Reflective Account: Experience of Healthcare Improvement Plans

This report is a reflective account of the author's experiences in a nursing home, detailing the use of Gibb's Reflective Cycle to analyze their actions and learning in the context of data management and healthcare practices. The report describes the author's initial challenges, feelings, evaluations, and analyses of their experiences, including both positive and negative aspects of their work. It also includes a SWOT analysis and a personal development plan with SMART objectives aimed at improving work management, time management, and professional skills. The author highlights the importance of communication, ethical considerations, and the need for continuous skill development to enhance their professional capabilities and drive quality improvement in healthcare.

Reflective Account

Contents
INTRODUCTION...........................................................................................................................3
Gibb’s Reflection Cycle..............................................................................................................3
Brief Introduction of Personal Development Plan.......................................................................6
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
Reflective practices are known as ability to reflect one an individual actions for
engagement in particular processes in order to maintain effective learning. This process can be
related to the importance of paying critical attention for the practical values of theories which are
used by people on every day basis (Kumar, 2019). These practices are examine practices that can
be used by the people to improve the self learning capacity and perform personal development.
This is reports about the reflective practices by individual person in nursing and health care
organization. for the process of reflecting personal experience Gibb’s Reflective cycle will be
used to explain reflection in more effective way. On the basis of the reflective cycle various
needs will be analysed in the report that can be considered by the people for personal
development plan. There are different short term, medium term and long term goals will be
developed in the report that can be used by the people to implement personal development plan
in effective manner.
Gibb’s Reflection Cycle
Gibb’s reflective cycle model help or encourage the people to think systematically about
their experience in particular operation of process. by following reflection cycle individual
person can help individual to analyse the experience from various perspective in order to
improve the learning. This process can help the individual person to effectively understand the
situation and analyse self actions in order to improve personal actions in such same conditions.
Description
This experience I have face in the initial year in the organization when I was placed into
the record managing department in the organization. I have faced this experience at Morecambe
Bay nursing Home. My work in the nursing home is to provide assistance to the senior people in
managing information that is need to be managed in the organization. on the regular basis there
is different type of information need to be collect, store, process and distributing among the
people who might require these information in order to maintain various practices effective in the
organisation (Bresler and Stake, 2017). Different people were working in the organization and
most of the people in the organization are related to the nursing field. Initially have faced trouble
in the process and manage the record in effective manner. I have faced lack of experience in the

initial phase of time which was very difficult for me. This was challenging for me to process all
the information in effective manner without failure. In the starting period I have made some
mistakes in the record keeping and managing due to lack of knowledge of the operations that are
currently using in organization. All the working have done was related to the management of the
record according to the guidance of the senior manager in the record keeping department
(Fletcher, 2017). This is how I have started working in the information management department.
some of the work I have not done in the department which is transaction of the data and
information which is a complex process and new people or trainees were not allowed to perform
such job. People who were senior to me in the department have provided me the guidance to me
in the starting time to guide me in effective manner. They have not put a lot pressure on me to
provide exposure to the work that is performed in the organization on daily basis. This process
has provided me enough information about the operations that are performed by the record
keeping department very frequently.
Feelings
The experience before this situation was quit exiting for me because this is very difficult
for me to understand the job I need to perform in nursing organization to provide support to other
people within the organization to reduce their work load and provide them opportunity to
perform their work more efficiently (Fletcher, 2017). I was uncertain about my role in the
organization and it was challenging for me to perform my job effectively in the organization. At
the time I was performing my work in effective manner. At that time I was some sort of confused
due to the complexity of the information that is managed in the department? Some of the
operation were known to me and I was good at those tasks. But some of tasks were quite difficult
to perform in the department with in the appropriate time. After performing I was feeling that it
was really interesting to work with different type of people in a nursing and health care
organization. I was feeling that I have learned a lot things that can help me to grow in future.
This is experience was good at nursing care organization. Other people who might have faced the
same conditions and also they might have feel the same as I have felt in the situation. Because
this is similar for all people to face same conditions in performing some tasks.
Evaluation

