Health and Social Care: Reflective Practice at Royal London Hospital

This report focuses on demonstrating professional principles and values within the health and social care context, specifically using the Royal London Hospital as a case study. The report explores the role of reflection in healthcare practices, utilizing practice themes such as collaborative working, decision-making, communication, problem-solving, and training as a framework for analysis. It examines the link between these practice themes and performance indicators, assessing how they contribute to the development of reflective practice skills within the hospital. The report concludes by emphasizing the importance of continuous learning and the application of reflective practices to improve individual and organizational performance within the healthcare sector. The provided references support the analysis and findings of the report.

Demonstrating
Professional Principles
and Values in HSC

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK1.............................................................................................................................................3
Covered in PPT.......................................................................................................................3
TASK2.............................................................................................................................................3
P3. Practice themes which can be used to underpin reflection in learning and practice........3
P4. Link between practice themes and other performance indicators....................................5
D2. Assess the effectiveness of the plan in supporting the development of own reflective
practice skills..........................................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCE...................................................................................................................................8

INTRODUCTION
Health and social care is the term which is used used to the services which are available
for the general public relating to their health and other social aspects like education,
unemployment, etc. It is very crucial aspect in present business scenario because many people
are not aware about the problems faced by them can be related to the serious health issues.
Institution undertaken in this report is Royal London hospital which works as a sub part of NHS
trust and enhances the district general services and specialist tertiary care services for patients
from London. This report will explain the role of reflection in health and social care practices
and it will use the practice theme as a framework for reflection.
TASK1
Covered in PPT.
TASK2
P3. Practice themes which can be used to underpin reflection in learning and practice.
Reflection in healthcare education is an emerging topic. Each healthcare professionals
namely, medical practitioner, health care provider, physical therapist, occupational therapists,
social
workers and psychologists have regulative gathering that points learning as one of the
foundation
of professional development (James, Dickinson and Struthers, 2015). Learning is a changing
process in which theories are perpetually
challenged and new theories frequently emerges. In this, learning can range from acquiring
knowledge, skills
and competence, to behaviours, practices and continuing professional development. Therefore,
the following are the practice themes which will be used by the Royal London hospital to
underpin the reflection in learning and practices :
 Collaborative working : This types of working is also regarded as team working or
collectively working with the other people of the organisation. This collaboration can
occur between various departments, teams, units and companies (Levin, 2015). It
includes the whole spectrum of manner in which work is to be done by the different

departments and can also cover informal networks, alliances, joint delivery of project,
etc. This practice enhances the individual to work together as a team to accomplish the
goals and objectives of the Royal London hospital. It is very important for the institution
who are working towards the attainment of health care and social objectives. It depends
on openness and sharing of knowledge and establishes the governance for addressing the
creation and closing of team workplaces with the intention of accomplishing the task
through collaborative efforts (Lloyd-Jones, 2014).
 Decision making : It is the procedure of making a decision which are based on various
alternatives by considering all the available options and evaluating each of them because
every decision is associated with the favourable and unfavourable outcome. Learning
practices helps in effectively devising the numerous aspects and gives the ability to the
individual to take into account the most appropriate decision through which business
goals can be accomplished effectively and efficiently. This plays a very crucial role in not
only in cases of important and subjective matters but also in every day life. It is a mental
process which requires critical thinking and includes rationality (Mahon, 2016). There are
three important aspects which must be taken into consideration before making any
decisions and they are namely, personal difference, role of knowledge and institutions
and personal factors. Not all decisions requires effective thinking and evaluation because
some are small while others are large.
 Communication : It is a very important element in practising theme of learning. No
work or practice can take place without effective communication. Everything requires to
be communicated, no matter what, starting from the mission and vision of the company to
the everyday lives issues. When there is lack or insufficient in communication, then this
can create numerous problems in Royal London hospital. It is a useful and powerful
instrument which helps in exchange of knowledge and information. Good and effective
communication skill are the predominant aspect of individual in professional life so that
business can accomplish the desired objectives in a planned manner (Taylor and et. al.,
2018). There are several ways through which a person or individual can enhance their
communication skills. For this, the Royal London hospital will provide effective sessions
to their employees and encourages them to attend debates, improve vocabulary with the
help of reading, etc. This further helps I developing relations between the people which is

