MSc HRM Reflective Review of CPR and Development Portfolio

This reflective review and portfolio presents a comprehensive analysis of a student's Continuous Professional Development (CPD) journey, focusing on academic, professional, and personal learning experiences. The review delves into the student's educational background, including experiences at Furen International School, Singapore University of Technology and Design, and Singapore Management University, highlighting participation in seminars, academic achievements, and internships. The professional section details adaptation to organizational changes and restructuring at ABB, emphasizing roles in HR and administration, and the impact of organizational shifts. The personal learning and development section explores work-based learning, personal growth, formal and informal learning activities, and the student's forward agenda as a healthcare administrator. The report emphasizes leadership and management capabilities, aligning with the CIPD Profession Map, and includes supporting documentation such as a CV and a development plan, providing a holistic view of the student's capabilities and aspirations.

Running head: REFLECTIVE REVIEW OF CPR
Reflective Review and Portfolio of Continuous Professional Development
Name of the Student:
Name of the University:
Author’s Note:

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Reflective review:
Academic review
Academically I had always been a bright student. My academic experiences since I
began my education in the preparatory school have been of a great impact to me. My way of
thinking, acting and speaking have changed a lot. After going through the academic
experiences all through the graduation days, I have learnt to think positively and widely. I
had completed my high school from the Furen International School in Singapore. After my
high school, I had done my Engineering degree from the Singapore University of Technology
and Design followed by an MBA degree from the renowned Singapore Management
University. Being in the University I had been extremely interested in business and was
always keen on learning business models. I had participated in a seminar in the first year
which was on the management of an organisation and I was required to produce a meaningful
academic paper and some deliverable product. There were few of the academic scholarships
that I had won during my academic career. Apart from these I had completed a senior thesis
and it was during my graduation days. I had the opportunity of publishing it and it was after
the completion of my integrated bachelor’s degree that I decided onto joining a company and
serving the company ABB. I had been born in America but due to my parents, I had to shift
to Singapore. My childhood included shifting of different multi-lingual schools which had
provided me with the opportunity of getting to learn various languages. This had emphasized
on the positive lessons that I had learned and formed experience which gave me the evidence
of accomplishments and motivation. I had gained a lot of confidence and involving actively
in the discussions and presentations have allowed me to look into all the challenges of life a
lot differently. I had also completed an internship which involved providing service to ta
disabled high school student. My school and university experiences have taught me how to
interact with the class mates and how to interact differently with the teachers and the elders.

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After graduating from the high school, I had a plan onto working for the nation in a positive
manner and helping the people out through the invention of any kind of machine or software
that would help to resolve the problem of the global warming and pollution.
Professional review
To be precise, my professional experience has witnessed adaptation to organizational
changes and restructuring, on numerous occasions. Before I had joined ABB, my roles were
highly centred around General HR functions and Administration, stressing more on
transactional roles. In 2014, with a new CEO in office, an organizational change was
implemented, executing “White Collar Productivity”. The HR department underwent
significant transformations, in which 3 distinct pillars were implemented, namely Centre of
Expertise, HRBP, and Global Business Service. The transformation had been completed by
2017, and by 2018, was launched across the world. Post this, there had been a significant
influx in the number of complaints involving HRBP and our talent partners, on the grounds of
work delay and poor selection of candidates.
Towards the end of 2019, an official email was sent out by the senior management
team that a massive change was also to be implemented in early 2019. However, no such
actions have surfaced yet, and neither has there been a follow up or notice regarding the
same. Although this sounds like a good news for all, there are a few convulsions associated
with this. With no communication process to follow up on the matter, it has created a
significant amount of anxiety in the workforce, with an unnatural anticipation of a perhaps
improbable change. This had led to employees complaining of havoc, uncertainty, and some
have even pointed fingers at the credibility of the management team. Adversely, my role got
reduced from handling 3 to 2 units.

