MOD005910: Reflective Analysis in The Healthcare Professional

This report presents a reflective analysis of a healthcare professional's experience in a home care center, focusing on challenges faced during the initial period. It uses Gibbs' reflective cycle to analyze a critical incident involving workload, cultural differences, and patient care. The reflection covers feelings, evaluation of skills, and analysis of the experience, highlighting the importance of cultural competency and adaptability. The report also touches upon SMART goals for healthcare and demonstrates academic skills learned, emphasizing the integration of personal and professional growth. Desklib provides a platform for students to access similar solved assignments and past papers.

REFLECTING ON
ARTICLE

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Reflective Analysis......................................................................................................................3
SMART goals suitable for health and social care profession......................................................9
Demonstration of academic skills required in nursing field........................................................9
CONCLUSION................................................................................................................................9
REFERENCES................................................................................................................................1

INTRODUCTION
Reflecting is a kind of ability to illustrate things that has been witnessed and expressed after
people own cognition, behavioural and emotional processes (Wesp and et.al., 2018). It is the key
to generate self awareness and allows looking thoughts of an individual. This report will
elaborate the concept of reflective analysis which allows grabbing an opportunity in order to
critically analyse the experiences and relate others with the personal learning verifiable of the
primary course. It requires thinking about an event which would be the topic of demonstration.
Apart from this, the study will also highlight SMART goals suitable for health and social
care profession along with demonstration of academic abilities which have been learned from the
classroom sessions provided by the tutor in order to enhance the knowledge and information
level within individual. The overall concepts will be explained in detailed manner with the help
of Gibbs model which is one of the most famous cyclical models of reflection consists of six
significant stages.
MAIN BODY
Reflective Analysis
Description: The preliminary time period of any occupational group field is very much
exhausting for anybody along with difficult to handle the situation in complete manner. Initially
when I was started to work in home care center under consideration of various nurses and
doctors in the emergency scenario, I used to work for 6 days a week. The timings within the
hospital are very much stringent which was around 8 hours per day i.e. from 9AM to 5PM. The
work load within the hospital is much higher than the personnel staff they have within their
establishment. This was also the basic reason that the staff members are felt sometimes highly
frustrated in order to serve their best to the patients (Jefferies and et.al., 2018). Apart from this,
they also continuously reduced the number of staff members substantially and the wellness staff
members was under uninterrupted emphasis as they had to provide services to so many patients
at a particular point of time which was felt next to impossible for all of us. But somehow we
managed but such conditions are creates the culture of frustration among the staff members and
task workforce. The nurses are highly spiritual over there as I saw that my mentor nurse was
giving bible to a patient who was suffering from serious issues and felt very much frustrated.
During that specific point of time I had understood the value of culture which plays a major role

in one’s life. It is basically a pattern of values, symbols, beliefs, perceptions and learned
behaviour which had been shared by diversified members of a group and has been passed on
from one generation to another.
Moreover, the issue generated which was related to the duration of stay followed by each
nurse or health staff member according to which the members have to face the workload over the
emergency section. In most of the countries, basic statistics showed that patients stayed for
minimal two days in some conditions. With each nurse providing line of work to 7-8 patients at
one certain point of time and it is nearly impracticable to pay competent attention to each on
simultaneous condition. This enhances the work load as most of the health professionals who
were working over there are just having a degree of diploma in nursing, while I and two others
had the proper bachelor’s degree which was also become an issue for all the others as they are
already felt disturbed because of the culture that had been generated within the whole
establishment. My mentor nurse also felt somehow conscious while providing me guidance but
as she was my mentor, I totally respect her and learned a lot in context of significance of culture.
All these things create disturbed situation because the things generates a situation which
distinguish all of us in somewhat manner. We had bachelor’s degree and have amended
abstractive as well as applicator abilities as compared to others. This positive component kind of
added to the workload I had. I was made accountable for all the exigency conditions and for
looking after the patients who were brought in serious conditions. One of the primal and
foremost procedures of crisis is stitching. As stitching requires both applicable and abstractive
skills, I was the one who was given the task of suturing by assessing the injury of the serious
bruised patients. This task was given to me by me mentor nurse as according to her, I the best
person within this specific activity. By examining any other damage like that to blood vessels
and connective tissue or nerve fibres. The morning time project was to assessment of all the
admitted patients along with the doctors.
Feelings: As per the whole situation, I understood and learnt from my mentor nurse that it is very
much significant for them to be culturally competent as the cultural competency is solely based
upon the overall study and understanding of diversified people along with their different
perception along with ethnic background. Hence, it is essential for processing a fully competent
nurse who seeks in order to supply the top-quality attention possible for antithetic patients along

