Career Reflection: Learnings from a Quality Management Module

This reflective journal details a student's learnings from a quality management module, emphasizing the knowledge gained in areas such as quality costs, employee involvement, quality management systems, problem-solving tools, and advanced quality planning. The reflection highlights the application of this knowledge in the student's role as a procurement specialist, particularly in managing the quality of supplies and implementing relevant systems. It also identifies areas for improvement, specifically in business excellence, benchmarking, and service quality, and suggests the inclusion of topics related to Artificial Intelligence and technology in future modules. The journal concludes that the module is comprehensive and beneficial for practical work, while also recommending adaptations to keep it current with technological advancements. Desklib offers similar solved assignments and past papers for students.

Running head: REFLECTIVE
REFLECTIVE
Name of the Student
Name of the University
Author Note

1REFLECTIVE
Introduction
In order to compete in the dynamic business environment, it is very important for any
organization to ensure that it is successfully able to complete with the different firms present.
Quality can be described as a crucial aspect of any product or service being sold (Clark, Silvester
and Knowles 2013). Hence, a business should always look out to serve the best quality. The
given reflection will be discussing my learnings in this module and the ways in which I will be
applying these learnings in my future career.
Learnings and Knowledge acquired
Through the given module, I was given the knowledge of a wide variety of domains
which are very crucial in maintaining the quality of the products and services which are being
provided by the organization. The given module taught various topics like quality costs and
employee involvement, Quality management systems, problem solving tools, designs of
experiments and reliability, advanced quality planning, business excellence and benchmarking
along with quality management systems (Ross 2017). This knowledge will assist me in my future
endeavors in the given domain and helped me to understand the importance of quality. Quality
plays a crucial role in the business and for this reason, it is very important for the business to
ensure that the quality standards are maintained throughout.
Application to advance the career
The knowledge which I have attained from the given module will go a long way in
assisting me in my future as a procurement specialist. I have been working in the given post
since the last few years and for this I have often had to deal with the quality of the products.
Hence, an acute knowledge of the different chapters under the given module assisted me in

2REFLECTIVE
understanding how to manage the quality of the supplies and form systems related to them.
Chapters like advanced quality planning and problem solving tools greatly assisted me in doing
better at my workplace.
Areas for improvement
Although undertaking this module has assisted me with my work in the professional
domain, there are various areas in which I am required to work upon and improve. Chapters like
Business excellence, benchmarking and service quality helped me to understand that I am not
adequately strong in those domains and that I am required to undertake practices which will
further assist me in achieving my defined objectives of excelling in all topics in this module.
Suggestions
Although the given course, is very comprehensive in nature, there exists topics which
need to be included in the given domain (Goetsch and Davis 2014). These topics include topics
related to Artificial intelligence and the use of technology in the domain of quality (Christopher
2016). With the advent of technology, I believe that these topics are very crucial and are required
to be included in the module.
Conclusion
Hence, from the given analysis it can be stated that, the given module, is very informative
in nature and comprehensive as well. It consists of a wide range of topics which assist in
understanding practical work and have contributed to my success in the professional domain. I
have provided certain recommendations for the future adaptability of the module.

3REFLECTIVE
References
Christopher, M., 2016. Logistics & supply chain management. Pearson UK.
Clark, D.M., Silvester, K. and Knowles, S., 2013. Lean management systems: creating a culture
of continuous quality improvement. Journal of clinical pathology, pp.jclinpath-2013.
Goetsch, D.L. and Davis, S.B., 2014. Quality management for organizational excellence. Upper
Saddle River, NJ: Pearson.
Ross, J.E., 2017. Total quality management: Text, cases, and readings. Routledge.