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Professionally my experience is not as much as others. I have a professional
experience of 2 years and I am pretty new into this workforce. During my graduation days, I
had worked as an intern in two companies. The first company that I had worked was a non-
governmental organisation which basically worked for the benefits of the old people as well
as the disabled students and common folks. This had basically helped me to know the value
of life and that how the others do not have the opportunity to lead a normal life, since they are
neglected. Following this experience, I was interested in working as a healthcare
administrator and thus worked in one of the leading companies of Singapore named XYZ. I
was appointed as the administrator in the company and I was entrusted with the responsibility
of different inventions that can be made regarding the quality of the healthcare products. This
basically helped me to get acquainted with the challenges and the ways in they can be
resolved. I also gained an experience of managing the major work of the healthcare
department and looking into the internal matters of the company. However due to some
reasons I was not comfortable working in the company and thus I switched to the /company
ABB where I could work as an individual and my job is much more technical than the
previous job. This job as the senior administrator allows me to handle the technical problems
as well as managing the departments which are responsible for the production of the
healthcare items. My professional experience has helped me to gain self-reliance as well a
practical skills. The self-confidence and the maturity that I have gained has helped me to face
any kind of risk and challenge in my life and also taught me how to take care of the
teamwork. Most importantly I have gained an experience of communication which would
help me in achieving my goals in the upcoming years and in the company.
Personal learning and development
 Work based learning:

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According to Cottrel (2015), work based learning being an educational
learning approach has used the learning experiences of my academic and professional
life and has contributed to the social, academic, as well as career development. The
activities involve the application, reinforcement as well as refinement. The employees
in the company have helped the company to participate in various work-based
learning activities. It includes exposure of the young people to other business
activities. It has also improved community relations by helping the local youth with
employment and by providing them with the education facilities. It has also improved
the morale and the management skills of the adult workers of the organisation. The
various kinds of the work based learning include the work site field trips which
includes a trip that includes information on aspects of the industry. There is also an
activity which involves forming a relationship between the employees and the
managers, and it is called mentorship (Bond & Seneque, 2013) . Also job shadowing
is a short term opportunity that introduces the student to a particular job or career by
pairing him with a particular employee so that the student can familiarise himself with
the responsibilities and the duties of the job. The prime persons who are involved in
the work based learning activities are the students, the business mentors, the
coordinators as well as the parents too have an important role to play. This has helped
in the expansion of the curriculum and learning facilities, it has helped in the creation
of a talented future employees. It has also improved critical thinking and enhanced the
analytical reasoning and the logical abilities of the student. Most importantly it helps
in the establishment of connection between the student and the employees.
 Personal learning
As stated by Watson & Reissner, (2014), the personal development in a
workplace involves the activities that help in the improvement of the awareness and

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identity, as well develop potential and talents. With the gradual experiences, that have
been gained has helped in improving the personal development and also gain the
learning outcomes. I have become more extrovert and have been successful in letting
go of my introvert nature. I have learnt to agree to situations, and have gained
neuroticism and extraversion. It has also helped me to overcome my fears and gain
confidence in boosting my self-development goals. Experience of working in groups
and on assignments have helped me to learn to work well with the other people and
respect the other employees’ strengths and contributions. It has helped me to improve
my interpersonal skills and the negotiation skills as well. By understanding the
management practices, and the way the organisation works, it has increased my
commercial awareness. According to Qutab, Shfi-Ullah , Safdar & Khan, (2016), the
personal development activities involve management development, as well as
programs regarding the technical skills development and time management. These
activities also involve working with the employees to set relevant and challenging
goals which can be achievable. The employees must have a voice to share their ideas
and concerns (Sheehan, Ellinger & Ellinger, 2014).
 Formal learning
Formal learning in an organisation involves a formal structured and organised
environment where the organisation involves a training programme on the job the
company offers intentional degrees and certificates for the learning programs since it
involves a rigid curriculum and corresponds to laws as well as presentational
education. The company of ABB involves a number of formal learning activities.
These include web based training for the employees, remote laboratories as well as e-
learning courses and workshops, seminars and webinars. The formal learning

