Reflective Essay: Analyzing Patient Care Experience using Gibbs Cycle

This reflective essay examines the healthcare experiences of a 75-year-old patient, William Taylor, focusing on his encounters with falls, hospital care, and the application of the Gibbs reflective cycle. The essay explores Taylor's experiences with falls prevention, his interactions with the healthcare system, and his perspectives on the quality of care received. It delves into the patient's feelings, values, and beliefs regarding his treatment, highlighting the importance of effective communication, patient-centered care, and the need for improved facilities in public hospitals. The analysis uses the Gibbs reflective cycle to systematically evaluate the patient's experiences and proposes an action plan for healthcare professionals to enhance patient care, emphasizing the significance of providing evidence-based care in both rural and urban settings. The essay concludes by stressing the importance of patient safety and the role of medical professionals in delivering better care, referencing relevant literature to support its arguments.

REFLECTIVE ESSAY

INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
REFERENCES................................................................................................................................5

Table of Contents

INTRODUCTION
There is growing up evidence that the outcomes of health care for senior patients are not
only dependent on physical status and administration of care of biomedical needs but it also
crucial to take care for patients psychological needs, attention to their social, economic and
cultural vulnerabilities (Burger, Gochfeld and Lacy, 2019).
The present report is based on patients experience about care and treatment; named William
Taylor aged 75 years. However, reflective study will focus on the life’s ups and downs of
William and how he has coped up with injuries he got due to accident. Thus, it will majorly
focus over two topics as preventing falls and harm from falls and My health record.
Furthermore, report will lay emphasis on care that improves the understanding and assist
the patients to adopt strategies to improve patients care experience and partnering in care. Lastly,
Gibbs reflective cycle will be use to provides the foundation for nurses with goal to improve care
experience of patients and families.
MAIN BODY
Gibbs reflective cycle
It is cycle that encourages to thinks systematic about the each phases and experience of
the activity, Thus, Gibbs cycle shown below-
Description- The present report is based on two topics as falls prevention and minimising the
harm from falls and this also relates with my health e record. However, the key task is to identify
the areas in the organisation that present falls risk and develop a risk management approach to
implement evidence based improvements strategies (Celhay, Gertler and Vermeersch, 2019).
In this, Mr. William has faced really bad injuries in his first fell. He took out the x-ray
immediately and waiter for results of the x-ray and went back to his GP and later on he had sent
to a surgeon. He had the opportunity to go hospital but he declined as he do not want to go to the
public hospital. This was due to his bad experience in public hospital when he went through
server pain of kidney stone. At that time, he waited for 11 hours to see doctor. During the time,
he used to medicine named codeine and then pain duelled for a little while. After, 11 hours he
went to toilet and he passed the kidney stone and had immediate relief.
Due to this, he didn’t want to go through same experience and he decided to stick at
home where he was much more comfortable. Next morning, he went to the GP clinic and they
had sent them to a surgeon where he got to know that he had a 30 cm tear in the muscle that goes
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over the shoulder. He was quite satisfied with diagnosis and suggested a physiotherapist and had
4 visits to her to get it recover. After, 4 weeks he has ended up having another fall. At that time,
he has asked for blood test and diagnosed with whammy and anaemia. In the test of colonoscopy
and endoscopy he failed to find out the reason that why he is anaemic. Thus, he has experienced
that he had lot of specialist’s medical professional by his side and they diagnosed him with type
2 diabetes. Thus, he confessed that he has good support of nurses and they used to listened him
and provided a good care during his each fall. Hence, the case study also suggested that his
father also faced the issues and he had injury in his leg.
Henceforth, he was very active person but due to limb on his leg his life style has got
changed. Thus, he didn’t get the effective care due to it was a rural town in outback Queensland.
Thus, he didn’t get the better care and it leads to amputate the leg he sewed the flap the wrong
way. Instead of tucking it behind, he tucked it forward. An ineffective facility at the rural area
also affects the heath of the individuals.
Feelings- At the time of his first fell; he decided to take out the x-ray and waited for a day of
outcome by staying home only. He refused to go public hospitals due to his past experience of
kidney stone pain. He has felt that day just because he experienced the bad support of staff and
patients care due to long queue of patients (Fredrickson and Burkett, 2019). To get to seen to
doctor he has waited for 11 hours and this wasn’t a good experience to attend the medical
hospital. No one was there to check on him and this incident has affected me a lot. However, the
public hospital must provide the good facilities so that patients can have good service. They must
provide appointment to patients so that they can come up and meet to doctor as per their time
