Project Management Report: Mobile App Development for RedBalloon

This report presents a comprehensive project plan for RedBalloon, an Australian online gift retailer, focusing on the development of a mobile app to enhance their e-commerce capabilities. The project plan outlines the background of the company, the project's scope which is centered on the app's development while excluding marketing and promotion strategies, and the project's objectives, including determining required features, timeframe, and budget. It includes a detailed project charter with schedules, a work breakdown structure, resource allocation, budget estimation, and a project network diagram. The report also features a stakeholder register, communication matrix, and risk register to manage potential issues during the project lifecycle. The plan follows a standard project lifecycle for development and testing, aiming for a user-friendly and secure mobile app that enhances customer experience and data protection.

Running Head: IS PROJECT MANAGEMENT
Development of Mobile App
Name of the Student
Name of the University

1IS PROJECT MANAGEMENT
Executive Summary
Mobile app is a useful tool for ecommerce and provides a wide range of features than regular
ecommerce websites that are accessed from computers or smartphone devices. RedBalloon is an
online gift retailer that is looking to develop a mobile app for their ecommerce purposes. In this
report, a project plan has been developed that aims to deliver a suitable plan including scope,
budget, schedule and other aspects related to the project for RedBalloon.

2IS PROJECT MANAGEMENT
Table of Contents
1.0 Introduction................................................................................................................................3
2.0 Project Plan................................................................................................................................3
2.1 Background of the Company and Company Network Diagram............................................3
2.2 Project Scope.........................................................................................................................4
2.3 Project Objectives..................................................................................................................5
2.4 Project Charter.......................................................................................................................5
2.4.1 Project Schedule.............................................................................................................5
2.4.2 Work Breakdown Structure..........................................................................................11
2.4.3 Project Resources and Budget......................................................................................11
2.4.4 Project Network Diagram.............................................................................................16
2.5 Stakeholder Register and Communication Matrix..............................................................17
2.6 Risk Register........................................................................................................................18
3.0 Conclusion...............................................................................................................................19
Bibliography..................................................................................................................................21

3IS PROJECT MANAGEMENT
1.0 Introduction
The selected company for this particular project is RedBalloon, which is an online gift
retailer in Australia. The company has decided to develop a mobile app in order to facilitate their
online business further. Currently, the company has an ecommerce website that can be accessed
by the customers through personal computers and smartphones for online shopping. However, a
website has only limited features and moreover, the personal data and information of the
customers like address, phone number, payment card details and others. A mobile app is much
more secure and can have a large number of different features unlike a website. As per the
agreed plan, a standard project life cycle will be followed for the development and testing of the
mobile app before it will be downloadable for the customers.
In this report, a project plan has been prepared for the development of the mobile app for
RedBalloon.
2.0 Project Plan
2.1 Background of the Company and Company Network Diagram
RedBalloon is online gift retailer based in Australia. The company operates through an
online website in which a customer visit, view all the items sold by the company, their prices,
their availability in stock, order for selected products and then making online payments or
choose to pay cash on delivery. However, the company found that the online website was not
sufficiently secure and the customers who choose to save their card information for future use
may have their personal and card information stolen by online hackers and other malicious files.

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Founding Director
ITMarketing
Mobile App DevelopmentWebsite
CEO Chairman
R & D
Server
Hence, the board members of the company decided to develop an online mobile app that can be
downloaded by the smartphone users and used for online shopping.
The company network diagram is shown as follows.
Figure 1: Company Network Diagram
(Source: Created by Author)
2.2 Project Scope
The main scope of the project involves the development of mobile app for RedBalloon in
order to take the advantages that are not gained in case of the website. However, marketing

5IS PROJECT MANAGEMENT
details, promotion and business strategy involving the mobile application is out of scope of the
project.
2.3 Project Objectives
The main objectives of the project are as follows.
 To determine the required features for the app
 To determine an appropriate time frame of the development
 To determine an appropriate and feasible budget for the project
 To develop the mobile app as per plan, schedule and budget
 To test the mobile app before going live
 To allow users to download the app free of cost
2.4 Project Charter
2.4.1 Project Schedule
An estimated schedule for the project is shown in the following table.
Task Name Duration Start Finish
Development of Mobile App for
RedBalloon
126 days Mon 8/20/18 Mon 2/11/19
Project Proposal and Discussion 13 days Mon 8/20/18 Wed 9/5/18
Identification of Issues with the
Website
2 days Mon 8/20/18 Tue 8/21/18
Identification of Advantages of 2 days Wed 8/22/18 Thu 8/23/18

