MIS500 Reflective Portfolio: Professional Ethics and Practices

This reflective portfolio presents a student's analysis of professional practices and ethical codes within a business context. The introduction highlights the increasing complexity of business scenarios and the importance of ethical conduct and professional standards. The portfolio then details a learning activity table, which outlines various learning resources, their impact, and supporting evidence. The student examines topics like adapting to a changing business environment, investing in quality personnel, managing employee expectations, and understanding business management skills. Each section provides critical insights into the challenges businesses face and strategies for maintaining professional integrity and customer satisfaction. The portfolio concludes with a critical analysis of the learning experiences and their implications for effective business operations.

Running head: REFLECTIVE PORTFOLIO
Reflective Portfolio
Name of the Student
Name of the University
Author Note

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REFLECTIVE PORTFOLIO
Table of Contents
Introduction................................................................................................................................2
Task 1: Learning Activity Table............................................................................................2
Task 2: Reflective Module...................................................................................................13
Conclusion................................................................................................................................14
Bibliography.............................................................................................................................15

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REFLECTIVE PORTFOLIO
Introduction
The business scenario is getting much more complex than it has been in the traditional
time then in the world we live in now. There are a multitude of different issues regarding the
professional practices and the ethical conducts that the business goes through every now and
then. Every member in the organization must try to abide by the responsibilities that the
professional practice and ethical code of conduct within a business and put into action about
all the practices that theoretically has been established. Complex business scenarios might
imbibe several issues in the business organizations to let the employees go through the ethical
conduct and the professional practices and therefore fundamental business structure must
include the integrity of the business by promoting these conducts through several policies.
Otherwise there might be situations where this complex issues can endanger the trust that the
customers have on the business. There are various aspects of including the professional
practice and ethical codes of conduct within an organization and this might essentially
include the accommodation of cultural diversity, including empathetic perspectives to
decision making and also complying with governance and be consistent with the core values
of the company. Following would be an reflection report created as a portfolio that would
described my learning on the professional practices and ethical codes of conduct that a
business should follow based on all the practices that a business should bring about to make
sure that the trust of the people within the organization and other business values are well
maintained. This would also include the details about the learning activity with the impact
that these learning has on a particular business and evidence that is present. The reflection I
would also include my critical analysis for critic over the learning that I have gone through
about the chosen topic.

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REFLECTIVE PORTFOLIO
Task 1: Learning Activity Table
Every professionally qualified person has common activities to offer their business
organization at some point in the career for a lone desire of starting their own professional
practice. Professional practice can be of a diversify and nature as the conduction of a
profession is not just restricted to only one kind of profession but there can be inclusion of
service, accountants, solicitors, architects, engineers and many other willing to have their
own professional practice. The primary problem that I have faced as a difference between the
traditional business practices and the latest business practices is the number of information
increasing every year and I have also found that the most problems that business
organizations face amongst every other problem is the use increase in number in the clients.
Since the number of clients increase, there is also a huge rise in the number of information
that the business need to keep within itself. This is why a business organization can face
different kind of challenge for keeping their own professional practice and maintaining the
customer engagement and customer satisfaction at the same time. The ethical conducts that a
business organization need to follow to keep up with the professional practice also several
issues because of the complex business structure. Therefore I will study several literature that
have been presented by different authors in this regard to have a qualitative collection of
different data in information about the findings that these researchers have put forward.
Based on that following will be a table where I will categorize the different general resources
that I have gone through, the learning activity that I have followed and their impact and
evidences listed in the table below:
Date Learning Activity Impact Evidence
[Insert
Date]
Constantly changing
business environment
causing problems in
the professional
practices: The
business environment
I believe that if an
organization does not
acknowledge the
changes that business
environment are
facing every now and
Prajogo, D. I. (2016). The
strategic fit between innovation
strategies and business
environment in delivering
business
performance. International

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REFLECTIVE PORTFOLIO
is an ever changing
arena where clients
would always want a
different service over a
particular period of
time. What a client
group wants today
might not be required
tomorrow and that may
even be susceptible to
further changes in the
near future. Businesses
are required to provide
the clients with the
need that they have
from the businesses
and this is the primary
factor of every
organization. The
services need to be
accordingly tailored as
per the client's
requirements and every
individual client must
be treated accordingly.
From this learning
assignment I have
understood that what
an organization goes
through during the
tailoring of its business
operations for the
production of services
and products as per the
requirement of the
clients’ needs to be
based on the
acceptance of changing
factors that the client
requirement goes
through. I have also
learnt that the changes
are brought about by
the business
environment and the
advancement the
technology and other
factors in the business
brings about. Therefore
the issues are faced by
then, their business
practice would
become outdated and
this would impact the
customer and their
views over the
organization. None of
the customers want to
have a business setup
where the
organizational
practices are
outdated.
Journal of Production
Economics, 171, 241-249.

