Hospitality Business Toolkit Task 3: Regulations and Decision Making

This report examines the impact of specific legislations on the hospitality industry, including the Minimum Wages Act, Equality Act, and Health and Safety Work Act. It explores how these regulations influence decision-making across various departments such as kitchen, reception, and management. The report provides a detailed overview of the potential implications of non-compliance, using examples of fines and legal actions against companies. It also discusses the importance of regulations in ensuring effective and efficient business operations, and concludes by emphasizing the hospitality industry's contribution to economic development. The report includes a visual matrix illustrating the relevance of different legislations to various roles within a hospitality organization. The report uses various sources to support its claims.

Hospitality Business Toolkit
Task 3

Cover Content
 Introduction
 Specific legislations that a hospitality organisations
 Impact on decision making in hospitality industry
 Potential Impacts Of Regulations
 Conclusion
 References

Introduction
 Hospitality business is composed of different fields within service industry
which includes event planning, transportation, theme parks, lodging,
cruise line, traveling within tourism sectors

Specific legislation that a hospitality organizations
 Minimum Wages Act, 1998- According to this act, employer should
provide minimum wages to employee.
 Equality Act, 2010- Such act was established for protection of staffs from
discrimination at work place by government
 Health and Safety Work Act, 1974- The workers should be provided
with training for health and safety at workplace.

Impact on decision making in hospitality industry
L e g is la ti o n D ir e c t o r s P o r t e r
C o n t r o l o f a s b e s t o r s r e g u la ti o n 1 9 8 7L L A A W W W W W W W L W W W A A A
C o n t r o l o f s u b s t a n c e h a z a r d o u s t o H e a lt h r e g u l a ti o n s 2 0 0 2L L L L A A A W W A A W W A A W W W
C o n t r o ll e d w a s t e r e g u l a ti o n s 1 9 9 2L L A L W A A W W L A W A L W A A A
D is a b ili t y D is c r im i n a ti o n a c t L L A L W W A W A A W W A A W W A A
E m p lo y a b ilit y A c t 2 0 0 2 L L A L W A W A W A A A A A A A A A
E m p lo y m e n t r ig h t A c t 1 9 9 6 L L A A A A A A A A A A A A A A A A
E m p lo y m e n t V i s a s L L A A W W W W W W W W W W W A A A
E q u i t y A c t 2 0 1 0 L L L A A A W W W A A A A A A A A A
F ir e p r e c a u ti o n a c t 1 9 7 1 L L L L A A A A A W W W W W W W W W
F o o d s a f e t y a c t 1 9 9 0 L L L L A A A A A A A W W W W W W W
h e a lt h & s a f e t y a c t 1 9 9 0 L L A L A W A A W A A W W W W W W W
H e a lt h & s a f e t y a c t 1 9 9 2 L L A L A A A A A A A W W W W W W W
H e a lt h & s a f e t y r e g u l a ti o n 1 9 8 1L L A L A A A A A A A W W W W W W W
H e a lt h & s a f e t y a t w o r k a c t 1 9 7 4L L A L W W W A A A A W W W W W W W
H e a lt h & s a f e t y R I D D O R L L A L A A A A A A A W W W W W W W
H u m a n r i g h t a c t 1 9 9 8 L L A L A A A A A A A A A A A A A A
L ic e n s i n g a c t 2 0 0 3 L L A L W W W A A A A A A A A A A A
L iv e m u s ic a c t 2 0 1 2 L L L L W W W W W W W W W A A W W W
M a n u a l h a n d lin g o p e r a ti o n s r e g u la ti o n s 1 9 9 2L L L L W W A W A A A A A A A A A A
N a ti o n a l m in i m u m w a g e a c t 1 9 9 8L L L A A A A A A A A A A A A A A A
W a s t e r e g u l a ti o n s 2 0 1 1 L L A L A A A A A A A A A A A W W W
W o r k i n g ti m e r e g u la ti o n 1 9 9 8 L L A L A W A W A A A A A A A A A A
S e n io r
m a n a g e r
Ju n i o
r
m a n a
g e r s
S u p e r
v is o r s
H e a d
c h e f s
O t h e r
c h e f s
K i t c h
e n
p o r t e
r
R e c e p
ti o n
m a n a
g e r
R e c e p
ti o n
s t a ff
H e a d
H o u s e k
e e p e r
H o u s e
k e e p e r
C o n c i
e r g e
B a r
m a n a
g e r
B a r
p e r s o n
M a r k e ti n
g
m a n a g e r
A c c o u n t
a n t
H u m a n
r e s o u r c e
m a n a g e r

Potential Implications On
Decision Making In A Hospitality
OrganisationCompanies Act or Regulation Result Fine
Hill Care Limited Health and Safety At Work Act
1974
Guilty £100000
GMG Car Wash Ltd Employers Liability Compulsory
Insurance
Guilty £650
Kent County Council Control of Asbestos Regulations
2012
Guilty £200000
Western Isles Council
Health and Safety At Work Act
1974
Guilty £12,000.00
Woodbay Limited Health and Safety At Work Act
1974
Guilty £50000

Potential Impacts Of Regulations
 There are different regulations, legislation and ethical principles has been
formed for decision making in hospitality organization
 The following of such act helps in running business effectively and
efficiently

Conclusion
 From above PPT, it can be concluded that hospitality industry helps in
contributing economic development of business. There are different
methods such as communication, coordination and monitoring for
evaluating business performance.

REFERENCES
Anderson, W. and et. al., 2017. The dialogue and advocacy
initiatives for reforming the business environment of the
tourism and hospitality sector in Tanzania. Tourism
Review. 72(1). pp.45-67.
Bowie, D. and et. al., 2016. Hospitality marketing. Routledge.