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activities involved institutionally sponsored and endorsed programs. As an employee
of the organisation, it has helped me to gain the skills apart from the workplace and
has helped me to learn the skills required for the productivity of the organisation,
outside the workplace environment (Sung, Turner & Kaewchinda, 2013)
 Informal learning
The company ABB involves different informal learning activities which involves
the activities offering learning outcomes apart from a structured formal classroom
environment. According to Hodge, Danish and Martin, (2013), it involves paring the new
employees of the organisation with the old senior ones so that they get to apprehend how
the business is conducted by the company. It also involves the social media engagement
and this helps to encourage the employees of the company to connect online with the
company and the other industries to gain the latest information. Also involvement of the
seminars and the guest speakers help the employees to incorporate the information that
they receive through the informal learning procedure (Gibb, 2014). The ropes courses that
the company provide, have helped me to improve my focus and the determination
regarding my work and has also boosted my self confidence and overcome the fear. The
informal learning programs have also taught me to take up the challenges and have a
leadership outlook towards every task. It has also improved my teamwork ability and the
way to communicate with the other employees of the organisation,. Alike the ropes
courses the organisation provides the opportunities of the escape rooms (Sachdeva, 2014).
This is a recreational opportunity that has helped in the solving of the problems among
the team and the employees of the company gain the confidence to share their problems
with the others through communication. According to Latif, Jan & Shaheen, (2013),
Most importantly the informal learning programs involve the involvement of the
employees in the company sports or the happy hours. This has positively improved the

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productivity of the company since I have gained an increase in the energy of my body as
well as my sleep. Therefore it has positively improved my employee performance and
also helped to build teamwork and proper and cordial relationship with the other
employees of the organisation.
Forward agenda
As the health care administrator of the Company ABB , I have always made it a point
to have a proper goal for the company. The employees that work in this organisation is also
responsible for the company’s goals and the objectives. I have a goal to take the company’s
reputation and its productivity to a different level with the help of the managers of the
organisation. In the next three years I have am agenda to encourage the employees to produce
a large number of health care products which would be of a social help. Apart from being a
business, the company should be socially approachable and would have the aim to serve fo
rteh benefits of the common people. The customers should be kept in mind and I will make
sure that the organisation makes use of the human resources that are available for the
production of the healthcare products. Being loyal to the company and finally working
according to my own preference, I would work on the quality of the service sand the
products. With the improvisation in the inventions and incorporation of the new innovations,
the Company ABB must be capable of producing the best quality of products that would not
only help to serve the requirements of the people but also be a competition in the market
scenario. I will strive hard to make the company one of the best companies in Singapore, as it
will incorporate the new technologies available in order to make the products more
beneficial. On the personal level, I have a goal to reach to the managerial level of the
organisation since the employees are quite satisfied with my performance and they prefer to
be working with me. I would ensure clear employee goals and make sure that they reach their
targets and improve their performance on a personal basis.

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Aspirations
I have always believed that it is very important to have a positive aspiration in life and
to aim higher. Goals and aspirations must never die in a person, in order to keep oneself ever
motivated and encouraged to work better in life and definitely to help people in the long run.
As a health instructor of Company ABB, the career aspirations that I possess would help me
to gain a better performance in the workplace as well as help me in my personal
development. Earlier I had the aspiration to become a part of the management team because it
invests a person with a greater responsibility and more power, and I as a person love taking
responsibilities and lead a team. Moving into the management, would have always allowed
me to take on more responsibility and improve my self-esteem along with earning more
money. My career aspirations involved enhancing my own professional skills in order to gain
an advancement in my own organisation. The job security is what I had always aspired for
maintain a proper personal and well as professional work life balance. My aspirations had
been first achieving the position of a coordinator primarily and then become the manager of
the company and with the help of my own personality skills climb the ladder of success to the
position of the executive level. Being a bright student since the very first of my career, I have
always aspired for becoming a better expert in my own field and never stop learning. I have
always aspired to learn more and educate myself through any kind of opportunity that I
receive However, after becoming the senior health instructor of the company, I aspire to
become the manager of the Company ABB. I am confident enough to take proper managerial
decisions for the company that will surely help the employees as well as the productivity and
reputation of the organisation. Further I want to start my own company in a specific industry.
I have always aspired to become the owner of my business form where I could be the sole
proprietor of it. This would put me at the top of the chain and make me my own boss. This
has always been a big motivating factor for me. Simultaneously, once in reach the top of my