There are a lot positive things happened with me that can be considered as good
experience. In my opinion I have learned a lot of things that can be used later in professional
career in order to develop personal and professional skills. I have learned about many
technologies and techniques that are used by the business organization to get better response in
the management of information within the organization. Sometimes I have felt that the job is
much difficult then I have expected it to be. It was really challenging for me to learn about new
things (Ørngreen and Levinsen, 2017). This was challenging for me to work efficiently in the
initial process in order to get better outcomes from the actions. So, this was not good for me to
provide better result in learning period. Later too much work load in the department kept me
more busy with providing services to the nursing staff to keep them their operations without
interruption. I have made huge contribution in the actions of the people in providing care to the
people who came to the nursing home to get cure of their medical conditions and follow the
intervention program. I have also contributed in the data management process. I have also
suggested some new technologies that can be used by the organization to the effective
management of data and information in organization. Other people also have contributed in the
process to improve the operations of the organization. They have contributed in the operations of
data management department by sorting information and data as per the requirement for effective
management of information in organization related to the patients.
Analysis
From the experience that I have faced various challenges in the nursing organization that
are related to the communication of the information and data with the nursing staff. There are
certain level of ethical and social considerations are need to be followed in the process to
maintain effective process. I have evaluated that my actions were effective from the starting
process but there are some change and developments are required in order to get better response
from the operations in the department. There are some skills that are required to develop in order
to get better results with the actions that are performed by me in organization (Clandinin, Cave
and Berendonk, 2017). I am licking of some personal and some professional skills that can help
me to get better result from the actions that are performed by me. By implementing better skills
in operations of the data management. This how I possess most of the skills that are required in
the job I got placed in it. But there are some improvement are required that can help me to gain

high efficiency in the operations. Throughout t the whole process senior people have provided
me proper guideline to perform different work in effective manner.
Conclusion
As I have completed various tasks that are allotted to me in the nursing and health care
organization. As all the experience I have gained in the organization related to the processes that
are used by the organization to manage the data and information effectively. I have evaluated al
the experience in various stages (Ulmer, 2017). As per the evaluation I have analysed that I was
good at most of the activities and responsibilities which are provided to me. But there are some
improvement can be performed by developing some skills to develop some personal and
professional skills on self and organizational basis. I can use different process that can help to
develop personal skills to get better response with in the organization.
Action Plan
As there is a specific action plan need to the developed in the process to gain higher
professional and personal skills (Rosskam, 2018). For the development of these skills a personal
development plan can be formed to systematic process to develop some skills that can help to
obtain these skills. I need to set some goals and targets to develop these goals on the time basis.
This time based action plan will be highly efficient to develop personal and professional skills in
efficient way.
TASK 2
Brief Introduction of Personal Development Plan
Personal development plan is process is process of creating an outline of action which are
based on values, awareness, goal setting, reflection and planning for the process of personal and
professional development. The main purpose of the personal development plan is to develop plan
to develop skills for education, career, relation and self improvement (Basias and Pollalis, 2018).
This process starts with de development of the smart objectives that are effective to develop
skills and knowledge of the actions. Personal development plan is consists of various step which
are important to perform complete development of the individual person as per the requirement
there are different processes are used by the people in order to perform complete development
process. The process of the personal development plan starts with the development of the smart

