MKT1003 - Enterprise & Opportunity: A Personal Reflection Journal

This personal reflective journal report explores learning experiences from the Enterprise & Opportunity module, focusing on teamwork, contextualization, and personal development. The report includes an example of successful teamwork, analyzing the author's role using the Belbin team role theor...Read More

Personal Reflective
Journal Report

Table of Contents
Introduction.................................................................................................................................................3
Team work...............................................................................................................................................3
Contextualization.....................................................................................................................................7
Development.........................................................................................................................................11
Conclusion.................................................................................................................................................14
References.................................................................................................................................................15

Introduction
In present time, there is extensive competition prevails within the society so it is
important for a person to improve own skills, capabilities in order to perform assigned work with
greater efficiency. For this purpose, it is required to constantly get engage in the process of
learning new skills and capabilities. Here, skills differentiate a person from others and help in
making unique identity. If a person has suitable skill set, it is easy to get a better employment.
Individual capabilities are limited but it is possible to get tremendous benefits by combining the
potential of several individual as a team. Here, teams are able to attain remarkable results which
is quiet difficult to achieve at individual level. Team working is vital in order to get success in
current competitive environment. In addition to this, individuals are required to get engage in
skill development and enhancement in order to get benefit in future period of time (Gharaveis,
Hamilton and Pati, 2018). Main purpose of present journal is to identify the learning’s
throughout the sessions that will help an individual to perform different roles and responsibilities
in future period of time. It shows that how a person can develop self by applying the skills
learned during the module. The following report will include an example where I worked in a
team. It includes belbin model in order to assess the process and effectiveness of team
development during the activity. In addition to this, it also includes a suitable example along
with the application of appropriate theories. This module is crucial in development of soft skills.
The report includes information about skills which I developed during unit and the way in which
I am going to enhance those skills. Moreover, the report comprises learning, skills developed by
with discussion of real life examples.
Team work
Team work refers the practices of working in a team where individuals having different
capabilities, skills work together in order to attain predefine team goals. In team work different
people work collaboratively so that they can accomplish set goals. Here, it is possible to cover
the weakness of a person with the strength of other (Logan and Michael Malone, 2018).
I took part in activities arranged in the classroom. It was a group discussion activity.
While working in team we were required to find out the net value of different choices such as
games, fashion, tourism and music. Fashion proved the most valuable with net worth of $2.4

trillion. For introducing creative ideas, the whole team divided into two parts. I was also a
crucial member of team who significantly contributed in attainment of team goals through my
skills and potential. I was responsible to handle the entire team. I was performing role of leader
where I need to provide guidance, support to each and every team members for the success of
entire team. During this process, each and every member carried out their own SWOT analysis.
As a part of whole process, I also carry out SWOT analysis of my own that is given below:
Strengths Weakness
I am a good communicator so that I am able to
interact with other individuals in an efficient
way.
I am a team player so that I can easily
coordinate with other people who are working
with me in the same team.
I am lacking in time management which
sometimes affect my capabilities to attain the
goals within predefine time.
My presentation skills are not up to the mark
which also affect my performance adversely.
Opportunities Threats
I have opportunity to get enroll in various
certification course. It will not only improve
my knowledge but will also enhance my entire
portfolio.
There is threat of changing environment. Due
to change in current environment, I need to
update my knowledge and skills accordingly.
Belbin team role theory: It is a team development model that was developed by
Meredith Belbin in the year of 1981. Under this, role of team members is classified in three
broad categories which are discussed below:
Thought oriented roles:
Plant: In this, innovators are included who are creative and have the capability to come
up with unique & innovative ideas. Main aim of these people is to get appreciation from others.
It is quiet difficult for them to handle the criticism. These are the people who develop new ideas
thus they prefer to work alone without team (Salas and et. al., 2020). Their ideas are novel and
might be impractical in certain situations. Most of the team members are ready to accept the