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REFLECTIVE PORTFOLIO
every business
organization every
now and then in
keeping their
professional practice is
intact since every now
and then the client
requires different
services.
[Insert
Date]
Investing into good
personnel for the
business for
maintaining quality
of service: Quality of
service is one of the
main factors for every
business organization
to provide the best
services to the
customers. However,
the profit margin
becomes eroded when
fees are being driven
down. Therefore I have
acquire the thought
that the primary
problem that every
business organization
face is settling the
level of fees within the
business practice. It is
extremely important
for letting the clients
know and have their
own judgement about
the value for money
that they have been
receiving and what
they get in return. The
customers have no idea
about what a product is
priced for and what is
the outcome of the
price for which the
product is available in
the market. From the
point of view that I
have as a customer, I
may have no
information about what
Investing into good
personnel would
always bring about
better values to the
business as a person
understanding the
business value and
implementing their
own skills at the same
time enhancing them
maintains the quality
of service within an
organization. Not
adhering to any of
them is what I believe
deteriorates the
quality of business
services.
Noe, R. A., Hollenbeck, J. R.,
Gerhart, B., & Wright, P. M.
(2017). Human resource
management: Gaining a
competitive advantage. New
York, NY: McGraw-Hill
Education.

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REFLECTIVE PORTFOLIO
products I am paying
for and their actually
valuation within the
business. This is why
for avoiding this
problem and making it
clear to the client the
agreement of the right
level of these must be
made for maintaining a
professional practice. I
have understood that
quality of service does
not need to be
compromised with for
thinking about price
and remunerations are
the clients need to pay
in order to buy the
products and services.
The primary problem
that is faced by
business organization
is to clear the risks
within the organization
regarding the prices
and making in clear to
the clients so that
cutting corners cannot
make them walk away.
If it occurs,
organization would
only be left with the
clients that would
understand the
problems that the
business is facing, their
urge to not
compromise with the
quality of services, be
ready to accept it
causing less hassle and
paint the actual price.
This would have a
more important
representation of
buying the turnovers
from the clients then
waiting for a business
valuation.

7
REFLECTIVE PORTFOLIO
[Insert
Date]
Overrating the skills
of an employee for
getting higher
rewards and
promotion and
pressurizing them:
The management often
expects a lot from the
ambitious professional
people but this forms
of vital part of the
professional practice.
From my perspective, I
think that this task
right from the selection
stages where people
open show their signs
about striking balance
between the provision
of services for the
clients and creating
their own successful
careers. The
professional practice of
any employee needs to
realize their own
abilities and the
advancement
throughout their career
having a direct
connection to the needs
of a client and keeping
them happy. Often it is
not understood that
client satisfaction is
also part of profit
balance for any
organization. A
professional practice is
termed as a
commercial belonging
where making a clan
happy with a greater
level of service. I
believe that people find
happiness in feeling
proud of working
under an organization
if they find that their
career is advancing for
I have also learnt
about different
organizations failing
to work under high
pressure even if the
organization has
skilled employees
with extreme
potential of adhering
to all the rules and
regulations of the
organization as well
as the production of
business value. It is
extremely necessary
that even if there are
higher rewards and
promotions
overeating the skills
of the employees, the
quality of work
comes first before any
rewards and
recognitions.
Ban, C. (2017). The Challenges
of Linking Pay and Promotion:
Repeated Reforms of the
European Commission Staff
Appraisal Process. Pittsburgh
Papers on the European
Union, 4(1).

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REFLECTIVE PORTFOLIO
the and they are getting
promoted and
receiving higher
rewards. These
opportunities about
helping people grow
forms a major chunk of
the professional
practices.
[Insert
Date]
The problems
regarding business
practices and the
understanding of
business management
skills: If there lies a
key paradox of running
a business according to
the professional
practice, it lies in the
issues regarding
business management
skills having a business
established.
Establishing a business
is not at all enough for
running a business
feasibility as it is even
more important to have
the professional
business management
skills or it can be
causing internal
problems. I believe
that every business
organization might
have developed
policies and
procedures for the
business organization
and therefore, they
must include the levels
of business
management skills that
the individual people
have accumulated for
setting the business
management level.
This would help in
managing running
client or managing a
Setting up an
organization is not the
last resort for any
business as it is
equally important
according to me that a
business understands
what skills they
would require from
their employees and
employing the same.
Having people
employed within the
organization with no
business kill would
literally make the
business fall short of
proper management
which would
eventually result to
the outcomes. Mostly
I have found that
business not
following a
management practice
usually fails in
presenting required
outcomes to the
customers.
Barrow, R.
(2015). Understanding skills:
Thinking, feeling, and caring.
Routledge.

