Business Society and Planet: Sustainability Report Analysis, India

This report provides a comparative analysis of the business sustainability and Corporate Social Responsibility (CSR) reports of Reliance Industries Limited and Tata Group. It begins with an executive summary and introduction, outlining the core business activities of both organizations, which operate in diverse industries within India. The report then delves into the specifics of each company, detailing their business activities, CSR initiatives, and the issues they address in their social reports. A key focus is placed on the Sustainable Development Goals (SDGs) relevant to each organization, as reflected in their CSR and sustainability reports. The analysis extends to identifying the sustainability phases of each company, evaluating their approaches to organizational change for corporate sustainability. Furthermore, the report examines how the stated values of each organization are reflected in their social reports, providing insights into their ethical and operational frameworks. The report concludes with a reflection of the student's understanding and perceptions developed through the analysis, offering a comprehensive overview of the sustainability practices of these two prominent Indian corporations.

Running head: BUSINESS SOCIETY AND PLANET
BUSINESS SOCIETY AND PLANET
Name of the Student
Name of the University
Author Note

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Executive Summary
The purpose of this report will be to describe the core business activities of the two countries
selected and the industries in which they operate. The two selected organizations are Reliance
Industries Limited and Tata Group. The differences along with the similarities in the context
of range of issues dealt by the two organizations in their social reports. The Sustainable
Development Goals which are relevant for the two organizations from their Corporate Social
Responsibility or Sustainability reports will also be discussed along with the identification of
the Sustainability Phases will also be evaluated in this report. The reflection of stated vales
from the social reports of the two organizations. At the end of the report, the thinking,
understanding and perceptions developed by the student will be laid.

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Table of Contents
Introduction................................................................................................................................3
Core Business Activities of the Two Organizations..................................................................3
Issues and Coverage...................................................................................................................5
Sustainable Development Goals................................................................................................5
Sustainability Phase...................................................................................................................6
Social Reports and Reflection of Values...................................................................................7
Conclusion..................................................................................................................................9
References................................................................................................................................10

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Introduction
The purpose of this report will be to describe the core business activities of the two
countries selected and the industries in which they operate. The two selected organizations
are Reliance Industries Limited and Tata Group. The differences along with the similarities in
the context of range of issues dealt by the two organizations in their social reports. The
Sustainable Development Goals which are relevant for the two organizations from their
Corporate Social Responsibility or Sustainability reports will also be discussed along with the
identification of the Sustainability Phases will also be evaluated in this report. The reflection
of stated vales from the social reports of the two organizations. At the end of the report, the
thinking, understanding and perceptions developed by the student will be laid.
Q1. Introduction of the Two Organizations
Tata Motors Limited, a part of the Tata group which is a 100 billion USD company, is
a leading international organization that manufactures cars, buses, trucks, defence vehicles
and utility vehicles. It offers an extensive range of smart, integrated and e-mobility solutions
becoming the largest and only OEM in India. The company thrives to pioneer sustainable
technologies, offer enhanced buying experiences and deliver the best sales service in order to
achieve the growing demands of the market as well as the consumers. Tata Motors is
successful in developing a series of ECV products for the environment conscious and new
generation customers. These products are safe, smart and offer negligible emission in
transport. Tata Group also supports them to bring out their specialized and innovative
offerings. In addition to a number of manufacturing plants in India, it also operates globally
in countries like Argentina, South Africa, Great Britain, Thailand, South Korea, Great
Britain, and Spain. On the other hand, Reliance Industries Limited is a conglomerate Indian
based organization. They own a number of businesses throughout India focusing on energy,

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textiles, petrochemicals, retail, telecommunications and natural resources. Their chief
objective was to set up new industry benchmarks. They also work on initiatives and ideas in
order to simplify their lives. Reliance can be termed as India’s largest exporting company that
accounts for about 8% of the total merchandise products and has an access to almost 108
nations. The core business of Reliance is based on oil, gas and petrochemical refining
operations. They have also invested 1 billion USD for the designing and development of the
new aerospace division including civilian and military airplanes, aerostats and helicopters.
Though it is not a multinational company, Reliance has several offices around the world
which includes countries like Canada, United States of America, United Kingdom, United
Arab Emirates, South Africa, Singapore, Australia and China (Singh, 2017).
The Tata Motors have sustainable employability programs that give impact and scale
on the automotive sector. The integrated rural development program which runs on the
government’s available resources through various schemes while the gaps are filled up by
Tata Motors supplements. Most of their company programs, baseline, MIS and processes are
online operated which allows the company to take corrective actions. The organization has
sustainably enhanced in the sectors of health, education, employability and environment as
well. On the other hand, The Reliance Industries Limited are successful in fulfilling their
commitment in playing an active role to shape the society and turn the business. Such
programs include Digital India, Clean India, Skill India, etc. they also focus on issues related
to environment anti-corruption, human rights and human labour. Reliance utilizes SROI
methodology to examine the returns of different projects for the society. They track and
verify the content of recycled materials in the final item while assuring strict product
necessities (Shende, 2016).