ideas of plan as their ideas are unique which leads towards innovative solutions of effective
problems.
Monitor evaluator: These people are responsible to evaluate the thoughts and ideas of
other individuals. Here, they evaluate the pros and cons of idea before marking the final
conclusion. These people are highly strategic in approach. Sometimes, they are also regarded as
poor motivator.
Specialist: These people are highly efficient as well specialized in doing their job. They
have various skills and capabilities and work to maintain the professional status. In addition to
this, their duty is to perform the work with utmost efficiency and expertise. These people are
invaluable assets of business entity. They have higher technical knowledge and expertise than
others. In addition to this, managers often take assistance of these people while making the
project. However, it is quiet difficult for specialist to work in a team. Still, they work in team
with high level of engagement. They share their knowledge with other people so that juniors also
get benefit of their knowledge and expertise (Donia, O'Neill and Brutus, 2018).
Action Oriented team roles:
Sharper: These are the most effective team members who are extrovert, like to interact with
others. They are likely to stimulate others to achieve predefine goals. These individuals are

dynamic and result driven person who can easily inspire others in order to work in an efficient
manner. Additionally, Sharper faces all the obstacles which come in their path of success and
formulate effective goals as well as strategies in order to meet with the challenges effectively. It
is important to have one sharper to keep people motivated through the process of goal attainment
(Azarova, Hazoglou and Aronoff-Spencer, 2020).
Implementer: Here, implementers are responsible to structure the environment and
implement the strategies in real context. They think in practical manner and likely to structure
suitable ideas from concrete plans. In addition to this, implementers are self motivated and
highly disciplined individuals. They are likely to complete the work in predefined and structured
way. However, they are also ready to make necessary changes in order to get positive outcomes
in future period of time (Johnson and et. al., 2020).
Completer: These people are responsible to check the quality of work during different
stages of project. Usually, completers are highly perfect in their work hence they are likely to
notice certain fine details in work. Main aim of completer is to identify errors in order to improve
the quality of overall work (Collins and et. al., 2019). These people not only work perfectly but
also expect same from others. It is important to ensure presence of these individuals to ensure
that the entire work is completed with superior quality.
People oriented team roles:
Coordinator: Here, coordinators are mature individuals who have great interpersonal as well as
communication skills. Generally, these type of people work in management team where they are
responsible to establish coordination among different team members. Rather provide direction,
they believe in facilitating open communication at work place.
Team worker: They are extroverts who are good listeners too. They analyze the work of
each and every member within team. If team workers found that any individual in team is not
able to handle the workload, they take suitable steps in order to help team members (Potosky,
Godé and Lebraty, 2021). Additionally, these people are highly versatile and have the capability
to perform assigned work with greater efficiency. Team workers are popular among team
members so it is easy for them to grab higher position in management.

Resource investigator: These people are extremely talented in networking. In addition to
this, high enthusiasm and positivity is found in these individuals which allow them to explore
new opportunities. They are efficient enough in picking up a new, innovative as well as creative
idea for success of whole team (Naweed, 2020).
After analyzing the above mentioned roles, it is found that I was working as a Sharper
within team. This is an action oriented role where I am responsible to guide individuals
throughout the process. I am working as a leader who is responsible to handle the whole team. In
my role, I talk to team members in order to know the issues, obstacles face by them while
performing the actual tasks. With this, I get to know about the actual issues which further allow
me to take suitable steps in order to ensure further improvement. I face ample of challenges but
face all the challenges with higher positivity and enthusiasm. Under this role, I also got the
opportunity to interact with ample of people. I tried to find out the best suitable way to motivate
team members. I used to take feedback from members and guide them as per requirement. In this
role, I used to work under pressure but I took all the challenges with great positivity and
enthusiasm.
Contextualization
Contextualization refers to establish connection with real context. In learning,
contextualization is highly important as it helps learners in understanding the basics of concept.
With this, one can easily connect with real life situation that help in order to understand the
whole topic in an efficient manner. In context of HRM session, I know the significance of human
resources within organization. The company for which I worked, they apply suitable ways so that
employees stay with them for longer period of time. During my work, there was a time when I
really feel disappointment with work. I felt that my job has become monotonous. I started to feel
demotivated which was affecting my performance at work place. In this situation, application of
Maslow’s theory by leader and managers of company really helped me to get the work sprit
back.
Maslow’s Theory:
It is a well-known theory of motivation which was developed by Abraham Maslow in 1943. It
was proposed initially in research paper and currently being use by majority of companies across

