Reflective Journal: Exploring Motivation, Communication, and Culture

This assignment presents a reflective journal focusing on three key aspects of organizational behavior: motivation through effective goal setting, effective manager communication, and the relationship between organizational culture and performance. Using the DIEP (Description, Interpretation, Evaluation, Plan) framework, the journal entries delve into each topic, providing personal insights, interpretations, and evaluations supported by academic references. The author reflects on the importance of aligning employee goals with organizational objectives, the critical role of communication skills for managers in resolving conflicts and fostering collaboration, and the impact of organizational culture on employee motivation and performance. Each section concludes with a plan for applying these learnings in future professional endeavors, emphasizing the development of interpersonal skills and the creation of supportive work environments. Desklib offers a platform to explore similar solved assignments and study resources.

REFLECTIVE JOURNALS
Organizational Behavior
Organizational Behavior and Management
Name of the Author-

Table of Contents
Motivation – Effective Goal Setting (how manager use goal setting to increase work
motivation and task performance)..............................................................................................1
Description.................................................................................................................................1
Interpret......................................................................................................................................1
Evaluate......................................................................................................................................1
Plan.............................................................................................................................................1
Effective Manager Communication (major communication skills used by effective manager,
what are the barriers)..................................................................................................................2
Description.................................................................................................................................2
Interpret......................................................................................................................................2
Evaluate......................................................................................................................................2
Plan.............................................................................................................................................2
Organisational Culture and performance (discuss the relationship between organisational
culture and performance, how leader can reinforce and change organisational culture)...........3
Description.................................................................................................................................3
Interpret......................................................................................................................................3
Evaluate......................................................................................................................................3
Plan.............................................................................................................................................3
References..................................................................................................................................4

Motivation – Effective Goal Setting (how manager use goal setting to increase work
motivation and task performance)
Description
With the changes in economic, mangers have been using the strategic planning to
align the interest of its employees with the organizational development. The effective goal
setting is one of the strategies to motivate employees. I have learned that the work
motivation and task performance is linked by the managers with the organizational goals and
objectives. Managers need to identify the potential factors to establish the nexus between the
organizational development and employee’s growth. I found that the nexus created will not
only motivate employees to put their best efforts in the organization development but also
strengthen their task performance (Kiruja, & Mukuru, 2018).
Interpret
My learning is related to the organizational performance at large. Employees are the
key pillars of the organization that endeavors towards achieving the set objectives and goals.
Every employee should be motivated to undertake their work program so that they could
deliver the best for the betterment of organization. In addition to this, creation of core
competency and competitive advantage of company in market is highly dependent upon the
employee’s work functions in the process (Mone, & London, 2018). If they are kept
motivated with their work then it will result to following benefits to organization such as low
employee turnover, increased busienss outcomes and increased busienss output. My
assumption or hypothesis is related to the fact that employees will be more eager to put their
extra efforts if managers link their growth with the organizational development. Now in the
end, it is inferred that employees are the key pillars whose best efforts are required for the
sustainable future of organization.
Evaluate
Every act of individual should be connected with the particular object. I have
evaluated that if people fails to link their personal objective with the organization objectives
then they will fail to give best efforts in the good interest of organization at large. I learned

that every employee needs motivation and if it is not given then they will be more inclined
towards leaving the organization (Kruglanski, Shah, Fishbach, A., & Friedman, 2018).
Plan
This learning will be useful to develop an action plan for my future course and jobs. I
could use this theory to push myself to establish my own goal with the ultimate objective of
the organization in which I will be engaged. This will keep me motivated and bring best out
of me in my work. This has taught me good way to plan my future undertaking work.
Effective Manager Communication (major communication skills used by effective
manager, what are the barriers)
Description
Communication is the major part in the busienss success. The communication skills
used by the managers would be to use convincing communication skills to connect with its
employees and team mates on regular basis not only to get the things done effectively but as
well to ensure peace and harmonization at work. Effective communication skills of the
managers at all level assists in resolving the barriers with the given time frame. I have
learned that most of the issues and less effective work program of the process system of
organization emerged due to the lack of communication skills of the managers. If managers
do not use effective communication skills in the process system then it will negatively
increase the conflicts, process system issues and complexity of the process. I have learned
that communication skills are developed by the consistent practice. Mangers could use these
skills to mitigate several complex issues and hindrance in the busienss process. The main
barriers arise when the company is lacking with the technologies and the complexity of the
process is high (Austin, & Pinkleton, 2015).
Interpret
The main learning in this case is related to development of the communication skills
and its imperative role is to convey the required information with each other’s. I have
learned that many interpersonal issues, complexity and transparency in the values and code
of conduct dependent upon communication set up program. I analyzed that managers needs

