Refinance Presentation: Home Loan Analysis and Customer Acquisition

This presentation provides an analysis of home loan refinance options aimed at pitching to customers and encouraging them to complete an online loan application. It compares two major loan providers, ANZ and ING, in the Australian market, reviewing current loan scenarios and interest rates. The presentation highlights potential savings from interest and principle variations and suggests utilizing these savings optimally. It emphasizes the benefits of sales refinance and the support offered by Domain Loan Finder in collaboration with Lendi. The customer journey for loan processing is outlined, addressing the needs of first-time online financial transaction users seeking refinance. The analysis concludes that ANZ bank offers more favorable interest rates and benefits compared to the user's existing loan, recommending it as a better option. The presentation also suggests ways to utilize the savings, such as paying off credit card bills, investing in SIP, purchasing health insurance, and covering household expenses.

Analysis of Home Loan Provider

 The main aim of this presentation is to
pitch the customer for fulfilling the online
application for loan.
 In this analysis, two major loan provider
have been discussed.
 Along with this, the current information is
also reviewed to compare with the two
different banks in Australian market.
 The saving amount from the variation
between the interest and principle is also
recommended to use for optimum.

 Sales refinance is profitable for the people
to engage with the adoption of best suitable
loan finder from the Australian market.
 A right way to get refinance
 Refinance helps to mortgage holder to
reduce the monthly installments.
 Supportive risk management

 Domain loan finder is involved into the
support of debtor for providing finance
facility
 It is one of top Australian loan provider with
the collaboration of home loan specialist
Lendi
 It is also a leading fintech which is a joint
venture in the Australian market place
 Highly qualified specialist support the home
loan taker

 Journey of customer for loan process is as

 The current information about the client is
as
 Client is first time user for online financial
transactions
 Customer is intended to gain the refinance
facility for his current home loan

 Current loan scenario
 He has taken loan of $450,000 for 28 years
of time duration
 Interest rate = 4.5% and credit card
balance is about $10,853
 Annual fee = $375
 On the other hand, he has not taken the car
or personal loan

 Credit card statement

 Variable interest rate: it is the interest rate which
changes with the change in the bank rates. Loan taken
for a long period of time but having possibility to pay
before the time then the user will opt for this method.
 ING Bank is offering this facility
 Also called fluctuating interest method
 Installment amount fluctuate with change in interest
rate
 Fixed interest rate: it is the interest rate where loan
taker will have to pay same rate of interest even if the
interest rate is raised by the banks. User which is not
capable to repay the loan before the loan time will prefer
this loan.
 Offered by ANZ bank
 Installment as well as interest remains constant during
whole period of loan.

 Interest rate yearly basis
◦ ANZ 3.75% (Fixed interest)
◦ ING 3.99% (Fluctuating)
 Monthly installments
◦ ANZ $2165.16
◦ ING $2225.91
 Annual fees
◦ ANZ $375
◦ ING $199
 Banking
 ANZ : only at the Branch
 ING : Free ATM across Australia

 Annual savings (ANZ bank)
 Annual fees: $375 - $375 = Nil
 Monthly benefit on installments= $2357.91
- 2165.16 = 192.75
 Annual installment payment: $28294.90 –
25981.97 = 2312.93
 Benefit over the total period = $64762.04

 Annual savings (ING bank)
 Annual fees: $375 - $199 = $176
 Monthly benefit on installments= $2357.91
- 2165.16 = $132.00
 Annual installment payment: $28294.90 –
26710.86 = $1584.06
 Benefit over the total period = $49280