the globe. This theory is helpful in understanding the requirement of individuals (Kucukergin
and Gürlek, 2020). According to this theory, positive reinforcement helps to get the work done in
an efficient manner. In context of Maslow’s theory, different levels of motivation are mentioned
as under:
Physiological needs: It includes the needs which are essential for the purpose of survival. These
are the biological requirements such as food, shelter, clothes and more. In order to ensure
optimum function of human body, it is imperative to meet with these needs. In addition to this,
physiological needs are fundamental requirements of a person. It is not possible to move ahead
without meeting with these needs. In Maslow’s theory, physiological needs are considered as
highly important needs than others (Li and et. al., 2021). If a person is not able to fulfill the
fundamental requirements, it is not possible to concentrate on work. In my case, I am able to
meet with basic needs as I am earning enough to satisfy my daily requirements.
Safety needs: After satisfaction of psychological needs, individuals look for the
fulfillment of safety needs. Each and every person wishes to get a safe life. For this purpose, they
rely on police, family and society. Type of security may be differ as per the requirement of a
person. Some people wish to get financial security whereas some seek for emotional security. I
am really conscious about security of my health, finance and more. My company provides me
life insurance coverage, provident fund and more such facilities in order to ensure safety &
security in future period of time.
Love and belongingness needs: When safety needs are accomplished then the need of love and
belongingness arise. It is an important level of Maslow’s need hierarchy where one seeks to get
love, affection from other people. Here, individuals look to fulfill their emotional and
interpersonal requirements (Harmon-Jones and Harmon-Jones, 2019). In addition to this, they
want to be a part of such group where they get affection, love, sense of belongingness and more.
I am introvert person who like to interact with people. In my company, they arrange informal
meetings so that employees can communicate with each other in an effective manner.

Esteem needs: It stands at fourth position in the Maslow’s need hierarchy. It includes
the sense of self-worth, respect, acknowledgement and more. A person wants to get recognition
for better work. If they have done something worth, they wish that people acknowledge their
work. Additionally, it includes the need of dignity, achievement, independence and more (Fan,
Yang and Shen, 2019). I am also looking forward to get acknowledgment, reward for my better
performance. It will help me in enhancing my performance and will motivate me to put positive
efforts for betterment of organization.
Self actualization needs: It is the highest level need in Maslow’s hierarchy model. It
demonstrates the self fulfillment, growth, potential of a person and so on. Here, a person attains
the highest level of success by utilizing internal capabilities and potential. I am looking forward

to attain maximum level of success by using my potential & capabilities. It will help me in
getting the higher level of motivation for getting the sense of self-fulfillment.
While working in group, all the team members need to present innovative as well as
creative ideas which are unique. In present business world, innovation holds great importance.
During team work we need to present a business idea that is completely unique and can be
implemented easily. Along with my team members, I developed the ideas of open a recycle
centre.
4 P’s of innovation:
Product innovation: This is the most vital category of innovation where innovation is
done in product. In current time, it is vital to add new features in products so that customers can
meet with their requirements in an efficient manner (Huesig and Endres, 2019). Here, it is
imperative to develop new products in order to stay in competitive market place for longer run.
During team work, I along with my team members develop the innovative product in order to
grab the attention of customers in an efficient manner.
Paradigm: It is the crucial type of technology that is designed in order to resolve the
actual issue. It is related with advancements, innovation, and uniqueness in business. Major
examples of this innovation are AI, IOT, machine learning, block chain and more. These all
technologies are advance and help in enhancing the overall level of productivity and profitability.
While working in team on new ideas, pragmatic innovation helped me to identify the ways by
which we can actually enhance the level of productivity, reduce expenses, and generate long-
term ROI and more.
Process: In terms of process, there is requirement of innovation. With the enhancement
in process, it is possible to meet with the needs of customers in timely manner. In addition to
this, process innovation also minimizes the probabilities of mishappenings in business. By
facilitating innovation in overall process, it is easy to provide quality services to customers. In
current situation, I along with my team members develop the innovation in terms of process so
that we can provide best possible solutions to clients.