to be outspoken and good listeners as well. This two sided process will assist him to manage
the employee conflict in easy manner. I have found that managers are the person who
influences employees to get the work done. If he lacks with the communication skills then it
will negatively impact the organizational work performance and employees at large. My
assumption or hypothesis is related to the fact that managers might up end up with nothing if
it fails to use his communication skills for the managing the business process issues. Now in
the end, it is inferred that communication skills is the base for solving several issues (Paulin,
& Suneson, 2015).
Evaluate
Communication skill is required to convey the imperative information with the
employees. It is analyzed that communication is the base while connecting with each other.
It is the most required intent if a person wants to get the work done from others. I have
evaluated that if I wants to develop myself then I will first have to undertake proper
communication skills to mitigate these issues. It will not only strengthen shared message but
also assist in mitigating the issues and conflicts with others.
Plan
This learning will be useful to develop effective interpersonal skills for my own
career. The communication skill will assist me to share imperative information with others
and influence others in positive manner. I could use these communication skills when I will
be managers to convey imperative information with my team.
Organisational Culture and performance (discuss the relationship between
organisational culture and performance, how leader can reinforce and change
organisational culture)
Description
Organization culture is accompanied with the values, belief, policies and code of
conducts designed or set for its employees. The organizational culture is one of the major
factors which impact the performance of employees, employee turnover and overall output
of the organization. For instance, if organizational culture is not employees oriented then it
might result to demotivation among employees and they may tend to deliver the results less

than what is expected from them. The main purpose of organization culture is to set the
procedural work and keep employees motivated and enthusiastic towards achieving the
targets and goals. I have analyzed that if company wants to grow effectively then the
organizational culture of organization should be employee oriented and efforts should be
made to achieve the certain goals and objectives (O’Reilly Caldwell, Chatman, & Doerr,
2014).
Interpret
The main learning from setting up organizational culture and its impact on the
employee performance shows that every steps of the organization may positively and
negatively impact the employees. If mangers want to create core competency in market then
he needs to maintain effective organizational culture to keep its employees motivated. The
organizational culture is highly based on the values, belief, policies and code of conducts
designed or set for its employees which is determined with a view to strengthen the
performance of employees (Naranjo-Valencia, Jiménez-Jiménez, & Sanz-Valle,. (2016). I
have found that employee oriented organizational culture is one of the best motivational
factors which establish the linkage between the employee’s growth with the organizational
development. In addition to this, I have also learned that negative organizational culture may
result to higher employee turnover.
Evaluate
The organizational culture provides the areas and set of process limits of employees.
I have learned that if the internal factors of the individual do not support its endeavor which
he is making then it will ultimately result to demotivation and less effective outcome. The
organizational culture should be employee supportive and must motive employees to
endeavor towards the creative and innovative work program (Katzenbach, & Smith, (2015).
Plan
This learning will assist me to identify how my internal and external factors may
impact my own actions. I have learned that in the busienss success, proper organizational
culture and employee oriented work program is very much required to set up strong
employee oriented program.

References
Austin, E. W., & Pinkleton, B. E. (2015). Strategic public relations management: Planning and
managing effective communication campaigns. Routledge.
Katzenbach, J. R., & Smith, D. K. (2015). The wisdom of teams: Creating the high-performance
organization. Harvard Business Review Press.
Kiruja, E. K., & Mukuru, E. (2018). Effect of motivation on employee performance in public middle
level Technical Training Institutions in Kenya. IJAME.48(1), 30-41
Kruglanski, A. W., Shah, J. Y., Fishbach, A., & Friedman, R. (2018). A theory of goal systems.
In The Motivated Mind (pp. 215-258). Routledge.
Mone, E. M., & London, M. (2018). Employee engagement through effective performance
management: A practical guide for managers. Routledge.
Naranjo-Valencia, J. C., Jiménez-Jiménez, D., & Sanz-Valle, R. (2016). Studying the links between
organizational culture, innovation, and performance in Spanish companies. Revista
Latinoamericana de Psicología, 48(1), 30-41.
O’Reilly III, C. A., Caldwell, D. F., Chatman, J. A., & Doerr, B. (2014). The promise and problems
of organizational culture: CEO personality, culture, and firm performance. Group &
Organization Management, 39(6), 595-625.
Paulin, D., & Suneson, K. (2015). Knowledge transfer, knowledge sharing and knowledge barriers–
three blurry terms in KM. Leading Issues in Knowledge Management, , 2, 73-94.