Oxford Brookes: U51072 Reflection on Learning and Oxfam Case Study

This report is a student's reflection on learning, focusing on the organizational operations and performance through the lens of the Oxfam case study. The student utilizes prior knowledge of the Human Performance Technology (HPT) model and performance improvement (PI) to analyze the case, identifying issues related to knowledge sharing and its impact on organizational capabilities. The reflection highlights the application of leadership competencies and the development of professional skills, emphasizing the importance of communication and understanding performance indicators. Barriers encountered during the study, such as the lack of readily available corporate information, are also discussed. The report concludes with a summary of the insights gained regarding leadership skills, performance measurement, and the ability to identify and resolve operational issues, as well as the development of self-reflection skills.

Running head: REFLECTION ON LEARNING
REFLECTION ON LEARNING
Name of the student
Name of the university
Author note

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Introduction
The reflection on the organizational operations and performance of the same helps in
identifying the sustenance related factors that are encountered by the same. The diverse range of
theories and principles has helped in identifying and evaluating diverse range of situations that
are faced by the organizations. Therefore, the discussion will aim at evaluating the personal
experience through reflecting on the knowledge and skills while evaluating the case of Oxfam.
Prior knowledge and theory, which helped in making sense of the case study
I had prior knowledge of human performance technology (HPT) model, which helped
me in identifying the position of the concerned venture. The model aimed at assessing the human
performance related factors that are encountered by the organizations. Parida et al. (2015) stated
that human performance assists an organization in developing the resources of the same through
training and empowerment. On the other hand, I believe that the concept is much broader in
sense as it assists an organization in developing insights of the operations control and monitoring
mechanisms.
I started evaluating the case of Oxfam and came across different issues in the
organization. However, the prior knowledge of the model assisted me in developing a clear
insight of the performance related issues that are encountered by the concerned organization.
Therefore, the delineation of the issue also helped me in developing suitable recommended
activities that might be undertaken with the aim of managing and sharing knowledge among the
organizational boundaries of the same. Valmohammadi and Roshanzamir (2015) stated that
knowledge management plays a major role in maintaining the efficiency of the operations in an
organization while adhering to the emerging needs of the same relating to sustenance in the

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markets. In this relation, I noticed that the lack of suitable knowledge sharing in the organization
has affected the capabilities of the same. The utilization of the model assisted me in developing
a clear and coherent evaluation system with the aim of understanding the issues that are faced by
the venture. I believe that the prior knowledge on tthe acclaimed model has assisted in
supporting my part as a researcher.
On the other hand, I came across performance improvement (PI), which assisted me in
enhancing my prior knowledge on measuring the performance of the organizations. The
knowledge on the performance measurement has supported by intention of evaluating the market
position of the concerned non- profit organization. The development of coherent argument has
assisted me in developing appropriate insight on the different issues that are faced by the
concerned venture. The knowledge gained from the assessment of the organizational position has
helped me in defining the diverse range of factors that influenced the operations of the venture.
On the other hand, the lucid understanding of the model helped me in identifying the different
systematic steps that might be undertaken by organizations with the aim of developing the
performance of the same. Gerrish (2016) stated that the strategies that are framed by the
organizations are dependent on the assessment of the performance improvement related goals of
the same. In this relation, the concept helped me in identifying the different performance
improvement goals of the concerned organizations.
Enhancements in the professional skills by the module
The module and assessment of the organizational position helped me in identifying the
human related factors that support the growth of organizations in diverse market situations. On
the other hand, the assessment also helped me in developing an insight on the diverse range of

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techniques that might be undertaken by the leaders through an assessment of the needs of the
human workforce. Deutscher et al. (2016) sated that the leaders motivate and empower the
employees, which has helped the same in upholding the efficiency of the operations while
adhering to the needs of sustenance. The motivation related factors assist an organizational
leader in enhancing the operations of the workforce. Therefore, the assessment of the case has
helped me in identifying my capabilities related to the leadership competencies and capabilities
for empowering my future course of actions. On the other hand, the module also helped me in
developing a clear conception on the performance improvement related steps that might be
undertaken by the same with the aim of supporting the sustenance and competitive edge. I
understood that performance of an organization is specifically dependent on the multi- factored
aspect of workplace condition, motivation, process design and the like. Therefore, the module
has helped me in identifying the areas where stress might be created for enhancing the
performance of an organization. It has helped me in developing a leadership role, which will
support my future activities. On the other hand, I also identified that the communicability of a
leader assists the same in identifying the major issues that are faced by the organization through
interaction with the employees and the stakeholders. The identification of the issues assists a
leader in developing strategies that will assist in maintaining the efficiency of the performance in
accordance to the sustenance related needs of the same.
Issues and barriers faced during the study
I faced a number of barriers while conducting the study due to the lack of suitable
information on the organization. The issues that were faced by me during the evaluation of the
corporate position was based on the lack of availability of corporate information on the
organizational position. The lack of suitable information affected my capability of undfert5aking

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suitable research on the topic. On the other hand, the lack of clarity in the available information
affected my capabilities of engaging into a better assessment of the issues.
Conclusion
Therefore, the assessment has helped me in developing a professional knowledge on the
leadership skills that is required to enhance the performance of an organization. On the other
hand, the assessment of the case also helped me in identifying the different performance
indicators for measuring the performance of the organization. It has helped me in enhancing my
skills of identifying and resolving performance and operations related issues. The self reflection
helped me in assessing my professional skills and the competencies that I might face while
understanding, evaluating and mitigating issues in future.

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References
Deutscher, F., Zapkau, F.B., Schwens, C., Baum, M. and Kabst, R., 2016. Strategic orientations
and performance: A configurational perspective. Journal of Business Research, 69(2), pp.849-
861.
Gerrish, E., 2016. The impact of performance management on performance in public
organizations: A meta‐analysis. Public Administration Review, 76(1), pp.48-66.
Parida, A., Kumar, U., Galar, D. and Stenström, C., 2015. Performance measurement and
management for maintenance: a literature review. Journal of Quality in Maintenance
Engineering, 21(1), pp.2-33.
Valmohammadi, C. and Roshanzamir, S., 2015. The guidelines of improvement: Relations
among organizational culture, TQM and performance. International Journal of Production
Economics, 164, pp.167-178.