higher authorities and they do not include their employees in their decision and set targets, While in
democratic theory of leadership there is main focus on the team work like authorities include their
employees in each decision making process and also apply the ideas in their decision which are
given by their employees. In this leadership theory firm should be applied the effective ideas which
are important for the growth of the organization.
4.2 Managing the working relationship
In the firm management of the workforces is the main target in which there are many
consequences occurred so HR should have to follow the rules and then apply it on the workplace so
because of that working is more effective and relevant. This is the process applied at the
management and improve the business growth of the organization.
7

4.3 Evaluate own development influence by management
Own development influenced by the management and it also consist the part of the strengths
and leadership purpose. Creating a new development plan for the firm St. Margaret's Nursing home
in which basic leadership theory applied for the own development of the firm. Moreover it includes
once you develop your plan for the firm it will get feedback from the HR, mentors and others which
are in your network.
CONCLUSION
From this report it can be concluded that in St. Margaret's Nursing home recruitment and
seletion process is the main focusssing factors for the growth of the firm. Furthermore it is clear
that strategies are very precious for the effective team plan and motivate the each individual. It is
also clear that approaches for the managing people for the firm, managing the working relationship.
8

REFERENCES
Books and Journal
Baum. T., 2007. Human resources in tourism: Still waiting for change. Tourism Management. 28(6).
pp.1383-1399.
Becker. B. E. and Huselid. M. A., 2006. Strategic human resources management: where do we go
from here?. Journal of management. 32(6). pp.898-925.
Goldman, Z.W. and Myers, S.A., 2015. The relationship between organizational assimilation and
employees’ upward, lateral, and displaced dissent. Communication Reports. 78(1). pp.24-35.
Guest. D. E., 2011. Human resource management and performance: still searching for some
answers. Human Resource Management Journal. 21(1). pp.3-13.
Hollenbeck, J.R. and Jamieson, B.B., 2015. Human capital, social capital, and social network
analysis: Implications for strategic human resource management. The Academy of
Management Perspectives.
Jiang. K. and et. al., 2012. How does human resource management influence organizational
outcomes? A meta-analytic investigation of mediating mechanisms. Academy of
management Journal. 55(6). pp.1264-1294.
Lewis. R. E. and Heckman. R. J., 2006. Talent management: A critical review. Human resource
management review. 16(2). pp.139-154.
Liao. H., and et. al., 2009. Do they see eye to eye? Management and employee perspectives of high-
performance work systems and influence processes on service quality. Journal of Applied
Psychology. 94(2). p.371.
Rynes. S. L., Giluk. T. L. and Brown. K. G., 2007. The very separate worlds of academic and
practitioner periodicals in human resource management: Implications for evidence-based
management. Academy of Management Journal. 50(5). pp.987-1008.
Schuler. R. S. and Jackson. S. E., 2008. Strategic human resource management. John Wiley & Sons.
Storey. J., 2007. Human resource management: A critical text. Cengage Learning EMEA.
Sun. L. Y., Aryee. S. and Law. K. S., 2007. High-performance human resource practices, citizenship
behavior, and organizational performance: A relational perspective. Academy of management
journal. 50(3). pp.558-577.
Online
Managing Human Resources, 2016. [Online]. Available through
:<https://hbr.org/1981/09/managing-human-resources>. [Accessed on 8th March 2017].
The Role of Human Resource in the Evaluation of Strategies, 2016. [Online]. Available
9

through:<http://smallbusiness.chron.com/role-human-resource-evaluation-strategies-
78282.html>. [Accessed on 8th March 2017].
10