Regent College: Business Consulting Report on Key Issues

This report provides a business consulting analysis of Regent College, focusing on challenges within the educational institution. It identifies key issues such as lack of brand awareness, low student participation, and lack of student diversity. The report includes a breakdown of the problems, a competitive analysis, and a PESTLE analysis to assess the external environment. The study ranks the identified issues and provides a conclusion, emphasizing the importance of business consulting in addressing these challenges and achieving organizational objectives. The report highlights the need for Regent College to improve its brand awareness, student engagement, and integration with partnership programs. The report provides valuable insights into the specific issues faced by Regent College and offers recommendations for improvement.

EXECUTIVE SUMMARY
In this report, it has been summarised about the importance of business consulting in the
organization. It has been chosen the Regent College as client and identifying the problems they
are facing. main purpose of this report is to demonstrate an understanding about the client`s main
challenges and areas of importance in order to achieve organisational objectives. Identifying the
lack of student diversity, lower participation, lack of brand awareness etc. Furthermore, this
documentation has summarised these problem in different areas and find out its importance
within organizational goal or objective.
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Contents
EXECUTIVE SUMMARY………………………………………………………………………2
INTRODUCTION………………………………………………………………………………..4
Overview of client and main challenges………………………………………...…5
Break down the problem, critically analysis of area and importance………….…..7
Main issues and Ranking……………………………………………………………………..8
CONCLUSION…………………………………………………………………………………...9
REFERENCES…………………………………………………………………………………..10
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INTRODUCTION
A business consulting is based on the professional term who provides expert advice in particular
areas such as management, security, marketing, digital transformation and other specialized
fields. This report is mainly focused on Regent College as client in market, identifying the
problem within educational field or area they are facing. Furthermore, this documentation will
discuss about the problems which critically analysing and representing the significance of client.
However, this report will identify three common issues that client will face and ranked in market
as per their performance.
Background of Regent College (Client)-
Regent college is one of the educational institutions which was started in 2000 by Dr.
Pankaj. The beginning of institution in small level, has 5 different campus across London. This
organization provide the various kind of business management courses for students. After
carrying the initial feasibility: it has found that Regent College is facing number of challenges
such as lack of physical space, lack of brand awareness and low participation of students, lack of
student diversity etc.
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Overview of client and main challenges
Regent College is based on the educational institution that offers various kind of business
management courses for different students. Company. In context of educational field, it is
consider as great invention that supports for providing the better educational services. As per
background analysis, it has been identified that regent college established in London, its 5
different campus located in UK. The London office is always supports in term of advantage,
initiatives and takes a particular interest in the improvement of educational system. This
institution will support for inspiring or motivating every children to gain more knowledge and
participate into different learning program or event.
Regent college is a learning supporter of tech city and also initiative to create an effective
dynamic technology cluster. This kind of institution is always focused on the different learning
program. In order to promote awareness of brand among local communities. Regent college as
forces in which driving change as many and various (Khodayari Zarnaq, 2020). Usually, Regent
College as client, they are facing the business challenges while shifting towards implementation
of new approach in business growth and development.
Regent College will try to consider some important approaches, but each come with
significant challenges. The primary vision of regent college is to establish truly local university.
A brand awareness with greater London is becoming low.
Nowadays, it has been rapidly increasing the competition level of Regent College in term
of its professional services. Regent college have faced the various problem due to lack of brand
awareness, low involvement of student participation, lack of diversity and etc.
Challenges-
There are some common challenges face by Regent College as following:
 All five campuses lack the physical space to grow and expand- it is one of the most
common challenge faces by regent college. A lack of physical space can reduce the
ability to grow the educational institution in global worlds. Initially, many students have
concerned about the physical infrastructure for university and attracted towards (Abbas,
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2020). Regent college have established five different campus, but they have a lack of
areas, space to gather or collect large number of student at one time. In this way, it would
increase problem for degrading impression among students, also decreasing the
profitability as well as productivity in marketplace.
