Project Report: Analyzing Recruitment, Selection, Training at H&M

This report examines a business project focused on enhancing recruitment, selection, and training practices within multinational corporations, specifically using H&M as a case study. It explores the impact of globalization on HRM, emphasizing the need for skilled employees to meet international demands. The report outlines the project's objectives, scope, and methodology, including a project management plan with cost, scope, time, quality, communication, and risk management considerations. It employs both qualitative and quantitative research methods, utilizing a work breakdown structure and Gantt chart for project organization and scheduling. The data analysis includes findings from questionnaires and interpretations of the results, highlighting the importance of training, recruitment, and selection in achieving international standards and competitive advantages. The report provides insights into the benefits and challenges faced by multinational companies in managing their human resources globally.

Managing a Successful
Business Project

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1............................................................................................................................................1
P2 ...........................................................................................................................................2
P3............................................................................................................................................3
TASK 2............................................................................................................................................5
P4 ...........................................................................................................................................5
TASK 3 ...........................................................................................................................................7
P5............................................................................................................................................7
P6..........................................................................................................................................14
TASK 4..........................................................................................................................................14
P7..........................................................................................................................................14
REFERENCES..............................................................................................................................15
APPENDIX 1.................................................................................................................................16
APPENDIX II................................................................................................................................19

INTRODUCTION
Managing a successful business project is one of the key to obtain better results from the
project. It mainly includes resources and failure impact on functioning of business. It is
necessary for project manager to conduct project in an effective manner and also attain desired
outcomes. This project is related to multinational firms to improving recruitment, selecting and
training to employees in order to meet with the global needs. It is necessary for the multinational
companies to hire talented employees who can perform the operations of business in a better
manner (Lakhani, Kuruvilla and Avgar, 2013). H& M is Swedish multinational clothing retail
organisation and it operate its business in around 62 countries with more than 4500 stores. In this
report going to discuss about Gantt chart and work breakdown structure to give stages and
frameworks for finish.
TASK 1
P1
Globalisation is explained as an integration between people, organisations and
governments in all over world. For performing the operations and activities of company globally,
there is a need to hire the qualified employees and provide them training to perform the business
activities and deal with the international clients (Sekiguchi, Froese and Iguchi, 2016). H&M is
multinational clothing retail firm established in year 1947. this company operate its business in
almost 62 countries with over 4500 stores. In this company, there are more than 132000
employees working. The main focus of this company is to recruit the talented staff members so
they can able to deal with international customers and also resolve their any kind of queries.
Aim
Aim of project is “how the multinational companies improve the recruitment, selection
and training of their employees to meet International requirements.” Under this, firm find the
different ways to hire the employees and provide them training for enhance their knowledge and
skills. From this, they can able to provide the better contribution in achieving particular
objectives within given period of time. For make improvement, it is necessary hire the expert
from outside so that they can provide the proper guidelines about recruitment and selections of
employees (Shah and et. al., 2012). In addition to this, the main focus of multinational companies

is on make improvement in recruitment and selecting methods so that the objectives can be
attained and gain competitive advantages.
Objectives
 To execute employees’ on-job training programs in H&M organisation for make
improvement in HRM functions to attain international standards.
 To examine advantages of recruitment, selection and training to H&M organisation?
 To determine the different challenges faced by H&M company in conducting business
globally.
P2
Project management plan is explained as the document that is used to discuss every phase
of project. Project manager develop plan inputs from its key stakeholders and also the project
team. It is formal and the approved document that defined how well the project is executed,
monitored as well as controlled. There are some aspects included in project management plan
given below:
Cost- It is one of the most important factor that is necessary to doing the project in an
effective way. Without money, firm can not do any activities of project. The total cost involved
in completion of the project will be £100.
Scope- The scope of the project is wider and organisation perform its activities at large
scale. H&M provides the large number of products and the services in all over the world (Shah
and et. al., 2012).
Time- In project, each activity needed to completed with in given time period. Under
this, time will be allotted according to the activities and staff members should be ensured that
deadlines need to be followed in a proper way. The project will be completed in 4 months.
Quality- It is necessary aspect of the project because quality makes project better. It is a
responsibility of manager to focus on improving the quality of project. On the other hand, an
investigation need to use the authentic sources for data collection to maintain quality of project.
Communication- It is necessary aspect because through this employees can interact and
share about the important things regarding project. For communication, employees can use
emails and through this they can share necessary information about particular area (Sciascia and
et. al., 2012).