suitability.
Values and beliefs- He has faced a bad experience at public hospital and this has affected my
feeling in bad way. After 11 hours, he had allow to seen his condition to doctor. This kind of
service has affected a patients and his family. They got panicked due to illness and waiting for a
long. Thus, they could have offered some care facilities from nurse so that first treatment of
patients can get done. Medical team must provide better assistance to patients and this can aids
to provide the good support of the medical professionals.
Analysis- The department of health (2015) states that health organisation and profession has
duty to provide quality care and this also allows practitioners to work in effective, efficient and
safe manner. Therefore, poor communication is bound to cause the problems within the health
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care sector. As per the view of Saïdani, Lagier and Brouqui, (2019) human factor can also cause
natural human error that can significantly impact the safety of patients. In this, he has faced lot
of difficulties in public hospital as he waited for a long to see to doctor. Therefore, he has faced a
good care support at the time of his first fell. In the GP clinic, he has accessed the best care
support from doctors and they sent them to surgeon to get proper diagnosis and later they
suggested them a physiotherapist. Later, he had diagnosed with type 2 diabetes. Moreover, day
to day communication towards the patients with learning of obstacles should involve the
patient’s centred and holistic care in addressing the patient’s needs. Thus, nursing staff must
communicate with patients effectively so that better care to patients can be given.
Conclusion- Looking back to the incident of Mr William Taylor, I have noticed that public
hospital must provide effective care facilities to patients. Thus, they must look over the patients
on priority manner and proper communication with patients is crucial to diagnose the proper
condition of patients. Therefore, care givers must be supportive to colleagues and they must take
initiatives to create an inclusive partnership with the client, family professionals, care provides
and must demonstrate the broad knowledge of the basic nursing care (Saïdani, Lagier and
Brouqui, 2019). Additionally, successful care plans are universal tool and this empowers other
and this also leads to public hospitals to provide the patients the better direction with help of
providing the care based evidence. In this case study, patients had bad experience in public
hospital and this wasn’t a good experience to attend the public hospital again. Therefore, he had
offered the best care facilities in the GP clinic and this leads to trust on the skills and care
facilities for patients of this clinic.
Action plan- To encourage the patients care, the staff and medical professionals must take
initiatives to provide better evidence of care in both rural and urban areas. Thus, action plan must
frame out to provide the better and effective knowledge and awareness to working people as
nursing professionals. Thus, before handling the patients the medical professional must
communicate with patients so this can help at the time of diagnosis of the disease (Wong and
O’Hare, et.al., 2019). Thus, nursing staff must provide proper knowledge about dealing with
patients. Henceforth, rural and urban areas all must have proper medical professionals so that
they can provide better care assistance to patients.
CONCLUSION
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Hereby, it can be concluded that patient’s safety is one of crucial things and medical
professional must provide better care facilities to patients. The present report has covered the
topic as patients experience about care and treatment; named William Taylor aged 75 years.
However, assignment has used Gibbs reflective cycle to define the whole experience of
Mr William Taylor. Lastly, report has covered the foundation for nurses with goal to improve
care experience of patients and families.
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REFERENCES
Books and Journals
Wong, S. P. & O’Hare, et.al., (2019). Care practices for patients with advanced kidney disease
who forgo maintenance dialysis. JAMA internal medicine. 179(3). 305-313.
Saïdani, N., Lagier, J. C. & Brouqui, P. (2019). Faecal microbiota transplantation shortens the
colonisation period and allows re-entry of patients carrying carbapenamase-producing
bacteria into medical care facilities. International journal of antimicrobial agents. 53(4).
355-361.
Fredrickson, B. A., & Burkett, E. (2019). Interventions to improve the continuity of medication
management upon discharge of patients from hospital to residential aged care
facilities. Journal of Pharmacy Practice and Research. 49(2). 162-170.
Saïdani, N., Lagier, J. C. & Brouqui, P. (2019). Faecal microbiota transplantation shortens the
colonisation period and allows re-entry of patients carrying carbapenamase-producing
bacteria into medical care facilities. International journal of antimicrobial agents. 53(4).
355-361.
Celhay, P. A., Gertler, P. J. & Vermeersch, C. (2019). Long-run effects of temporary incentives
on medical care productivity. American Economic Journal: Applied Economics. 11(3). 92-
127.
Burger, J., Gochfeld, M., & Lacy, C. (2019). Ethnic differences in risk: experiences, medical
needs, and access to care after hurricane Sandy in New Jersey. Journal of Toxicology and
Environmental Health, Part. 82(2). 128-141.
Jones, A.L. & et.al., (2019). Providing Positive Primary Care Experiences for Homeless
Veterans Through Tailored Medical Homes. Medical care, 57(4), pp.270-278.
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