Reflective Report: IMI Diploma Course - Strengths, Weaknesses, Goals

This reflective report provides an in-depth analysis of a student's experience in the IMI Diploma course at the International Management Institute, Luzern. The report begins with an introduction that outlines the student's goals and the structure of the report. The student revisits their initial goals, identifying their strengths and weaknesses, such as time management, motivation, and areas needing improvement like writing skills and focus. The report then reviews the progress made throughout the semester, detailing improvements in teamwork, technical skills, and language proficiency. Furthermore, the report sets goals for the next semester, focusing on enhancing time management, work focus, professional standards, conflict resolution, teamwork, leadership, creativity, and ambition. Finally, the report offers insights into career planning, outlining the student's internship plans and long-term aspirations within the hospitality industry, concluding with a reflection on the overall learning journey and future professional development.

Running head: REFLECTIVE REPORT
REFLECTIVE REPORT
Name of the Student
Name of the University
Author Note

1REFLECTIVE REPORT
Introduction
The report is focused on finding my strengths and weaknesses concerning the educational
endeavour that I have taken. I revisit my formulated goals considering the Diploma course that I
got enrolled for at the International Management Institute, Luzern. Additionally, I review my
course progress and the improvement I achieved through the present semester. Moving forward,
I set the goals that I would like to achieve in the next semester. I then analyse all the important
implications gathered from the evaluation process to gain deeper understanding of career
planning. A large part of the reflective study is based on the strengths and weaknesses that I have
as a student. My strengths and weaknesses are important in terms of understanding my
performance and developmental capabilities. They are applicable to my developmental prospects
as a student and as a professional in the hospitality industry. Understanding my strengths and
weaknesses more effectively can help me to develop better growth strategies that can address my
holistic developmental needs. I reflect on the learnings that I have been able to gather and their
effectiveness in guiding my academic pursuit and career.
Revisiting the formulated goals
Identifying strengths and weaknesses
I was greatly benefited by my enrolment in the diploma course. It gave me to chance to
visit the beautiful Switzerland. Moreover, I also got the chance to meet and interact with
different people from diverse cultures. Throughout the course of the current semester, I practices
active engagement with all the study oriented activities. It helped me to gain some essential
strengths but I developed some weaknesses at the same time. Some of my most important
strengths and weaknesses are provided below.
Strengths
The strengths I have are important in the field of hospitality management. I believe that
with a little more time, I would be able to develop my strengths further. I am experienced in
planning and executing my academic assignments. I also effectively plan my working days.
Time management is another area of strength that I possess. I have the ability to effectively meet
deadlines. I am hard-working and flexible. I am passionate about the work that I do and I am
always willing to utilize the appropriate amount of time and hard-work towards the work
(Mindtools.com 2020). An important strength that I have developed over the duration of the
course is motivation.
Weaknesses
There are some critical weaknesses that I would need to address. I tend to lose focus
when the topic of consideration does not interest me. My writing skill are not developed enough.
I sometimes tend to lose focus when I write. I also have some speech related issues that tend to
affect me. I am distracted due to small issues. I give away my emotional state easily to people.
This can be misutilized in some professional situations. At times I spend too much time in
understanding simpler things. My writing skills are very ineffective. I am unable to convey my
feelings effectively in English as it is not my first language.

2REFLECTIVE REPORT
Analysis of formulated goals
In consideration of my strengths and weaknesses it is very important to evaluate the
formulated goals. Before joining the course I wanted to know more about the hospitality
industry. The course helped me to understand more about the hospitality industry and profession.
The semester was more important as it helped to align my strengths with the learning process.
Moreover, I learnt to identify my weaknesses and take necessary steps to improve them. The
value of communication and interactions were much importantly learnt throughout this semester
(Roberts and Shea, 2005). Another important thing that I learnt this semester was the value of
time management and punctuality.
Some of the important steps that I took for improving my English writing skills are
enrolling in English writing courses and practicing English writing more. English speaking has
been a weakness only to a lesser extent. I have improved my English speaking ability with time.
The goals were much important to develop better learning about the subject.
Review of the progress and improvement achieved
The semester was very important in terms of my personal progress. Previously, I had very
limited knowledge of the hospitality industry. However, till now the course has helped me to
learn about the deeper concepts that are related to hospitality. I learnt more about team-work by
working side-by-side by teammates. Subsequently, I was able to develop good teamwork skills
(O'Connor 2005). I learnt more about the technical aspects that are related to the hospitality
industry like setting the tables and serving different kinds of dishes. Moreover, the course helped
me to gain more knowledge about the industry and its development (Simpson, 2016). All the
knowledge and skills that I gained were not limited to what I learnt from the textbooks and
classes alone (Beattie 1991). I learnt more through the interactions with different people,
including my fellow students and the teachers. I learnt more from the practical exercises that I
had to complete individually and as a member of a team. My language skills improve as a result
of the interactive classes and intermixing with my peers. Along with English I also got to learn
German. I understood the value of being able to speak in more than one languages in the
hospitality industry (Roberts and Shea 2005). The group assignments helped to improve my
communication levels. It made it interact more freely with my peers and the teachers. The
semester was complete with various learning events and seminars. These gave me the
opportunity of developing my personal learning techniques. According to McKercher, Law and
Lam (2006) hospitality industry is dependent on people who can learn more through experiences.
Hence, I believe that fair amount of service excellence need to be gathered through my academic
pursuits, in order for them to be utilized in my professional life. I was good in making notes
throughout the semester. This helped me to develop better ability in determining my academic
excellence.
Goal setting for the next semester
The next semester would be as important to me as this semester as more important course
concepts would be learnt. Moreover, I look forward to optimizing my strengths and improving
on my weaknesses. However, there are some more specific goals that I want to achieve in the

3REFLECTIVE REPORT
next semester. Firstly, I would like to further improve my time and planning management.
Secondly, I would like to improve my work focus. Thirdly, I would like to improve my
professional standards to optimal levels. At the same time I would like to develop better conflict
resolution abilities. Fourthly, I want to become a better team worker. Additionally, I would like
to improve my leadership skills. Fifthly, I would like to nurture my creativity further. I want to
become more innovative in my outlook (Mattila, 2005). Sixthly, I would like to improve my
ambition and become more motivated towards my work.
I look forward to achieving certain milestones that are related to the goals that I
mentioned. The semester has been very important for me as I was able to learn how important
experience based learning was. Practical learning development helps to create a better
developmental framework for people (Simpson, 2016). They can improve the way they function
to develop more professional point of views. I want to be more productive in the work that I do.
The semester was important as it helped to learn more about individual and group oriented
production values (O'Connor, 2005). The assignments helped me and my peers to learn more
about ourselves and one another. I look forward to another great learning journey in the next
semester.
Insights into career planning
I have some gradual development plans for my future. I would soon go for an internship
at the Mr. C Hotel, located in Beverly Hills, Los Angeles. I want to start my career here and
know as much as possible from the real time hospitality scenario. I would also get to know about
the professional hospitality field and develop my personal skills in accordance of the same. I
want to make more contributions to the business profits of the organization. I would like to
develop my skills particularly with the restaurant operations. I want to improve my service
delivery quality. I also would like to cater to all the needs of the guest and engage in proper
relationship management. Later, I would like to engage in full time responsibility. My long term
aim would be to be a hotel owner myself.
Conclusion
In conclusion, I can say that the journey in this semester has been very important for me.
It has helped me to learn more about the career that I would choose and about myself. It is now
important for me that I effectively utilize what I have been able to learn. I want to further grow
as a professional in the next semester.

4REFLECTIVE REPORT
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