This reflective journal explores a student's learning journey in a workshop focused on Business Intelligence (BI) systems, agile technology, and change management. The journal documents the student's understanding of how BI enhances business operations, including the importance of new technologies, real-time data creation, data mining, and the implementation of agile technology. It also covers the Kirkpatrick model for training evaluation. The student reflects on the benefits of BI, the challenges of cyber threats, and the application of agile methodologies like Scrum to improve project management. The journal further discusses the change management process, emphasizing the importance of collaboration, training, and vision in implementing changes within an organization. The student also reflects on the development of leadership skills and the application of these concepts in a team setting.