Red Rooster: Service Improvement and Problem Analysis in Australia
VerifiedAdded on 2024/05/21
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Project
AI Summary
This project focuses on analyzing and improving the services offered by Red Rooster in Australia, particularly its delivery service. It identifies issues such as delivery time, cost, food freshness, and proposes strategies to enhance customer satisfaction and business growth. The research employs a mixed-methods approach, utilizing questionnaires, surveys, and observation checklists to gather data. Ethical considerations are addressed to ensure participant well-being and data integrity. The project aims to provide actionable recommendations for Red Rooster to optimize its services, reduce delivery costs and time, increase food freshness, and ultimately achieve its goal of expanding business both within Australia and internationally. The research also reviews existing literature on service quality, marketing strategies, and business growth to inform its recommendations.
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