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Q2. Nature of the Sustainability Report
The two selected companies can be stated as the two biggest companies who have
their roots in the county of India. Both of them have different operations of business in
different industries. The sustainability reports of both the organization have the capabilities to
attract the attention of the people and engage them to read the reports. Both the companies
have sufficient data of what they have done or achieved by their core business activities,
along with will-crafted and well-presented diagrams and bars, though there are more
information in the report of the Reliance Industries than the Tata Motors Group. Another
difference between the sustainability reports is that the font size used in the report of the Tata
Motors is a bit smaller than that of the Reliance Industries Group. Both the organizations
have specified the range of the issues dealt by them in their social reports along with the
depth of coverage of those issues. There are plenty of information given by the two
organizations along with their each of the core business activities. Reliance Industries covers
the business activities owned by Mukesh Ambani, whereas Tata Motors is a part of the Tata
Group, who only look after the automobile section of the group. Both the organizations have
used pictures to make the business reports attractive, along with making eas to understand all
the data mentioned in those reports by sing relevant graphical representations. The tone of
each of the report resembles the mission and vales of both the organizations through their
rage of activities performed in various sectors of the industries all over the world, especially
in the region of India (Kapil, 2015).
Q3. Sustainable Development Goals
The Sustainable Development Goals of Tata Motors, with their different projects, are
quite relevant in a country like India. Their programs echo the aspirations and needs of the
community and fulfil the SDGs of the nation. They started a new strategy in 2014 to bring
harmony in community development related programs. They have also linked up with many

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NGOs right from the beginning of the project conception. They have a ‘Human lifecycle
approach’ program through which they take care of individuals of all age groups. They have
sustainable employability programs that give impact and scale on the automotive sector. The
integrated rural development program which runs on the government’s available resources
through various schemes while the gaps are filled up by Tata Motors supplements. Most of
their company programs, baseline, MIS and processes are online operated which allows the
company to take corrective actions. The organization has sustainably enhanced in the sectors
of health, education, employability and environment as well (Sekar, Gowri & Ramya, 2014).
On the other hand, Reliance Industries Limited coordinates the natural, human, intellectual,
financial, social and relationship capitals through a systematic, integrated and structured
planning procedure throughout their organization, thus facilitating a strategic framework that
is aligned. Their report also matches with the UN Sustainable Development Summit 2015,
embracing a global approach. They are also successful in fulfilling their commitment in
playing an active role to shape the society and turn the business. Such programs include
Digital India, Clean India, Skill India, etc. they also focus on issues related to environment
anti-corruption, human rights and human labour. Reliance utilizes SROI methodology to
examine the returns of different projects for the society. They track and verify the content of
recycled materials in the final item while assuring strict product necessities. They are still
thriving to improve and enhance their integrated reporting procedure in order to meet the best
reporting standards and expectations of the stakeholders as well as create a sustainable value
for them (Keskin, Diehl & Molenaar, 2013).
Q4. Sustainability Phase
According to the report of the Reliance Industries Limited, it can be stated that the
organization is at the Proactivity Stage of the Organizational Change for Corporate
Sustainability (van Rees Vellinga, 2015), which reflects the proactive and strategic

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infrastructure of the organization of Reliance Industries. The high level interpersonal as well
as soft skills are used by the employees of the organization at all level which helps the to
maintain the competitive edge over its competitors in the business sectors where they operate.
There is structural design in the segments of different business activities performed by the
Reliance Industries Group globally required for flexibility of the organization to compete
with global players in the highly competitive market place. The stakeholder management is
also performed effectively by this organization, through their activities in the sectors like
digital services, retail, refining, oil and gas, petrochemicals and hydrocarbons segments of the
organization ((Fooks et al., 2013). Coming to the organization of Tata Motors, they are at the
Efficiency Stage of the Organizational Change for Corporate Sustainability, which states
about the systematic environmental management systems or human resource management
systems of the group. As they are into automobile sector, they need to maintain a certain level
of awareness related to environmental sustainability and minimum effect on the environment
due to the pollution occurred in the manufacturing of the automobiles. The organization
emphasizes on the reporting of the business activities performed by the group. They are also
successful in minimizing the risk factor while manufacturing different kinds of vehicles
which are used by the people around the world. The group is also successful in improving the
efficiency as well as the engagement of the employees working n the different levels of the
organization. The robust strategy and process successfully worked with the organization,
which helped them to compete with a number of global competitors of the organization
around the world (Hallstedt, 2017).
Q5. Reflection of the Stated Values
The values followed by the organization of the Reliance Industries states about the
growth and success of the organization, which are based on the customer value, respect,
ownership mindset, excellence, one team and integrity. The social report provided by the

