Reflective Journal: Analyzing Incident, Behavior, and Future Plans

This reflective journal entry details an incident that occurred during a clinical placement. The author describes an instance where they lost their temper and shouted at a colleague. The journal entry then explores the emotional impact of the event, including feelings of regret and a commitment to change. The author reflects on the importance of managing emotions and maintaining professional behavior in healthcare settings. They analyze the behavior and plan for future actions, focusing on improved communication and emotional control, referencing Rogers (2015) on the impact of behavior. The author outlines a plan to approach future interactions with empathy and respect, highlighting the importance of their behavior as a PSW. The journal entry emphasizes the need for self-awareness and the development of positive interpersonal skills in a healthcare environment.

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Reflective Journal

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Key Point
One the first day of my training I got angry on one of my colleagues.
Describe
On the first day of my clinical placement at the hospital, all the medical professionals and leaners
were present. All my colleagues were present. One of my colleagues was pointing out everything
every time. She was poking other colleagues who were close to her and me. Firstly I control
myself but after sometimes I got irritated. I turned to her and shouted at her. I called her name
and said loudly either keep mum or go out of the venue. My voice was so loud to take attention
of everyone at the venue. Suddenly she becomes quite, and I could see her face it was red. She
was very upset with my behavior. She started weeping and after sometimes she left the venue
with tears in her eyes.
Interpret
After this incident, I felt very bad for my behavior. Although she was irritating me my behavior
was worse than anything. I felt that I have made one of the biggest mistakes in my life. I should
not have done this. Throughout the whole session, I thought about her and my behavior. It was
horrible. I thought that I should meet her and apologize for the rude behavior.
After this incident, I found that I have a very high temper which is not a good sign for me. I had
a challenge in front of me, and that was to reduce the temper and modify my behavior. I decided
to get rid of this behavior. I promised myself that I would never react like this in future again.

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According to Rogers 2015, the behavior is one of the factors which make us great or bad. We
need to identify our bad behavior and get rid of that behavior to gain the trust of colleague and
confidence.
Reflect
This incident changed my thought and behavior towards my colleague, or I can say towards
every person. I decided not to involve in such kind of behavior again. If in future this kind of
incident is taking place I will not shout at the person in question, but I will make him/her
understand that this is not good and someone might be irritating. I will make him/her understands
with very soft voice and also takes care of his or her emotion.
Plan for the future
I learned a lot from this incident. I learned how to react to a particular situation. I learned not to
get tempered very quickly and take care of emotions and dignity of the people. I have decided
that from today onward I will meet and talk to everyone with a soft heart and never shout at
anyone. My thinking has been changed. I was not concerned about the emotion of anyone, but
now I take care of it. Being PSW, I learned that my behavior towards my client, colleagues,
seniors, juniors, etc. should be good.

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References
Rogers, B. (2015). Classroom behavior: a practical guide to effective teaching, behavior
management, and colleague support. Sage.