Risk and resources- For conducting the project, some risk are faced by the project
manager such as finance and technological. It is the responsibility of researcher to manage risks
for the purpose of project completion effectively. Manager should arrange all resources to
complete project like manpower, technological and many others.
P3
Work breakdown structure- It is chart under which necessary components and project is
illustrated to be portray relationship with the each other. Under this, graphical nature of Work
breakdown structure can assess project manager to predict the outcomes which are based on the
different scenarios to assure that the decisions are made regarding adopt and not adopt the
suggested changes or procedures. Aim of work breakdown structure is to make large project in
manageable manner (Boella and Goss-Turner, 2012). WBS aids in in segmenting complex
projects in to manageable and simple tasks so that employees can perform activities in an
effective way without facing any type of issues.
Gantt chart- It is bar chart and most popular way to showing the activities displayed
against the time. It is one of the useful technique in planning as well as scheduling project, this
keeps updated management to when project will be finished. On the other hand, it keeps
management informed regarding additional resources which are necessary and also mange the
dependencies among tasks. The Gantt chart is mainly used for the purpose of tracking the project
scheduled (DeCenzo, Robbins and Verhulst, 2016). It is also used for project planning of all the
sized and shows the work scheduled in particular day.

TASK 2
P4
In this, researcher conduct a small- scale research has been applied by using the
qualitative and quantitative research methods for getting reliable information as well as make
valid conclusions.
Research methods- These are techniques and strategies which use in gathering of data for the
purpose of analyse to uncover the new information for better understanding regarding specific
subject area (Mowforth and Munt, 2015). Different methods of research are mention below:
Qualitative- It is explained as data that characterized and approximates. This kind of data
is non- numerical and gathered by using the observation methods, conducting the focus groups
and also same methods.
Quantitative- It is emphasises objectives measurement and also numerical analysis for
data collection (Sciascia and et. al., 2012). Under this, data is measured through using the
statistical analysis.
Reason to selecting qualitative research method- In this research, there has been
qualitative research used because it aids in giving deep-understanding regarding specific area and
gain proper understanding about particular subject area.
Illustration 1: Gantt Chart

Data Collection- It is explained as procedure to gathering and also analysing the data on the
targeted variables in an effective manner (Kitchin and Tate, 2013). Primary and secondary are
various methods of data collection given below:
Primary- This is explained as first hand data that collected through an investigator itself.
It is original in nature and provide positive outcomes. Sources to collect primary data are
questionnaire, observations etc.
Secondary- Under this, data and information has been collected by other individual.
Different sources to gathering the secondary data are journals, internet sources, books and many
others ( Kumar, 2019).
Sampling- Sample refers to group of people and objects which taken from the large size
population. It is representative of population to assure about generalise findings from research
sample to whole population. Sampling is process of choosing people for study in such a manner
that people represents large group which they were chosen. 30 respondents has been selected by
using random data sampling method because it is unbiased and give equal chance to chosen
respondents (Mackey and Gass, 2015).
For Quantitative Analysis
Questionnaire
Name:
Age:
Gender:
Address:
Q1) Are you aware about recruitment, selection and training?
a) Yes
b) No
Q2) Is training aids the multinational organisations in meeting with International
requirements?
a) Yes
b) No
Q3) What are the benefits H&M organisation can get to make improvement in
recruitment and selection process?
a) Able to meet international requirements