very crucial in health and social care so that people will feel free to take treatment and
does not hesitate to share their problems.
 Problem solving : It is a universal process which enables the individual to make
decisions on various aspects of life. There is a structured procedure which has been
developed by various institutions to deal with the problems and it is important to follow
that procedure to assure that the developed solution will be accurate and reliable (Watzak
and et. al., 2015). The procedure further includes the various steps and they can be
recognising the problem, defining and representing the problem, developing a solution
strategy, organising knowledge about the problem, allocating mental and physical
resources to solve problem, controlling and monitoring progress towards the goals and
evaluating solution for the authenticity and accuracy. Problems are inevitable part of
every day and no one can escape from it.
 Training : For practising learning, training and are another important components.
Training is very important because it helps in gaining knowledge and enhances the
learning power of the individual so that they can work more effectively and efficiently in
their professional era. Business environment is highly dynamic in nature and training is
an on going process due to the regular innovation and improvements in the manner of
working. Therefore, it becomes necessary to provide regular training to the present and
new employees and other people who are involved in the business of the organisation.
For instance, in Royal London hospital, earlier the test reports took time to come which
further delayed the treatment of the patient. But due to the new technical instruments,
instant results can be get in various cases which helps in starting the treatment as soon as
possible. But this can only be possible when workers and staff are well trained about the
use of those technical equipments.
P4. Link between practice themes and other performance indicators.
Performance indicators refers to a way of analysing and evaluating the activities so that
they can modify their actions accordingly with the aim of getting higher productivity and
efficiency in future. Practice themes and performance indicators is directly linked with each
other as if theme is contradicting the aims and goals which social care wants to attain then
employees productivity would affect in a negative way. For instance, by implementing

collaborative working in the hospital or social care it would be easier for the employees to work
with their highest potential as other employees would help them to learn new things which they
have not learned in the past. If employees are enhancing their knowledge in the clinical practices
then it would be easier for them to outperform their past performance which leads to enhance in
overall productivity of the company.
Other theme is decision making, which states that it must be essential for employees to
take decision after evaluating all the aspects of it as then only it would be possible to attain rights
decision. If right decision is taken by employees then only overall efficiency of the Royal
London hospital would increase to a certain level.
The main theme which assist employees to perform with their highest potential is
communication as if communication skills is not up to the level then it wont be easier for them to
understand the problem faced by patients. For instance, if Royal London hospital staff is not able
to understand the problem patients is facing due to bad communication skills then it will make
negative impact on the hospital image which is not good for their future. On the same side, if
employees have good command over communication skills then it is easier for them to make
rapport with the patients which persuades to better understanding of the problem.
Last theme is training which states the way of inculcating required skills and capabilities
to the employees so that they could perform better as compare to their past performance. For
instance, if staff requires training of new techniques arrives in the health care industry then its
the responsibility of hospital to provide it. If employees are knowledgeable in nature then they
can perform with their highest efficiency which will also assist hospital to gain competitive
advantage over other hospital.
M2. Produce a plan on reflecting on own learning and development.
For this, Royal London hospital will develop such a plan that will be useful in improving
the learning abilities and development of the individuals and organisations. For the purpose of
providing training, the organisation will first identify the importance of training in the company,
kind of training which is needed and then develop various training methods which will help in
developing individuals.

D2. Assess the effectiveness of the plan in supporting the development of own reflective practice
skills.
Reflection is progressively needed in instruction and businesses. To be more particularly,
indication of reflection is requisite, for people with respect to the evaluation in the sort of
professional development portfolios where reflection is supported by learning logs, records of
achievements and personal development plans. This has also become a responsibility or
expectation of employees. Staff of Royal London hospital are also motivated to develop records
of their reflection on their developing work associated with teaching, learning and assessment, so
that they develop their practices in a more efficient and centred manner than if they simply left
reflection to chance.
CONCLUSION
From the above report it has been concluded that learning is an on going process and is
very crucial for individual. The concept of reflection has been explained in detail because it is a
very effective component in enhancing the learning power and ability of the individual so that
one can deal with various problems and solutions easily. Through this process, one can evaluate
their own strength and weakness and develop methods through which they can improve the
same. Furthermore, the learning model of Kolb has been elaborated to provide the deeper
understanding of the importance of learning. Then the theme practices for learning are described
in detail like collaborative working, training, etc. that will contribute to the performance of the
individual as well as organisation.

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