with maintain a positive culture within the hospital premises without having any kind of negative
feelings for any other staff members which has the power to disturb the complete internal
environment. The modern society and community have the power to undergone dissimilar
authority to take care of patients comprehensively. Hence, the staff members are required to be
fully culturally competent. Culture basically is that complex whole which involves beliefs,
cognition, ethical motive, art, customs, law and any other cognition and habits inherit by man as
an associate of society. During that specific point of time, I felt that adaptation to a new
environment whether it is positive or negative or having full of cultural differences, the staff
members have to adjust accordingly. It took a lot more patience within me to adapt the odd
situations in comfortable manner. I faced many challenges at my workplace because of the
cultural issues that have arisen due to certain differences among the staff members which
according to me should be primarily solved by the management of the hospital to fulfil the
requirements of generating optimistic atmosphere within the workplace. But with the things that
I had observed within my mentor nurse, I learnt a lot and implement into my real professional as
well as personal life which highly help me in handling various issues practically and completely
by considering cultural matter. I sometimes felt discomfited when I needed assistance and could
not able to ask anybody because fearfulness that my reputation would go down as I was already
have bachelor’s degree due to which I was prone to handle most drastic conditions than others.
Furthermore, I had faced a fear that my colleagues make fun of me if I asked anything to them.
Even though before it was challenging for me to converse with my colleagues and now I
can reverse well with anyone including my colleagues, family unit of patients, patients and other
staff members including doctors. Most of this was the outcome of feedback which I had accepted
from patients who generally measure my abilities to sympathize with patients along with their
family members and then cater to their requirements and desires in complete manner. As quoted
previously, response is an essential component for me and played a noteworthy role as the
positive feedback which I got from patients generates a feeling of positiveness within me and
through this I was able to avoid the cultural differences which had been responsible for
pessimistic atmosphere within the workplace (Boyle and Bush, 2018). Furthermore, after some
time, my mentor nurse as well helped me to visualize things with a different approach which
helped to stay over there apart from certain issues because of bad culture. Although each and
every staff members also wanted to resolve the cultural differences and make the appropriate

utilization of their skills. Slowly and gradually I started relish my work. There were conditions
when I fright the result of some surgical activity. In my country, there are no regulation and
modules concern to the refuge of the wellness care occupational group. This generates safety
issues with the carers. I observed that sometimes nurses were went in such situation when the
learned profession activity could not save the life of the patient and his family members were
hideous, blaming the health facility for their loss, intending to burn down the whole structure and
take retaliation. There is an example that reminds me of my mentor nurse great activity and
better execution, my mentor once took cared for a patient who had been injured in the stomach.
There was exuberant trauma and my mentor nurse had taken every manageable measure to stop
the blood flow and reconstruct the cognizance of that patient. After four weeks, that patient came
again with his relatives and thanked her for saving his life. Such cherishable complements and
feelings provides her a lot more confidence and pleasure.
Evaluation: During my complete presentation within the hospital, I realized that I had grabbed
some negative as well as some positive traits. This was involved my great control over my
English language which is one of my positive traits. This makes me rapidly interpret and
translate the relatable articles that involves nursing which is written in English. I could realize
and subordinate what was mentioned, I was able to deliver effective services and care to the
patients. Also, my expertise in the fields of path physiology and emergency skills made me an
important person in the hospital. Moreover, with the complete environment, I was able to handle
the difficult conditions that have been created because of negative culture which had been
generated because of not focusing over that from management people. Irrespective of cultural
competency, I was always up with my mentor nurse towards emergency situations and took
complete responsibility to monitor the patient and do the needful. On the other hand, there were
other nurses who always took actions to not group up with the people whom they did not like.
This was the primary reason due to which sometimes they even lost the great opportunities as
well along with lacked behind in getting knowledge.
There are various researchers who explained that nursing pattern requires psychological
feature of proficient English as the nurses should be competent of utilizing medical terms in
English. This is the most common and required language spoken all across the world and hence
this linguistic communication should be famed by all in order to address the transverse cultural