 Lack of awareness of regent college in the local community- In regent college, various
kind of experienced as well as inexperienced like educators, and instructors can try to
engage with community. In order to represent as uniqueness but sometimes, Regent
college has faced the difficulties for which many are not equipped. In London based local
community, families and children are not properly aware about the “business
management courses” of regent college. In this way, limited number of students have
been taken admission within regent college. At certain level, it should arise as
challenging situation of Regent College to stable position of institution in UK.
 Lack of student diversity- it is another important threat, challenge face for students in
Regent College. One of primary problem with lack of student diversity in the educational
institution is that when occurred discrimination, harassment, and many students can
easily feel alone. Kingsbury campus has revealed that over 90% of student belonging to
the ethnic group (Gružauskas and et.al., 2020). Therefore, it will be increasing the
Diversity in the class room in context of growth, self-reflection, empathy, tolerance.
Break down the problem, critically analysis of area and importance
Competitors: As per research, it has examined the different main competitors of Regent
College in London such as Barnet and Southgate College. Regent college 5 large campuses
across London and also provide the better 18 online courses. Alternative competitors are
growing rapidly due to the high quality of their education system which deemed high whilst their
level of student satisfaction rate is also high.
On the basis of lack of physical space problem in Regent College, which will be increasing
as high competition level. Alternative competitors have been provided 5 Campus with full of
large space areas. In this way, it can easily identify high competition in marketplace. Main
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competitors of Regent College is “College of North West London” which become consider the
biggest unique competitors because of their effectiveness in educational services. Therefore,
regent college can make an effective plan to improve current physical appearance, infrastructure
and overcome challenging situation.
Target customers: Basically, regent college has been targeted the Young people, who’s
aged between 18 to 29, make up 80% of students (Passlick and Et.al., 2020). Regent college is
always supported the person and provide direction to adopt growth strategies. In regardless to the
lack of diversity problem, Regent college is primarily targeting the potential student but certain
point it would arise discrimination, harassment among students. The target market of Regent
College is Local communities, families and student in UK, targeting young people age between
18 to 29.
Market trend: In UK, higher education rate is worth £43bn (Schoon, 2020). There are
various kind of educational institutions in which provide the world’s best class educational
services. Due to Brexit, many local communities are not capable to submit fees for their children.
In this way, it will minimize UK study and down by 2% from 860 application to 43,030. In
recently, COVID 19 has had a big impact on higher education, tuition fees is estimated to drop
by £2.6bn next year (Gružauskas and et.al., 2020). On the basis of lack of awareness regarding
Regent college in the local community because many families, communities can refuse to send
back their children within college for purpose of studying.
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Pestle Analysis-
It is based on the tool or platform that can provide as prompts to staff members and
management involved in the analysis of changes in Regent college environment. It enabled them
to carry out the comprehensive analysis.
 Political- Regent College is based on the private educational institution in which follows
own policies and procedures. At that time, institution have faced the risk, threat that may
fail to deliver the policy away from local priorities. Moreover, changes in the curriculum
with short lead times.
 Economic- in this factor, it has identified that local government initiative towards
funding decision which may directly affecting on the Regent college. The ability of local
communities, families to raise funds for optional activities.
 Social- it decline the preference of local communities towards higher educational system.
in this way, It may affect the nature, behavior and attitude of students towards Regent
college.
 Technological- Change to the equipment’s or standards that require to identifying the
importance in Regent college. In this way, it promote awareness about the brand among
local communities, families and etc.
 Legal- Any kind of new legislation will create risk, threat for Regent college because it
has been increased the more pressure on the Regent college in context of rules or
regulation.
 Environmental- Regent College has concerned about the new layout, structure which may
create as new danger for students in term of reduction of green space areas, change route
of buses.