b) Sustain internationally
c) Gain maximum profitability
Q4) Does improving hiring, selection and training helps in provide benefits to H&M to
retain at international market for long period of time?
a) Yes
b) No
Q5) What are various ways through which multinational firms can improving the
recruitment, selection and training of employees so that they can meet with the
International needs?
a) Online platforms
b) External agencies
c) Internal recruitment methods
Q6) Suggest some ways by which H&M can able to gain the competitive advantage at
global market.
For Qualitative Analysis
Q1) What are the benefits of training to H&M organisation at global level?
a) Enhance performance
b) Economy in Operations
c) Maximise productivity
Q2) Which method of training H&M can provide to its employees to meet with
international needs?
a) On the job training method
b) Off the job training method
Q3) What are various challenges faced through H&M company in conducting the business
at international level?
a) Culture difference
b) Legal issues
c) Political stability
Q4) Which of the recruitment method is more effective in hiring employees for
multinational companies?

a) Internal recruitment method
b) External recruitment method
TASK 3
P5
Quantitative analysis
THEME 1: Aware about recruitment, selection and training
Q1) Are you aware about recruitment, selection and training? Frequency
a) Yes 22
b) No 8
Interpretation: From mention information, it has been analysis that 22 respondents said that
they are aware regarding the hiring, selection and the training in an effective manner. These all
aids in give talented employees to an organisation so they can perform activities of business at
large scale. 8 respondents do not have knowledge regarding globalisation.
THEME 2: Multinational organisations in meeting with global needs?
a) Yes b) No
0
5
10
15
20
25 22
8
Column B

Q2) Is training aids the multinational organisations in meeting with
global needs?
Frequency
a) Yes 18
b) No 12
Interpretation: Under this, Training is necessary part of an organisation and through this
company can improving the skills and competencies of employees so that their performance
level cam be improved. As per the opinion of 18 respondents that training is helpful for the
multinational organisations to meet with the global requirements. 12 other respondents are
disagree with this and according to them hiring the talented and skilled employees can meet with
international requirements.
THEME 3: Benefits H&M organisation can get to improving process of recruitment and
selection process
Q3) What are benefits H&M organisation can get to improving
process recruitment and selection ?
Frequency
a) Able to meet international requirements 10
b) Sustain internationally 12
a) Yes b) No
0
2
4
6
8
10
12
14
16
18
18
12
Column B

Q3) What are benefits H&M organisation can get to improving
process recruitment and selection ?
Frequency
c) Gain maximum profitability 8
Interpretation: Recruitment and selection are the most necessary resources of company. As per
the 10 respondents that if an organisation will improving its process of recruitment and selection
then it can able to meet with the international requirements. On the other than, there are 12
respondents which said that firm can retain at global level for long time period. As per opinion of
8 respondents that through improving in the hiring and selection, H&M can enhance its profit
level.
THEME 4: Improving hiring, selection and training helps in provide benefits to H&M to
sustain at international market
Q4) Does make improvement in hiring, selection and training helps
in provide benefits to H&M to retain at international market for
long period of time?
Frequency
a) Yes 23
b) No 7
a) Able to meet international requirements
b) Sustain internationally
c) Gain maximum profitability
0
2
4
6
8
10
12
10
12
8
Column B

Interpretation: 23 respondents said that improvement in the recruitment and selection helps in
give advantages to H&M to sustain for long period of time at international level. Through this,
company can hire talented employees and also provide them training so that they can achieve
business objectives within given time period. 7 respondents are not agree with given statement.
THEME 5: Ways through which multinational firms can improving the recruitment,
selection and training of employees so that they can meet with the International needs
Q5) What are various ways through which multinational firms can
improving the recruitment, selection and training of employees so
that they can meet with the International needs?
Frequency
a) Online platforms 13
b) Support external agencies 7
c) Internal recruitment methods 10
a) Yes b) No
0
5
10
15
20
25 23
7
Column B