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REFLECTIVE PORTFOLIO
use team consisting of
different people.
[Insert
Date]
The problem in
understanding new
clients and bring
about few people to
work: The problem
that business
organization fees in
keeping up with the
professional practices
is the able to repeat the
business from the
clients as the
availability of good
service surely would
bring about the clients
and it is extremely
valid point that
receiving good service
from the business
would inevitable you
bring back the
customers asking for
more. Most business
organizations do not
accept the ever
changing demands of
the clients with respect
to the business and
market scenario. This
is an inevitable fact
that the people who are
involved in a business
as clients would like to
come back to the
business every time if
they receive better
services from the last
time and improved
services as well.
The problem that I
have faced being a
customer is that the
business
organizations do not
understand the
changing
organizational
environment
impacting upon the
customer needs. This
is made me follow the
fact that business
organizations should
understand what the
client is requiring
from the business.
The changing needs
of the customers
should be accepted so
that the business
value is maintained.
The customers are
primary to every
business organization
and thus this is an
inevitable procedure
to follow.
Rooney, R. H., & Mirick, R. G.
(Eds.). (2018). Strategies for
work with involuntary clients.
Columbia University Press.
[Insert
Date]
Fundamental ethical
issues faced by
business
organizations: there
are several
fundamental ethical
issues that business
organization face and I
have seen that these
Understanding the
ethical problems that
every business
organization can go
through why not
following them is the
primary need for any
business organization.
Not following the
Crane, A., Matten, D., Glozer,
S., & Spence, L.
(2019). Business ethics:
Managing corporate citizenship
and sustainability in the age of
globalization. Oxford
University Press.

10
REFLECTIVE PORTFOLIO
are the responsible
issues that makes client
lose the trust in a
business and also the
business organization
loses its integrity. This
is the basic idea that I
have seen while
starting the different
factors and ethical
issues that an
organization faces and
mostly this is due to
the understanding of
ethical issues and the
occurrence of risk
faced by any
organization by not
following them. most
organization do not
understand that not
going by the standard
ethical practice might
bring about
unwavering exhibition
of non-commitment to
the ethical business
practices and which
brings about issues of
trust and consistency to
the customers. The
basic idea of any
business organization
should be about
keeping the basic trust
treated as a key factor
for the success of the
company from the end
of the customers. If
these are not justified
then there is high
chances that
understanding of
fundamental ethical
issues and
mismanagement might
lead to problematic
situations for the
organization.
ethical values
automatically means
that the business do
not conduct their
operations adhering to
the morality or
general human
behavior.
[Insert Issues regarding It is found to be an Barak, M. E. M.

11
REFLECTIVE PORTFOLIO
Date] diversity and
presence of a
respectful workplace:
The current state of
employees within an
organization and the
potential set of
employees within the
organization may be
comprised of a diverse
pool of people that
essentially has their
own differences that
need to be respected
when everybody is
choosing their own
business roles within
the organization. I
have found that various
organizations do not
respond to the diversity
within the organization
which must be an
ethical response within
a diverse workplace for
enforcing equal
opportunity in every
set of programs that
need to be fulfilled by
an employee for
enjoying the position
within the respectful
workplace
environment. It also
values the contribution
of every employee
within the organization
and maximize is the
addition of value
within the organization
from the end of every
employee. I also
believe that this is a
factor that is the key
element for elevating
the success of any
business.
extremely impending
problem in the latest
time where business
organizations fail to
understand the
presence of diversity
within the employees
and this also impacts
the employees within
the organization. The
discomfort in
understanding
diversity makes the
employees with
diversify and cultural
representations fall
victim to various
issues within the
organization which
makes them
extremely
disappointed about
the working culture
and also disrupts the
respectful workplace
environment.
(2016). Managing diversity:
Toward a globally inclusive
workplace. Sage Publications.
[Insert
Date]
Issues in decision
making: Decision
making is by far the
I believe that the
primary requirement
of an organization lies
Calabrese, A., Costa, R.,
Levialdi, N., & Menichini, T.
(2019). Integrating