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organization reflects the vales followed by the organization effectively and efficiently. The
products and services provided by the organization added value to the consumes who got
benefitted by using them. It also matched the price-value proposition and connected the
people with their businesses through their range of products and services provided to the end
users. It also helped in the development of the nation of India and possessed the opportunity
to compete with the global competitors present in the highly competitive market places. The
organization successfully matched the requirements of the people, along with maintaining the
sustainability in their different core activities of the organizations in all the sectors of the
business operations performed by them, with the help of competitive strength possessed by
the group of companies. The strategic advantages are enjoyed by the organization through
their range of activities in refinery configuration, crude selection and sourcing, operational
excellence with continuous innovation, logistics and supply chain possessed by the
organization, access in the market places and responsiveness and petrochemical intensity
(Goyal, 2014). In the context of the organization of Tata Motors, there are five core values
which are followed by them. They are integrity, responsibility, excellence, pioneering and
unity. Being a part of the globally known Tata Group, Tata Motors is successful in matching
the steps of the advanced technology and implementing them in the manufacturing processes
of the different kinds of vehicles according to the requirements of the market places. This has
provided a competitive edge for the organization against a number of global players. It is very
important to match the ever-changing and leveraging technology in this sector, as it is one of
the most competitive business sector around the world. They have taken the responsibility
through Project Comal, where they face and managed the malnutrition through community
based approach. The organization also engaged themselves in the curing of the leprosy along
with the rehabilitation required for the patients around the area of Jamshedpur. They have

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also engaged themselves in a number of activities through which it has been seen that they
pioneered themselves through the range of activities performed by them (Shah, 2014).
Q6. Reflection of Group Discussion
From the above discussions of the two business reports of the two organizations of
The Reliance Industries Limited and The Tata Motors, according to me, both the globally
reputed organizations have utilized the opportunities available in the market places along
with the strengths possessed by them. Though there are threats from the various competitors
in the market places, along with the weaknesses of the two organizations, but they possess the
abilities to overcome them and maintain the sustainability of their core business activities.
The understanding of the business reports of two selected organizations has helped my
knowledge to know about them along with the different corporate social responsibilities
performed by the organizations. The perceptions developed by me has helped me to study in
details about the different sectors where these two organizations. The study of the
sustainability through the reports of these two organizations has increased my knowledge
about the two organizations along with the different sectors where they operate their business
operations and will apply them in my further group discussions.

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References
Fooks, G., Gilmore, A., Collin, J., Holden, C., & Lee, K. (2013). The limits of corporate
social responsibility: techniques of neutralization, stakeholder management and
political CSR. Journal of business ethics, 112(2), 283-299.
Goyal, N. (2014). Corporate sustainability reporting practices among Indian companies-Myth
or Reality. International Journal of Managemen and Social Sciences Research, 3(1),
54-60.
Hallstedt, S. I. (2017). Sustainability criteria and sustainability compliance index for decision
support in product development. Journal of Cleaner production, 140, 251-266.
https://www.ril.com/DownloadFiles/SustainiabilityReports/RILs%20Sustainability
%20Report%202017-18.pdf?fbclid=IwAR1QMjt-TXwE4V5A886LH_0ne--ejykg-
jCRzIeS0wVjKUqQW3tUnv-ofvw. (2019).
https://www.tatamotors.com/wp-content/uploads/2019/05/30092038/annual-csr-report-2018-
19.pdf. (2019).
Kapil, P. (2015). Green HRM-Engaging Human Resource in reducing carbon footprint and
enhancing environment sustainability: A case study based approach. Int. J. Eng.
Technol. Sci. Res, 2, 5-14.
Keskin, D., Diehl, J. C., & Molenaar, N. (2013). Innovation process of new ventures driven
by sustainability. Journal of Cleaner Production, 45, 50-60.
Sekar, M., Gowri, M. M., & Ramya, M. G. (2014). A Study on Capital Structure and
Leverage of Tata Motors Limited: Its Role and future Prospects. Procedia Economics
and Finance, 11, 445-458.

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Shah, S. (2014). Corporate social responsibility: A way of life at the Tata Group. Journal of
Human Values, 20(1), 59-74.
Shende, P. N. (2016). STUDY OF CORPORATE SOCIAL RESPONSIBILITY (CSR)
VISION AND POLICY (with special reference to Reliance Industries
Ltd.). International Research Journal of Multidisciplinary Studies, 2(6).
Singh, R. (2017). Impact of Reliance JIO on Indian Telecom Industry: an empirical
study. International Journal of Scientific Research and Management, 5(7), 6469-6474.
van Rees Vellinga, V. C. (2015). First scan for the potential adoption of a sustainable city
logistics model: The case of PostNL (Master's thesis).