obstructions in the health and social care. Therefore, it is important that all the subject areas
through which the conversation takes place pertaining to the medical condition of the patient, the
health care results and the treatment has been explained in English to the patient as well as the
concerned members. Some other constructive point that had been added in my portfolio was the
great social and abstraction abilities. With these skills, I was able to interact appropriately with
patients as well as their family members. It helped me to deliver best services to all my patients.
Apart from this, I had learnt that irrespective of people behaviour and perception of taking
things, one have to continuously try to handle the situations and never step back because of
grouping and doing job with the people who are equally capable to the individual. There are
many incidences which I have experiences in which I had to pair up for tasks with the people or
members who try to constantly let me down in every situation but irrespective of that I did my
best of the efforts and did great job within the enterprise. One of the destructive traits that I have
discovered within myself was not being able to pull out the medical history of the patient.
Exigency nurses must have this ability of physical assessment and took health history (Aken,
2018). The reason can be the demand of the nurses as there had been shortage of nurses since
very long duration of time period within the hospital. Another negative quality that I possessed
was lack of good culture within the hospital due to which I understood the importance of
maintaining good culture within the workplace because it help a lot to each and every employee
or worker to do their tasks in highly productive manner. Although initially all such things
drastically affected my capability and productivity but later or sooner, I was able to adjust myself
and able to grab great opportunities.
Analysis: My detailed expectations, feelings, experiences, feedbacks and final outcome have
majorly influenced the information that I have grabbed or vantage so far from my mentor nurse.
My abilities such as being able to transmit skilful in English and being able to interpret the text
that is being bestowed in the medical journals which has been basically written in English
language helped me to gain acknowledgement and my work has been comprehended by the
senior authorities of the hospital. Handling appropriate attributes, values, beliefs, traditions,
norms and perception of diversified people are an important feature of wellness and social care
as this advance commonness of understanding and generates appropriate meaning. Moreover, my
skills like the knowledge about the pathos physiology and handling with patients during

exigency situations helped me get positive response from the patients and my seniors. Though
there are definite unsupportive aspects as well like lack of appropriate culture within the work
place along with lack of ability within me to get medical history out from the patient but apart
from all the challenges, I am happy that I am now able to evaluate my performance as a whole
and can work within the field of teamwork and improve my traits further.
Conclusion: From the whole incident it has been concluded that getting detailed and complete
knowledge from my mentor nurse in order to handle cultural differences helped an individual to
deal with all the aspects that makes a person successful in their own lives. Cultural competency
is essential and necessary for nurses to be culturally capable in order to offer their services and
caring for their patients. I have learnt that we have to fulfil our duties by focusing and reporting
different challenges that can hinder effectual nursing and caring of patients. Moreover, the
cultural diversity helped me and learnt a lot in context of enhancing my communicating ability
along with handling power at the work place premises. It helped me to offer a boundary of
administration and taking caution of my patients from different backgrounds, race, ethnic
differences and customs. As a mentee of a nurse, I had learnt to understand and support the
beliefs of nursing by outing my patients at the preliminary and with the help of cultural
competency I was able to minimize disparities along with communiqué limitations.
I have understood that cultural diversity is significant for nurses to be deemed competent
in this specific field. Moreover, it helped me to become good decision maker as well. Thus,
nurses are identified as a person who should be patient enough and understand their patients
well-being. The experiences that had been discussed above offers me a means of diagnosing and
caring of their patients. Hence, become culturally aware and to value their patients with respect
and with generate definite conversation with them along with whole consciousness at the work
premises.
Action plan: In order to enhance my abilities, I took certain necessary steps that will make
increase my abilities to handle patients even in adverse conditions as well. During that specific
point of time, I had learnt from my mentor nurse to handle the adverse conditions within the
hospitals by adopting actions that helped me to make myself patient enough to deal with