Position: Innovation with positioning is related with reposition of product or service in
new market. Here, organizations reposition themselves in order to attract more number of buyers
in an efficient manner. In this, it is possible to reposition the product or service in order to
improve the overall image of product and brand in an efficient manner (Oeij and et. al., 2019). I
worked with the team where we prepare the strategies in order to reposition the product prepared
by us. This repositioning is important in order to improve the market image of product in an
efficient manner.
Development
In Current scenario, soft skills are really important in order to make an enriching and bright
career. Soft skills put a positive impression on other person and allow individuals to get better
career growth opportunities. Apart from this, soft skills also enhanced the overall personality of a
person which improves the opportunity to get a better job in future period of time. Additionally,
soft skills are interpersonal skills which depict relationship of a person with rest of the world.
Some crucial soft skills are communication, leadership, time management and more. These skills
are not only helpful in improving performance at work place but also enrich the overall
personality of an individual (Succi and Canovi, 2020). The module helped in enhancing my soft
skills so that I can perform well during activities. I got opportunity to interact with ample of
people during module which improved my interpersonal skills. Here, the skill enhancement will
enrich my overall personality and will make me able to attain maximum level of success in an
efficient manner. Skills developed during the module are stated below:
Communication Skills: Communication is the way in which two or more persons
interact with each-other. Communication can be verbal or written. It completely depends on
requirement of individuals and business. In business world, communication is used in order to
maintain connectivity within internal and external business environment. In addition to this,
communication skills allow an individual to put better impression on others (Fikri and et. al.,
2020). If a person is able to effectively communicate with others, it is easy to carry out the
business process in smooth way. This skill is helpful in interacting with different people at work
place. For developing communication skill, I will join online sessions where I need to learn the
opportunity from experts. In addition to this, I will also go read the books, articles, journals in

order to improve my capability of interacting with others. I am also going to interact with ample
of people which will remove my hesitation of public speaking. This skill will allow me to
perform my role at work place in an efficient manner. Here, I will be able to put positive
impression on others.
Time management: Time management is a vital business skill which allows a person to
manage the time in an effective manner. With this skill, one can prepare appropriate schedule in
order to maintain appropriate use of time. Effective time management skill make a person
enables to structure proper schedule in order to meet with targets within set deadlines. In
business scenario, one needs to make appropriate use of time. If talking about me, I have to
achieve the monthly targets assigned to me. For this, I require proper schedule and need to act as
per that. In order to develop my time management skills, I take sessions on time management. I
take guidance from my seniors in order to know their mechanism of time management. In
addition to this, I prepare a proper schedule and stick to that schedule. With my time
management capabilities, I am able to attain the set targets by deadlines. This skill helps me a lot
in performing my work within organization. Due to this, I am able to maintain a positive
influence over my seniors and peers.
Team work: It is the capability of working in a team. Here, individuals having different
personalities, perception are likely to work together in a group. Through team work, it is possible
to attain those skills which cannot attain individually. In team work, each and every individual
get the opportunity to demonstrate own skills. In business, team work is essential in order to
attain set goals. With team work, it is possible to utilize the skills, potential of each and every
individual who are working in team (England, Nagel and Salter, 2020). I also worked in a team
where I used to interact with ample of people. I used to work with other members in
collaborative manner. As a crucial member of team, I always tried to help each and every
members in every possible way. In order to develop team work skills, I joined the work shop
where I got insights about team working. In addition to this, I used to interact with other people
so that I can easily work in team. My positive mind set also helped me in team working. I talked
with my teachers and seniors on how to develop team management skill. This skill is going to
help me to work in team by covering flaws of other people for positive results.

Leadership skills: Leadership skill is about guiding, leading other people while working
in a team. This skill make a person enable to take the charge and accountability of results of
whole team. With leadership skills, it is possible to provide suitable guidance, direction to other
members. It is related with leading people and inspire them to work in an efficient manner. In
current business environment, leadership skills are really important to work in a team (Rebele
and Pierre, 2019). I act as a leader while working in team. I used to provide guidance, direction
to other team mates so that they can successfully attain the assigned targets. For developing
leadership skill, I take opportunities of leading the group. I talk with people in order to provide
them appropriate solutions. In addition to this, I also joined online sessions on leadership which
helped me in developing the leadership capabilities.

Conclusion
Out of above mentioned discussion, it is summarized that skills are crucial in order to get
success in current time. Without proper skill set, it is quiet difficult to achieve milestones in
personal and professional career. It is concluded that skills and capabilities help a person to
perform better in academics as well as professional life. I worked as a Sharper in team activities
where I used to stimulate other people to attain set goals. Under this role, I talked with team
members and find out the best possible way to motivate them. There is application of suitable
HRM and innovation theories in order to face the real situation in best possible way. It is
summarized that I developed ample of skills such as communication, time management and
leadership skills during module. Further, I am taking suitable steps to develop necessary soft
skills for future career enhancement.

References
Books and Journals
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