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Mobile App
Proposal for a Project 1 day Fri 8/24/18 Fri 8/24/18
Approval of Proposal 2 days Mon 8/27/18 Tue 8/28/18
Final Decision on Mobile App
Development
3 days Wed 8/29/18 Fri 8/31/18
Discussion on Necessary Features
of the App
1 day Mon 9/3/18 Mon 9/3/18
Discussion of Appropriate Budget
for the Project
1 day Tue 9/4/18 Tue 9/4/18
Proceed with Final Approval 1 day Wed 9/5/18 Wed 9/5/18
Project Planning 14 days Thu 9/6/18 Tue 9/25/18
Appoint Team for Project 2 days Thu 9/6/18 Fri 9/7/18
Develop Project Charter 4 days Mon 9/10/18 Thu 9/13/18
Determine Project Scope 0.5 days Mon 9/10/18 Mon 9/10/18
Determine Project Objectives 0.5 days Mon 9/10/18 Mon 9/10/18
Prepare Estimated Schedule for
Project
1 day Tue 9/11/18 Tue 9/11/18
Develop Work Breakdown 0.5 days Wed 9/12/18 Wed 9/12/18

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Structure
Develop Project Network
Diagram
0.5 days Wed 9/12/18 Wed 9/12/18
Determine a Feasible Budget for
the Project
1 day Thu 9/13/18 Thu 9/13/18
Develop a Stakeholder
Management Plan
1 day Fri 9/14/18 Fri 9/14/18
Develop Communication Plan 1 day Mon 9/17/18 Mon 9/17/18
Identify and Manage Risks 5 days Tue 9/18/18 Mon 9/24/18
Proceed to Project 1 day Tue 9/25/18 Tue 9/25/18
Project Initiation 7 days Wed 9/26/18 Thu 10/4/18
Prepare List of Resources 1 day Wed 9/26/18 Wed 9/26/18
Procure Necessary Resources for
Project
3 days Thu 9/27/18 Mon 10/1/18
Appoint Mobile App Development
Team
1 day Tue 10/2/18 Tue 10/2/18
Assign Budget of Project 2 days Wed 10/3/18 Thu 10/4/18
Project Execution 82 days Fri 10/5/18 Mon 1/28/19

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Initiate Development of the App 2 days Fri 10/5/18 Mon 10/8/18
Install Development Platform in
the Workstation
3 days Tue 10/9/18 Thu 10/11/18
Install Necessary Support
Software
5 days Fri 10/12/18 Thu 10/18/18
Develop the App 15 days Fri 10/19/18 Thu 11/8/18
Add Necessary Features 15 days Fri 11/9/18 Thu 11/29/18
Finalize Beta Version 5 days Fri 11/30/18 Thu 12/6/18
Test the Beta 10 days Fri 12/7/18 Thu 12/20/18
Find Bugs and Issues 5 days Fri 12/21/18 Thu 12/27/18
Solve and Remove Bugs 5 days Fri 12/28/18 Thu 1/3/19
Develop Final Version of the App 10 days Fri 1/4/19 Thu 1/17/19
Testing of the App 5 days Fri 1/18/19 Thu 1/24/19
Go Live 2 days Fri 1/25/19 Mon 1/28/19
Project Completion and Sign Off 10 days Tue 1/29/19 Mon 2/11/19
Submit Documentation of the 5 days Tue 1/29/19 Mon 2/4/19

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Project
Review and Appraisal 2 days Tue 2/5/19 Wed 2/6/19
Sign Off 2 days Thu 2/7/19 Fri 2/8/19
Official Closing 1 day Mon 2/11/19 Mon 2/11/19
Accordingly, the Gantt chart of the project is developed as follows.

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Figure 2: Project Gantt Chart
(Source: Created by Author)

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2.4.2 Work Breakdown Structure
The work breakdown structure of the project is shown as follows.
Figure 3: Work Breakdown Structure of the Project
(Source: Created by Author)
2.4.3 Project Resources and Budget
The main resources of the project (human and material) and their estimated rates are
shown in the following table.
Resource Name Type Max. Units Std. Rate
Project Manager Work 100% $200.00/hr
Finance Manager Work 100% $175.00/hr
IT Manager Work 100% $150.00/hr
Developer Work 100% $75.00/hr