objectives that are developed by the individual person as per the requirement of the personal and
professional career.
Smart Objectives
 To develop work management skills in order to improve efficiency in various operations.
 To improve the time management skill in order to completes various tasks and objectives
with allotted time. To identify various skills that are important for the professional development.
SWOT Analysis
SWOT analysis is personal analysis tool that can be used by the individual person to
analyse own capability on different perspectives (Ndlovu-Gatsheni, 2017). This is one of the
most effective tool that is used by the people to effectively analyse self capability for certain
conditions.
Strengths
I have various strengths which are useful for the professional and personal life. These strengths
can help me to effectively to meet all the requirements that are important for the personal and
professional career. Some of most important strengths that I have are- I feel confident in all
conditions. I also have strong education background which is important to develop effective
learning process in the organization (Hickson, 2016). Strong subjective knowledge is also
effective for me. I am also good with communication process that can help me to develop better
relations with people on the work place.
Weaknesses
Weaknesses are weak points of people that can affect the people in different personal and
professional conditions. Some of the main weaknesses that are affecting my personal and
professional career are- Lack of professional communication skill. Lack of core operational
knowledge is also one of weakness I felt. Lack of experience is also one of the biggest weakness
of mine that can affect my professional career (Venable, Pries-Heje and Baskerville, 2017). Lack
of pressure handling capability. Lack of job knowledge is one of the weakness of mine. The
interpersonal skill are also not effective enough to get better result with professional career.

Opportunities
There are different opportunities I have which can be accessed in order to get better benefits
from the personal and professional career. Some of the main opportunities that I can gain are-
various training and internships can be joined in order to improve the level of experience to
develop as professional. Various nursing training ca be performed to get nursing certificates to
improve the impact on professional career (Aithal, 2017). Various courses can be joined in order
to improve the knowledge of the technologies that are used in the organisation to gain high
effectiveness. This is how various process and methods can be used to improve the personal
capability in professional career.
Threats
There are various threats are there in external environment that can affect professional and
personal carer of person (Taherdoost, 2017). Main threats that I have faced are related to higher
competition in getting job opportunities. Lac of future opportunities are also bi threat in
professional career.
Short term Objective
Short Term goals are the goals that can be achieved in small time period of 0 to 6 months the
goals that are considered in the short term goals are- Improve the time management skill and
work management skills.
Mid Term Objective
The objectives that are considered in the mid term objectives are the objectives that can be
achieved in 7 months to two years (Aithal, 2017). The objectives that are considered in this
process are- development of the core professional skills. Improve the professional
communication and gain core experience.
Long Term Objectives
The Long term objectives that can take much longer time in development of the skills that are
required for the professional career. These objectives can take time up to 2 years to 5 years.

These skills or knowledge that is developed by the people can take longer time to developed
these people.
Skill Gaps
Skill gap analysis that can be considered by the people to find the gap between the
current skills and required skills for the individual people. This is how gap analysis can be
performed by the people to develop own skills to get better result from personal development
plan. For example the skills that are need to be developed in the research project are-
professional communication skill, core technical skills and professional skills that can help the
people to get better responses from the professional development plan.
Resource Need to Obtain Objective
There are various resources that can be used by the individual person to develop their
personal and professional skills in the personal development process. for example internal and
external sources can be used by the people to develop personal and professional skill.
Personal Development Plan
Skill Need Strategy Time line
Professional
communication Skills
For effective
communication
process with in the
organization.
Continuous
practicing and taking
processes
6 to 14 months.
Core Professional
skills
To manage work
efficiently
Taking professional
classes.
12 to 36 months
Work Management
skills
BE efficient with
deadlines
By using work
management skill
3 to 6 months
Time management BE efficient with
deadlines
By using time
management tools.
2 to 8 months
Training Skills To develop
experience fo core
field
By taking training
form various
organizations and
12 to 3 months

coaching centre.
CONCLUSION
This report is concluding importance of reflecting skills which is important to improve
learning skills of individual person. To explain personal experience specific reflecting process
like Gibbs reflecting cycle has been used in the report to improve the reflection and learning
from the experience. Importance of personal development plan also has been concluded in the
study to improve the personal and professional skills. In the personal development plan various
short term, medium term and long term objectives has been developed to execute personal
development plan effective manner. An outline of personal and professional development has
been presented in the report that can be used to improve the personal development process.

REFERENCES
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