unpleasant circumstances. Due to specific activities, I was able to make myself calm and pay
equal attention irrespective of the deficiency of project unit and increased number of patients.
SMART goals suitable for health and social care profession
The key areas in which I need to focus by setting my SMART goals in order to build and
enhance my career into nursing field are:
 I will begin my nursing related projects at the same day I receive it and will work upon it
on daily basis for a certain period of time until it completed.
 After completing all my assignments, I will get practical experiences from nursing
centres in which varied nursing mentors will guide me towards achievement of my career
goals.
 I will practice listening closely to what people are saying to me and if I am unable to
understand, I will ask again. This will increase my listening capabilities and thus I will be
able to evaluate patient requirements in best possible manner.
 I will always take the time to think before act as specifically in nursing field, act after
considerable thinking is most required skills and ability that are going to be increased at
any cost.
 As a nursing student, I require great level of collaborative working and team work to
succeed.
 I will definitely ask every patient if I need to consider any cultural belief or norms at the
time of taking care to them. My patients might come from many different cultural
backgrounds. It is highly imperative to become sensitive towards all people of diversified
cultural norms just as I as I would want others to treat me, in similar ways I will treat
them with the same level of cultural sensitivity.
Demonstration of academic skills required in nursing field
From detailed evaluation, it has been evaluated that in order to enhance the skills into
nursing field, I have to originate great empathy skills, communication abilities, networking along
with time management as well as organizational abilities within myself to cater all my patients
into highly significant manner (Xie and et.al., 2020). This will helped me further to handle more

drastic situations at which the cultural incompetency and differences occurs within the work
place premises.
CONCLUSION
From the above report, it has been concluded that the primary purpose of doing this report
will be resolved as it successfully defines my experiences through which I have handles adverse
conditions in highly competent manner and through this I also able to enhance me certain
abilities that helped me to increase my career further into nursing field. Although there are varied
cultural differences that I have experienced within my work place but somehow I managed and
fulfil the desires of my patients as well as my seniors.

REFERENCES
Books and journals
Aken, P.V., 2018. Transformation to an excellent nursing organization: a chief nursing officer’s
vision and experience. In The Organizational Context of Nursing Practice (pp. 103-118).
Springer, Cham.
Boyle, D.A. and Bush, N.J., 2018. Reflections on the emotional hazards of pediatric oncology
nursing: Four decades of perspectives and potential. Journal of Pediatric Nursing, 40,
pp.63-73.
Green, C., 2020. Equity and diversity in nursing education. Teaching and Learning in
Nursing, 15(4), pp.280-283.
Jefferies, D. and et.al., 2018. The importance of academic literacy for undergraduate nursing
students and its relationship to future professional clinical practice: A systematic
review. Nurse Education Today, 60, pp.84-91.
Wesp, L.M. and et.al., 2018. An emancipatory approach to cultural competency: The application
of critical race, postcolonial, and intersectionality theories. Advances in Nursing
Science, 41(4), pp.316-326.
Xie, Y. and et.al., 2020. How transformational leadership and clan culture influence nursing
staff's willingness to stay. Journal of Nursing Management, 28(7), pp.1515-1524.
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