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own company, and become the sole authority, I have a positive aspiration to continue the
growth of the company. I would like to open new locations and move to bigger venues .this
would be a great sign of success for my own organisation and would eventually become the
income booster. My own company should not only focus on the productivity but also
concentrate on the employee relationships and well the customer demands. There would be a
social cause associated with the production.
Capabilities
I have a lot of capabilities which I feel are enough to be successful in life. I have
always learnt to face challenges in life and overcome the risks. From the very beginning I
have a creative thinking ability and observe situations critically. I have an artistic aptitude to
every situation and I never run out of curiosity to learn and inherit whatever I can on the
journey of life. I am extremely positive about new innovations and have a flexible attitude to
every problem. I know that thinking out of the box helps at times. The decisions that I take
for the company are always thought critically taking in consideration all kind of pros and
cons that are beneficial or the company. The best solution is always driven best with the
logic, intuition and innovative thinking and I make sure that being a collaborator is very
important for proliferating the company production. Apart from all these I am compatible
with the other employers of the organisation and have a great negotiating and communication
skill. I have a good managerial skills and I can handle the employees’ demands and what they
aspire. I am a good listener and I ensure that the employees of the company feel free to share
their professional as well personal problems with me so that their stay at the workplace is
comfortable. I have the capability of maintaining both the professional and the personal life
balance and of maintaining a cordial relationship with the employees and the executives. I am
assertive toward any job and an effective communicator. I make sure that ethics is properly
followed and maintained in the organisation. In accordance with this I also have the

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capability of handling the work pressure ensuring the fact that the work is done within time,
having a proper time management capability.
Outcomes
Having a proper communication strategy and being an effective communicator have
helped me to have proper relationships with the employees and the other colleagues. It has
also helped me to become more productive towards the company, ensuring the proper work
life balance. Time management capabilities have helped to finish the assigned work in time
and improving the organisational productivity and generate income. The personality skills
and the work life based learning has helped me to face the challenges in life with a positive
attitude and take every risk as a challenge. It has also helped me to improve the way I view
life. Eventually the performance for the organisation has improved a lot and it has also
enhanced better teamwork within the company. The critical thinking has helped me to take
proper and the best decisions for the benefit of my organisation. Having higher goals and
aspirations and proper management skills have not allowed me to look back in life and it has
become easier to climb the ladder of success. I have gained a competitive capability and also
have gained a different outlook which has t=turned to be effective for the organisation as well
as for myself. Incorporating the sustainability skills and new technology skills for the
company have turned beneficial since the company has proliferated to a great extent and its
productivity has improved to a great extent, helping in the improvement of the long term
business performance.

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Curriculum Vitae
Name: ABC DEF
Address: 123 Main Street, Singapore, Postal Code- 1234567
Contact details: 000-000-000
Email: [e-mail]
Languages known: Extremely fluent in English, Spanish, and French
Objective:
Am looking for a full time job opportunity as a developmental coach in HRBP and I
have a bit of work experience in the field. I ensure the wellbeing of the other employees and
my objective is to obtain a health instructor position in a renowned company and help the
community to lead a healthy life by providing them with the help and the proper health care
services. Having a proper leadership quality, I ensure proper productivity and will be loyal to
the company and safeguard its policies and information. I can take critical decisions without
getting biased and have a critical thinking ability and I promise to be productive and help the
company to reach its height
Work experience:
Exceptionally conscientious and dependable heath administrator with a record of
community healthcare outreach and proper educational service. Skilled at conveying health
and fitness information to a variety of diverse populations in a clear and effective manner.
Able to handle various health crisis and emergency situations with the highest degree of
professionalism and efficiency.
 Working as the senior health administrator and instructor in the Company ABB
 Worked as an intern of health administrator in the Company XYZ of Singapore.
 Worked as an intern in a non-governmental organisation named SAGE Foundation
which basically worked for the benefits of the old people as well as the disabled
students and common folks.
 Performed community health concern surveys for the submission to management on a
regular basis
 I have designed and proposed outreach programs for community and public health
partners.
 I have assisted in providing community help and have done social work to help the
people in need with the heath care products
Educational qualifications:
 1985-87 - Completed my preparatory schooling from My Prep School at the
Mandarin Gardens.
 1987- 97- completed my schooling till standard X, in River Valley High Scholl in
Singapore.
 1997- 99- Completed high school from the Furen International School in Singapore.
 2000-2005- Completed Engineering degree from the Singapore University of
Technology and Design
 2006-2008: completed MBA degree from the renowned Singapore Management
University.