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Main issues and Ranking
Regent College as client stay ahead of curve when adopting new modern technologies,
rapidly shifting towards geopolitical situation. From above analysis, Identifying three top issues
that Regent college is facing and clearly state that they have ranked these as top level.
Rank-1: Lack of brand awareness-
Lack of brand awareness is top one challenge face by regent college in which directly
affecting on the overall business profitability in global world. Local students in term of
educational services have become considered as demanding, pushing back against the concepts
such as fixed fees and greater transparency on particular price/cost. Thinking into character does
not shown as few of any search engine (Sharma and Soederberg, 2020). Especially, the audience
of thinking into character are as young people. At certain point, there is a lack brand awareness
among young students. Therefore, it automatically reduce the ranking of regent college in term
of search engine.
Rank-2: Low participation of students-
This type of issue is located in second position and identifying the lower participation of
student towards different activities. In this way, Regent College is thinking into the different
program or event that solely depends on the participation of students. Nowadays, it has been
changing the lifestyle of student and difficult to engage with self-improvement plan. it has found
that 50% of educational officer face the challenge by low participation of students in different
program or event (Yatsechko, 2020).
Rank-3: Integration into partnership university program or event-
This type of issue is setup in third position because it is consider as less effect on the
regent college. Because it would be handled through effective strategic plan. In recently, Regent
College will be conducting a program and integrated with partnership university event.
Sometimes, it will implementing as new technologies in which enabled them to do more with
less, competitors educational institution have already established their position in London areas.
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Incorporated thinking into new institution can be tough, difficult. Regent college has
been implementing the programme will require to encourage the student by representing the key
advantage, benefits of thinking into significant characters. As per analysis, it has found that
Regent college thinking into strategic plan such as Roll out of thinking into character.
Justify and why this is 3rd priority-
Integration into partnership university program or event is consider third priority because it
depend upon the coordination or interaction between different Universities at the time of events.
In this way, other universities are enabled them to share information for Regent college
regarding partnership events. That’s why, it should be mention as rank as third priority in issue
of Integration into partnership university program
CONCLUSION
From above discussion, It has concluded that business consulting plays important role in
context of professional, which help for handling better expert advice within different areas such
as management, security, marketing, digital transformation and other specialized fields. In
previous studies, it has been chosen as client such as Regent College in market, identifying their
problem or challenge where they have faced in different areas. Furthermore, it can be identified
the problems such as lack of diversity, lack of student participation, lack of brand awareness etc.
through this study, it has been examined the certain aspect of main challenge that need to be
controlled by effective strategic plan. Discussion has been carried out overview of Regent
college, background information, challenges or issues. Afterwards, it has been representing a list
of challenges in rank wise.
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REFERENCES
Book and Journals
Abbas, S.A., 2020 Formation of Brand Loyalty Matrix for Higher Education Institutions (HEIs).
Gružauskas, V. and et.al., 2020. Development of a market trend evaluation system for policy
making. Journal of competitiveness. 12(2). pp.22-37.
Khodayari Zarnaq, R., 2020. Winning the COVID-19 War: McKinsey & Company's Proposed
Plan for Action at the Local Level. The Journal of Qazvin University of Medical
Sciences. 24(2). pp.102-107.
Passlick, J. and et.al., 2020. Predictive maintenance as an internet of things enabled business
model: A taxonomy. Electronic Markets. pp.1-21.
Schoon, I., 2020. Navigating an Uncertain Labor Market in the UK: The Role of Structure and
Agency in the Transition from School to Work. The ANNALS of the American Academy
of Political and Social Science. 688(1). pp.77-92.
Sharma, S. and Soederberg, S., 2020. Redesigning the business of development: the case of the
World Economic Forum and global risk management. Review of International Political
Economy. 27(4). pp.828-854.
Yatsechko, S.S., 2020. Building an Institutional Model of Interaction Between Government and
Business in Public-Private Partnership. In Growth Poles of the Global Economy:
Emergence, Changes and Future Perspectives (pp. 709-716). Springer, Cham.
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